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Alpari.co.uk Discussion

  • #961
  • Apr 4, 2013 3:30am Apr 4, 2013 3:30am
Same think happened to me last night http://www.mql5.com/en/charts/132123...-alpari-uk-ltd , red arrow is the short i make cad/chf 0.93329
blue arrow is the close with a loss , my stop loss was at 0.9332 and order was profitable , and suddenly it was stopped at 0.94155 almost 80 pips higher than stop loss, and if you see the candle the time that happened it was never reach the stop loss point but its impossible that the spread was 172 pips
because the low of the candle is 0.9241 and the sl was 0.9332 , if this is the case i am very disappointed by alpari.uk.
I have send a request to the support but no reply yet

Giannis
  • #962
  • Apr 4, 2013 5:22am Apr 4, 2013 5:22am
Ok alpari.uk refunted my lost money. Another excellent service from alpari.uk, i am very pleased with their response time

Thanks Giannis
  • #963
  • Apr 4, 2013 6:03am Apr 4, 2013 6:03am
Quoting gmavridakis
Ok alpari.uk refunted my lost money. Another excellent service from alpari.uk, i am very pleased with their response time Thanks Giannis

Of course, your case is totally different. In situations like you had, Alpari always refund, even without asking for that.
I like Alpari service, can be better spreads, but rest is fine for me.
  • #964
  • Apr 4, 2013 6:14am Apr 4, 2013 6:14am
Hi guys,

I am thinking to open a live account with alpari and I would like to ask your opinion. Is it a reliable broker? Are they fast in funding and withdrawals?

Have you ever noticed any problems with their MT4 plattform?

Thank you in advance!
You are allowed to fall but you are imposed to get up!
  • #965
  • Apr 5, 2013 8:00am Apr 5, 2013 8:00am
I started to find Alpari charts unreliable in certain market conditions. Can you Alpari guys do something about this? Today's NFP brought price on Alpari down to 144.575 (GBPJPY) while on FxPro price only went till 145.94. I didn't see the spread on FxPro, but MT5 says spread on Alpari was almost 200 pips. Seriously guys, do something with your liquidity providers.
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  • #966
  • Apr 5, 2013 8:46am Apr 5, 2013 8:46am
Quoting IndigoPingvi
I started to find Alpari charts unreliable in certain market conditions. Can you Alpari guys do something about this? Today's NFP brought price on Alpari down to 144.575 (GBPJPY) while on FxPro price only went till 145.94. I didn't see the spread on FxPro, but MT5 says spread on Alpari was almost 200 pips. Seriously guys, do something with your liquidity providers. {image} {image}
Hi IndigoPingvi,

Good question.

To understand what happened it's a good idea to understand how the foreign exchange markets in general, and ECN accounts in particular, operate.

ECN accounts rely on the participation of interested parties to place their Bids/Offers in the market. The prices are therefore as wide, or narrow, as the participants allow them to be. If a Market bid is cancelled, the next best bid then becomes the Market bid. The further away the Market offer is from the next best bid, the wider the price will become. If a participant wishes to trade inside the spread with a better bid, that then becomes the Market bid and the spread is narrowed.

What you saw during the NFP release today, was nothing more or less than an absence of market bids from other participants. You should not expect any brokers ECN trading charts to be identical, unless they all have the same customers trading the same prices at the same time. (for the sake of clarity, they do not).

It's also worth remembering that Sterling Yen is a synthetic price. Any effect on Dollar Yen and Cable crosses are magnified a few fold in synthetics.

I hope this goes some way to helping.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #967
  • Apr 5, 2013 9:37am Apr 5, 2013 9:37am
Quoting Alpari UK
You should not expect any brokers ECN trading charts to be identical, unless they all have the same customers trading the same prices at the same time. (for the sake of clarity, they do not).
I do understand that partially, but the price difference of 137 pips because of the lack of participants? What I would like to know is also this, do you count banks as participants, too? If the answer is yes (and I can't imagine it is not) then why did banks retreat from your 'environment' but they stay at FxPro (pardon for comparing with them, but I have their terminal installed, I am not working for them)
  • #968
  • Apr 5, 2013 10:10am Apr 5, 2013 10:10am
Quoting IndigoPingvi
I do understand that partially, but the price difference of 137 pips because of the lack of participants? What I would like to know is also this, do you count banks as participants, too? If the answer is yes (and I can't imagine it is not) then why did banks retreat from your 'environment' but they stay at FxPro (pardon for comparing with them, but I have their terminal installed, I am not working for them)
You're correct – banks aren't participants. However, it requires just one market participant with a different price quote (should there be no others) for there to be a difference in spreads. It's worth remembering that this is on the release of the most important economic data of the month.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #969
  • Apr 5, 2013 1:43pm Apr 5, 2013 1:43pm
Alpari UK mt5 ecn live chart: gbp/jpy 1 min (during NFP)
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  • #970
  • Apr 5, 2013 1:44pm Apr 5, 2013 1:44pm
Alpari UK mt4 demo chart: gbp/jpy 1 min (during NFP)
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  • #971
  • Apr 10, 2013 1:11pm Apr 10, 2013 1:11pm
I was thinking of opening an Alpari ECN account. Can someone who has an account with them confirm that these are really their typical spreads? Surely they cant be, they are not ECN spreads.

http://content.screencast.com/users/...04-10_2000.png
  • #972
  • Apr 10, 2013 2:02pm Apr 10, 2013 2:02pm
Quoting mitch77
I was thinking of opening an Alpari ECN account. Can someone who has an account with them confirm that these are really their typical spreads? Surely they cant be, they are not ECN spreads. {image}
Those spreads are way off! It seems for all brokers, I have no idea how they are obtained, at this moment GBPJPY on myfxbook for Alpari ECN says 5,12-5,3 but real spread is about 2,2-3 fluctuating... For Pepperstone broker the the spreads are way off as well, I didn't check the rest. Even if I turn off include commissions (which Alpari ECN does not charge) the spreads are still way off.
  • #973
  • Apr 10, 2013 2:35pm Apr 10, 2013 2:35pm
atc brokers baby
  • #974
  • Apr 10, 2013 3:11pm Apr 10, 2013 3:11pm
Quoting PoundTrader
atc brokers baby
Agree, I have an account with them already!
  • #975
  • Apr 10, 2013 10:58pm Apr 10, 2013 10:58pm
Quoting mitch77
I was thinking of opening an Alpari ECN account. Can someone who has an account with them confirm that these are really their typical spreads? Surely they cant be, they are not ECN spreads. {image}
Not sure but the table look confused , is it big news time ? Because I also have ECN account at Alpari UK for years and satisfied with their tiny spreads + no commission + ultra fast execution . Most of time I traded didn't get that high spreads as in the table , common spreads I got to see EU from 0.4-0.9 , GJ 1.8-2.4 , GU 1.3-1.8 ....
  • #976
  • Apr 11, 2013 2:05am Apr 11, 2013 2:05am
No there wasn't any major news releases around this time. Maybe there is just something wrong with the feed to myfxbook and if I wont to check their spreads I should just open a demo. It's not doing much for promoting Alpari ECN, as it always seems to huge spreads like this.
  • #977
  • Apr 12, 2013 6:14pm Apr 12, 2013 6:14pm
What the heck is this? 15 minutes before Alpari closes for the weeked their feed shows a HUGE drop? I compared with other feeds from the ff site and all have closing prices 30-40 pips higher. Their servers are on Eastern European time.
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  • #978
  • Apr 13, 2013 2:11am Apr 13, 2013 2:11am
Hmm, ECN Alpari was ok, 1.53389
  • #979
  • Apr 14, 2013 6:22am Apr 14, 2013 6:22am
Alpari Spread bet account was fine too 1.53362
  • #980
  • Apr 14, 2013 5:13pm Apr 14, 2013 5:13pm
Update: So I check the feed again as soon as the market opens again for retail trade (UK 22:00pm). Fridays bar has DISAPPEARED! It's turned into a normal looking bar. Seriously bizarre
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