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  • #5,361
  • Mar 20, 2015 11:37am Mar 20, 2015 11:37am
Quoting claudia1
{quote} Think you missed the point. Leave it at that. This forum really has gone down so low. Cobra I don't care what language people speak but common sense says if you have an account with uk broker speaking english might help? Taking my small mind away from ff for good never read so much rubbish.
Trading is not just for English speaking people Claudia.

Tolerance and respect is what you need my dear.
Never Ever Give Up!
  • #5,362
  • Mar 20, 2015 11:49am Mar 20, 2015 11:49am
Quoting Cobra
{quote} Trading is not just for English speaking people Claudia. Tolerance and respect is what you need my dear.
myfxbook: neoxis
  • #5,363
  • Mar 20, 2015 12:11pm Mar 20, 2015 12:11pm
I'm just waiting the confirm about my claim by FSCS and hypothetical dead line for receive refund by them and in what way.
myfxbook: neoxis
  • #5,364
  • Mar 20, 2015 12:42pm Mar 20, 2015 12:42pm
Hi guys
OHHHHH.... things getting a bit personal here... Neoxis i am also waiting for fscs to contact me... will let you all know as soon as it happens.. lets make sure we are all on the same page with these people... take care
  • #5,365
  • Mar 20, 2015 12:57pm Mar 20, 2015 12:57pm
i hope next week we receive some update from kpmg or fscs about claims.
myfxbook: neoxis
  • #5,366
  • Mar 20, 2015 4:28pm Mar 20, 2015 4:28pm
And I still havent received THE email form KPMG to access the portal...it seems like they have forgotten about me...anybody else here facing the same issue?
Regards
  • #5,367
  • Mar 20, 2015 5:01pm Mar 20, 2015 5:01pm
Quoting mzsp13
And I still havent received THE email form KPMG to access the portal...it seems like they have forgotten about me...anybody else here facing the same issue? Regards
Same situation happened to me, as well as three friends of mine. None of us had open position or trades during or after SNB, but haven't received the claim portal email. Just sent an email to KPMG today to ask why.
  • #5,368
  • Mar 20, 2015 5:15pm Mar 20, 2015 5:15pm
Try the portal, google "alpari administration"

3rd link

enter your login details

tells me balance not settled
  • #5,369
  • Mar 21, 2015 1:30am Mar 21, 2015 1:30am
too all those of you who didnt receive any email.... check your spam/junk folders...


i almost missed it as well but because i was awaiting for it i was extra careful.

in fact i am extra careful lately and before doing anything i run a search on my unread (which are many each day) using the kwd "alpari" and "KPMG" (now i am adding "FSCS" as well)

it might sound as its way too much but i better hassle myself now rather "run" later
  • #5,370
  • Mar 21, 2015 6:43am Mar 21, 2015 6:43am
Quoting kingliufx
{quote} Same situation happened to me, as well as three friends of mine. None of us had open position or trades during or after SNB, but haven't received the claim portal email. Just sent an email to KPMG today to ask why.

For all not received email. Try to enter with your myalpari login details.. You should enter if you not had CHF trades.
myfxbook: neoxis
  • #5,371
  • Mar 21, 2015 7:10am Mar 21, 2015 7:10am
Quoting KGP
too all those of you who didnt receive any email.... check your spam/junk folders... i almost missed it as well but because i was awaiting for it i was extra careful. in fact i am extra careful lately and before doing anything i run a search on my unread (which are many each day) using the kwd "alpari" and "KPMG" (now i am adding "FSCS" as well) it might sound as its way too much but i better hassle myself now rather "run" later
Quoting neoxis
{quote} For all not received email. Try to enter with your myalpari login details.. You should enter if you not had CHF trades.

Quoting verv
Try the portal, google "alpari administration" 3rd link enter your login details tells me balance not settled
Thanks for advice guys.

Actually I have tried to login the claim portal and check the junk box every day. "The Joint Special Administrators have not finalised your account balances" said the website. Now I even doubt myself if I opened a limit order by mistake on that day. Bad luck.
  • #5,372
  • Mar 21, 2015 7:41am Mar 21, 2015 7:41am
Quoting kingliufx
{quote} {quote} {quote} Thanks for advice guys. Actually I have tried to login the claim portal and check the junk box every day. "The Joint Special Administrators have not finalised your account balances" said the website. Now I even doubt myself if I opened a limit order by mistake on that day. Bad luck.
chf?
myfxbook: neoxis
  • #5,373
  • Mar 21, 2015 8:02am Mar 21, 2015 8:02am
Quoting neoxis
{quote}
Answer is blindingly obvious -either learn to speak/write English or seek a platform that accords to your native language. Not difficult surely
every Saint has a past. Every Sinner has a Future
  • #5,374
  • Mar 21, 2015 8:19am Mar 21, 2015 8:19am
An interesting opinion about how KPMG is working
http://experts.forexmagnates.com/vol...s-grills-kpmg/
  • #5,375
  • Mar 21, 2015 8:33am Mar 21, 2015 8:33am
Quoting neoxis
{quote} chf?
Not sure, only doubts about limit orders. I had no trades as I remember but it makes no sense that none of other three friends received the email. As all accounts controlled by me, so I have that doubts about mistaken limit orders. None of us received the daily confirmation on 15th January so I cannot confirm.

Maybe we will received the email soon. Hope we could all get our money back asap.
  • #5,376
  • Mar 21, 2015 12:07pm Mar 21, 2015 12:07pm
my questions?

my initial deposit with Alpari was more than £50000
at the time of insolvency my closing balance was £16700
my negative balance was close to $300000
on the claim portal they want me to take agree to only £16700
I am not agreeing with that amount right now
my question
can I claim my money £ 50000 with FSCS responsible covering upto that amount???

Thank you
  • #5,377
  • Mar 21, 2015 12:32pm Mar 21, 2015 12:32pm
Quoting MissV
An interesting opinion about how KPMG is working http://experts.forexmagnates.com/vol...s-grills-kpmg/
I think he is right, they could have settled those accounts with no trades open on the 15th and 16th in short order.

KPMG wrongly thought they could sell the book, without considering that most of us would have left irrespective.

In my view he was 100% right
  • #5,378
  • Mar 21, 2015 1:28pm Mar 21, 2015 1:28pm
Quoting kingliufx
{quote} {quote} {quote} Thanks for advice guys. Actually I have tried to login the claim portal and check the junk box every day. "The Joint Special Administrators have not finalised your account balances" said the website. Now I even doubt myself if I opened a limit order by mistake on that day. Bad luck.
THE SAME here, had pending order on 15th. If I try to login to portal , the same words come on board.
I have called KPMG yesterday and lady told me that by the end of the month we should get the access...but in the previous call to KPMG on 17th she told me by the 20.3 I will get the access,so I dont trust them and am really worried.

Another(stupid) thing on my mind: the email address to which I was getting daily statements form alpari is the email to which I should get the email form KPMG right? Not the email I first registred with Alpari 5 years ago when I first started, beacuse that address is gone.
Regards
  • #5,379
  • Mar 21, 2015 8:37pm Mar 21, 2015 8:37pm
Quoting mzsp13
{quote} THE SAME here, had pending order on 15th. If I try to login to portal , the same words come on board. I have called KPMG yesterday and lady told me that by the end of the month we should get the access...but in the previous call to KPMG on 17th she told me by the 20.3 I will get the access,so I dont trust them and am really worried. Another(stupid) thing on my mind: the email address to which I was getting daily statements form alpari is the email to which I should get the email form KPMG right? Not the email I first registred with Alpari...
If you can get that "not finalised your accout balances" message that's should be the right email address to receive KPMG emails. Have you received other emails from KPMG? No worry about this if yes.
  • #5,380
  • Mar 22, 2015 3:01am Mar 22, 2015 3:01am
Quoting kingliufx
{quote} If you can get that "not finalised your accout balances" message that's should be the right email address to receive KPMG emails. Have you received other emails from KPMG? No worry about this if yes.
Yes I get this message when I try to log in. thanks
Regards
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