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MB Trading Futures - Introduction

  • #8,361
  • Nov 7, 2011 8:49am Nov 7, 2011 8:49am
Quoting leeon
ok, no problem. i open an account on MBT's web page, but the email I got says:

Please Note: The login information you have cannot be used to access MetaTrader 4. If it was your intention to sign up for MetaTrader 4, please visit: MetaTrader 4 Demo & Download


i clicked on the link and it takes...
Email their support at [email protected].
  • #8,362
  • Nov 7, 2011 9:40am Nov 7, 2011 9:40am
Quoting leeon
Hi Justin,

after opening my Metatrader 4 today i get an 'invalid account' error in the lower right corner and the charts don't update, there is only data from friday close. What's wrong?

regards
i am experiencing the same problem too,even after i re-download the MT4 platform,the same problem stays,damed frustrating!
  • #8,363
  • Nov 7, 2011 12:42pm Nov 7, 2011 12:42pm
Quoting fxking
i am experiencing the same problem too,even after i re-download the MT4 platform,the same problem stays,damed frustrating!
It is best to email our support (or use phone or on-line chat). This isn’t a support forum and they can solve your issues immediately. Are you talking about a Live or Demo account that you are trying to log into? Is it for Free ECN or Pay for Limits system?
  • #8,364
  • Nov 8, 2011 7:14am Nov 8, 2011 7:14am
I was having a login problem. Took Justin's advice and used the 'live chat' feature on the MBT website. Spoke with Ron. Apparently, last Friday all MT4 demos were deleted at close of day for an upgrade to the demo envirnment. Ron instructed me to create a new demo account by logging into the MBT website. Click on Demo under account summary then click Create New Metatrader Demo. Did it. Very quick and easy, now up and running. Charts are up but will need to wait until after 5PM to be able to trade. Thanks guys. Very fast and easy. Hope that helps others.
  • #8,365
  • Nov 8, 2011 9:41am Nov 8, 2011 9:41am
Hi Justin,

as I'm writing 15:37 GMT there's a +20 pip price discrepancy on the EUR/USD between my MT4 US live account and my UK MBT Live Desktop Account.

I have a short position in the UK account and the Mt4 feed shows a price 20 pip better.... This has been going on for more than 10minutes now.

I understand widened spreads because of iliquidity, but aren't we supposedly getting the same feed?? It doesn't look very professional / fair...

Hope to get an explanation about this....
  • #8,366
  • Nov 8, 2011 10:25am Nov 8, 2011 10:25am
Quoting Nearly Human
I was having a login problem. Took Justin's advice and used the 'live chat' feature on the MBT website. Spoke with Ron. Apparently, last Friday all MT4 demos were deleted at close of day for an upgrade to the demo envirnment. Ron instructed me to create a new demo account by logging into the MBT website. Click on Demo under account summary then click Create New Metatrader Demo. Did it. Very quick and easy, now up and running. Charts are up but will need to wait until after 5PM to be able to trade. Thanks guys. Very fast and easy. Hope that helps...
i did as i was told but where exactly do u get the password? i cant seem to be able to find any??
  • #8,367
  • Nov 8, 2011 10:56am Nov 8, 2011 10:56am
Quoting tricello
Hi Justin,

as I'm writing 15:37 GMT there's a +20 pip price discrepancy on the EUR/USD between my MT4 US live account and my UK MBT Live Desktop Account.

I have a short position in the UK account and the Mt4 feed shows a price 20 pip better.... This has been going on for more than 10minutes now.

I understand widened spreads because of iliquidity, but aren't we supposedly getting the same feed?? It doesn't look very professional / fair...

Hope to get an explanation about this....
Tricello,

Has nothing to do with fair or unfair. There was news out of Italy this morning that caused a heavy amount of bank pricing activity. The Meta servers were bogged down a bit by the number of updates and were about 20 seconds behind for about ten minutes. Once the market settled, it came back in-line. The quotes were all the same, just a little slow on the Meta side in terms of updating. The data feeds themselves come from the same place.
  • #8,368
  • Nov 8, 2011 10:57am Nov 8, 2011 10:57am
Quoting fxking
i did as i was told but where exactly do u get the password? i cant seem to be able to find any??
Fxking,

The password is whatever password you put in when you created your website login. It gets passed through to Meta when you create the Demo account.
  • #8,369
  • Nov 8, 2011 12:33pm Nov 8, 2011 12:33pm
Quoting jleblang
Tricello,

Has nothing to do with fair or unfair. There was news out of Italy this morning that caused a heavy amount of bank pricing activity. The Meta servers were bogged down a bit by the number of updates and were about 20 seconds behind for about ten minutes. Once the market settled, it came back in-line. The quotes were all the same, just a little slow on the Meta side in terms of updating. The data feeds themselves come from the same place.
I know it was news time, but my understanding was that all clients were connected to the same feed. That's the reason it seemed weird to me, specially because at the moment my position was favored by the lagging feed... No problem, overall I'm a very happy client. Thanks for the clarification
  • #8,370
  • Nov 8, 2011 1:04pm Nov 8, 2011 1:04pm
Quoting tricello
I know it was news time, but my understanding was that all clients were connected to the same feed. That's the reason it seemed weird to me, specially because at the moment my position was favored by the lagging feed... No problem, overall I'm a very happy client. Thanks for the clarification

Yes, it is all the same data feed (except the FREE ECN feed, which is completely different). The difference is that the feed passes through different servers to get to MT4 versus Desktop, they aren’t related at all in terms of displaying into the customer software, as they go through completely different processes (Meta versus Desktop).
  • #8,371
  • Nov 9, 2011 7:49am Nov 9, 2011 7:49am
Out of curiosity, has anyone managed to contact MBT Live support in the past 6 months?

Quote
Please wait, an operator will be with you shortly.
Your request is important to us. Please wait, an operator will be with you shortly.
Your request is important to us. Please wait, an operator will be with you shortly.
Your request is important to us. Please wait, an operator will be with you shortly.
Your request is important to us. Please wait, an operator will be with you shortly.
Your request is important to us. Please wait, an operator will be with you shortly.
Your request is important to us. Please wait, an operator will be with you shortly.
Your request is important to us. Please wait, an operator will be with you shortly.

Also, regarding FREE ECN, you said feed is different. What about slippages? Are they identical to ECN or worse/better?
"Everyone gets what they want out of the market." -- Ed Seykota
  • #8,372
  • Nov 9, 2011 9:13am Nov 9, 2011 9:13am
Quoting V4X
Out of curiosity, has anyone managed to contact MBT Live support in the past 6 months?
Yes, twice this week, no issues.
  • #8,373
  • Nov 9, 2011 10:57am Nov 9, 2011 10:57am
Quoting V4X
Out of curiosity, has anyone managed to contact MBT Live support in the past 6 months?
yes, a couple of times in sept. if you get that message without any reference to your place in line, then I believe support is closed.
  • #8,374
  • Nov 9, 2011 11:30am Nov 9, 2011 11:30am
I've been messing around with the MBT API recently...

It is interesting to see how often the ask price is below the bid price (ie, negative spread).

In MT4 you can't see this because it appears that MT4 is "adjusting" the bid/ask so the spread is never negative (a "feature" of MT4 I assume). If you think about this, this may lead to consequences with limits and stops within MT4.

Just an observation!

EURUSD from the last 20 minutes or so (using MBT API quotes). At these times on MT4 the spread was never negative:

Inserted Code
 
                 Quote Time (EST)     Ask       Bid
---------------------------------------------------
Quote inbalance: 2011.11.09 12:03:58 1.35939 1.35941
Quote inbalance: 2011.11.09 12:04:21 1.35908 1.35909
Quote inbalance: 2011.11.09 12:04:22 1.35898 1.35899
Quote inbalance: 2011.11.09 12:04:29 1.35898 1.35900
Quote inbalance: 2011.11.09 12:04:29 1.35898 1.35900
Quote inbalance: 2011.11.09 12:04:29 1.35904 1.35907
Quote inbalance: 2011.11.09 12:04:29 1.35906 1.35907
Quote inbalance: 2011.11.09 12:04:29 1.35906 1.35907
Quote inbalance: 2011.11.09 12:04:47 1.35912 1.35917
Quote inbalance: 2011.11.09 12:05:28 1.35900 1.35901
Quote inbalance: 2011.11.09 12:05:28 1.35900 1.35901
Quote inbalance: 2011.11.09 12:05:28 1.35900 1.35901
Quote inbalance: 2011.11.09 12:08:23 1.35949 1.35951
Quote inbalance: 2011.11.09 12:09:45 1.35917 1.35924
Quote inbalance: 2011.11.09 12:09:45 1.35914 1.35924
Quote inbalance: 2011.11.09 12:10:11 1.35895 1.35897
Quote inbalance: 2011.11.09 12:12:00 1.35948 1.35949
Quote inbalance: 2011.11.09 12:12:03 1.35935 1.35937
Quote inbalance: 2011.11.09 12:12:15 1.35944 1.35945
Quote inbalance: 2011.11.09 12:12:17 1.35944 1.35945
Quote inbalance: 2011.11.09 12:13:33 1.35954 1.35957
Quote inbalance: 2011.11.09 12:14:55 1.35942 1.35945
Quote inbalance: 2011.11.09 12:14:55 1.35942 1.35945
Quote inbalance: 2011.11.09 12:16:14 1.35961 1.35962
Quote inbalance: 2011.11.09 12:16:50 1.35982 1.35983
Quote inbalance: 2011.11.09 12:17:27 1.35958 1.35960
Quote inbalance: 2011.11.09 12:18:26 1.35927 1.35929
Quote inbalance: 2011.11.09 12:18:26 1.35927 1.35932
Quote inbalance: 2011.11.09 12:19:17 1.35953 1.35957
Quote inbalance: 2011.11.09 12:19:17 1.35953 1.35957
Quote inbalance: 2011.11.09 12:19:17 1.35953 1.35965
Quote inbalance: 2011.11.09 12:19:17 1.35953 1.35966
Quote inbalance: 2011.11.09 12:19:18 1.35962 1.35966
Quote inbalance: 2011.11.09 12:19:18 1.35962 1.35967
Quote inbalance: 2011.11.09 12:19:18 1.35962 1.35966
Quote inbalance: 2011.11.09 12:19:18 1.35963 1.35966
Quote inbalance: 2011.11.09 12:19:54 1.35992 1.35993
Quote inbalance: 2011.11.09 12:22:18 1.35970 1.35975
Quote inbalance: 2011.11.09 12:23:13 1.36010 1.36013
Quote inbalance: 2011.11.09 12:23:31 1.36011 1.36012
Quote inbalance: 2011.11.09 12:23:33 1.36012 1.36016
Quote inbalance: 2011.11.09 12:23:43 1.36023 1.36026
Quote inbalance: 2011.11.09 12:23:43 1.36023 1.36026
Quote inbalance: 2011.11.09 12:23:43 1.36023 1.36026
Quote inbalance: 2011.11.09 12:23:48 1.36032 1.36035
Quote inbalance: 2011.11.09 12:23:52 1.36033 1.36038
Quote inbalance: 2011.11.09 12:23:52 1.36033 1.36035
Quote inbalance: 2011.11.09 12:23:54 1.36033 1.36035
Quote inbalance: 2011.11.09 12:23:54 1.36033 1.36035
  • #8,375
  • Nov 9, 2011 4:11pm Nov 9, 2011 4:11pm
I've opened MB live forex trading account. Been getting "No connection", "Off quotes" as i've been trying to open trades/close trades/put s/l/put tp.
Why is that? I even can't open my trades, and this is annoying.
  • #8,376
  • Nov 9, 2011 10:10pm Nov 9, 2011 10:10pm
I have tried to get a demo for meta trader but am utterly lost do you have support or help somewhere for this?
  • #8,377
  • Nov 10, 2011 3:10am Nov 10, 2011 3:10am
Wanted to open an account with MB Trading but my country (Indonesia) is not on the list. You don't accept clients from Indonesia? Thanks.
  • #8,378
  • Nov 10, 2011 8:45am Nov 10, 2011 8:45am
Quoting Scottbends
I have tried to get a demo for meta trader but am utterly lost do you have support or help somewhere for this?
Do you mean beyond the MetaTrader 4 Demo item in the Get Started Now menu on their website?
  • #8,379
  • Nov 10, 2011 8:57am Nov 10, 2011 8:57am
Quoting bangster
I've opened MB live forex trading account. Been getting "No connection", "Off quotes" as i've been trying to open trades/close trades/put s/l/put tp.
Why is that? I even can't open my trades, and this is annoying.
Did you email [email protected] or contact them via online chat?
  • #8,380
  • Nov 10, 2011 9:18am Nov 10, 2011 9:18am
Hi justin!

I would like to know if free Ecn and Pay for Limit are in same way connected, I know the feed are different but the order of Free Ecn are in same way routed to Pay For Limit feed? In particular i would like to know if market order of Free Ecn could take Limit order in Pay for Limit.

Thanks!
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