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FXCM MT4 Good/Bad vs IBFX?

  • #241
  • Sep 30, 2014 6:27pm Sep 30, 2014 6:27pm
Quoting albchr
{quote} Done. Thanks Jason. Here's hoping all goes well. Probably not necessary but I made a backup copy of the server folder before deleting it. Old computer hack habit.
Quoting Jeff Crystal
Thanks for info Jason. It appears I may have been a bit jaded it my thinking
Quoting AllyB
{quote} good deal ... so far so good
Thank you all for the feedback!

I appreciate that you became FXCM clients by default when we acquired the MT4 accounts from your previous broker. We are grateful for the opportunity to serve you and will do everything we can to make sure you have a positive experience with us.

On that note, how do you like the new pricing? http://www.fxcm.com/advantages/sprea...0000000MusRAAS
  • #242
  • Sep 30, 2014 11:36pm Sep 30, 2014 11:36pm
Quoting Jason Rogers
{quote} {quote} {quote} Thank you all for the feedback! I appreciate that you became FXCM clients by default when we acquired the MT4 accounts from your previous broker. We are grateful for the opportunity to serve you and will do everything we can to make sure you have a positive experience with us. On that note, how do you like the new pricing? http://www.fxcm.com/advantages/sprea...0000000MusRAAS

i dont understand this, it shows differently ...
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Money is made by sitting, not trading. Jesse L. Livermore
  • #243
  • Oct 1, 2014 7:51am Oct 1, 2014 7:51am
A week with FXCM so far didn't face any problem.
Just curious about the IB's policy, since my old account (IBFX) opened by using IB's referral (got rebate).
Still waiting the information from my IB.
Happy Trading
  • #244
  • Oct 1, 2014 12:35pm Oct 1, 2014 12:35pm
Quoting sam69
{quote} i dont understand this, it shows differently ...{image} {image}
Hi Sam,

Since your account was recently transferred from IBFX, you are one of our first clients to benefit from our new pricing. For example, existing FXCM US clients are having their accounts upgraded this weekend: http://www.forexfactory.com/showthre...77#post7770977

The Bid and Ask prices you see in your Market Watch window are the prices available to you for trading. However, MT4 servers can only show one price feed at a time. Since the majority of our clients are still on our old pricing, we have not been able to update the chart price feed yet. These chart prices will be updated in the near future to reflect our new pricing as more of our existing clients have their accounts upgraded. While I don't have an exact date yet, I'll keep you posted.
  • #245
  • Oct 1, 2014 12:58pm Oct 1, 2014 12:58pm
Quoting BinHarnoFX
A week with FXCM so far didn't face any problem. Just curious about the IB's policy, since my old account (IBFX) opened by using IB's referral (got rebate). Still waiting the information from my IB.
Hi BinHarnoFX,

In regards to your IB's policy, I would not be able to comment. Only they can provide such information to you. If you are unable to reach them, please send me a private message with their details, and I'll see if one of my colleagues in our IB department can follow up with them from our end.

Thanks,
Jason

PS: I'm glad to hear of your positive experience in your first week of trading with us. Welcome to FXCM!
  • #246
  • Oct 1, 2014 3:31pm Oct 1, 2014 3:31pm
Quoting albchr
Unfortunately it seems I no longer have tick charts. My previous workaround in MT4 no longer works with FXCM's MT4.
Hi Chris,

You can view tick charts including multi-tick charts on your FXCM MT4 platform using our free Custom Time Frames app: http://www.fxcmapps.com/metatrader-4...0000000MusRAAS
  • #247
  • Oct 2, 2014 12:33am Oct 2, 2014 12:33am
Hey Jason,

Something is still not working right and I'm not sure what it is. Do you know why I'm unable to view the new time frames that are offered like 2 min, 3 min, 4 min, 6 min, 12 min, and others?

It seems even the 15 minute and 1 Hour history data is not coming through again for my indicator, and these time frames are basic to MQL4.

Not sure if it's something on my end or yours. I guess the history isn't being loaded again. Do I have to write code to pull it from the server? I've been trying to work on something like that, but not entirely sure how. I think the history is supposed to get pulled automatically from the server without any code necessary. But maybe it doesn't work like that in live trading, I dunno. What is the problem, and/or how can I write code to pull the history effectively? And why would the 2 min, 3 min, 4 min, etc, etc, time frames be any different from the other ones?
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  • #248
  • Oct 2, 2014 7:53am Oct 2, 2014 7:53am
Quoting Jason Rogers
{quote} PS: I'm glad to hear of your positive experience in your first week of trading with us. Welcome to FXCM!
Thanks Jason.
Just a little complain seems FXCM Australia is facing busy days within this month (in regards to IBFX acquisition), so its customers support team very slow in response. Hope after all settle up will be as well as my 'old brokerage'
Happy Trading
  • #249
  • Oct 2, 2014 8:50am Oct 2, 2014 8:50am
Quoting smash1820
It seems even the 15 minute and 1 Hour history data is not coming through again for my indicator, and these time frames are basic to MQL4. Not sure if it's something on my end or yours. I guess the history isn't being loaded again. Do I have to write code to pull it from the server?
//-----

hey smash.... the standard 9 tf's, minute thru month, are coming thru okay for me here..... we wrote scripts that would pull all history off ibfx's servers, but that script did not work on fxcm the day of account switch.... have not tried since.....

look close at your code..... the data streams to me fine on my end......

//-----
//-----

hey jason..... got your pm...... and yes that is exactly what i'm doing...... those guys you mentioned are an asset to us all.........h

//----
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to trade and code, keep both simple... no call to impress....h
  • #250
  • Oct 2, 2014 10:40am Oct 2, 2014 10:40am
Quoting Jason Rogers
{quote} Hi Chris, You can view tick charts including multi-tick charts on your FXCM MT4 platform using our free Custom Time Frames app: http://www.fxcmapps.com/metatrader-4...0000000MusRAAS
Hi Jason, Sorry I missed this and thank you. I will load them and check them out.
Ghost Rider - WWTBMD?
  • #251
  • Oct 2, 2014 1:42pm Oct 2, 2014 1:42pm
Quoting smash1820
Hey Jason, Something is still not working right and I'm not sure what it is. Do you know why I'm unable to view the new time frames that are offered like 2 min, 3 min, 4 min, 6 min, 12 min, and others? It seems even the 15 minute and 1 Hour history data is not coming through again for my indicator, and these time frames are basic to MQL4. Not sure if it's something on my end or yours. I guess the history isn't being loaded again. Do I have to write code to pull it from the server? I've been trying to work on something like that, but not entirely...
Quoting hayseed
{quote} //----- hey smash.... the standard 9 tf's, minute thru month, are coming thru okay for me here..... we wrote scripts that would pull all history off ibfx's servers, but that script did not work on fxcm the day of account switch.... have not tried since..... look close at your code..... the data streams to me fine on my end......
Hi Smash,

As Hayseed has confirmed, there's no issue on our end that should prevent you from loading this data. Is it possible you're still using the old IBFX symbol names on your indicator? Their old symbol names used to have a lowercase 'm' at the end. For example, they would use "EURUSDm" instead of "EURUSD". If that's what you see, then please update your indicator with the correct symbol names without the 'm'. Otherwise, please send me a private message your contact details and the best time for our tech support team to give you a call, so they can investigate this further for you.

Thanks,
Jason
  • #252
  • Oct 2, 2014 1:43pm Oct 2, 2014 1:43pm
Quoting hayseed
hey jason..... got your pm...... and yes that is exactly what i'm doing...... those guys you mentioned are an asset to us all.........h //---- {image}
That's great, Hayseed

Please let me know if you have any further questions.
  • #253
  • Oct 2, 2014 6:25pm Oct 2, 2014 6:25pm
Quoting BinHarnoFX
{quote} Thanks Jason. Just a little complain seems FXCM Australia is facing busy days within this month (in regards to IBFX acquisition), so its customers support team very slow in response. Hope after all settle up will be as well as my 'old brokerage'
Hi BinHarnoFX,

I apologize for the longer than average wait times you've experienced recently. While our recent onboarding of 13,000 IBFX accounts has caused a temporary spike in call volume, you should find that response times will return to normal soon.
  • #254
  • Edited 9:47pm Oct 2, 2014 9:23pm | Edited 9:47pm
Quoting hayseed
{quote} //----- hey smash.... the standard 9 tf's, minute thru month, are coming thru okay for me here..... we wrote scripts that would pull all history off ibfx's servers, but that script did not work on fxcm the day of account switch.... have not tried since..... look close at your code..... the data streams to me fine on my end...... //----- //----- hey jason..... got your pm...... and yes that is exactly what i'm doing...... those guys you mentioned are an asset to us all.........h //---- {image}
Hey thanks Hayseed for the response.

Quoting Jason Rogers
Hi Smash, As Hayseed has confirmed, there's no issue on our end that should prevent you from loading this data. Is it possible you're still using the old IBFX symbol names on your indicator? Their old symbol names used to have a lowercase 'm' at the end. For example, they would use "EURUSDm" instead of "EURUSD". If that's what you see, then please update your indicator with the correct symbol names without the 'm'. Otherwise, please send me a private message your contact details and the best time for our tech support team to give you a call, so they can investigate this further for you. Thanks, Jason
Also, to answer your (the) question, Jason... No, it was not this issue. I was aware of the "m" suffix that IBFX previously had, and FXCM-USA now does not use a prefix or a suffix so the symbols are very straightforward, ie: USD/JPY is "USDJPY". I found a way to automatically look up the symbols offered by the broker and it's much more effective. However, this was never the problem in the first place. I had to adjust my code in other ways (not just the suffix), which seems was a bit off now with the IBFX/FXCM transition. Dunno even exactly what it was, but at least I got it working now. You know how "particular" coding can be... rofl.

One of the final things now (at least that I am concerned about) is working on these custom time frame parameters, like 3 minute, etc. But I don't think it's FXCM's responsibility for that... although it certainly would be nice for an addition to MT5, not just MQL5.
----------------------------------


Needless to say, I got it working again! I guess it was some issue(s) with the code, but I modified it a bit and it seems to be working again. I just need to work on those custom time frames now like 2m, 3m, 2 hour, 4 week, etc. Maybe even REAL custom time frames, like 7 min, 16 min, 33 min, and whatever you feel like. I call them "real" custom time frames because I believe they have to be calculated manually at this point.

I've realized now that I might have to create my own history .hst files by, at least potentially -- worst case scenario, have to import some exported data and analyze that on a basic time frame like 1 min or 5 min, which I think this is how you have to make these custom time frames work. Correct me if I'm wrong.

I also found out something pretty cool though. I discovered that you can import the historical price data, and even tick data if you care for it (or maybe not tick data, because you can't import ticks in MT4, can you? 1 min time frame is lowest there is.... so I'm not sure about that... but I know you can at the very least log tick data and analyze it that way).

Anyways, I found out how to import data to Excel and I used to program in VBA at the last good job I had at Mercer Investment Consulting, so I love the Visual Basic language and I also like MQL a lot, but together, I think they are quite possibly the most important programming languages on the planet. I'm very excited to see what I can develop now using the Excel/VBA + MT4 combination in the future!!!

This is very exciting to me because I am 100x better programmer in VBA than I am at MQL/C++.

Anyways, it seems my indicator is working OK now... just gotta work on those custom time frames like I said. Thanks for everyone's suggestions.
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  • #255
  • Oct 2, 2014 9:41pm Oct 2, 2014 9:41pm
Hi Jason,

I am an account holder with fxcm, But I couldn't able to trade over a year, due to personal reasons. Quite recently I tried to login to my trading station (I use the TS -II). I couldn't able to login to my account, however I could able to access to fxcm's my account page. But I couldn't able to open my trading station, it just hangs up no messages and nothing. I am using Linux Mint operating system. There was no problem when I was using windows OS. and this is the first time I am trying to access the TSII through Linux OS. can you pleas tell me whom to approach regarding this problem and how to fix it?

regards civilpes2001




Quoting Jason Rogers
{quote} Hi BinHarnoFX, I apologize for the longer than average wait times you've experienced recently. While our recent onboarding of 13,000 IBFX accounts has caused a temporary spike in call volume, you should find that response times will return to normal soon.
  • #256
  • Oct 2, 2014 10:07pm Oct 2, 2014 10:07pm
Quoting Jason Rogers
{quote} Hi Sam, Since your account was recently transferred from IBFX, you are one of our first clients to benefit from our new pricing. For example, existing FXCM US clients are having their accounts upgraded this weekend: http://www.forexfactory.com/showthre...77#post7770977 The Bid and Ask prices you see in your Market Watch window are the prices available to you for trading. However, MT4 servers can only show one price feed at a time. Since the majority of our clients are still on our old pricing, we have not been able...
Money is made by sitting, not trading. Jesse L. Livermore
  • #257
  • Oct 3, 2014 11:28am Oct 3, 2014 11:28am
Quoting smash1820
Anyways, it seems my indicator is working OK now... just gotta work on those custom time frames like I said. Thanks for everyone's suggestions. {image}
Hi Smash,

I can't say I know a whole lot about all the programming references mentioned in your post , but I'm glad you were able to get your indicators working. If you would like to exchange ideas with programmers who are experienced in coding indicators for FXCM platforms including MT4, then you may want to check out FXProgrammers.com and FxCodeBase.com

In regards to custom time frames, I don't know if this would be a solution for you, but you may want to take a look at our free Custom Time Frames app on FXCMapps.com http://www.fxcmapps.com/metatrader-4...0000000MusRAAS
  • #258
  • Oct 3, 2014 4:16pm Oct 3, 2014 4:16pm
Quoting civilpes2001
Hi Jason, I am an account holder with fxcm, But I couldn't able to trade over a year, due to personal reasons. Quite recently I tried to login to my trading station (I use the TS -II). I couldn't able to login to my account, however I could able to access to fxcm's my account page. But I couldn't able to open my trading station, it just hangs up no messages and nothing. I am using Linux Mint operating system. There was no problem when I was using windows OS. and this is the first time I am trying to access the TSII through Linux OS. can you pleas...
Hi Civilpes2001,

Our Trading Station Desktop platform is designed to work on Windows, not Linux. However, you can run Trading Station Web using your web browser: https://tsweb.fxcorporate.com/

If you need the additional features Trading Station Desktop provides, then you may want to check out a free virtualization program from Oracle that's called VirtualBox. It will allow you to run Windows-based software on your Linux computer.

Welcome back to FXCM!
  • #259
  • Oct 4, 2014 5:36am Oct 4, 2014 5:36am
Quoting Jason Rogers
{quote} Hi Civilpes2001, Our Trading Station Desktop platform is designed to work on Windows, not Linux. However, you can run Trading Station Web using your web browser: https://tsweb.fxcorporate.com/ If you need the additional features Trading Station Desktop provides, then you may want to check out a free virtualization program from Oracle that's called VirtualBox. It will allow you to run Windows-based software on your Linux computer. Welcome back to FXCM!

Actually I run every windows software through wine in my Linux OS, but it is the only problem with the FXCMs TS-II. Well anyway I will try with the website. let me see how it works. I also know about the virtual box , but it would be a hassle.

thanks anyway

civilpes2001
  • #260
  • Oct 4, 2014 10:50am Oct 4, 2014 10:50am
Quoting smash1820
One of the final things now (at least that I am concerned about) is working on these custom time frame parameters, like 3 minute, etc. But I don't think it's FXCM's responsibility for that....I just need to work on those custom time frames now like 2m, 3m, 2 hour, 4 week, etc. Maybe even REAL custom time frames, like 7 min, 16 min, 33 min, and whatever you feel like. I call them "real" custom time frames because I believe they have to be calculated manually at this point. I've realized now that I might have to create my own history .hst files by,...
Yes, create your own history files for those non-standard timeframes. Best way to do that would be to use the most applicable standard timeframe data provided by MT4 to create your non-standard history files. For example, for M2, M3, M7, M16, M33....you would want to use the M1 chart data to create the history files. For H2, H3, H5...you would want to use the H1 chart data to create the history files.

From mql help file:

Timeframes, different from the standard timeframes of the client terminal (PERIOD_M1, PERIOD_M5, PERIOD_M15, PERIOD_M30, PERIOD_H1, PERIOD_H4, PERIOD_D1, PERIOD_MN1, PERIOD_W1) can be used when working with offline charts.
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