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MB Trading Futures - Introduction

  • #5,441
  • Jun 16, 2010 11:13am Jun 16, 2010 11:13am
Quoting makefx
Yes, I indeed love Thinkorswim...Their trading system NEVER go down once since I with them for past 6-8 years. and they save me alot on commission with tight spread.

I thought MBT has same reputation....
My opinion is this:

MBT NAV as a platform is not nice, ugly, but time-proven and steady
MT4 is a TRY and IMO a total failure and they take little care to offer at least the same service as on their home-grown platform

All in All I like them, because:

1) I get best spread
2) Instant execution
3) Best support ever
4) A feeling of belonging to a family
5) API to make everything you need yourself ( I am software engineer myself )

So currently positive things overweight negative, though I dont believe they will fix my mentioned problems anytime soon
  • #5,442
  • Jun 16, 2010 11:16am Jun 16, 2010 11:16am
Quoting jleblang
You'll have to open another account selecting Desktop in the application, but we won't have to verify any of your info which should result in approval the same day.
I have a pending NAV account request waiting for duplicate approval. If you could help me with that I would be most greatfull.
  • #5,443
  • Jun 16, 2010 11:17am Jun 16, 2010 11:17am
Quoting Ulterior
My opinion is this:

MBT NAV as a platform is not nice, ugly, but time-proven and steady
MT4 is a TRY and IMO a total failure and they take little care to offer at least the same service as on their home-grown platform

All in All I like them, because:

1) I get best spread
2) Instant execution
3) Best support ever
4) A feeling of belonging to a family
5) API to make everything you need yourself ( I am software engineer myself )

So currently positive things overweight negative, though I dont believe they will fix my mentioned problems...

I currently usingh thinkorswim and tradestation. I think they are the BEST so far.

I just like MBT can integrate their own software with mt4 as well. So I don't have to worry about it when I trade my standard lot with them
{Promotion Removed}
  • #5,444
  • Jun 16, 2010 11:17am Jun 16, 2010 11:17am
Quoting Ulterior
I have a pending NAV account request waiting for duplicate approval. If you could help me with that I would be most greatfull.
[email protected] with account number or full name at a minimum please.
  • #5,445
  • Jun 16, 2010 11:20am Jun 16, 2010 11:20am
Quoting jleblang
[email protected] with account number or full name at a minimum please.
Justin,
Is MBT plan to integrate MT4 account with NAV anytime soon?
{Promotion Removed}
  • #5,446
  • Jun 16, 2010 11:34am Jun 16, 2010 11:34am
Quoting makefx
Justin,
Is MBT plan to integrate MT4 account with NAV anytime soon?
Don't have an answer for that right this moment - I'll have to inquire with our Dev team.
  • #5,447
  • Jun 16, 2010 12:28pm Jun 16, 2010 12:28pm
Quoting wwwin
Well, I would suggest that they work on this and allow MT4 account holders also trading access thru their Nav software, that would take care of a problem such as today's. As they said you can log in in Nav and see what is going on, and they state in their site that all prices are the same whether Nav or MT4, so just enabling trading Nav trading would:

1. Take care of a problem such as today's.
2. Give the customer a choice where to trade depending on what the customer needs as conditions change.
This has already been addressed on these forums. They are working on it, but Meta and Nav have completely different order types, and Meta handles trades separately by deals whereas Nav aggregates, so if you usually traded in MT4 and then suddenly placed a trade via Nav, it creates problems. In addition, Nav has much better Trailing Stops that aren't compatible with Meta. It would be ideal, but I'm not sure it is ever going to happen if you just think it through.
  • #5,448
  • Jun 16, 2010 12:34pm Jun 16, 2010 12:34pm
Quoting jleblang
Tommyd,

Please check your positions in the Navigator or call into our office to confirm.

Better safe and than sorry.

Thank you.
I called and I DID in fact have 2 stealth trades open....

They did not show on my mt4 screen at all.

Trade desk took care of it for me so I advise anyone that closed a erroneous trade this morning yourself to follow Jeff's advice & check your account with the trade desk..
  • #5,449
  • Jun 16, 2010 12:37pm Jun 16, 2010 12:37pm
Quoting tommyd
I called and I DID in fact have 2 stealth trades open....

They did not show on my mt4 screen at all.

Trade desk took care of it for me so I advise anyone that closed a erroneous trade this morning yourself to follow Jeff's advice & check your account with the trade desk..
Thanks for the update.
  • #5,450
  • Jun 16, 2010 12:40pm Jun 16, 2010 12:40pm
Will MBT "fix" ~5 hour gaps in today`s MetaTrader 4 history anytime soon?
  • #5,451
  • Jun 16, 2010 1:12pm Jun 16, 2010 1:12pm
Quoting jleblang
Thanks for the update.
Justin Please check your email
Thanks
  • #5,452
  • Jun 16, 2010 1:14pm Jun 16, 2010 1:14pm
Quoting egkid
Justin Please check your email
Thanks
You referring to the stuck order email? If so, its been sent on to the order takers.
  • #5,453
  • Jun 16, 2010 2:29pm Jun 16, 2010 2:29pm
Quoting wannatradefx
This has already been addressed on these forums. They are working on it, but Meta and Nav have completely different order types, and Meta handles trades separately by deals whereas Nav aggregates, so if you usually traded in MT4 and then suddenly placed a trade via Nav, it creates problems. In addition, Nav has much better Trailing Stops that aren't compatible with Meta. It would be ideal, but I'm not sure it is ever going to happen if you just think it through.
Maybe when MT5 comes out? MT5 aggregates orders
  • #5,454
  • Edited 3:08pm Jun 16, 2010 2:29pm | Edited 3:08pm
Quoting jleblang
You referring to the stuck order email? If so, its been sent on to the order takers.
Yes it is
Edit:
I already closed that order and it add profit to my balance but still appear like i didn't close it and now start to go against me and reduce my balance
  • #5,455
  • Jun 16, 2010 2:36pm Jun 16, 2010 2:36pm
Quoting Ulterior
4) A feeling of belonging to a family
Ulterior, I really hope for you that your family treats you better than MBT. Mine does for sure.

Now think of it. Thousands of people experienced several hours of stress, uncertainty, inability to open or close positions, many have lost money or were not able to earn money because of that. Would you at least expect a small, tiny, microscopic token of regret? Apology? I mean, I don't expect MBT CEO or C. Mercer or Justin to commit a harakiri, but you know... saying something like: we know we screwed things up, we acknowledge that, we are truly sorry... No, you won't hear it... business as usual...

Anyway, this is my last post in this thread, as tomorrow I withdraw my money from MBT and start looking for another, decent, MT4 broker in addition to my second broker (GoMarkets, Australia, haven't ever had a single issue with them). MBT's MT4 experiment has failed in the most miserable way.
sans peur et sans reproche
  • #5,456
  • Jun 16, 2010 3:10pm Jun 16, 2010 3:10pm
Quoting jleblang
Mike,

You can access MBT Web 1.0 right now from our home page in the top right corner. http://mbtrading.com/

This is the first version of our web platform and it offers the same functions of the Desktop; but just scaled back. The next version will offer many more tools and advanced windows that you might expect from a trading platform.

Let me know what you think.
Hi Justin,

It appears that you cannot modify orders in MBT Web 1.0. You can only cancel them. For example, I like to move my stop loss in my TTO orders as price moves in my favor. However, I cannnot do this in MBT Web 1.0. I have to cancel the order and then reenter it. Can you please look into this?

Thanks,

Jeff
  • #5,457
  • Jun 16, 2010 3:51pm Jun 16, 2010 3:51pm
Quoting egkid
Yes it is
Edit:
I already closed that order and it add profit to my balance but still appear like i didn't close it and now start to go against me and reduce my balance
Hope things be fixed in the morning it's late here and i must go sleep have work after few Hours
  • #5,458
  • Jun 16, 2010 4:24pm Jun 16, 2010 4:24pm
Quoting ilanr
Ulterior, I really hope for you that your family treats you better than MBT. Mine does for sure.

Now think of it. Thousands of people experienced several hours of stress, uncertainty, inability to open or close positions, many have lost money or were not able to earn money because of that. Would you at least expect a small, tiny, microscopic token of regret? Apology? I mean, I don't expect MBT CEO or C. Mercer or Justin to commit a harakiri, but you know... saying something like: we know we screwed things up, we acknowledge that, we are truly...
These are good points. What would the policy have been had I not been able to exit positions that were open & live. I imagine I could have lost a bunch today. I understand and expect market risk. I better be prepared for the Black Swan of broker risk. Did anyone learn anything about having an account at another broker to at least hedge locked open positions? Word to the wise.

Can we expect any sort of detailed explanation of these events or what might be done to avoid it again. I understand servers going down occasionally. I don't understand a platform opening bogus trades in my account....
  • #5,459
  • Jun 16, 2010 6:42pm Jun 16, 2010 6:42pm
My account is currently showing 2 open trades that I did not place, again, short G/U from .4813 area...

This morning the trading desk closed 2 longs that I did not place... looked like it was all cleared up then..

about 30 minutes ago these 2 new trades show up.. I called and the desk came on and asked if I want to place a trade, I said, no mt4 erroneous trade problem, he put me on hold and after like 20 minutes I hung up, will try back later...

Like others I can understand a lot but trades being placed in my account that I did not initiate is a bit too much.....

Both instances are involving trades that basically mirror the last trade I placed myself.. I closed 2 G/U long 1 lot trades last night and this mornings false positions were 2 long G/U 1 lot trades and this afternoons was 2 short G/U 1 lot trades..

From my recollection this has happened in the past as well... This problem needs to be rectified as it is an unacceptable malfunction..imo.
It is a problem that would force me to move my account elsewhere.

On a lighter note they do have pretty good on hold music....light jazz, upright bass was nice... kinda makes me want to call back...
  • #5,460
  • Jun 16, 2010 7:40pm Jun 16, 2010 7:40pm
i open a live account from web size:https://www.mbtrading.com/ola/getStarted.aspx.As for a Chinese,my account is applied unfair items as follows:
1. A minimum account banlance of $100 is required to open new position.
2. $5 per 100,000 USD trade.
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