Don't open an account with IC Markets, they don't honor withdrawal requests, i have submitted a withdrawal request one week ago but they refused to send me my money, do you know guys where i can file a complain?
Since you posted in two threads I will ask the question in both places. When you contacted customer support, what did they give as a reason for the delay?
Please provide us more info regarding your discussion with IC market reps. Only then, we can assist you with withdrawal. In case you are not satisfied with rep, escalate your issue to higher management. Often it leads to satisfactory conclusion.
I get my money in my bank the next day after withdrawal request - the last one was for 8k a couple of weeks ago. No issues with this highly regulated broker
I have tried out ICMarkets. The good is their tight spreads and commissions but the bad thing is that the order execution takes between 2-4 seconds during peak times (I am in Europe). Any idea what could be done about it (and no, it's not because of my connection)?
Otherwise is there another broker with ECN accounts and tight spreads and low commissions suitable for people trading from Europe?
I have tried out ICMarkets. The good is their tight spreads and commissions but the bad thing is that the order execution takes between 2-4 seconds during peak times (I am in Europe). Any idea what could be done about it (and no, it's not because of my connection)? Otherwise is there another broker with ECN accounts and tight spreads and low commissions suitable for people trading from Europe?
{quote} I don't think there are many yet...lets hope it catches on.
Ignored
I find it amusing on their website they have FXCM, Lmax, Dukascopy, IB etc listed under "our intergrations" but in their forums the brokers listed are 4 or 5 random brokers. So another words they talking shit
I have tried out ICMarkets. The good is their tight spreads and commissions but the bad thing is that the order execution takes between 2-4 seconds during peak times (I am in Europe). Any idea what could be done about it (and no, it's not because of my connection)? Otherwise is there another broker with ECN accounts and tight spreads and low commissions suitable for people trading from Europe?
Ignored
Hi masterofpepe,
The average execution time in icmarkets seldom crosses 1 second, let alone 2-4 seconds that you are experiencing. I've been trading with them for more than a year now and my execution speed averages around 250- 300 ms. Please contact their support and get it rectified ASAP.
