Same think happened to me last night http://www.mql5.com/en/charts/132123...-alpari-uk-ltd , red arrow is the short i make cad/chf 0.93329
blue arrow is the close with a loss , my stop loss was at 0.9332 and order was profitable , and suddenly it was stopped at 0.94155 almost 80 pips higher than stop loss, and if you see the candle the time that happened it was never reach the stop loss point but its impossible that the spread was 172 pips
because the low of the candle is 0.9241 and the sl was 0.9332 , if this is the case i am very disappointed by alpari.uk.
I have send a request to the support but no reply yet
Giannis
blue arrow is the close with a loss , my stop loss was at 0.9332 and order was profitable , and suddenly it was stopped at 0.94155 almost 80 pips higher than stop loss, and if you see the candle the time that happened it was never reach the stop loss point but its impossible that the spread was 172 pips
because the low of the candle is 0.9241 and the sl was 0.9332 , if this is the case i am very disappointed by alpari.uk.
I have send a request to the support but no reply yet
Giannis