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  • #6,781
  • May 18, 2015 9:18am May 18, 2015 9:18am
I've tried to call KPMG office.
I was on hold for 20 minutes, international call.
So I hanged up without talking to anyone.
They are in rush.
  • #6,782
  • May 18, 2015 9:26am May 18, 2015 9:26am
Quoting papamax
All of you guys who received funds have also received an email confirming it? or is there someone who has received the money but has not received an email?
The latest email I received is the one that has been posted here a short wile back about (5 pages back), the one last Thursday saying that money has been sent and within 7 working days should be in our bank accounts.
Nothing after that, to be frank, I do not really expect anything from them anymore.
  • #6,783
  • May 18, 2015 9:27am May 18, 2015 9:27am
Quoting Cobra
No email received and no money as yet. I went with FSCA. Only received the email after agreeing to my balance on the portal , but no further correspondence received. G
Me too (I agreed on March 5!)
  • #6,784
  • May 18, 2015 9:52am May 18, 2015 9:52am
Quoting autotrade-fx
{quote} Me too (I agreed on March 5!)
I agreed to my balance on the 21st of April and received a conformational email from KPMG on that date.

I hope to be refunded in the first bunch of payments.

G
Never Ever Give Up!
  • #6,785
  • May 18, 2015 10:15am May 18, 2015 10:15am
just called fscs now. For confirm if my bank details were correct. everything seem right. The operator told me "hey body is still early!!! come on we made payment on friday!" ahahahah lol yeah just need to wait.
myfxbook: neoxis
  • #6,786
  • May 18, 2015 10:20am May 18, 2015 10:20am
I got the money to my account(Italy), no email, thanks FSCS
  • #6,787
  • May 18, 2015 10:44am May 18, 2015 10:44am
Got my money today, I have a Barclays UK account GBP denominated.

Good luck to you all!
  • #6,788
  • May 18, 2015 11:00am May 18, 2015 11:00am
Payment reached my bank account today.
It was paid via a CHAPS international payment.
CHAPS payments usually clear UK bank accounts sameday but because they paid it after 4.00pm GMT last friday it has reached my account today.
Not sure how european and international banks will process the payment but now you know how it will be paid you can ask your bank how long it will take to clear such payments.
  • #6,789
  • May 18, 2015 11:57am May 18, 2015 11:57am
Be patient... What they said was before 20th May, right?
We've already waited for so many days anyway.
  • #6,790
  • May 18, 2015 11:59am May 18, 2015 11:59am
Quoting neoxis
just called fscs now. For confirm if my bank details were correct. everything seem right. The operator told me "hey body is still early!!! come on we made payment on friday!" ahahahah lol yeah just need to wait.
I'm still waiting, too (Clydesdale, UK Bank). Probably tomorrow
  • #6,791
  • May 18, 2015 12:05pm May 18, 2015 12:05pm
Quoting nAVIN2007
{quote} it got rejected they basically quoted the contract we have ..and i thought f**&k it..this thing is so delayed a dispute might takes years
lol
  • #6,792
  • Edited 1:11pm May 18, 2015 12:37pm | Edited 1:11pm
Alpari's nightmare is over .......
I have received the payment from the FSCS today, on Italian bank.

no email

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Good luck to all former customers alpari
  • #6,793
  • May 18, 2015 12:41pm May 18, 2015 12:41pm
I have calked fscs today..strangely they didnt get yet my claim from kpmg... i have had access to the claim portal in avril to comfirm my balanced. with the option fscs +bank transfer n .... i am a bit worry .... i ddnt havr any opened trade during the crisis
  • #6,794
  • May 18, 2015 2:55pm May 18, 2015 2:55pm
Quoting Mauricejac
I got the money to my account(Italy), no email, thanks FSCS
it cool to know that its possible to receive payment to bank without e-mail

kos
John 3:16 - From THIS love no power on earth can me sever.
  • #6,795
  • May 18, 2015 2:55pm May 18, 2015 2:55pm
Quoting casapips
I have calked fscs today..strangely they didnt get yet my claim from kpmg... i have had access to the claim portal in avril to comfirm my balanced. with the option fscs +bank transfer n .... i am a bit worry .... i ddnt havr any opened trade during the crisis
You're not alone !! exact same situation here.. called fscs this morning..
  • #6,796
  • May 18, 2015 3:27pm May 18, 2015 3:27pm
Quoting casapips
I have calked fscs today..strangely they didnt get yet my claim from kpmg... i have had access to the claim portal in avril to comfirm my balanced. with the option fscs +bank transfer n .... i am a bit worry .... i ddnt havr any opened trade during the crisis

I think you had to redo it after a while, kpmg send out a request to update some other info, I remember I filled that form twice at least, maybe even 3 times. It was definitely more than once.
  • #6,797
  • May 18, 2015 3:43pm May 18, 2015 3:43pm
Quoting wantsomepips
{quote} I think you had to redo it after a while, kpmg send out a request to update some other info, I remember I filled that form twice at least, maybe even 3 times. It was definitely more than once.
Many thanks my friend for your feedback!.. the problem is that I have never received any request from KPMG to update some other info... I have just sent an email to KPMG to find out what is going on.. I guess i need to be a bit more patient..
  • #6,798
  • May 18, 2015 4:35pm May 18, 2015 4:35pm
I finally received my money back, actually got it in my bank!!

Asw
  • #6,799
  • May 18, 2015 5:52pm May 18, 2015 5:52pm
I have not received any payment email or money yet
  • #6,800
  • Edited 7:21pm May 18, 2015 7:10pm | Edited 7:21pm
Quoting jossfx
I have not received any payment email or money yet
Same here no money, no email and not a UK local.
live in Asia now.
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