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MB Trading Futures - Introduction

  • #7,581
  • Jun 17, 2011 10:33am Jun 17, 2011 10:33am
Quoting fxking
Justin,i have 2 Live acct on MT4 and Desktop Pro,my questions are,
1.Why is Quotes Differs on MT4 and Desktop Pro? Shouldnt they be the same since Both are LIVE accts?[i know it cos i practically 'eye-ball' the quotes almost all day long!]
2.Situation for today gotten worst,if Question 1's situation isnt bad enough,here is what had happened.I had Shorted a position via Desktop Pro platform but the result is that my Shorted position took the quotes from MT4 instead,why is this kind of situation happening? [Allow me to elaborate further,for example...
Sounds more like you have a delay or latency in your connection over Desktop to their quote server.
  • #7,582
  • Jun 17, 2011 10:48am Jun 17, 2011 10:48am
Quoting bennygill
Hey Justin,

I've got 2 questions. PLEASE help me, I've been through your normal customer service but they were not helpful.

1) I have to use the Ninjatrader platform because that is how I get my signals. I've got no problem with this. But when I enter into multiple trades on the same time frame (for example I'll enter into the EURUSD at 1.2222 and also again later at 1.4444) I CANNOT CHOOSE which trade to close. This is because Ninjatrader ONLY exits orders based on the FIFO rule. So if I want to close my 1.4444 order and keep my 1.2222 order...
Re NinjaTrader issues and closing multiple trades, there is no solution for running Ninja and Desktop Pro at the same time. We might want to try it with MBT Web (browser based); if you email me directly I can see about getting you access to the beta.

Re unfiltered data; please email [email protected] to explain further exactly what you need.
  • #7,583
  • Jun 17, 2011 11:02am Jun 17, 2011 11:02am
Quoting IndyTrader
Sounds more like you have a delay or latency in your connection over Desktop to their quote server.
I dont quite get what u r trying to say? As far as connection is concerned,there was no problem at that time when i was executing my trade.One of my main concerns is also that the LIVE MT4 & LIVE Desktop Pro's quotes DIFFERS!? Anyone experiencing such problems as me too???
  • #7,584
  • Jun 17, 2011 12:12pm Jun 17, 2011 12:12pm
Perhaps silly question, but in my "Open Orders" I have the follwoing row sitting there since yesterday. I can't delete it (cancel doesn't work, just nothing happens). It was created by "+Plus Order" > TTO. Somewhere near the US session closing I tried to cancel few orders, but they were "Rejected" (Order book).

Since this is a demo, I didn't really care what is going on and hit Cancel/Close few times and eventualy closed all positions (why they were rejected anyway???), but this particular row is still in my "Open Orders".


SellEUR/CHF16.6.2011 17:00:00TTO1,2049001,201000GTC1,20971005000MBTX17:00:00Cancel

Now, I opened a Short EUR/CHF position and I can't add TTO orders through "+Plus order".

Any idea what's the problem ? If any... What is the "Cancel" event?

Edit: Any attempt to change the above TTO ends up with to "Replace Reject"

Plamen
Bah...
  • #7,585
  • Jun 17, 2011 4:59pm Jun 17, 2011 4:59pm
Quoting fxking
I dont quite get what u r trying to say? As far as connection is concerned,there was no problem at that time when i was executing my trade.One of my main concerns is also that the LIVE MT4 & LIVE Desktop Pro's quotes DIFFERS!? Anyone experiencing such problems as me too???
I don't see that they differ. One might be slower than the other in streaming, but I don't think you will find that the quote on one platform did something that doesn't happen on the other. Can you show an example? I don't mean to say that they can't be different at any given second from each other, I'm just saying that what that is is the two platform displaying out of sync...one is lagging.

Are you simply saying that you see different quotes on the two, which could be a lag issue, or that you actually see the prices in sequence follow a different pattern?
  • #7,586
  • Jun 17, 2011 5:01pm Jun 17, 2011 5:01pm
Quoting fxking
I dont quite get what u r trying to say? As far as connection is concerned,there was no problem at that time when i was executing my trade.One of my main concerns is also that the LIVE MT4 & LIVE Desktop Pro's quotes DIFFERS!? Anyone experiencing such problems as me too???
And your example was pretty much the proof. You said you were watching both platforms, you placed a trade on Desktop, and you got filled at the price MT4 was showing. To me, that suggests that your MT4 quotes are up to speed, whereas Desktop is slightly delayed, and if you sent a market order, of course it got filled at the current bid.
  • #7,587
  • Jun 17, 2011 6:34pm Jun 17, 2011 6:34pm
Quoting fxking
I dont quite get what u r trying to say? As far as connection is concerned,there was no problem at that time when i was executing my trade.One of my main concerns is also that the LIVE MT4 & LIVE Desktop Pro's quotes DIFFERS!? Anyone experiencing such problems as me too???
Ignore that guy, to him every problem is on the client side, even if their server crashed.
  • #7,588
  • Jun 18, 2011 6:59am Jun 18, 2011 6:59am
Quoting PoundTrader
is there a way to switch back and fourth from demo to live account with out haven to right click on every window, desktop platform.
  • #7,589
  • Jun 18, 2011 5:02pm Jun 18, 2011 5:02pm
is there a way to switch back and fourth from demo to live account with out haven to right click on every window, desktop platform.
  • #7,590
  • Jun 19, 2011 7:05pm Jun 19, 2011 7:05pm
Quoting PoundTrader
is there a way to switch back and fourth from demo to live account with out haven to right click on every window, desktop platform.
With Desktop pro you can, I don't know if it is the same with the other.

Go to View>make sure SYMBOL BAR is selected on the drop down list. On the SYMBOL BAR line there will be another drop down list where you can go back and forth between all of your accounts.
  • #7,591
  • Jun 19, 2011 7:21pm Jun 19, 2011 7:21pm
Quoting Astroman
With Desktop pro you can, I don't know if it is the same with the other.

Go to View>make sure SYMBOL BAR is selected on the drop down list. On the SYMBOL BAR line there will be another drop down list where you can go back and forth between all of your accounts.
im using regular desktop
  • #7,592
  • Jun 19, 2011 7:34pm Jun 19, 2011 7:34pm
Using a demo on your mobile application and unable to sign in. States login failed. Incorrect username and/or password. I am using my correct username and password.
Is the mobile application down?
  • #7,593
  • Jun 20, 2011 1:58am Jun 20, 2011 1:58am
Quoting PoundTrader
is there a way to switch back and fourth from demo to live account with out haven to right click on every window, desktop platform.
You can group by ACCT, by left-clicking the top left corner and selecting "group."
Attached Image (click to enlarge)
Click to Enlarge Name: groupbyacct.jpg Size: 64 KB
  • #7,594
  • Jun 20, 2011 2:01am Jun 20, 2011 2:01am
Quoting paulguynj
Using a demo on your mobile application and unable to sign in. States login failed. Incorrect username and/or password. I am using my correct username and password.
Is the mobile application down?
Please email either [email protected] or [email protected] depending on which OS you are using. Provide your username and account number in the email and someone will look into it for you.

Thank you.
  • #7,595
  • Jun 20, 2011 2:06am Jun 20, 2011 2:06am
Webinars

MetaTrader 4 & MB Trading
6/20/2011 2:00:00 PM European Time Training 7pm London, 8pm Paris.
This Webinar will go over the basic functionality of MetaTrader 4 in correlation with MB Trading. The topics will include set up, overall features, preferences, order entry, and charting. The training will also discuss the differences between MB Trading's ECN (non-deal desk) MT4 versus generic MT4 concerning Expert Advisors and other areas. We look forward to your attendance at this event!

MultiCharts and MB Trading: From Creating Charts to Placing Orders
6/20/2011 8:00:00 PM EST
This webinar will provide a brief overview of using the MultiCharts platform with MB Trading data and brokerage. You will learn all you need to get started - how to add symbols, create charts, add analysis studies, and place orders.

Desktop Pro: Options Training Training
6/21/2011 12:00:00 PM EST
This webinar will go over the functionality of the MBT Desktop Pro for Options. The topics will include set up, overall features, preferences, order entry, and a question and answer session. We look forward to your attendance at this event!

MBT Desktop Pro: Stocks
6/22/2011 12:00:00 PM EST
This webinar will train you on the features of the MBT Desktop Pro for Stocks. The topics will include a preferences, order entry, charting options, and will be followed by a question and answer session. We look forward to seeing you at this event!

MBT Desktop Pro: Charts
6/23/2011 12:00:00 PM EST
This training will go over the features and functionality of the MBT Desktop Pro platform in regard to charts. The topics will include set up, preferences, order entry from the chart, studies, and plugins. We look foward to seeing you there!

OUFxtrader: Developing a Professional Trading Mindset
6/23/2011 8:00:00 PM EST
Properly analyze and understand your trade results, which could allow you to become a more consistent trader. A complimentary trading tool called the Trade Analyzer Dashboard will be offered when you attend this webinar event. Trade Analyzer Dashboard can be used every day to monitor business and identify areas that could help improve trading results. This training will include the mental aspects of trading and teach you how to better understand your trading through quick and simple analysis.
  • #7,596
  • Edited 8:48am Jun 20, 2011 5:37am | Edited 8:48am
Quoting jleblang
We are opening an office in the UK this summer, but the official date we go live has not been established. Re CFD's, we do plan to offer them eventually, but they will not be immediately available when we launch.
Would you be making available any safe haven currencies for accounts to be opened in with the UK office? (CHF or JPY?)

It would make opening an MBT Europe account attractive.
  • #7,597
  • Jun 20, 2011 6:07am Jun 20, 2011 6:07am
Quoting jleblang
You can group by ACCT, by left-clicking the top left corner and selecting "group."
had to do every window but it did the job, thanks
  • #7,598
  • Jun 20, 2011 7:45am Jun 20, 2011 7:45am
I am trying to login to my mt4 platform, and after a week, (I have build 402), AND i keep getting a common error when trying to login with my account number and master password.
  • #7,599
  • Jun 20, 2011 10:09am Jun 20, 2011 10:09am
Quoting Fudomyo
Would you be making available any safe haven currencies for accounts to be opened in with the UK office? (CHF or JPY?)

It would make opening an MBT Europe account attractive.
We will immediately offer GBP, EUR, and USD based accounts with plans to offer CHF and JPY in the future.
  • #7,600
  • Jun 20, 2011 10:10am Jun 20, 2011 10:10am
Quoting EmptyEterniT
I am trying to login to my mt4 platform, and after a week, (I have build 402), AND i keep getting a common error when trying to login with my account number and master password.
You need to contact - MBT Support
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