Switching to MT4

Hi, apologies if this is the wrong place to ask.

I have had an FXCM a/c a long time and use Trade Station to trade but I use NinjaTrader for charting etc.

I would like to switch to MT4 but a frustrating webchat with FXCM has totally confused me.

They say I need I need an MT4 ac/c to trade, fair enough but what happens to my existing a/c? Is a funded a/c differemnt to a platform a/c?

They say I should also upgrade to TS2, cant find how I do that? Why?

If anyone could simply explain my options I would treally appreciate it.

Cheers

Alan

I think they explained it well to you:
In order to use MT4 you need to open a MT4 account.
I am sure that you can then internally transfer money from one account to the other.
Then you can close the first account if you do not need it anymore.
What is confusing about it and why can you not ask them if you do not understand (?) something about the procedure?
Anyway, you can go here and ask Jason Rogers, a FXCM representative.