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  • Post #6,781
  • Quote
  • May 12, 2022 1:36am May 12, 2022 1:36am
  •  jaguarxj1
  • | Joined Nov 2009 | Status: ES&D-MF | 77 Posts
Connection? what connection?? I can't login to my acc, contacted support, they said there is some issues on their side....again....
 
1
  • Post #6,782
  • Quote
  • May 12, 2022 1:38am May 12, 2022 1:38am
  •  xy100
  • | Joined Jan 2009 | Status: Member | 76 Posts
Quoting jaguarxj1
Disliked
Connection? what connection?? I can't login to my acc, contacted support, they said there is some issues on their side....again....
Ignored
Yes i can confirm that.
API is working though. Anyone care to buy my API charting/orders frontend ?
 
 
  • Post #6,783
  • Quote
  • May 12, 2022 1:46am May 12, 2022 1:46am
  •  ICouldBWrong
  • | Joined Apr 2020 | Status: Member | 183 Posts
Add me to the list of people unable to log on. This is getting old.
 
1
  • Post #6,784
  • Quote
  • May 12, 2022 2:05am May 12, 2022 2:05am
  •  imwim
  • | Joined Mar 2017 | Status: Member | 1,426 Posts
While this page is shown, nothing else than wait...

We are currently experiencing technical difficulties with our services and are working to restore them as soon as possible. You may experience longer than normal wait times. While you wait, we encourage you to explore our help portal where you may find the answer to your question in our extensive FAQs. You are also welcome to try again later or contact us via email at [email protected]. We apologize for this inconvenience.

https://oanda.secure.force.com/apex/...ateventmessage
I am who I am
 
 
  • Post #6,785
  • Quote
  • May 12, 2022 2:19am May 12, 2022 2:19am
  •  jaguarxj1
  • | Joined Nov 2009 | Status: ES&D-MF | 77 Posts
He he, you can trust I guess...but you can't log in
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  • Post #6,786
  • Quote
  • May 12, 2022 2:26am May 12, 2022 2:26am
  •  imwim
  • | Joined Mar 2017 | Status: Member | 1,426 Posts
Quoting jaguarxj1
Disliked
He he, you can trust I guess...but you can't log in {image}
Ignored
Almost every time the market drops, a disconnection appears...waiting for the market to restore itself...
I am who I am
 
2
  • Post #6,787
  • Quote
  • May 12, 2022 2:31am May 12, 2022 2:31am
  •  jaguarxj1
  • | Joined Nov 2009 | Status: ES&D-MF | 77 Posts
Quoting imwim
Disliked
{quote} Almost every time the market drops, a disconnection appears...waiting for the market to restore itself...
Ignored
Yeah, Oanda slowly turns in to a "kitchen", probably it is a time to look for another broker. I was thinking about it for a while now. Not because of this particular instance tho. Weird that I could not find forex.com discussion thread here, or am I blind?
 
 
  • Post #6,788
  • Quote
  • May 12, 2022 2:36am May 12, 2022 2:36am
  •  imwim
  • | Joined Mar 2017 | Status: Member | 1,426 Posts
Quoting jaguarxj1
Disliked
{quote} Yeah, Oanda slowly turns in to a "kitchen", probably it is a time to look for another broker. I was thinking about it for a while now. Not because of this particular instance tho. Weird that I could not find forex.com discussion thread here, or am I blind?
Ignored
MT4 platform is working...only fxTrade desktop and web platform doesn't work...there is a well known liquidity provider issue for fxTrade desktop and web platform...
I am who I am
 
 
  • Post #6,789
  • Quote
  • May 12, 2022 2:42am May 12, 2022 2:42am
  •  xy100
  • | Joined Jan 2009 | Status: Member | 76 Posts
Quoting imwim
Disliked
{quote} ...there is a well known liquidity provider issue for fxTrade desktop and web platform...
Ignored
What do you mean by that?
 
 
  • Post #6,790
  • Quote
  • May 12, 2022 2:46am May 12, 2022 2:46am
  •  imwim
  • | Joined Mar 2017 | Status: Member | 1,426 Posts
Quoting xy100
Disliked
{quote} What do you mean by that?
Ignored
Different (delayed) quotes between MT4 and fxTrade and web platform...
I am who I am
 
 
  • Post #6,791
  • Quote
  • May 12, 2022 2:51am May 12, 2022 2:51am
  •  OANDA
  • Joined Dec 2009 | Status: OANDA Representative | 1,322 Posts
Hi traders,

We are currently experiencing technical difficulties with our services and are working to restore them as soon as possible. We apologize for this inconvenience.
If you have an MT4/5 account you can still log in through their app to manage your trades. I'll keep you updated here.

Thanks
Ton O.
 
 
  • Post #6,792
  • Quote
  • May 12, 2022 3:03am May 12, 2022 3:03am
  •  Alyona
  • | Joined Feb 2022 | Status: Member | 24 Posts
"Very soon".
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  • Post #6,793
  • Quote
  • May 12, 2022 3:06am May 12, 2022 3:06am
  •  thegrimreape
  • Joined Feb 2019 | Status: Statistics is my repertoire | 215 Posts
Quoting imwim
Disliked
{quote} MT4 platform is working...only fxTrade desktop and web platform doesn't work...there is a well known liquidity provider issue for fxTrade desktop and web platform...
Ignored
Nothing to do with their liquidity services. If it's something to do with liquidity updates, why wouldn't traders be allow to access the Oanda Authenticated Web Page? Something fishy, and I bet they'll lose more clients sooner than later.
 
 
  • Post #6,794
  • Quote
  • May 12, 2022 3:17am May 12, 2022 3:17am
  •  thegrimreape
  • Joined Feb 2019 | Status: Statistics is my repertoire | 215 Posts
Quoting OANDA
Disliked
Hi traders, We are currently experiencing technical difficulties with our services and are working to restore them as soon as possible. We apologize for this inconvenience. If you have an MT4/5 account you can still log in through their app to manage your trades. I'll keep you updated here. Thanks Ton O.
Ignored
It's Oanda fault to begin with. Instead of relaying updates of workaround, what is the workaround to those that lost money? Will Oanda pay them credits or reimburse the loss?
 
2
  • Post #6,795
  • Quote
  • May 12, 2022 3:17am May 12, 2022 3:17am
  •  imwim
  • | Joined Mar 2017 | Status: Member | 1,426 Posts
Quoting thegrimreape
Disliked
{quote} Nothing to do with their liquidity services. If it's something to do with liquidity updates, why wouldn't traders be allow to access the Oanda Authenticated Web Page? Something fishy, and I bet they'll lose more clients sooner than later.
Ignored
There is a kind of flash crush on EURUSD...so the platform is disconnected...
I am who I am
 
 
  • Post #6,796
  • Quote
  • May 12, 2022 3:19am May 12, 2022 3:19am
  •  imwim
  • | Joined Mar 2017 | Status: Member | 1,426 Posts
Quoting Alyona
Disliked
"Very soon". {image}
Ignored
You have to wait 3 hours...
I am who I am
 
 
  • Post #6,797
  • Quote
  • May 12, 2022 3:19am May 12, 2022 3:19am
  •  thegrimreape
  • Joined Feb 2019 | Status: Statistics is my repertoire | 215 Posts
I looked at all the charts I could find and I saw major movements in all currencies. How can such trip of technical issues be summon at times like these? Not once, but many times? Traders, hit them with what you have. THIS IS EVIDENCE OF THEIR FAULT.
 
 
  • Post #6,798
  • Quote
  • May 12, 2022 3:32am May 12, 2022 3:32am
  •  cuchuflito
  • Joined Nov 2008 | Status: Member | 1,936 Posts | Online Now
Quoting thegrimreape
Disliked
{quote} Nothing to do with their liquidity services. If it's something to do with liquidity updates, why wouldn't traders be allow to access the Oanda Authenticated Web Page? Something fishy, and I bet they'll lose more clients sooner than later.
Ignored
So traders cannot adjust stops, take profits, etc...chances are most unfulfilled transactions will be negative for the majority.

One time I had an open trade with Oanda, reopened the desktop application, and trade was gone like it never happened. I contacted them in the chat, the representative admitted the trade was there before. A day later the trade magical reappeared, and stopped out with a loss , I would have closed it manually either with a BE or a small profit. Couldnīt bother to sue them.
Oh, I forgot, they did apologize.
 
 
  • Post #6,799
  • Quote
  • May 12, 2022 3:36am May 12, 2022 3:36am
  •  Alyona
  • | Joined Feb 2022 | Status: Member | 24 Posts
Quoting cuchuflito
Disliked
{quote} So traders cannot adjust stops, take profits, etc...chances are most unfulfilled transactions will be negative for the majority. One time I had an open trade with Oanda, reopened the desktop application, and trade was gone like it never happened. I contacted them in the chat, the representative admitted the trade was there before. A day later the trade magical reappeared, and stopped out with a loss , I would have closed it manually either with a BE or a small profit. Couldnīt bother to sue them. Oh, I forgot, they...
Ignored
Like Oanda's Tom O. writes above: "We apologize for this inconvenience."
 
1
  • Post #6,800
  • Quote
  • May 12, 2022 3:40am May 12, 2022 3:40am
  •  thegrimreape
  • Joined Feb 2019 | Status: Statistics is my repertoire | 215 Posts
Quoting cuchuflito
Disliked
{quote} So traders cannot adjust stops, take profits, etc...chances are most unfulfilled transactions will be negative for the majority. One time I had an open trade with Oanda, reopened the desktop application, and trade was gone like it never happened. I contacted them in the chat, the representative admitted the trade was there before. A day later the trade magical reappeared, and stopped out with a loss , I would have closed it manually either with a BE or a small profit. Couldnīt bother to sue them. Oh, I forgot, they...
Ignored
They've to clean up their mess. Otherwise, it could anger more clients. Imagine having virtually impossible access to adjust SL, or to close a position. Oanda's fault to begin with. This could turn into a successful lawsuit filings for the traders if all they did was an apology instead of reimbursements.
 
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