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  • #7,501
  • Jul 8, 2015 2:16pm Jul 8, 2015 2:16pm
maybe the payout is to be in drachmas instead - that would explain the delay.
  • #7,502
  • Jul 8, 2015 4:08pm Jul 8, 2015 4:08pm
Quoting m1nich
maybe the payout is to be in drachmas instead - that would explain the delay.
LMAO
  • #7,503
  • Jul 8, 2015 11:59pm Jul 8, 2015 11:59pm
Does anybody know if the Financial Ombudsman can help us? Or he deals only with problems caused by non-bankrupt financial companies?
  • #7,504
  • Jul 9, 2015 2:41am Jul 9, 2015 2:41am
Quoting m1nich
maybe the payout is to be in drachmas instead - that would explain the delay.
ROFL
less is more
  • #7,505
  • Jul 9, 2015 5:03am Jul 9, 2015 5:03am
Quoting Cudeiro
Did the first tranche really existed?? as i said in my last message, who knows if the guys who said here they got payment in the 1 tranche were not members of FCS Lying or something. What is happening is a shame, and it dont have sense that in the 1 tranche they did the things "right" and in this 2 one everything is like this. This is a shame man, give back our fucking money
Hello.
I can confirm that Tranche 1 was real. I have seven Alpari accounts and May 15, I received through ETX, the total of my 3 accounts. Then in June I received 55% of the 4th account and now still waiting to receive the principal of my other accounts (No. 5, 6 and 7, plus the outstanding principal of 45% from the 4th count).
  • #7,506
  • Jul 9, 2015 5:35am Jul 9, 2015 5:35am
Quoting turing
Does anybody know if the Financial Ombudsman can help us? Or he deals only with problems caused by non-bankrupt financial companies?
Quoting Dtforim
{quote} Hello. I can confirm that Tranche 1 was real. I have seven Alpari accounts and May 15, I received through ETX, the total of my 3 accounts. Then in June I received 55% of the 4th account and now still waiting to receive the principal of my other accounts (No. 5, 6 and 7, plus the outstanding principal of 45% from the 4th count).
Hi all - this big mess and delays should be punished.
The Ombudsman or FCA can and should deal with all companies - especially the bad ones that keep "working " and "surprising" people with their great action.
I say we complain , first individually, then get a lawyer or something, I am sick of waiting.
Ideas?
I remember this one guy back in February said he was getting his lawyer and walking right into KPMG office to get his money next week. What actually happened??
Beware of robber banks (RB), bad advisors.
  • #7,507
  • Jul 9, 2015 6:14am Jul 9, 2015 6:14am
KPMG/FSCS are playing cat and mouse with us.

KPMG collects fees all the way.......

And FSCS's morning and evening talks does not correspond. They actually prefer not giving any updates on their website and rather let KPMG do the talking on their behalf.

The mess continues......

No news is BAD NEWS!
Never Ever Give Up!
  • #7,508
  • Jul 9, 2015 10:55am Jul 9, 2015 10:55am
Send an email to KPMG/FSCS two days ago. Told them how disappointed I was in the latest postponement of payments.

They replied to me today.

Here it is for what it's worth....

Dear Sir/Madam
Alpari (UK) Limited (in special administration) (the "Company")
This email is in relation to your previous query made to the Alpari Claims Inbox relating to timeframes for payment.

I can confirm that your details have been passed onto the FSCS for payment; the Joint Special Administrators understand from FSCS that FSCS will be making payments in the near future, or in any case within the next ten working days. All payments will be made either to your nominated bank account using the bank information that you provided on the Claims Portal or, if you opted for your compensation to be paid to your ETX Capital account, then payment will be made to ETX Capital accordingly.

You will receive further communication from the Joint Special Administrators once payment has been made, or if there are any further bank details required from you in order to complete your payment.

If you receive no communication regarding payment within the next 10 working days, please contact us at this email address.

Yours faithfully
for Alpari (UK) Limited

Scott Rubin
Never Ever Give Up!
  • #7,509
  • Jul 9, 2015 11:06am Jul 9, 2015 11:06am
Quoting Cobra
Send an email to KPMG/FSCS two days ago. Told them how disappointed I was in the latest postponement of payments. They replied to me today. Here it is for what it's worth.... Dear Sir/Madam Alpari (UK) Limited (in special administration) (the "Company") This email is in relation to your previous query made to the Alpari Claims Inbox relating to timeframes for payment. I can confirm that your details have been passed onto the FSCS for payment; the Joint Special Administrators understand from FSCS that FSCS will be making payments in the near future,...
I think if we do not get our payment by friday, Fuck signing another petition, Fuck sending email after email. All of us should call them demanding payments and not waiting for others to do the chasing.
We have all been patient enough, what's troubling is the thought that someone out there can not pay his rent, eat because some1 is waiting for a better exchange rate or whatever before paying us.
maybe a high volume of calls would get them to realise they are Fucking with people's lives here.
  • #7,510
  • Jul 9, 2015 11:18am Jul 9, 2015 11:18am
Quoting GreatnessV10
{quote} I think if we do not get our payment by friday, Fuck signing another petition, Fuck sending email after email. All of us should call them demanding payments and not waiting for others to do the chasing. We have all been patient enough, what's troubling is the thought that someone out there can not pay his rent, eat because some1 is waiting for a better exchange rate or whatever before paying us. maybe a high volume of calls would get them to realise they are Fucking with people's lives here.
I do agree. I will call to FSCS tommorow
  • #7,511
  • Jul 9, 2015 3:27pm Jul 9, 2015 3:27pm
Quoting Not-KPMG
{quote} {quote} Hi all - this big mess and delays should be punished. The Ombudsman or FCA can and should deal with all companies - especially the bad ones that keep "working " and "surprising" people with their great action. I say we complain , first individually, then get a lawyer or something, I am sick of waiting. Ideas? I remember this one guy back in February said he was getting his lawyer and walking right into KPMG office to get his money next week. What actually happened??

The Ombudsman can be a good idea,but before that following steps are asked by the Ombudsman :
-Complain to FSCS (I think the best think to do is to ask for an independent investigator)
http://www.fscs.org.uk/your-claim/wh...ure-not-happy/
-Complain to KPMG David Matthews [email protected]
http://www.kpmg.com/UK/en/about/Cont...omplaints.aspx
-Next step: complain to the Legal Ombudsman http://www.legalombudsman.org.uk
http://www.kpmg.com/UK/en/about/Cont...ctivities.aspx
-Complain to the Financial Ombudsman
http://www.financial-ombudsman.org.uk/

This is what KPMG's website saying :

KPMG Complaint Handling Procedures for SRA regulated activities and other legal services falling within the remit of the Legal Ombudsman
The following information summarises how we handle complaints relating to activities that are regulated by the Solicitors Regulation Authority (‘SRA’) and other legal services falling within the remit of the Legal Ombudsman.
What is a complaint?

The SRA and the Legal Ombudsman define a complaint as an expression of dissatisfaction (oral or written) which alleges that the complainant has suffered (or may suffer):

 

  1. financial loss;
  2. distress;
  3. inconvenience; or
  4. other detriment

  • #7,512
  • Jul 10, 2015 3:15am Jul 10, 2015 3:15am
I fully agree that everybody should stand together and start complaining about the poor service we are getting from FSCS/KPMG.

FSCS replied to my mail send to them this past Monday.

They acknowledged my complain and undertook to give me an explanation or proper answer within the next 20 days!!!!!!!!!!!!!!!!

I haven't expected any of this to happen to me whilst I ENTRUSTED my money with regulators who are supposedly working from a FIRST world country.

This is going from one low to another low.......
Never Ever Give Up!
  • #7,513
  • Jul 10, 2015 3:28am Jul 10, 2015 3:28am
Quoting Cobra
I fully agree that everybody should stand together and start complaining about the poor service we are getting from FSCS/KPMG. FSCS replied to my mail send to them this past Monday. They acknowledged my complain and undertook to give me an explanation or proper answer within the next 20 days!!!!!!!!!!!!!!!! I haven't expected any of this to happen to me whilst I ENTRUSTED my money with regulators who are supposedly working from a FIRST world country. This is going from one low to another low.......
petition?
  • #7,514
  • Jul 10, 2015 4:48am Jul 10, 2015 4:48am
guys just got this email from FSCS today.


I can confirm that we now have an agreed balance for your claim and that your account has been verified in line with money laundering regulation. You should therefore be on our next Alpari payment run, which we hope to make in the near future.


​but did not specify when in the future.
  • #7,515
  • Edited 5:10am Jul 10, 2015 4:57am | Edited 5:10am
Quoting bob79
guys just got this email from FSCS today. I can confirm that we now have an agreed balance for your claim and that your account has been verified in line with money laundering regulation. You should therefore be on our next Alpari payment run, which we hope to make in the near future. ​but did not specify when in the future.
"You should therefore be on our next Alpari payment run, which we hope to make in the near future. ​" - not too optimistic.
  • #7,516
  • Jul 10, 2015 8:42am Jul 10, 2015 8:42am
called FSCS, spoke to Garry who confirmed "we had some issues, we have ironed them out etc".
kept saying payment out in the next few days, when asked if they would include the weekend as part of those next few days he wouldn't confirm.
asked him why he is repeating the same story he told me 2 weeks ago, didn't respond with a clear answer.
Asked him why i didn't get an email saying there would be a delay in payment his answer was "we don't send email informing people of delays."

Bottom line, these guys are not confirming anything anymore.

I guess I will be speaking to Garry again next week if i don't get my money...
  • #7,517
  • Jul 10, 2015 8:49am Jul 10, 2015 8:49am
Quoting GreatnessV10
called FSCS, spoke to Garry who confirmed "we had some issues, we have ironed them out etc". kept saying payment out in the next few days, when asked if they would include the weekend as part of those next few days he wouldn't confirm. asked him why he is repeating the same story he told me 2 weeks ago, didn't respond with a clear answer. Asked him why i didn't get an email saying there would be a delay in payment his answer was "we don't send email informing people of delays." Bottom line, these guys are not confirming anything anymore. I guess...

Thx for the update.



I will make a call first thing Monday morning to FSCS . Will post here after call.

G
Never Ever Give Up!
  • #7,518
  • Jul 11, 2015 11:06am Jul 11, 2015 11:06am
what's the email of FSCS ?
  • #7,519
  • Jul 11, 2015 11:33am Jul 11, 2015 11:33am
Keep the pressure on, guys!! Follow up with them, call them, email them, tweet them, do whatever you can until you get your money! This is like Collections!! They owe you money and you need to do whatever it takes to get them back. They should be grateful that they are not being stalked and hounded at their home addresses and home phones and emails and being called in the middle of the night; we are only contacting them during business hours unlike those debt collectors that are sent to us. Now the tables have turned and we are the collectors, this is the least we can do.
Make your losses in demo. Earn your profits live.
  • #7,520
  • Jul 11, 2015 9:18pm Jul 11, 2015 9:18pm
Quoting godwi
I sent a mail to kpmg on the second of July, and this was there reply to me. Dear Sir/Madam Alpari (UK) Limited (in special administration) (the "Company") This email is in relation to your previous query made to the Alpari Claims Inbox relating to timeframes for payment. I can confirm that your details have been passed onto the FSCS for payment; the Joint Special Administrators understand from FSCS that FSCS will be making payments imminently, or in any case within the next seven working days. All payments will be made either to your nominated...
same reply i get from them, when i send them mail.
R!$$@dUM
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