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MB Trading Futures - Introduction

  • #10,281
  • Aug 26, 2013 8:54pm Aug 26, 2013 8:54pm
Quoting pips4life
It seems to me that the MB Trading MT4 reliability has turned to crap! The latest problem: The connection went down at 17:46 ET(broker) time, and here it is 18:40and it's still down! This BS is happening all too often IMO. I would have exited a trade in the black, but which is now solidly in the red (which I can only tell by looking at another broker feed what the market is doing). MBT is going downhill fast.

Same here, been w/o a connection for a few hours now. Just about had enough of MBT.
"... and money is the answer for everything." Ecclesiastes 10:19
  • #10,282
  • Aug 26, 2013 9:04pm Aug 26, 2013 9:04pm
Quoting pips4life
It seems to me that the MB Trading MT4 reliability has turned to crap! The latest problem: The connection went down at 17:46 ET(broker) time, and here it is 18:40and it's still down! This BS is happening all too often IMO. I would have exited a trade in the black, but which is now solidly in the red (which I can only tell by looking at another broker feed what the market is doing). MBT is going downhill fast.
Of course MBT “System Status” shows “Green” total BS! So glad my government has made it nearly impossible to trade off shore. Had a broker off shore before the Dud/Fuk rules. Much better, not one single issue…. Why can’t I have Free Choice with “my” money? Sorry for the ranting.
  • #10,283
  • Aug 26, 2013 9:20pm Aug 26, 2013 9:20pm
Quoting pipnoob
{quote} Of course MBT “System Status” shows “Green” total BS! So glad my government has made it nearly impossible to trade off shore. Had a broker off shore before the Dud/Fuk rules. Much better, not one single issue…. Why can’t I have Free Choice with “my” money? Sorry for the ranting.

Noticed the same thing regarding server status. Rant on, could not agree with you more.
"... and money is the answer for everything." Ecclesiastes 10:19
  • #10,284
  • Aug 26, 2013 10:17pm Aug 26, 2013 10:17pm
I still can't place an order, anyone else having issues with their MT4 platform? Just spent 20 minutes listening to on hold music only to go to voicemail. Great...
  • #10,285
  • Aug 26, 2013 11:08pm Aug 26, 2013 11:08pm
Quoting chrisbelcher
I still can't place an order, anyone else having issues with their MT4 platform? Just spent 20 minutes listening to on hold music only to go to voicemail. Great...
Starting getting data again about 45 minutes ago. I got the same voicemail earlier. The online chat doesn't work either, you can only leave a message
"... and money is the answer for everything." Ecclesiastes 10:19
  • #10,286
  • Aug 27, 2013 5:06am Aug 27, 2013 5:06am
i never had any problems with MBT Dtp Pro..except a crash-dump ystrdy......I don't use their mt4 data/charting as a primary.. too many interruptions...i like their DTP for order entries and just use their charting as a backup and the DTP/Chart for visual positions...their spread on the Pay for Limits (PFL) is the best..in the US as far as I know....but I wish they would improve the MT4 data, as well as give longer historical data on it...
  • #10,287
  • Aug 27, 2013 10:10am Aug 27, 2013 10:10am
Quoting neomn
{quote} Not to mention that in the last minutes on Friday closing (16:59), the spread is insanely high. for example, in Aug 16 the last few tickprices were: time, bid, ask, spread 16:58:59.0 1.33405 1.3342 1.5 16:59:00.0 1.33297 1.33539 24.2 16:59:00.0 1.33297 1.33539 24.2 if you look for previous weeks, they have the same pattern, at the last minutes the spread mostly widen to 20-30 pips.
Um, that's because most of the banks are shutting down in the last 2 minutes on a Friday trying to get out the door for the weekend. Why would you wait until the last 2 minutes of the week to trade?
  • #10,288
  • Aug 27, 2013 10:15am Aug 27, 2013 10:15am
Quoting pipnoob
{quote} Of course MBT “System Status” shows “Green” total BS! So glad my government has made it nearly impossible to trade off shore. Had a broker off shore before the Dud/Fuk rules. Much better, not one single issue…. Why can’t I have Free Choice with “my” money? Sorry for the ranting.
I say this every time, and no one listens. No outage at all yesterday on Desktop Pro or for executions in general, just MT4. Either use Desktop Pro where there hasn't been an outage in I don't even know how many years, or have a second account on Desktop Pro just in case. Either way, you can solve your own problems. We should all know by now the issues that come with MT4 from time to time, although this is the first outage I remember in a while. NASDAQ was down for 3 hours last week too. So was Amazon, Google, Microsoft's Outlook site. It's technology. MT4 is an unneeded piece in the middle, take it out and you'll have less problems.
  • #10,289
  • Aug 27, 2013 10:16am Aug 27, 2013 10:16am
Quoting TraderPablo
i never had any problems with MBT Dtp Pro..except a crash-dump ystrdy......I don't use their mt4 data/charting as a primary.. too many interruptions...i like their DTP for order entries and just use their charting as a backup and the DTP/Chart for visual positions...their spread on the Pay for Limits (PFL) is the best..in the US as far as I know....but I wish they would improve the MT4 data, as well as give longer historical data on it...
  • #10,290
  • Aug 27, 2013 10:21am Aug 27, 2013 10:21am
Quoting IndyTrader
I say this every time, and no one listens. No outage at all yesterday on Desktop Pro or for executions in general, just MT4. Either use Desktop Pro where there hasn't been an outage in I don't even know how many years, or have a second account on Desktop Pro just in case. Either way, you can solve your own problems. We should all know by now the issues that come with MT4 from time to time, although this is the first outage I remember in a while. NASDAQ was down for 3 hours last week too. So was Amazon, Google, Microsoft's Outlook site. It's technology....
Hear, hear!
I'm not insane; my mother had me tested.
  • #10,291
  • Aug 27, 2013 10:26am Aug 27, 2013 10:26am
Quoting RoBiK
{quote} Hear, hear!
With all of the recent actions by Metaquotes, I've been looking for alternatives anyway to MT4. It isn't just MB that has these problems, lots of people getting tired of the path with MT4 that they are taking with the forced upgrades that turn off key functionality. cTrader looks to be an interesting platform, I wish MB plugged into them. Also looking at Ninja at the moment. MT4 is the problem and getting worse, there are plenty of solutions out there. I don't think MB as a broker is the issue. Too many people on Desktop Pro totally happy with no issues in years, but no automated trading there.
  • #10,292
  • Aug 27, 2013 10:35am Aug 27, 2013 10:35am
Quoting SameerFX
{quote} With all of the recent actions by Metaquotes, I've been looking for alternatives anyway to MT4. It isn't just MB that has these problems, lots of people getting tired of the path with MT4 that they are taking with the forced upgrades that turn off key functionality. cTrader looks to be an interesting platform, I wish MB plugged into them. Also looking at Ninja at the moment. MT4 is the problem and getting worse, there are plenty of solutions out there. I don't think MB as a broker is the issue. Too many people on Desktop Pro totally happy...
Let me kno what u come up with.... been looking for a while....thx. been looking at Ninja but no go for me...
  • #10,293
  • Sep 3, 2013 4:25am Sep 3, 2013 4:25am
To Justin, or whomever from MBT is monitoring this thread:

Well, here it is Tue Sep 3, 04:30 EDT, and the impact of last week's MT4 (almost) 5-hour down time still negatively impacts my charts. Maybe some people don't care much, but I do, and I'm sure I'm not alone.

H1 charts are missing 4 full bars. The previous, and subsequent bars, no doubt, have incorrect OHLC prices, but my main complaint (yet again) is there's a gap in the data, and that MBT doesn't apparently have any procedures in place to correct the data soon after such down times occur.

PLEASE, fix the data gaps! Update the OHLC numbers for the MT4 history files, especially for H1 and above, and hopefully also for M30 and below as well.

I use pitchforks and other geometric methods to find precise price intercepts with the lines. To trade them effectively, they must be drawn accurately, and the chart should not be missing any bars as they presently are. Here is just one such example that illustrates my need for accuracy.

This AUDUSD,H1 chart has an Andrews (black) pitchfork drawn using pivots A, B, and C which in this example, all happen to be before the data gap. (It's even more messy when the pivots straddle the gap). A calculated fork known as a "Modified Schiff" (magenta) fork is drawn, and many parallel lines are drawn for both forks.

Because of the gap, all lines to the right of the gap are effectively shifted 4 bars. Ideally, one needs to see the lines "resonate" to price, showing that they act accurately as S/R. One must pay attention to both "intra-fork" resonance AND "post-fork" resonance. Compare this chart to the one that follows.

Attached Image (click to enlarge)
Click to Enlarge Name: 2013-09-03_0312.png Size: 78 KB


Notice, in the blue rectangle area only, the lines have better resonance to price than the previous chart. If there was no data gap, the "real" chart would show the pitchforks drawn exactly as in the first chart, and then the lines would ideally show trade opportunities at the accurate touches.

Attached Image (click to enlarge)
Click to Enlarge Name: 2013-09-03_0315.png Size: 79 KB


I'm not going to go into any further details about pitchfork "resonance", as it's besides the point. The problem is that MBT allows such data gaps to persist for a long time after unfortunate server down time occurs, and for me, this kills the usefulness of the charts for a very long time; weeks, in fact.

People who use simple trendlines are of course also impacted by such data gaps. The accuracy of MA's and oscillators is questionable, but over time, they tend to settle down. But these tools don't provide the accuracy of geometric methods, IMO.

Please fix the recent data gaps ASAP.

And longer term, please put in place some procedures to fix the same problems that occur in the future.
  • #10,294
  • Sep 3, 2013 4:34am Sep 3, 2013 4:34am
Quoting pips4life
To Justin, or whomever from MBT is monitoring this thread: Well, here it is Tue Sep 3, 04:30 EDT, and the impact of last week's MT4 (almost) 5-hour down time still negatively impacts my charts. Maybe some people don't care much, but I do, and I'm sure I'm not alone. H1 charts are missing 4 full bars. The previous, and subsequent bars, no doubt, have incorrect OHLC prices, but my main complaint (yet again) is there's a gap in the data, and that MBT doesn't apparently have any procedures in place to correct the data soon after such down times occur....
no gaps on euro/usd...
  • #10,295
  • Edited 11:42am Sep 3, 2013 11:30am | Edited 11:42am
Quoting pips4life
To Justin, or whomever from MBT is monitoring this thread:
...
H1 charts are missing 4 full bars. The previous, and subsequent bars, no doubt, have incorrect OHLC prices, but my main complaint (yet again) is there's a gap in the data, and that MBT doesn't apparently have any procedures in place to correct the data soon after such down times occur. PLEASE, fix the data gaps!
...
UPDATE:

Summary: It appears this problem is actually related to an MT4 bug. All details necessary to reproduce it are given here. MBT, please report this bug to MetaQuotes so they can fix it in a future release.

Details:
When another user reported no gap on his EURUSD,H1 chart, I investigated further. On my charts, I also had no gap on EU,H1, but I did have gaps at lower timeframes like M1, M5, M15. I'm not referring to "normal" gaps during 17:00 rollover, but the specific ~5-hour downtime on Aug 26, ~17:45-22:58, inclusive.

I checked again on AU,H1 and I still had a gap. I did chart "Refresh" to no effect. My Journal shows the messages:
HistoryCenter: synchronize 'AUDUSD60'
HistoryCenter: 2 bars imported in 'AUDUSD60'

However those messages are for recent bars, and are not the missing data-gap bars. The gap still exists.

So then I stopped MT4, and deleted all the AU data files from my installation at C:UsersKentMT4 MBThistoryMBTrading-Live
which contains all timeframes of data files AUDUSD1.hst, ... AUDUSD60.hst, ... AUDUSD43200.hst

I restarted MT4, opened a AU,H1 chart, and there is no data gap!

I then installed a completely fresh MT4 MBT installation, verified there was no gap, shut it down, then replaced the AU data files with my own, and now the gap exists.

BUG: Why doesn't MT4 "Refresh" actually synchronize the data? I have seen that sometimes doing a "Refresh" *does* work, so why in this instance does it not? I am attaching my history folder which has all the AU timeframes, and the gap exists on at least H1 and below.

MY WORKAROUND: As described already, the workaround is just to delete the data files. However, there is (to me) a serious negative aspect to this, which is that MBT restricts the download of older bars beyond some certain date, or number of bars, or ?? In my fresh installation, I opened M5,H1 and Daily charts of GBPUSD. I turned off "Auto-scroll", and then used "Page-Up" to scroll as far back in time as it would let me, before it stops loading bars.
M5 loaded 32771 bars, which is just back to 2013.03.26 (I want ability to load far more, even if more bars slows me down).
H1 loaded 16427 bars, which is just back to 2011.01.17 (I'd like WAY farther back, even to the early 2000's).
Daily loaded 1973 bars, which is just back to 2007.02.01 (Again, I want back into early 2000's or even more for Daily charts).

Fyi, I increase by 10x the values for Tools->Options->Charts-> values for "Max bars in history"(5120000) and "Max bars in chart" (650000) without any apparent change in behavior. I'm still limited in how much data I can download.
Fyi2, I opened an EU,H1 chart using my long-term history files, and I have >19000, so I can see farther back into 2010 than I can with a new installation, which is just to 2011.01.17. THIS is the reason why I resist to just delete all the history files to refresh them from your server... because it limits how far back I can go.

CONCLUSIONs:
Please report the "synchronize history" bug to MetaQuotes.

Please consider increasing the number of history bars that you allow users to page-back and see, at least for Live accounts. I think this setting is within your control, and not up to MetaQuotes. (True?).

As an alternative, you could provide MT4 history files for download. The data which is older than what your server provides will just stay there, static and un-refreshed. The new bars will add to the file. (And if MetaQuotes fixes the bug, it will also fill in recent data gaps properly).

EDIT: P.S. In the history screenshot, it shows an abrupt jump from 2013.08.26 17:00 to 22:00. That's the 4 hour gap shown in this data file, but I've also shown it graphically in my previous post. Also note the AU H1 bar count is just 8314 records, even though in a fresh installation I can download more (16427). In fact, I just scrolled back farther in time and it loaded more AU H1 bars... but the recent data gap does not go away. Why? (Bug).
Attached Image (click to enlarge)
Click to Enlarge Name: 2013-09-03_0933.png Size: 61 KB
Attached File(s)
File Type: zip MBTrading-Live.zip   4.3 MB | 623 downloads
  • #10,296
  • Sep 3, 2013 7:52pm Sep 3, 2013 7:52pm
As far as I can tell, MB Trading has stopped any and all support (what little support they had) for Metatrader. The demo's are absolutely useless for testing because they don't match the live server. Prices are off by 10 pips at times and during volatility forget about it! Customer support is equally non-existent.
Getting put on hold constantly, comments like "that happens sometimes" It's really comical!!! No help whatsoever.
Not looking too good guys.
  • #10,297
  • Sep 3, 2013 8:03pm Sep 3, 2013 8:03pm
Quoting smnitro1
As far as I can tell, MB Trading has stopped any and all support (what little support they had) for Metatrader. The demo's are absolutely useless for testing because they don't match the live server. Prices are off by 10 pips at times and during volatility forget about it! Customer support is equally non-existent. Getting put on hold constantly, comments like "that happens sometimes" It's really comical!!! No help whatsoever. Not looking too good guys.
So what ru using instead?
  • #10,298
  • Sep 10, 2013 8:44pm Sep 10, 2013 8:44pm
How do I place a Stop and Reverse order in NavPro?
  • #10,299
  • Sep 10, 2013 9:16pm Sep 10, 2013 9:16pm
Quoting jcorp
How do I place a Stop and Reverse order in NavPro?
https://www.mbtrading.com/help/navpro/Order_Types.htm

not sure but i'm sure there is a combo here..tto+ something...
  • #10,300
  • Sep 10, 2013 9:40pm Sep 10, 2013 9:40pm
Just place a normal stop order with 2x the size of your position.
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