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Alpari.co.uk Discussion

  • #6,981
  • May 23, 2015 10:47am May 23, 2015 10:47am
pls read that mail its a prove that your informations could have been changed especialy your bank details pls react to this now asp
  • #6,982
  • May 23, 2015 12:32pm May 23, 2015 12:32pm
Quoting bob79
{quote} The question is did anyone from the first tranche got like this email before? Advise please
because the first tranche clients didn't change bank details
  • #6,983
  • May 23, 2015 12:37pm May 23, 2015 12:37pm
Quoting mmx007
I received this email today. Seems it will be soon to have my money back. Just wait and be patient. Dear Sir/Madam Alpari (UK) Limited (in special administration) (the "Company") Thank you for agreeing your claim in the Claims Portal and providing the necessary documentation to evidence a change to either your personal information or bank details from those held on the Companys records. We can confirm that the documentation that you have provided has been examined and confirmed as sufficient to enable your claim to progress. Please note that we...
yes, me too. Now they have changed the portal claims for us. Now we can upload new documents if necessary
  • #6,984
  • May 23, 2015 1:12pm May 23, 2015 1:12pm
It was possible to upload documents, also 2 weeks ago.
How to opt out annoying user signatures ??
  • #6,985
  • May 23, 2015 2:35pm May 23, 2015 2:35pm
Quoting jossfx
{quote} because the first tranche clients didn't change bank details
I didn't change any bank details and I wasn't in the first
  • #6,986
  • May 23, 2015 3:14pm May 23, 2015 3:14pm
Quoting xMeruem
{quote} I didn't change any bank details and I wasn't in the first
I did, and was
  • #6,987
  • May 23, 2015 5:24pm May 23, 2015 5:24pm
Quoting ejiskey
pls read that mail its a prove that your informations could have been changed especialy your bank details pls react to this now asp
Please note when i agreed on the portal claim and chose fscs. I was asked to upload a recent bank statement of account. Before getting this email, i got an email that my claims were passed to fscs. I guess the kast emailnis an approval on my statement of account uploaded doc.

Unless the fscs rejected all those who r not in eu or british citezens and passed them back to the company without our knowkedge!!! I hope not. Lets wait and see
  • #6,988
  • May 23, 2015 6:27pm May 23, 2015 6:27pm
Next Monday is holiday in UK.. It is Spring Bank Holiday.
Maybe our refund will start from next Tuesday.......
  • #6,989
  • May 24, 2015 4:07pm May 24, 2015 4:07pm
Quoting maxvre
Yes I chose FSCS. I am lead to believe that people in the first tranche shouldn't have gotten this email because they didn't (have to) submit any extra or new, documentation to complete the claims process on the portal. People who did, were put into the second tranche while their documentation was being reviewed.
No, that can't be it - I had to submit documentation and were in the first tranche.
Quoting jossfx
{quote} because the first tranche clients didn't change bank details
I've not changed bank details, but I corrected personal data - and for that, they asked me to submit bank details again. And I was in first tranche.
  • #6,990
  • May 24, 2015 4:10pm May 24, 2015 4:10pm
You guys need to calm down... there can be numerous reasons for then to put you in the second tranche - they can (for example) have dealt with Europeans first, or with a certain amount of due money.
  • #6,991
  • May 25, 2015 1:58am May 25, 2015 1:58am
Quoting Jpwhy
IC Markets spreads.. as tight as they get... .{image}
What about commissions and swaps
  • #6,992
  • May 25, 2015 2:03am May 25, 2015 2:03am
What about ETX accounts!! I wasnt requested any bank details and im still waiting for that fkn email!!!!!!!
  • #6,993
  • May 25, 2015 2:59pm May 25, 2015 2:59pm
Quoting Mroue26
What about ETX accounts!! I wasnt requested any bank details and im still waiting for that fkn email!!!!!!!
Did you not choose to continue your claim with KPMG in the portal?
If you did then you have to wait until KPMG make distributions not the FSCS.
  • #6,994
  • May 25, 2015 4:17pm May 25, 2015 4:17pm
Quoting jizzyjay
{quote} Did you not choose to continue your claim with KPMG in the portal? If you did then you have to wait until KPMG make distributions not the FSCS.
Dear jizzyjayI assigned my claim to etx and by that its automatically assigned to fscs not kpmg
  • #6,995
  • May 26, 2015 1:38am May 26, 2015 1:38am
If they are going to pay everybody before end of May then we should at least get notification emails today!!!
Never Ever Give Up!
  • #6,996
  • May 26, 2015 4:16am May 26, 2015 4:16am
what the hell is going on with euro and jpy!
Yen reaches 8 years HIGH
  • #6,997
  • May 26, 2015 4:20am May 26, 2015 4:20am
Quoting jossfx
{quote} yes, me too. Now they have changed the portal claims for us. Now we can upload new documents if necessary
I logged in the claim portal just now and found it changed. But I didn't receive any notification email about this. This is strange. Already uploaded documents on April, why need to do it again?
  • #6,998
  • May 26, 2015 4:32am May 26, 2015 4:32am
Quoting jossfx
{quote} yes, me too. Now they have changed the portal claims for us. Now we can upload new documents if necessary
Have you received email that told you the claim portal has been changed?
  • #6,999
  • May 26, 2015 4:35am May 26, 2015 4:35am
Now when log in the claim portal, there is a "Disclaimer statement".
  • #7,000
  • May 26, 2015 4:56am May 26, 2015 4:56am
People in the second tranche have had their claims portal accounts updated to allow them to upload any other required documents "if necessary". KPMG will email you IF this is necessary. It's currently not necessary but they have updated our accounts to let us do so if FSCS says it's required.

Yes, alot of us recieved an email on Friday saying our uploaded documents have been reviewed and were deemed sufficient and that our claims could now be processed for the FSCS.

KPMG support said they would contact us again via email "IF" any further documentation was required. Until then there is no need to log into the claims portal.
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