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  • #8,921
  • Apr 18, 2016 11:54am Apr 18, 2016 11:54am
Quoting nnedialko
Good morning Jason, I have just opened a standard fxcm account and I am amused. Right now spreads are insane - 130 pips on Dax30 ana US30. No possible to trade on MT4. On trading Station looks OK, but on MT4 is a disaster. Will this problem be resolved as far as possible, otherwise i have to leave one day after opened an account. Regards, Ned
Hi Ned,

Is it possible you are misinterpreting where the decimal point is on those spreads? Perhaps what you saw was 1.30 points.

Right now, I'm looking at the GER30 (DAX) price on both MT4 and Trading Station and the spreads are identical at 0.90 points.

Attached Image (click to enlarge)
Click to Enlarge Name: MT4 TS dax 2016 April 18.png Size: 35 KB

Note that MT4 counts the last digit in the index price as a full point instead of 0.01 points.

Welcome to the forum, and welcome to FXCM!
  • #8,922
  • Apr 18, 2016 12:39pm Apr 18, 2016 12:39pm
Quoting CatMan
{quote} Adding the SL after the order is confirmed by your server is always rejected. Adding the SL to the initial order open request is also rejected (entire order) by your server. 2016.04.18 16:05:01.544 tbEA_Guy_sig15_1 GER30,M5: Alert: GER30 5 Error: 130 / invalid stops 2016.04.18 16:05:01.544 tbEA_Guy_sig15_1 GER30,M5: Alert: GER30 5 OrderSend: 0 V:2 10073.95 33 22 Comment: Code Can you please ask your technical people in what format our EA should send the request ?
Hi CatMan,

How close are you setting your stop order (SL) to the current market price? I'm wondering if you might be getting an error for trying to set a stop closer than the spread on GER30.
  • #8,923
  • Apr 18, 2016 12:39pm Apr 18, 2016 12:39pm
Quoting knockroe
I use EA on Fxcm which places orders with price to open plus SL and Tp in one step with no problems in general. Also trail stop adjustments in 1point (0.1pip) work pretty good in my experience
Thanks for sharing your experience, Knockroe
  • #8,924
  • Apr 19, 2016 2:43am Apr 19, 2016 2:43am
Hi Jason,
Thanks for the respond, but I think today the problems are even worst.
I don't have any ask line at all, even that i have checked the box for ask line, the price which i see in Market Watch is totally different.
May be its a technical problem on my account.

Regards,
Ned
Attached Image(s) (click to enlarge)
Click to Enlarge Name: FXCM MetaTrader 4 GER30 2.png Size: 185 KB
Click to Enlarge Name: FXCM MetaTrader 4 usdjpy.png Size: 148 KB
  • #8,925
  • Apr 19, 2016 4:09am Apr 19, 2016 4:09am
The problem is solved.
Just too many symbols in market watch was the problem.
Once I hide them all, now its Ok.

Regards,
Ned
  • #8,926
  • Apr 19, 2016 9:10am Apr 19, 2016 9:10am
Quoting nnedialko
Hi Jason, Thanks for the respond, but I think today the problems are even worst. I don't have any ask line at all, even that i have checked the box for ask line, the price which i see in Market Watch is totally different. May be its a technical problem on my account. Regards, Ned {image} {image}
Quoting nnedialko
The problem is solved. Just too many symbols in market watch was the problem. Once I hide them all, now its Ok. Regards, Ned
Thank you for sharing this update, Ned. I'm glad you found this solution.

To clarify for everyone else, Ned had more than 40 symbols showing in his Market Watch window on MT4. To optimize performance on the platform, only 40 symbols can receive live price updates at a time. When Ned reduced the symbols showing in his Market Watch window to the 40 symbols for which he wanted to receive live price updates, that resolved the issue he described in his earlier post: http://www.forexfactory.com/showthre...25#post8878425
  • #8,927
  • Apr 19, 2016 11:45am Apr 19, 2016 11:45am
Hi Jason!
Is it possible to have a USD demo account with same spread as a USD standardacc? The demo i use now have 4-5 pips spread on GJ, guess its the same as a mini.
If not, is EUR based demo same spread as standard acc?
Regards
  • #8,928
  • Apr 19, 2016 12:25pm Apr 19, 2016 12:25pm
Quoting Elovv
Hi Jason! Is it possible to have a USD demo account with same spread as a USD standardacc? The demo i use now have 4-5 pips spread on GJ, guess its the same as a mini. If not, is EUR based demo same spread as standard acc? Regards
I seethat EURO demo has worse spread than live standard?
where can I have a demo with same spread as standard live account?
  • #8,929
  • Apr 19, 2016 1:52pm Apr 19, 2016 1:52pm
Quoting Elovv
Hi Jason! Is it possible to have a USD demo account with same spread as a USD standardacc? The demo i use now have 4-5 pips spread on GJ, guess its the same as a mini. If not, is EUR based demo same spread as standard acc? Regards
Hi Elovv,

If you are using Trading Station, then the spreads you see on your charts will depend on your account type: Mini or Standard.

If you are using MT4, then the spreads you see on your charts will depend on the MT4 server to which you are connected.

Currently, the charts on all our USD-denominated MT4 demo servers reflect the all-inclusive Mini account spreads.

Quoting Elovv
{quote} I seethat EURO demo has worse spread than live standard? where can I have a demo with same spread as standard live account?
The charts on EUR-denominated MT4 demo server "FXCM-EURDemo01" reflect the raw FX spreads for Standard accounts.

Please confirm you are logged into the correct MT4 server.
Attached Image (click to enlarge)
Click to Enlarge Name: G4bNixR.png Size: 30 KB
  • #8,930
  • Apr 19, 2016 2:03pm Apr 19, 2016 2:03pm
Thanks Jason, now its same spread on demo/live
  • #8,931
  • Apr 20, 2016 5:57am Apr 20, 2016 5:57am
Attached Image (click to enlarge)
Click to Enlarge Name: FXCM - Jan 16.PNG Size: 2 KB
http://www.forexbrokerz.com/news/fxcm-client-deposits-reach-176-million-in-januray-2016

Extracts :

The US Commodity Futures Trading Commission (CFTC) published a report on Thursday, according to which registered brokerages’ combined client obligations data decreased significantly both MoM and YoY, by 8.2% and 12.2% respectively.

In this context US forex broker FXCM did well, as according to the report its total retail forex client deposits are again the highest among all six US retail FX brokers, amounting to more than $176.5 million in January 2016.

Furthermore, CFTCs report reveals that FXCMs adjusted net capital amounted to $61.1 million at the end of January, exceeding the required capital of $20 million by nearly $31.3 million.

Attached Image
http://www.financemagnates.com/forex...ia-by-q1-2016/

Dear Jason, Q1 2016 has expired. Regards - FXCM Inc Expected to Repay SNB Loan to Leucadia by Q1 2016: can you kindly comment.
TSLA: 30-Dec-22 123.18 // 16-Jun-23 260.54 **111.51%**
  • #8,932
  • Apr 20, 2016 6:41am Apr 20, 2016 6:41am
Jason

When calculation win (profit) on Mt4, does it take notice of swap and commission?
Some brookers have it in the same line.
  • #8,933
  • Apr 20, 2016 6:54am Apr 20, 2016 6:54am
Hey, I'm a complete newbie to this whole world of forex trading, but I'm really serious about getting into it and making some profit with it. I wanted to know, is FXCM a good broker? Like, is there any history or very real threat of scamming? I've seen a lot of comments around the web about how Roboforex clients have serious problems with withdrawing the profit they make, some flat-out can't access the funds despite going through the whole verification process. I used the demo account for MT4 with Roboforex and I liked it, but I'm a bit concerned about all these bad things I'm seeing about them. Does FXCM have these kind of problems?
  • #8,934
  • Apr 20, 2016 11:08am Apr 20, 2016 11:08am
Quoting Phylo
Dear Jason, Q1 2016 has expired. Regards - FXCM Inc Expected to Repay SNB Loan to Leucadia by Q1 2016: can you kindly comment.
Hi Phylo,

While I'm not authorized to comment personally, I can refer you to comments from the joint press release by Leucadia and FXCM last month:

"The Credit Agreement would be extended by one year to January 2018 to allow FXCM more time to optimize remaining asset sales. While FXCM is actively marketing the non-core assets it has identified to be sold, Leucadia and FXCM concluded that greater value could be realized for all stakeholders through additional time to complete the asset sales."



Our CEO Drew Niv had these additional comments:

"Leucadia as a long-term partner in FXCM will be of great benefit to all FXCM stakeholders, clients, and employees, as well as confirm the health and stability of FXCM to our customers. The extension of the Credit Agreement should also help FXCM realize appropriate values for assets we expect to sell, while also allowing us to continue to grow our core business."



If you have additional questions, you are welcome to contact our Investor Relations department at [email protected].
  • #8,935
  • Apr 20, 2016 11:45am Apr 20, 2016 11:45am
Quoting Elovv
Jason When calculation win (profit) on Mt4, does it take notice of swap and commission? Some brookers have it in the same line.
FXCM's MT4 platform does account for swap (rollover interest) and commission*. However, these do not appear in the same line on our MT4 platform. Instead, they appear in a separate line in the Account History as shown below.

Attached Image (click to enlarge)
Click to Enlarge Name: pT1xmYr.png Size: 40 KB


This has to do with how the MT4 platform links to our back office to provide you with Single Sign On access to MT4 and Trading Station for trading, and MyFXCM.com for account administration. You can view complete Reports and Statement Summaries for your MT4 account on Trading Station and MyFXCM.


* Standard and Active Trader accounts pay commissions on top of raw FX spreads, while Mini accounts pay no commissions and have all-inclusive spreads.
  • #8,936
  • Apr 20, 2016 6:06pm Apr 20, 2016 6:06pm
Quoting rin-mwango
Hey, I'm a complete newbie to this whole world of forex trading, but I'm really serious about getting into it and making some profit with it. I wanted to know, is FXCM a good broker? Like, is there any history or very real threat of scamming? I've seen a lot of comments around the web about how Roboforex clients have serious problems with withdrawing the profit they make, some flat-out can't access the funds despite going through the whole verification process. I used the demo account for MT4 with Roboforex and I liked it, but I'm a bit concerned...
Welcome to the forum, Rin-mwango

FXCM believes in making our financials transparent so that clients and potential traders know about the performance and health of FXCM as a company. FXCM strongly believes all traders should be asking his or her broker some pivotal questions regarding the company's financial stability. FXCM's financials are audited by Ernst & Young, which is one of the top four ranked accounting firms in the world.

FXCM today remains in a strong competitive position As of November 5, 2015:

  1. Adjusted Q3/15 revenues of $59.6 million
  2. Adjusted EBITDA from continuing and discontinued operations of $5.2 million
  3. $254.3 million in operating cash
  4. $713.2 million in customer equity
  5. 178,273 active retail FX accounts
  6. Regulatory capital surplus of $85.1 million

FXCMs regulatory capital position is as strong as it has been in recent years:

  1. Minimum regulatory capital requirements for continuing operations (US, UK & Australia) and discontinued operations is $63 million
  2. FXCM however, has regulatory capital of $148 million, a surplus of $85.1 million

For a full in-depth look at FXCMs financials, recent press releases, monthly customer trading metrics and SEC filings, please visit our Investor Relations page.

If you are considering another broker, I encourage you to ask them the same questions about their financials, so you can make an informed decision.

  • #8,937
  • Apr 21, 2016 12:04am Apr 21, 2016 12:04am
Hi Jason Rogers

Thank you for much for all the information! I'll definitely look into it and consider my options.
  • #8,938
  • Apr 21, 2016 5:45am Apr 21, 2016 5:45am
Hi all!

I see many think FXCM manipulates MT4. I havent seen it (yet).
I always stop trading with a brooker and withdraw my money if I think so
Often when I start a new strategi I use several brookers and compare them.
If something strange on one of them, I leave.
For now i test a EA strategi via tradecopier from a demo to 5 brookers. Use a tradecopier for give exact same orders to them all.
After a month or so I can leave the worst and transfer founds to the best.
  • #8,939
  • Apr 21, 2016 4:21pm Apr 21, 2016 4:21pm
Quoting rin-mwango
Hi Jason Rogers Thank you for much for all the information! I'll definitely look into it and consider my options.
It's my pleasure, Rim-mwango!

If you have other questions about FXCM, please let me know.
  • #8,940
  • Apr 21, 2016 5:59pm Apr 21, 2016 5:59pm
Quoting 9jatrader
How can FXCM offer 400:1 as they advertised in ... .com page whereas US regulation doesn't allow. Has US regulation changed from maximum of 50:1?
Hi 9jatrader,

US regulations limit forex leverage to 50:1. Therefore, higher amounts of leverage are only available to FXCM clients living outside the US.

Specifically, Mini accounts ($50 account opening minimum) with equity less than 10k can have up to 400:1 forex leverage; between 10k and 20k up to 200:1.*

Standard accounts (2k minimum) all use No Dealing Desk (NDD) forex execution and can have up to 100:1 leverage outside the US.

Note that leverage magnifies gains and losses. For more information on how to use effective leverage, here's a DailyFX article: http://bit.ly/24EojEQ


* Mini accounts with equity greater than 20k are automatically converted to Standard accounts with NDD execution and a maximum of 100:1 leverage.
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