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MB Trading Futures - Introduction

  • #5,041
  • Mar 23, 2010 10:22am Mar 23, 2010 10:22am
Quoting wannatradefx
I don't show that. What timeframe?

They fixed the error, it was definitely there and acknowledged by MBT.
  • #5,042
  • Mar 23, 2010 10:42am Mar 23, 2010 10:42am
Hi Justin,

First the good news...

I had an issue with a 1500 pip spike in GBPAUD a week or so ago that caused a trade I had open with over 150 pips my favor stop me out with a loss of over 200 pips, then go back up to where price was initially, all in one 1M candle (no, that's not the good news). I logged on to chat with Danny (a little surprised to get someone at that time, being very early Monday morning here in Taiwan) and he got me sorted out and back in the trade in just a few minutes. Great stuff!

The bad news...

I'm getting a lot of "no connection to server" errors on my Photon VPS machine (with an MT4 account). This never happens to me from my computer here at home. The errors are coming very frequently now on the VPS, both when I manually try to execute a trade (or modify) and also when my EA's attempt to manage my stops. Is this a Photon issue or MBT issue?

Thanks in advance!

Jack
  • #5,043
  • Mar 23, 2010 11:36am Mar 23, 2010 11:36am
Quoting goldsurfer
Did you contact the trade desk or Mt4 support?


Cheers
Yes, I opened a support ticket, they promised to call me - I'll post the results. I just want to understand, what is their protocol for handling such cases, the specific loss wasn't large.
sans peur et sans reproche
  • #5,044
  • Mar 23, 2010 1:28pm Mar 23, 2010 1:28pm
Quoting jdwbryan
Hi Justin,

First the good news...

I had an issue with a 1500 pip spike in GBPAUD a week or so ago that caused a trade I had open with over 150 pips my favor stop me out with a loss of over 200 pips, then go back up to where price was initially, all in one 1M candle (no, that's not the good news). I logged on to chat with Danny (a little surprised to get someone at that time, being very early Monday morning here in Taiwan) and he got me sorted out and back in the trade in just a few minutes. Great stuff!

The bad news...

I'm getting...
Jdwbryan,

While I haven’t heard any complaints from anyone about Photon’s VPS connections, if you want to send me your name and email via private message, I will have Photon check your VPS (or you can contact them directly).
  • #5,045
  • Mar 23, 2010 4:06pm Mar 23, 2010 4:06pm
Quoting Cocoflanel
Justin,



I believe banks don't accept orders smaller than 100K, then what do you do with for example 10K orders ?

You aggregate all those small orders in house and then offset them with the banks ?




Regards.

Justin,


Can you shed some light on this matter ?



Regards.
  • #5,046
  • Edited 3:44pm Mar 24, 2010 9:36am | Edited 3:44pm
Quoting Cocoflanel
Justin,


Can you shed some light on this matter ?



Regards.
Coco,

Short answer, only because we have discussed this on the forums numerous times. It is a very big misconception that banks will not accept anything lower than 100k. If you build the proper relationships, some (not all) of your banks will accept these orders and treat them like any other order coming through the system.

I thought we moved past this in 2008.....
  • #5,047
  • Mar 24, 2010 9:42am Mar 24, 2010 9:42am
MBT Desktop Pro: Charting webinar tonight.

This training will go over the features and functionality of the MBT Desktop Pro platform in regard to charts. The topics will include set up, preferences, order entry from the chart, studies, and plugins. Register Here

.......and for a full day of live FOREX training with an experienced trader, visit TVN.
  • #5,048
  • Mar 24, 2010 5:22pm Mar 24, 2010 5:22pm
Quoting jleblang
Coco,


I thought we moved past this in 2008.....
As you can see , I am here just recently , if banks accept such orders then it is indeed answered
  • #5,049
  • Mar 24, 2010 7:28pm Mar 24, 2010 7:28pm
I have MBTrading MT4 version 221...live update wants to update to version 226 but AVG Antivirus says there is trojan horse and won't let version 226 install? Help?
  • #5,050
  • Mar 24, 2010 7:33pm Mar 24, 2010 7:33pm
Quoting jleblang
Coco,

Short answer, only because we have discussed this on the forums numerous times. It is a very big misconception that banks will not accept anything lower than 100k. If you build the proper relationships, some (not all) of your banks will accept these orders and treat them like any other order coming through the system.

I thought we moved past this in 2008.....
Might be time for you to create an F.A.Q document to put up on the first page Justin.. Would probably save you a lot of hassle.
Cap
  • #5,051
  • Mar 24, 2010 10:35pm Mar 24, 2010 10:35pm
Quoting wwwin
I have MBTrading MT4 version 221...live update wants to update to version 226 but AVG Antivirus says there is trojan horse and won't let version 226 install? Help?
Having the same problem not only on MB Trading's MT4, but other MT4 as well.
  • #5,052
  • Edited 10:03pm Mar 25, 2010 8:16am | Edited 10:03pm
***EDIT-- Ignore this post, problem has been fixed. Update your AVG and you should be ok.***

Anyone having trouble installing build 226 with AVG antivirus, open AVG and disable "Resident Shield". Run MT4 and liveupdate...then restart MT4. Check in the help>about section to make sure you are at 226 (just to on the safe side...you should be if no errors or virus threats came up) then you can open AVG again and enable the Resident Shield again.
  • #5,053
  • Mar 25, 2010 8:56am Mar 25, 2010 8:56am
Quoting jdwbryan
Anyone having trouble installing build 226 with AVG antivirus, open AVG and disable "Resident Shield". Run MT4 and liveupdate...then restart MT4. Check in the help>about section to make sure you are at 226 (just to on the safe side...you should be if no errors or virus threats came up) then you can open AVG again and enable the Resident Shield again.
Bad choice, did that and afterwards could not even run MT4. Had to go back and reinstall 221 from MB site...until they come up with solution, best not to update and close the update request at startup
  • #5,054
  • Edited 10:04pm Mar 25, 2010 9:14am | Edited 10:04pm
***EDIT--Ignore this post...problem seems to be fixed now...just update your AVG.***

Sorry I didn't restart MT4 after doing this.

BETTER FIX:

If you already tried what I posted above this will allow you to run MT4 again... or even if you haven't this should still let you update etc...

Open AVG, then open Resident Shield, then click the "Manage Exceptions" button at the bottom. In the box that pops up, click the Add Path button on the right. Choose your MT4 folder. Save your changes, then you can start MT4.

EDIT - I just tested this on a second instance of MT4 and confirmed this will allow you to update and run MT4 without a problem, just make sure you do the steps in AVG before updating and all will be well.
  • #5,055
  • Mar 25, 2010 9:43am Mar 25, 2010 9:43am
Quoting jdwbryan
Sorry I didn't restart MT4 after doing this....
Yes, but if a real virus happens to go to that folder in the future, you won't be protected...I will wait until they come up with a solution...I don't even think that MB wants you to update to 226...that is why they still have 221 in their site to download
  • #5,056
  • Mar 25, 2010 2:56pm Mar 25, 2010 2:56pm
Turns out they used a piece of software to protect the MT4 code which triggers AVG to report it as a virus.

crogram filesmbt metatrader 4liveupdateterminal.exe shows that it's infected with "themida"

This file should be added as an exception.

DO NOT add "themida" as an exception though! Your system will then be open to other hacks that use themida for evil purposes....
  • #5,057
  • Mar 25, 2010 9:06pm Mar 25, 2010 9:06pm
I think AVG changed something or MT4 MB changed something but it is installing fine now with AVG all active.
  • #5,058
  • Mar 25, 2010 10:02pm Mar 25, 2010 10:02pm
I submitted the file as a false positive to AVG, though I'm sure many others did it before me. The change would have come from AVG, as I just removed the exceptions and restarted MT4 and it worked fine...I have not reinstalled MT4 at all. My AVG updates daily...so as long as your AVG is updated there should no longer be problems.

AVG is great software, but my one complaint about it is all the false positives.
  • #5,059
  • Mar 26, 2010 11:02am Mar 26, 2010 11:02am
FYI -

We released an updated version of Desktop Pro this week, build 60 which added the ability to dock (float) and undock various windows to and from the main desktop. This allows you to float your windows across multiple computer monitors.

Download 60 Now

If you have any questions about using the Desktop Pro, please let me know.
  • #5,060
  • Mar 26, 2010 12:51pm Mar 26, 2010 12:51pm
Justin- A friend mentioned that he has checking acct/debit card connected to his FX acct with another broker. Has MBT considered a similar offering? That would be unbelievably convenient and I could leave more funds in my trading account to work with.
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