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  • #2,941
  • Sep 12, 2011 11:57am Sep 12, 2011 11:57am
Well what can I say??
Only 7 disconnections in 4 hours this afternoon andf ALL when the price was moving fast...
I keep on monitoring the situation coz really I'd like to be back trading at GOMARKETS but this stuff MUST change... a client of mine has still an account there but I'm afraid to pull the trigger...
Attached Image (click to enlarge)
Click to Enlarge Name: 7disconnections.png Size: 120 KB
Why the Market Makers call themselves Brokers???
  • #2,942
  • Sep 12, 2011 11:58am Sep 12, 2011 11:58am
Quoting Alpha-Bet
Thanks for the graphic Wacky Canuck, verifies what I have experienced. I can't comment on execution as I haven't placed any trades, waiting to hear other trader experiences.

Cheers
I can only extra quote you!
Why the Market Makers call themselves Brokers???
  • #2,943
  • Sep 12, 2011 7:25pm Sep 12, 2011 7:25pm
anyone elses platform disconnected 0025GMT??
  • #2,944
  • Sep 12, 2011 7:28pm Sep 12, 2011 7:28pm
i am having long, price falling , Connection lost for more than 10 min.

aud account

edit : chat team say they having issue with AUD accounts
Mohan
  • #2,945
  • Sep 12, 2011 7:32pm Sep 12, 2011 7:32pm
Quoting PeterE
anyone elses platform disconnected 0025GMT??
Yeah, the servers are quite down for me.
  • #2,946
  • Sep 12, 2011 7:34pm Sep 12, 2011 7:34pm
hmmm,............power cords lying all over the floor, easy to trip over

Chris?
.
Attached Image
  • #2,947
  • Sep 12, 2011 7:35pm Sep 12, 2011 7:35pm
Quoting mohan76
i am having long, price falling , Connection lost for more than 10 min.

aud account
Me too, aud account
  • #2,948
  • Sep 12, 2011 7:37pm Sep 12, 2011 7:37pm
Just LOL.
  • #2,949
  • Sep 12, 2011 7:37pm Sep 12, 2011 7:37pm
Quoting Erebus
I'm using 12 H charts right now so not really sure when data stops on a Friday but my Candle Clock says there is 1 hour left to go, but I do know I sometimes watch the first data on a Monday and that is 8 AM AEST, or 6 PM New York (EDT) which seems to be an hour late.

I'm sure that the 5 equal daily candles were meant to 5 PM New York Sunday to 5 PM New York Friday; perhaps GO Markets can explain later in the week, got me curious now too

Quoting GoMarkets
Hi,

Our platform opens at 00:00 server time Monday (currently 8 AM Melbourne/6 PM New York) and trading ceases at 23:00 Friday (7 AM Saturday Melbourne/5PM Friday NY).

The reason for the start time is to give the 5 bars only for the week. Many of you will remember two occasions in the past where we asked our clients if they wanted us to change it and the answer was an overwhelming "no", so it has stayed the same.

Thanks,
Chris
Hi Chris

For your information, I personally used and saw the other Australia MT4 platform does display 5 full daily bars (candles) per week comparing to GO but they have one extract H1 candle on Friday closing. It does make a different to traders whether to take trades on next Monday opening hour. Hope this is clear.

Cheers
  • #2,950
  • Sep 12, 2011 7:38pm Sep 12, 2011 7:38pm
Same here.

AUD account; trading from the Philippines.
Amor Fati--F. Nietzsche
  • #2,951
  • Sep 12, 2011 7:38pm Sep 12, 2011 7:38pm
Quoting Add
Me too, aud account
chat team confirm AuD Server down , i am scared to open trade these days
Mohan
  • #2,952
  • Sep 12, 2011 7:39pm Sep 12, 2011 7:39pm
Quoting PeterE
hmmm,............power cords lying all over the floor, easy to trip over

Chris?
.

  • #2,953
  • Sep 12, 2011 7:46pm Sep 12, 2011 7:46pm
Hi Guys, looks like we’re back on...No we’re back off.
However, if you ever need to know what the price is doing, go here:
http://www.forexdirectory.net/aud.html
  • #2,954
  • Sep 12, 2011 8:01pm Sep 12, 2011 8:01pm
Hey guys,

If we are in a trade (w/profit and stop loss entered) and the GM server goes down - will our profit and stop losses be honoured?

Cheers,

Jd
  • #2,955
  • Sep 12, 2011 8:08pm Sep 12, 2011 8:08pm
if any one want to set SL or tp call go market ,they can help you

+61 3 96703055
Mohan
  • #2,956
  • Sep 12, 2011 8:10pm Sep 12, 2011 8:10pm
hmmm

Might be a funds removal this afternoon, this is amazing..
  • #2,957
  • Sep 12, 2011 8:11pm Sep 12, 2011 8:11pm
Quoting triptizine
hmmm

Might be a funds removal this afternoon, this is amazing..
don't you have open trade ?
Mohan
  • #2,958
  • Sep 12, 2011 8:14pm Sep 12, 2011 8:14pm
Quoting mohan76
don't you have open trade ?
I do.. but that wont be my problem.. the platform became unstable, what am I ment to do? Call in?

This is 2011 not 1979..

EDITS: Its back btw.
  • #2,959
  • Sep 12, 2011 8:18pm Sep 12, 2011 8:18pm
Quoting triptizine
I do.. but that wont be my problem.. the platform became unstable, what am I ment to do? Call in?

This is 2011 not 1979..

EDITS: Its back btw.
i call in to safe guard my capital , but i agree with you
Mohan
  • #2,960
  • Sep 12, 2011 8:20pm Sep 12, 2011 8:20pm
its an interesting clause in the product disclosure
perhaps all br*kers have such a clause; often wondered whether a court of law would deem such a clause fair and reasonable, and actually rule the br*ker must take responsibility

there is a popular misconception that just because you sign a contract, you are bound by it, not true if the terms & conditions are deemed unreasonable by a court of law

that said if trading big lot sizes, would you be trading with Go!

just interesting, i'm happy with Go to date


p.28

There are operational risks in Margin FX Contract transactions – the operation of your Margin FX account and the transaction of Margin FX Contracts is reliant on the continuing operation of, among other things, the GO Trader platforms, our computers, the internet and your personal computer. Disruptions, failures or delays in any of these may lead to delays in the execution and settlement of Margin FX Contract transactions. While we will endeavour to provide you with access to trade on the GO Trader platforms trader generally 24 hours a day, from 9.00 am AEST Monday to 9.00 am AEST Saturday there may be disruptions in the availability of the platforms. To the maximum extent permitted by law, no responsibility is taken for any liability incurred in connection with any disruption, failure or delay of the GO Trader platforms or any related infrastructure. We have outsourced the operation of the GO Trader platforms to a third party and we rely on this third party to ensure the systems are updated and maintained.
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