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  • #7,141
  • Edited 11:38am Jun 5, 2015 10:58am | Edited 11:38am
Quoting SmartPips
{quote} I wished they acted more professionally by publishing the real progress in the claims portal so we know on when and how we will be paid back.

on the positive for u..u should get more money because gbp is lower ..hang in there!!
  • #7,142
  • Jun 5, 2015 11:06am Jun 5, 2015 11:06am
Hi Nav hows it going amigo ? are you trading have you your money back ?

Quoting nAVIN2007
im not happy with the exchange rate i lost an extra 1000 pounds on top..i should have gone with the broker
On-site guru & also FF member's' psychiatrist, when not drinking tea
  • #7,143
  • Jun 5, 2015 11:26am Jun 5, 2015 11:26am
Here some people are complaining about getting 1%-2% less due to FX rate. Many got absolutely nothing yet.
  • #7,144
  • Jun 5, 2015 11:37am Jun 5, 2015 11:37am
Quoting Bones
Hi Nav hows it going amigo ? are you trading have you your money back ? {quote}
HI bro!!..im pissed off because of the adminstation thing i lost around 5k..and right now i have no trading account but i did get my money at a loss..the banl took aaround 1k in just the exchange

not likely to trade again..which is a pity

how are u? ..whats happening in yur life?
  • #7,145
  • Jun 5, 2015 11:42am Jun 5, 2015 11:42am
Sounds like you are a big fish

Quoting nAVIN2007
{quote} HI bro!!..im pissed off because of the adminstation thing i lost around 5k..and right now i have no trading account but i did get my money at a loss..the banl took aaround 1k in just the exchange not likely to trade again..which is a pity how are u? ..whats happening in yur life?
  • #7,146
  • Jun 5, 2015 1:31pm Jun 5, 2015 1:31pm
Hey,,,just got an email from the Alpari admins people saying I owe them £2,800.

This is no way very fair, why didn't my trades stop when my account reached zero or minus £1 why at minus £2,800.

No one has said anything to me other than this emails full of gobbledygook and this email and the amount has been given over to debt collectors.

What THE **** are they playing at?

Any one else in the same boat
  • #7,147
  • Jun 5, 2015 2:07pm Jun 5, 2015 2:07pm
Quoting GemStar
Hey,,,just got an email from the Alpari admins people saying I owe them 2,800. This is no way very fair, why didn't my trades stop when my account reached zero or minus 1 why at minus 2,800. No one has said anything to me other than this emails full of gobbledygook and this email and the amount has been given over to debt collectors. What THE **** are they playing at? Any one else in the same boat
There was a discussion on 'Brokers chasing you for negative balance' on this forum around the time KPMG announced they'd be coming for debts. Quite a few brokers (FXPro, Oanda and some others) made a good decision in forgiving negative balances because the SNB event was so surreal. Others however decided to hold the clients responsible and are coming after them for the money.

I have no advice as to what you could do to help yourself in this situation but maybe someone else does?
  • #7,148
  • Jun 5, 2015 2:28pm Jun 5, 2015 2:28pm
Hi, thanks for replying, was helpful. At least I know I'm not alone.

Hopefully someone can shed some light on this for me.
  • #7,149
  • Jun 5, 2015 2:34pm Jun 5, 2015 2:34pm
Quoting GemStar
Hey,,,just got an email from the Alpari admins people saying I owe them 2,800. This is no way very fair, why didn't my trades stop when my account reached zero or minus 1 why at minus 2,800. No one has said anything to me other than this emails full of gobbledygook and this email and the amount has been given over to debt collectors. What THE **** are they playing at? Any one else in the same boat
Sorry to hear that.

However you choose an ECN broker, they just can't close positions, they have to access the market and when they can't there is nothing they can do.
  • #7,150
  • Jun 6, 2015 1:08am Jun 6, 2015 1:08am
hi everybody
i chose to get my money back from FSCS ,they said they will contact me,but nothing happen so far after 5 months.
anybody know whats going on?
fred
  • #7,151
  • Jun 6, 2015 3:11am Jun 6, 2015 3:11am
wow really that put you off after all the effort ?? thats a real shame
everything good with me Nav


Quoting nAVIN2007
{quote} HI bro!!..im pissed off because of the adminstation thing i lost around 5k..and right now i have no trading account but i did get my money at a loss..the banl took aaround 1k in just the exchange not likely to trade again..which is a pity how are u? ..whats happening in yur life?
On-site guru & also FF member's' psychiatrist, when not drinking tea
  • #7,152
  • Jun 6, 2015 3:16am Jun 6, 2015 3:16am
how can I draw you back in ,lol wouldn't b the same without you around ...
On-site guru & also FF member's' psychiatrist, when not drinking tea
  • #7,153
  • Jun 7, 2015 12:39am Jun 7, 2015 12:39am
Quoting vmrdc
{quote} Got my refund from ETX = loss + gain not earned.
Just saw your post
Glad to see you received refund, thanks for letting us know.
  • #7,154
  • Jun 7, 2015 5:23am Jun 7, 2015 5:23am
Quoting SmartPips
{quote} I wished they acted more professionally by publishing the real progress in the claims portal so we know on when and how we will be paid back.
I think it has all been fine for an emergency disaster relief and I still cant believe we are really getting money.
  • #7,155
  • Jun 7, 2015 5:57am Jun 7, 2015 5:57am
Quoting GemStar
Hey,,,just got an email from the Alpari admins people saying I owe them 2,800.
Hi,
yes it seems KPMG has started to send out these insolent utter nonsense emails.
I got it too.
  • #7,156
  • Jun 8, 2015 2:52am Jun 8, 2015 2:52am
I get email from FSCS,
I am not satisfied with the answer FSCS, what the F * ck

Dear Mr xxx

I can confirm that we have an agreed balance for your account and confirmation from KPMG that you wish FSCS to assess your claim. We hope to be able to make the next payments by the end of this month. If you can monitor our website we will make a further announcement nearer the time.

We may make further payments after this second batch of payments, as claimants come to FSCS to confirm that they have changed their mind and would like us to assess their claim.

It is not possible to confirm whether or not you are on the second batch of payments until these payments are ready to be made.
  • #7,157
  • Jun 8, 2015 4:25am Jun 8, 2015 4:25am
I chose to open, an account in the ETX Capital, but until now I have not received my money. Is there anybody has the same case? Should I have to do anything to accelerate the procedure of payment?
  • #7,158
  • Jun 8, 2015 6:25am Jun 8, 2015 6:25am
Quoting hatim1969
I chose to open, an account in the ETX Capital, but until now I have not received my money. Is there anybody has the same case? Should I have to do anything to accelerate the procedure of payment?
i chose fscs and telephoned them last week if i am on the list for payment...they said no despite that i have agreed to claim on the claims portal...i was told to write and email to them and they will send me additional form and than i should be on the list...i was told that i will get email this week, nothing so far...for all who did not get anything, phone them...
less is more
  • #7,159
  • Jun 8, 2015 6:43am Jun 8, 2015 6:43am
Quoting GemStar
Hey,,,just got an email from the Alpari admins people saying I owe them 2,800. This is no way very fair, why didn't my trades stop when my account reached zero or minus 1 why at minus 2,800. No one has said anything to me other than this emails full of gobbledygook and this email and the amount has been given over to debt collectors. What THE **** are they playing at? Any one else in the same boat
Same here, plus, my negarive balance was in EUR but now they ask the money in GBP but it is not clear which exchange rate they used, the only sure thing is that it is a very unfair exchange rate
  • #7,160
  • Jun 8, 2015 7:00am Jun 8, 2015 7:00am
Quoting mejo
{quote} i chose fscs and telephoned them last week if i am on the list for payment...they said no despite that i have agreed to claim on the claims portal...i was told to write and email to them and they will send me additional form and than i should be on the list...i was told that i will get email this week, nothing so far...for all who did not get anything, phone them...
Thank you. I will phone them.
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