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MB Trading Futures - Introduction

  • #2,941
  • Jan 12, 2009 3:46pm Jan 12, 2009 3:46pm
goldsurfer,

Are you sure you are on the MB Trading server? My demo shows the commissions and it needed the RSA key. My demo does not yet perform as trouble free as my IBFX platforms. I don't mind because this is to be expected during development.

Do you see the column for commissions under the trade and history tabs in the terminal window? If not, right-mouse-click in the window for each tab and put a check mark by commissions.


Justin,
Does everyone get the same type of demo MT4 account or are you using more than one setup for testing purposes?
  • #2,942
  • Jan 12, 2009 7:22pm Jan 12, 2009 7:22pm
Quoting nvwine
goldsurfer,

Are you sure you are on the MB Trading server? My demo shows the commissions and it needed the RSA key. My demo does not yet perform as trouble free as my IBFX platforms. I don't mind because this is to be expected during development.

Do you see the column for commissions under the trade and history tabs in the terminal window? If not, right-mouse-click in the window for each tab and put a check mark by commissions.


Justin,
Does everyone get the same type of demo MT4 account or are you using more than one setup for testing purposes?...
All the same. We’re doing some big updates to demo in the next day or so (which will probably mess up your orders, but will allow people to login from behind a firewall at work) and then the Live testing will begin.
  • #2,943
  • Jan 12, 2009 7:36pm Jan 12, 2009 7:36pm
i am running the MT4 demo on linux and opensolaris platform under wine, not any problems so far.
but i get that annoying firefox problem on the website.
  • #2,944
  • Jan 13, 2009 12:58am Jan 13, 2009 12:58am
justin I saw there's a 3 million on level 2 and I wonder how come I got a 12 pips slippage? no news no nothing...it's a TTO order and my Nav is set to max Price vs speed

thoughts?
  • #2,945
  • Jan 13, 2009 9:31am Jan 13, 2009 9:31am
Quoting tropical_g
just thought i would let you all know...

live account mb trading just traded through my eurgbp stop (not fast market) it played through and back both bid and ask at my stop level without following through with the action. i was forced to close the order and place a cash order.. Justin this is just another example of how wonderful your service has become over the last year.. great show chaps. keep it up... ill be taking my business elsewhere if i do not get a proper explenation and refund of lost points... you guys really do a top notch job of...
Have you had a chance to email your details yet?
  • #2,946
  • Jan 13, 2009 9:32am Jan 13, 2009 9:32am
Quoting hanz
justin I saw there's a 3 million on level 2 and I wonder how come I got a 12 pips slippage? no news no nothing...it's a TTO order and my Nav is set to max Price vs speed

thoughts?
Hanz ~

Please email me with your account information and trade details and I will look into this for you this morning.

Thank you.
  • #2,947
  • Jan 13, 2009 1:26pm Jan 13, 2009 1:26pm
Justin,

Did something change today? I've seeing major slippage today. I've traded 11 round trip trades today and been slipped 3-4 pips on most of them. I haven't noticed that before.

Brent
  • #2,948
  • Jan 13, 2009 1:28pm Jan 13, 2009 1:28pm
Quoting forex2stay
Justin,

Did something change today? I've seeing major slippage today. I've traded 11 round trip trades today and been slipped 3-4 pips on most of them. I haven't noticed that before.

Brent
Hey Brent,

This is live I assume? Did you contact support ([email protected])? I've seen a couple post about slippage or trade errors and I've requested more information, but nobody has sent me anything or followed up.
  • #2,949
  • Jan 13, 2009 1:39pm Jan 13, 2009 1:39pm
Hey Justin,

Yep it's a live account...

I'll contact them...I record my screen during trading, so I'll go back through my orders. The other thing is I use Ninja Trader with MBT price feed, and they are not matching up to my Navigator prices, which is also not usually the case. Usually it's spot on...


Quoting jleblang
Hey Brent,

This is live I assume? Did you contact support ([email protected])? I've seen a couple post about slippage or trade errors and I've requested more information, but nobody has sent me anything or followed up.
  • #2,950
  • Jan 13, 2009 1:59pm Jan 13, 2009 1:59pm
Quoting jleblang
ilanr ~

Let me know when you submit your query and if you do not receive a response again.

Thank you,
After 36 hours, no response yet. The site screens continue to jump to their bottoms or middles. ServerErrorException notifications continue to pop up. Still no way to submit a demo request, although the request form is there. So, I think I'll wait patiently until all the issues are sorted out and the beta becomes - gamma? delta? whatever. After all, I'm quite satisfied with my current broker...
sans peur et sans reproche
  • #2,951
  • Jan 13, 2009 2:07pm Jan 13, 2009 2:07pm
Quoting ilanr
After 36 hours, no response yet. The site screens continue to jump to their bottoms or middles. ServerErrorException notifications continue to pop up. Still no way to submit a demo request, although the request form is there. So, I think I'll wait patiently until all the issues are sorted out and the beta becomes - gamma? delta? whatever. After all, I'm quite satisfied with my current broker...
Please tell me who you submitted the email to, was it one of these in the list below?
Attached Image
  • #2,952
  • Jan 13, 2009 2:30pm Jan 13, 2009 2:30pm
Quoting ilanr
After 36 hours, no response yet. The site screens continue to jump to their bottoms or middles. ServerErrorException notifications continue to pop up. Still no way to submit a demo request, although the request form is there. So, I think I'll wait patiently until all the issues are sorted out and the beta becomes - gamma? delta? whatever. After all, I'm quite satisfied with my current broker...
I see this part of your quote:

“Still no way to submit a demo request, although the request form is there.” Please see at the bottom and top of that page that it says that you must currently contact MBT University to get a username/password for demo. You can do that by going to the contact page of the website and using the drop-down list of topic and selecting FX Metatrader, or by hitting the MBT University talk bubble coming out of the girl’s mouth, which will get you a live chat with them.
  • #2,953
  • Jan 13, 2009 2:32pm Jan 13, 2009 2:32pm
Quoting forex2stay
Hey Justin,

Yep it's a live account...

I'll contact them...I record my screen during trading, so I'll go back through my orders. The other thing is I use Ninja Trader with MBT price feed, and they are not matching up to my Navigator prices, which is also not usually the case. Usually it's spot on...
I've been running my Live Navigator quotes against my Live Ninja quotes from MB and I can't seem to see any discrepancies? Are you still seeing the same?
  • #2,954
  • Jan 13, 2009 3:19pm Jan 13, 2009 3:19pm
Looks better now....I will watch again tomorrow.

Do you trade with Ninga Trader? I choose the option to open Navigator within Ninja when I connect, because I can't connect twice to MBT. However it doesn't display my "PnL/pips" correctly with all pairs and the profit for "Open PnL $" Is always wrong with EUR/JPY. This has always been like that though. Just wondering if you experience the same or is it a setting I need to change. I followed the setup from the Ninja site.

Even with the slippage i was positive today so all is well . Market seemed a lot faster today so maybe that had something to do with it. Price was really jumping.

Thanks for your help!
Brent


Quoting jleblang
I've been running my Live Navigator quotes against my Live Ninja quotes from MB and I can't seem to see any discrepancies? Are you still seeing the same?
  • #2,955
  • Jan 13, 2009 4:27pm Jan 13, 2009 4:27pm
Quoting forex2stay
Looks better now....I will watch again tomorrow.

Do you trade with Ninga Trader?...
I don't actually trade with Ninja, but I keep it downloaded for this exact reason. If you need a good contact at Ninja, let me know.
  • #2,956
  • Jan 13, 2009 7:31pm Jan 13, 2009 7:31pm
I know this is beta testing, but are the MT4 charts down? I haven't been able to get a connection since yesterday.
  • #2,957
  • Jan 13, 2009 7:52pm Jan 13, 2009 7:52pm
For those following MT4:

We are currently in the process of updating the Demo environment to match the settings of our Development environment exactly. At this time, the Demo environment has been turned off to the outside world while we test and verify that everything is proper. We cannot have other trades running through while we are running these tests. After this is completed, the Demo environment will be back up and running, and also will then be open via port 443 to people behind corporate firewalls. Once this is complete, we will do the same with our Live environment, and then begin Beta testing with a handful of customers who have already been selected. I will keep you all updated.
  • #2,958
  • Jan 14, 2009 2:26am Jan 14, 2009 2:26am
Quoting jleblang
For those following MT4:

We are currently in the process of updating the Demo environment to match the settings of our Development environment exactly. At this time, the Demo environment has been turned off to the outside world while we test and verify that everything is proper. We cannot have other trades running through while we are running these tests. After this is completed, the Demo environment will be back up and running, and also will then be open via port 443 to people behind corporate firewalls. Once this is complete, we will do the...
Thanks for the quick reply.
  • #2,959
  • Jan 14, 2009 9:12am Jan 14, 2009 9:12am
Justin isn't this http://www.3dforex.com MBTrading Forex ?

that said,MBTrading and MBTrading forex (http://www.3dforex.com) is actually 2 separate companies,that explains why we can't have a global account for forex,futures,stocks and options ?

just curious~
  • #2,960
  • Jan 14, 2009 10:10am Jan 14, 2009 10:10am
Anyone else had any delay in closing orders today? I closed out a short AUDUSD position in 3 parts, they were not particularly odd lots, or in times of extreme volatility but twice they took around 30 seconds to fill. First time I have experienced anything like that with MBT. Fortunately it did not make a great deal of difference to the result of the trade but it certainly could have done.
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