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Alpari.co.uk Discussion

  • #4,441
  • Feb 24, 2015 3:03pm Feb 24, 2015 3:03pm
Quoting TheBody
{quote} They will not use sale of intellectual property etc to reduce client debt. They expect clients to repay their debts.
And we should to wait until clients (negative balance) pay back owe money for have back ours money (positive balance)?
myfxbook: neoxis
  • #4,442
  • Feb 24, 2015 3:05pm Feb 24, 2015 3:05pm
Quoting neoxis
{quote} And we should to wait until clients (negative balance) pay back owe money for have back ours money (positive balance)?
No.
  • #4,443
  • Feb 24, 2015 3:06pm Feb 24, 2015 3:06pm
Quoting Tim_isoara
{quote} Depends on vote. 100% is possible.
Over 100% is also possible as incurred intrests will be paid back to clients also.
  • #4,444
  • Feb 24, 2015 3:08pm Feb 24, 2015 3:08pm
Quoting danos
Hi guys, what do you think about this, please. A half hour before the official Alpari.co.uk website was closed, I managed to transfer money from sub-accounts to one big (and made a withdrawal procces). But the question is, should I be considered as the one who had an open trades THE time or not? ... Probably there should be some signs in their databases that something 'was going on there on my acc', so will they clearly identify me as non-tading client? Thanks in advance.
Dude if you had open trades after 15jan 9am gmt you have to wait atleast till the end of march.
If you did not take any trades after that time you will be able to claim soon and will receive a email
instructing how to go through with the claims.

Also, there is a claim form https://www.insolvency-kpmg.co.uk/Vi...e-5a1186bb0c8e
you can download it and send forth your claim.Please remember it makes sense to send the claim form
only if you had open trades after 15jan 9am gmt.The ones who did not take any trades can claim
directly through the portal.
  • #4,445
  • Feb 24, 2015 3:11pm Feb 24, 2015 3:11pm
Quoting TheBody
{quote} Over 100% is also possible as incurred intrests will be paid back to clients also.
Yes.In one case is possible over 160%
  • #4,446
  • Feb 24, 2015 3:14pm Feb 24, 2015 3:14pm
Quoting shail31
{quote} Dude if you had open trades after 15jan 9am gmt you have to wait atleast till the end of march. If you did not take any trades after that time you will be able to claim soon and will receive a email instructing how to go through with the claims. Also, there is a claim form https://www.insolvency-kpmg.co.uk/Vi...e-5a1186bb0c8e you can download it and send forth your claim.Please remember it makes sense to send the claim form only if you had open trades after...
Everyone can claim directly through the portal, but it will avaliable first for those who didn't have any open trades before and after the Swiss National Bank Announcement, once they have processed most of those clients, it will be open for the rest of the clients(those with trades during and after the Swiss National Bank event).

Hope this clarifies it abit.
  • #4,447
  • Feb 24, 2015 3:16pm Feb 24, 2015 3:16pm
Quoting TheBody
{quote} Everyone can claim directly through the portal, but it will avaliable first for those who didn't have any open trades before and after the Swiss National Bank Announcement, once they have processed most of those clients, it will be open for the rest of the clients(those with trades during and after the Swiss National Bank event). Hope this clarifies it abit.
so basically I don't have to do anything right until the portal becomes available?
  • #4,448
  • Feb 24, 2015 3:20pm Feb 24, 2015 3:20pm
Quoting magicpips
{quote} so basically I don't have to do anything right until the portal becomes available?
As i understood it you don't have to do anything untill you get an email from KPMG telling you that the portal is open. The claim forms are only for people who wishes to vote.
  • #4,449
  • Feb 24, 2015 3:50pm Feb 24, 2015 3:50pm
Quoting TheBody
{quote} Everyone can claim directly through the portal, but it will avaliable first for those who didn't have any open trades before and after the Swiss National Bank Announcement, once they have processed most of those clients, it will be open for the rest of the clients(those with trades during and after the Swiss National Bank event). Hope this clarifies it abit.
You got me wrong.
  • #4,450
  • Feb 24, 2015 3:53pm Feb 24, 2015 3:53pm
Hello guys.... let me see if I understand all of this correctly.

1. Retail client proxy form.
2. Retail client statement of claim form.

1) Is it possible that if I am against their proposal it could backfire for me. I want whats best for me not for kpmg. Sure, they need to make a living but not with my money. What is the right way to vote?? cheatsheet please!!!!
2) So here is the statement, but dont fill it yet, we will get back to you within a couple of days....

Please do make a comment.
  • #4,451
  • Feb 24, 2015 4:16pm Feb 24, 2015 4:16pm
Hi guys,
I can't found out my client account number anymore and I guess that in the future administrators will ask me about it.
"My alpari" is not available anymore, I just get my login and password for MT4.
Is there a solution?
Thanks a lot
  • #4,452
  • Feb 24, 2015 4:28pm Feb 24, 2015 4:28pm
Quoting iso
Hi guys, I can't found out my client account number anymore and I guess that in the future administrators will ask me about it. "My alpari" is not available anymore, I just get my login and password for MT4. Is there a solution? Thanks a lot
Send a mail to kpmg where you explain than you need it for fill the claim for meeting vote with your name and email details when you registered on alpari.
myfxbook: neoxis
  • #4,453
  • Feb 24, 2015 4:33pm Feb 24, 2015 4:33pm
Quoting iso
Hi guys, I can't found out my client account number anymore and I guess that in the future administrators will ask me about it. "My alpari" is not available anymore, I just get my login and password for MT4. Is there a solution? Thanks a lot
Fear not! Wait for the claim portal to be open to you, if the login data for your MT4 doesn't work, i would assume that you can email them with your personal data + proof of identity (driver's license etc) and they will allow you access.
  • #4,454
  • Feb 24, 2015 6:47pm Feb 24, 2015 6:47pm
hi guys
i dont have position on CHF but i have other currency position open as iam long trader some position been hedge also in 15,16 Jan been close by the Alpari which is very bad spread on 16 Jan they send the daily statement less than expected if we need to accept this statement and agree about it or what , if i accept the statement and agree about it because i dont want to wait longer and accept the losses . it need fill the form or not please advice
  • #4,455
  • Feb 24, 2015 7:02pm Feb 24, 2015 7:02pm
Quoting msu1
hi guys i dont have position on CHF but i have other currency position open as iam long trader some position been hedge also in 15,16 Jan been close by the Alpari which is very bad spread on 16 Jan they send the daily statement less than expected if we need to accept this statement and agree about it or what , if i accept the statement and agree about it because i dont want to wait longer and accept the losses . it need fill the form or not please advice
You don't need to fill any forms, you just have to wait for an email from KPMG to get access to the Claims Portal where you can submit what claims you have. I assume you will also be able to dispute any bad spreads, as they will check the correct prices/spreads at the time, and if you have been subjected to a unusual high/bad spread i guess they will take that into account.

Can i ask how bad was the spread they closed you at?
  • #4,456
  • Feb 24, 2015 7:18pm Feb 24, 2015 7:18pm
Quoting TheBody
{quote} You don't need to fill any forms, you just have to wait for an email from KPMG to get access to the Claims Portal where you can submit what claims you have. I assume you will also be able to dispute any bad spreads, as they will check the correct prices/spreads at the time, and if you have been subjected to a unusual high/bad spread i guess they will take that into account. Can i ask how bad was the spread they closed you at?
thanks for your response
between 25 to 30 pip specially on euraud when they close the position
  • #4,457
  • Feb 24, 2015 7:31pm Feb 24, 2015 7:31pm
Hi everyone,

This may appear like a stupid question and may have already been answered, so my apologizes.

I had open trades when this whole Swiss Bank disaster happened. I had EURUSD and AUDUSD trades open and Alpari closed them. I ended up losing $2000 USD. My balance after all trades were closed was $1000 USD.

My questions are:

1) Do I wait to use the claim portal to submit my claim? Or the claim form?

In the email it states:


" Accordingly, if you:
(1) did not hold open positions over the 15 and 16 January 2015, you may wish to refrain from submitting a Statement of Claim by email immediately and wait to use the Claims Portal instead. Submitting your claim once through the Claims Portal will be more efficient and ensure your claim is simultaneously recorded for voting and dividend purposes. Please note, if you agree your claim in the Claims Portal this will supersede any Statement of Claim you may have previously submitted; or

(2) did hold open positions over the 15th and 16th of January 2015, you will not be eligible to use the Claims Portal at this time. Please submit your Statement of Claim as soon as is convenient, and in any case before 12 noon, 11 March 2015, if you wish to vote at the Creditor and Client meeting. "

I DID have open positions between 15th and 16th of January but no USDCHF pairs. So do I fall under group 1 or 2?

And my 2nd question is:

2) Are they obligated to pay back the losses we incurred due to our trades being closed prematurely? Would I get my full $3000 balance or just the $1000 left after trades were closed?

Again I am sorry for this question, I just want to make sure I do the right actions to get my money back , it has been over 1 month already.

Thanks for any help, much appreciated.
  • #4,458
  • Feb 24, 2015 8:04pm Feb 24, 2015 8:04pm
Quoting capricorn34
Hi everyone, This may appear like a stupid question and may have already been answered, so my apologizes. I had open trades when this whole Swiss Bank disaster happened. I had EURUSD and AUDUSD trades open and Alpari closed them. I ended up losing $2000 USD. My balance after all trades were closed was $1000 USD. My questions are: 1) Do I wait to use the claim portal to submit my claim? Or the claim form? In the email it states: " Accordingly, if you: (1) did not hold open positions over the 15 and 16 January 2015, you may wish to refrain from submitting...
You fall in under category 2. And as to getting your $2000 loss back, i can only advice you to wait untill after the voting of the proposals have been done. As Alpari UK was forced to close all positions without your approval, which incurred losses to you and many other traders, i would assume they will relase a statement on how to file a claim with the Financial Services Authority (FSA). They should cover up to 50.000 pr. retail client in such situations, if i remeber correctly.

My advice is to wait untill the Claims Portal is open, and if you still haven't had your chance to dispute the loss, i would email the FSA and ask what steps you can take, and if you are entitled to have that loss compensated from them.
  • #4,459
  • Feb 24, 2015 9:07pm Feb 24, 2015 9:07pm
Hi everyone!

Fortunately or unfortunately I did not have open positions in CHF, but I have an account on a decent amount of money. I think Alpari simply playing time and eventually will not return me my money. It happens and I have already accepted this, I foresaw that this would happen and therefore I have accounts at different brokers. Still have a little hope that I will return my money.
  • #4,460
  • Feb 24, 2015 9:17pm Feb 24, 2015 9:17pm
The website is very slow in rendering the notice(pdf). Is it having traffic or something?
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