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  • #7,081
  • Jun 1, 2015 12:26pm Jun 1, 2015 12:26pm
Anyone getting lots of phone calls from finance companies.

My information has been sold, and these phone calls are pissing me off.
  • #7,082
  • Jun 1, 2015 12:59pm Jun 1, 2015 12:59pm
Had a EURUSD sell with its SL in profit before the blackout, when it came back the SL was executed at spot price and gave me a nice loss !
Waiting on customer service feedback on this. If I dont get a refund...byebye ETX.
  • #7,083
  • Jun 1, 2015 1:15pm Jun 1, 2015 1:15pm
Quoting vmrdc
Had a EURUSD sell with its SL in profit before the blackout, when it came back the SL was executed at spot price and gave me a nice loss ! Waiting on customer service feedback on this. If I dont get a refund...byebye ETX.
Please share the result cause this freeze was very suspicious. It froze exactly on 4h 61.8 fibo retracement where it bounced quite a bit.
  • #7,084
  • Jun 1, 2015 1:21pm Jun 1, 2015 1:21pm
Quoting vmrdc
Had a EURUSD sell with its SL in profit before the blackout, when it came back the SL was executed at spot price and gave me a nice loss ! Waiting on customer service feedback on this. If I dont get a refund...byebye ETX.
If I understand you correctly, they closed your position past your SL so you lost more than expected. If this is the case, I would hope the Sl is honoured. I don't know the T&C for ETX, but I remember when I was with Oanda years ago, they would always rectify problems on their side ( spikes etc )

Keep us posted, good luck
  • #7,085
  • Jun 1, 2015 2:11pm Jun 1, 2015 2:11pm
Quoting FxFrontier
{quote} I have just spoken to John at the FSCS and for the second tranche he gave me an indication of payout being for the end of June 2015.However, I was alarmed that so far my name is not on the list for the second tranche despite agreeing the claim in the claims portal twice.To try and remedy he said I must speak to KPMG and ask why they haven't handed my name over to them as yet. The lady at KPMG gave me the standard response of emailing them but i did pick up that there was going to be more than 2 tranches... possibly a 3rd etc,etc. All I'm...
Thank you for sharing..
  • #7,086
  • Jun 1, 2015 2:16pm Jun 1, 2015 2:16pm
Quoting pauljred
{quote} If I understand you correctly, they closed your position past your SL so you lost more than expected. If this is the case, I would hope the Sl is honoured. I don't know the T&C for ETX, but I remember when I was with Oanda years ago, they would always rectify problems on their side ( spikes etc ) Keep us posted, good luck

Yes.
Hope I get an answer by tomorrow.
  • #7,087
  • Jun 1, 2015 5:03pm Jun 1, 2015 5:03pm
I tried to call FSCS twice, they left me half an hour on waiting.
I will try to call them tomorrow again
I hope my name is included on the 2nd tranche
  • #7,088
  • Jun 2, 2015 1:51am Jun 2, 2015 1:51am
No comment

Attached Image (click to enlarge)
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Ora et labora
  • #7,089
  • Jun 2, 2015 2:53am Jun 2, 2015 2:53am
I called to FSCS and they said, that I am in their system. They will have to pay at the end of June.
  • #7,090
  • Jun 2, 2015 3:57am Jun 2, 2015 3:57am
Quoting vikindi
I called to FSCS and they said, that I am in their system. They will have to pay at the end of June.
end of ... WHATTTTTTTTTTTTTTTT??????????????????????
end of JUNE????
they said at the end of MAY and after at the first of june! WTF is going onnnn
  • #7,091
  • Jun 2, 2015 4:34am Jun 2, 2015 4:34am
I just called the FSCS and they said they couldn't confirm to me whether they had my details (they didn't even ask for them by the way) but they said they'd expect the 2nd instalment to be pretty soon as the last was mid-May.
  • #7,092
  • Jun 2, 2015 5:04am Jun 2, 2015 5:04am
Quoting xMeruem
I just called the FSCS and they said they couldn't confirm to me whether they had my details (they didn't even ask for them by the way) but they said they'd expect the 2nd instalment to be pretty soon as the last was mid-May.
Here everyone says something different ...
Ora et labora
  • #7,093
  • Jun 2, 2015 5:11am Jun 2, 2015 5:11am
It is becoming a joke now.

I was told twice by FSCS that everybody would be refunded by end of May.

Now they are shifting it to June......

We need an official update from them. The conflicting info is not on.....

G
Never Ever Give Up!
  • #7,094
  • Jun 2, 2015 5:17am Jun 2, 2015 5:17am
Quoting Cobra
It is becoming a joke now. I was told twice by FSCS that everybody would be refunded by end of May. Now they are shifting it to June...... We need an official update from them. The conflicting info is not on..... G
Fuck FSCS, FCA, KPMG, Alpari and england laws!! Fuck all!!

PIRATES!!!!
Ora et labora
  • #7,095
  • Jun 2, 2015 5:26am Jun 2, 2015 5:26am
Quoting Mroue26
{quote} end of ... WHATTTTTTTTTTTTTTTT?????????????????????? end of JUNE???? they said at the end of MAY and after at the first of june! WTF is going onnnn
I got stuck 45000£, and every month I lost 5000£, because I did not trade. How do you think I feel?
  • #7,096
  • Jun 2, 2015 5:32am Jun 2, 2015 5:32am
I phoned FSCS and told application forms for claims were sent out on Wednesday 20th may 2015

didn't receive by Thursday 28th may 2015

rang FSCS again to be told they cannot find any record of me in their systems.

apparantley the data kpmg has sent over was not in the correct format and there could be many many tranches of payments.

I have emails kpmg about this twice and not received any response.

in fact I will email them again now
  • #7,097
  • Jun 2, 2015 5:39am Jun 2, 2015 5:39am
Quoting vikindi
{quote} I got stuck 45000, and every month I lost 5000, because I did not trade. How do you think I feel?
i make 20% every month dude, we're all in the same loop-hole
  • #7,098
  • Jun 2, 2015 5:40am Jun 2, 2015 5:40am
Quoting verv
Anyone getting lots of phone calls from finance companies. My information has been sold, and these phone calls are pissing me off.
Me too, although just once. I looked up the number on the Internet and it was a UK forex broker I had never heard about. I can't remember now which one it is, that happened like a month ago...
  • #7,099
  • Jun 2, 2015 5:44am Jun 2, 2015 5:44am
Quoting Mroue26
{quote} i make 20% every month dude, we're all in the same loop-hole
I'm not bragging, I'm just saying as we all seriously.
Honestly I have also strongly nerves pass.
  • #7,100
  • Jun 2, 2015 5:59am Jun 2, 2015 5:59am
Have just send KPMG an email . Got an automated response as usual......


Have also send an email to the CEO of Leaprate to see if they cannot get more info from them.

KPMG is busy pissing me off with their incompetency!!!

G
Never Ever Give Up!
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