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  • Post #7,081
  • Quote
  • Jun 1, 2015 1:26pm Jun 1, 2015 1:26pm
  •  verv
  • | Joined Jan 2015 | Status: Member | 1,995 Posts
Anyone getting lots of phone calls from finance companies.

My information has been sold, and these phone calls are pissing me off.
 
 
  • Post #7,082
  • Quote
  • Jun 1, 2015 1:59pm Jun 1, 2015 1:59pm
  •  vmrdc
  • | Joined Dec 2011 | Status: Member | 6 Posts
Had a EURUSD sell with its SL in profit before the blackout, when it came back the SL was executed at spot price and gave me a nice loss !
Waiting on customer service feedback on this. If I dont get a refund...byebye ETX.
 
 
  • Post #7,083
  • Quote
  • Jun 1, 2015 2:15pm Jun 1, 2015 2:15pm
  •  Perverius
  • | Joined Jan 2015 | Status: Member | 67 Posts
Quoting vmrdc
Disliked
Had a EURUSD sell with its SL in profit before the blackout, when it came back the SL was executed at spot price and gave me a nice loss ! Waiting on customer service feedback on this. If I dont get a refund...byebye ETX.
Ignored
Please share the result cause this freeze was very suspicious. It froze exactly on 4h 61.8 fibo retracement where it bounced quite a bit.
 
 
  • Post #7,084
  • Quote
  • Jun 1, 2015 2:21pm Jun 1, 2015 2:21pm
  •  pauljred
  • | Joined Dec 2006 | Status: Member | 84 Posts | Online Now
Quoting vmrdc
Disliked
Had a EURUSD sell with its SL in profit before the blackout, when it came back the SL was executed at spot price and gave me a nice loss ! Waiting on customer service feedback on this. If I dont get a refund...byebye ETX.
Ignored
If I understand you correctly, they closed your position past your SL so you lost more than expected. If this is the case, I would hope the Sl is honoured. I don't know the T&C for ETX, but I remember when I was with Oanda years ago, they would always rectify problems on their side ( spikes etc )

Keep us posted, good luck
 
 
  • Post #7,085
  • Quote
  • Jun 1, 2015 3:11pm Jun 1, 2015 3:11pm
  •  Jpwhy
  • | Joined Jan 2015 | Status: Member | 47 Posts
Quoting FxFrontier
Disliked
{quote} I have just spoken to John at the FSCS and for the second tranche he gave me an indication of payout being for the end of June 2015.However, I was alarmed that so far my name is not on the list for the second tranche despite agreeing the claim in the claims portal twice.To try and remedy he said I must speak to KPMG and ask why they haven't handed my name over to them as yet. The lady at KPMG gave me the standard response of emailing them but i did pick up that there was going to be more than 2 tranches... possibly a 3rd etc,etc. All I'm...
Ignored
Thank you for sharing..
 
 
  • Post #7,086
  • Quote
  • Jun 1, 2015 3:16pm Jun 1, 2015 3:16pm
  •  vmrdc
  • | Joined Dec 2011 | Status: Member | 6 Posts
Quoting pauljred
Disliked
{quote} If I understand you correctly, they closed your position past your SL so you lost more than expected. If this is the case, I would hope the Sl is honoured. I don't know the T&C for ETX, but I remember when I was with Oanda years ago, they would always rectify problems on their side ( spikes etc ) Keep us posted, good luck
Ignored

Yes.
Hope I get an answer by tomorrow.
 
 
  • Post #7,087
  • Quote
  • Jun 1, 2015 6:03pm Jun 1, 2015 6:03pm
  •  WayToGo
  • | Joined Jan 2015 | Status: Member | 191 Posts
I tried to call FSCS twice, they left me half an hour on waiting.
I will try to call them tomorrow again
I hope my name is included on the 2nd tranche
 
 
  • Post #7,088
  • Quote
  • Jun 2, 2015 2:51am Jun 2, 2015 2:51am
  •  MikeXplosion
  • | Joined Jan 2015 | Status: Member | 41 Posts
No comment

Attached Image (click to enlarge)
Click to Enlarge

Name: EURUSDM1.png
Size: 38 KB


Attached Image (click to enlarge)
Click to Enlarge

Name: GER30M1.png
Size: 28 KB
Ora et labora
 
 
  • Post #7,089
  • Quote
  • Jun 2, 2015 3:53am Jun 2, 2015 3:53am
  •  vikindi
  • | Joined Jul 2012 | Status: Member | 26 Posts
I called to FSCS and they said, that I am in their system. They will have to pay at the end of June.
 
 
  • Post #7,090
  • Quote
  • Jun 2, 2015 4:57am Jun 2, 2015 4:57am
  •  Mroue26
  • | Joined Dec 2013 | Status: Member | 304 Posts
Quoting vikindi
Disliked
I called to FSCS and they said, that I am in their system. They will have to pay at the end of June.
Ignored
end of ... WHATTTTTTTTTTTTTTTT??????????????????????
end of JUNE????
they said at the end of MAY and after at the first of june! WTF is going onnnn
 
 
  • Post #7,091
  • Quote
  • Jun 2, 2015 5:34am Jun 2, 2015 5:34am
  •  xMeruem
  • | Joined Feb 2015 | Status: Member | 132 Posts
I just called the FSCS and they said they couldn't confirm to me whether they had my details (they didn't even ask for them by the way) but they said they'd expect the 2nd instalment to be pretty soon as the last was mid-May.
 
 
  • Post #7,092
  • Quote
  • Jun 2, 2015 6:04am Jun 2, 2015 6:04am
  •  MikeXplosion
  • | Joined Jan 2015 | Status: Member | 41 Posts
Quoting xMeruem
Disliked
I just called the FSCS and they said they couldn't confirm to me whether they had my details (they didn't even ask for them by the way) but they said they'd expect the 2nd instalment to be pretty soon as the last was mid-May.
Ignored
Here everyone says something different ...
Ora et labora
 
 
  • Post #7,093
  • Quote
  • Jun 2, 2015 6:11am Jun 2, 2015 6:11am
  •  Cobra
  • Joined Mar 2006 | Status: Member | 843 Posts
It is becoming a joke now.

I was told twice by FSCS that everybody would be refunded by end of May.

Now they are shifting it to June......

We need an official update from them. The conflicting info is not on.....

G
Never Ever Give Up!
 
 
  • Post #7,094
  • Quote
  • Jun 2, 2015 6:17am Jun 2, 2015 6:17am
  •  MikeXplosion
  • | Joined Jan 2015 | Status: Member | 41 Posts
Quoting Cobra
Disliked
It is becoming a joke now. I was told twice by FSCS that everybody would be refunded by end of May. Now they are shifting it to June...... We need an official update from them. The conflicting info is not on..... G
Ignored
Fuck FSCS, FCA, KPMG, Alpari and england laws!! Fuck all!!

PIRATES!!!!
Ora et labora
 
 
  • Post #7,095
  • Quote
  • Jun 2, 2015 6:26am Jun 2, 2015 6:26am
  •  vikindi
  • | Joined Jul 2012 | Status: Member | 26 Posts
Quoting Mroue26
Disliked
{quote} end of ... WHATTTTTTTTTTTTTTTT?????????????????????? end of JUNE???? they said at the end of MAY and after at the first of june! WTF is going onnnn
Ignored
I got stuck 45000£, and every month I lost 5000£, because I did not trade. How do you think I feel?
 
 
  • Post #7,096
  • Quote
  • Jun 2, 2015 6:32am Jun 2, 2015 6:32am
  •  ssnetwork
  • | Joined Jan 2015 | Status: Member | 43 Posts
I phoned FSCS and told application forms for claims were sent out on Wednesday 20th may 2015

didn't receive by Thursday 28th may 2015

rang FSCS again to be told they cannot find any record of me in their systems.

apparantley the data kpmg has sent over was not in the correct format and there could be many many tranches of payments.

I have emails kpmg about this twice and not received any response.

in fact I will email them again now
 
 
  • Post #7,097
  • Quote
  • Jun 2, 2015 6:39am Jun 2, 2015 6:39am
  •  Mroue26
  • | Joined Dec 2013 | Status: Member | 304 Posts
Quoting vikindi
Disliked
{quote} I got stuck 45000, and every month I lost 5000, because I did not trade. How do you think I feel?
Ignored
i make 20% every month dude, we're all in the same loop-hole
 
 
  • Post #7,098
  • Quote
  • Jun 2, 2015 6:40am Jun 2, 2015 6:40am
  •  chachipiruli
  • | Joined May 2015 | Status: Junior Member | 2 Posts
Quoting verv
Disliked
Anyone getting lots of phone calls from finance companies. My information has been sold, and these phone calls are pissing me off.
Ignored
Me too, although just once. I looked up the number on the Internet and it was a UK forex broker I had never heard about. I can't remember now which one it is, that happened like a month ago...
 
 
  • Post #7,099
  • Quote
  • Jun 2, 2015 6:44am Jun 2, 2015 6:44am
  •  vikindi
  • | Joined Jul 2012 | Status: Member | 26 Posts
Quoting Mroue26
Disliked
{quote} i make 20% every month dude, we're all in the same loop-hole
Ignored
I'm not bragging, I'm just saying as we all seriously.
Honestly I have also strongly nerves pass.
 
 
  • Post #7,100
  • Quote
  • Jun 2, 2015 6:59am Jun 2, 2015 6:59am
  •  Cobra
  • Joined Mar 2006 | Status: Member | 843 Posts
Have just send KPMG an email . Got an automated response as usual......


Have also send an email to the CEO of Leaprate to see if they cannot get more info from them.

KPMG is busy pissing me off with their incompetency!!!

G
Never Ever Give Up!
 
 
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