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MB Trading Futures - Introduction

  • #6,881
  • Mar 15, 2011 9:57am Mar 15, 2011 9:57am
As I reiterated in previous posts, if you guys at MBT can't even do your demo environment correctly, what / why should your LIVE be trusted also? I only went LIVE for my various strategy tests with you guys as one MT4 broker, but I will never use you guys as a true source of my larger capital.

Let me give my reason and analogy here: I test drive a car but it breaks down constantly, so I should still buy one? Same with electronics, try and break, etc. Or if you guys can't even properly implement a demo or test environment for "testing" what gives anyone confidence in the "real" thing? Above all, after testing and using at least 5 brokers MT4 system that MBT's demo environment is the only one with "glitches" and issue to the "detriment" of your users for at least a year I've been using your system? Again, I have other brokers to use and do use thus it's irrelevant to me most time. But to others who really rely on you guys, you have sorely dissapointed many.

Seriously Justin and MBT, you guys have more problems than you care to say. I said it last year and will say it again, you WILL continue to have problems because of your attitude or lack of understanding on systems. Understand why your demo is always failing and apply the same care and logic to the LIVE environment, and you will have better results - it's common sense. And when there is a problem, you guys and your Support staff is quick to blame Metatrader; I can call your group today and record a conversation of this attitude. "Oh, that's Metatrader, we don't own the software...yeah but you guys use it for your LIVE users with money invested." You guys are much more liable and responsible. If you guys feel that way about MT, get rid of it - simple concept. But if you do use it, own up to it. You guys have ethical responsibility to your users. If MBT intends to grow, fix your issues correctly and have better responses - from demo to live and treat your customers right; proper customer service or even PR department. Guess what, there are a few other brokers with "custom" implementations of Metatrader, and they are working fine as the software. Some brokers get the custom implemetation right and some do not. Not only do you guys complain about MT, but you also lack the attitude to take proper responsibility; school your Support staff on how to address this and get a proper PR group. MBT has no excuses, period. Stop trying to explain. Just say we are taking care of it, and move on - true customer service. And actually get it fixed - reimplement if you must. Bigger companies have done it many times before you.

Last but not least, I've been correct about your issues and continued issues since last year. It will still happen again due to incorrect / improper resolution. The bandaid fixes can only hold so long until it breaks again.
  • #6,882
  • Mar 15, 2011 9:58am Mar 15, 2011 9:58am
guys,this a forum for everyone to share and learn,if there is a problem with MBT,we voice out and seek for a solution,right justin? Dont make it too personal guys! I like MBT too but recently its true that MBT is really having abit of problems,isnt it?
  • #6,883
  • Mar 15, 2011 9:59am Mar 15, 2011 9:59am
Quoting RealPips
Wahh, wahh, wahh. Why is the world against me? Nobody understands my troubles. Boo hoo.
I get the feeling that you don't even trade on a real live account cause if you did you would understand what it means not to be able to use the software for an open trade and having to call each time and wait 30 min just to manage the trade, in particular in volatile markets as yesterday.

So keep using the demo or keep trading micro lots and everything would be just fine.
  • #6,884
  • Mar 15, 2011 10:04am Mar 15, 2011 10:04am
Quoting pinoyboy
....
Let me give my reason and analogy here: I test drive a car but it breaks down constantly, so I should still buy one? Same with electronics, try and break, etc. Or if you guys can't even properly implement a demo or test environment for "testing" what gives anyone confidence in the "real" thing?....
Seriously Justin and MBT, you guys have more problems than you care to say.[b] I said it last year and will say it again, you WILL continue to have problems because of your attitude or lack of understanding on systems. Understand...
+1
  • #6,885
  • Mar 15, 2011 10:07am Mar 15, 2011 10:07am
Quoting pinoyboy
Understand why your demo is always failing and apply the same care and logic to the LIVE environment, and you will have better results - it's common sense. And when there is a problem, you guys and your Support staff is quick to blame Metatrader; I can call your group today and record a conversation of this attitude. "Oh, that's Metatrader, we don't own the software...yeah but you guys use it for your LIVE users with money invested." You guys are much more liable and responsible. If you guys feel that way about MT, get rid of it - simple concept....
+1
  • #6,886
  • Mar 15, 2011 10:09am Mar 15, 2011 10:09am
Quoting pinoyboy
"Not only do you guys complain about MT, but you also lack the attitude to take proper responsibility; school your Support staff on how to address this and get a proper PR group. MBT has no excuses, period. Stop trying to explain. Just say we are taking care of it, and move on - true customer service. And actually get it fixed - reimplement if you must. Bigger companies have done it many times before you.

Last but not least, I've been correct about your issues and continued issues since last year. It will still happen again due to incorrect /...
+1
  • #6,887
  • Mar 15, 2011 10:09am Mar 15, 2011 10:09am
Quoting wwwin
I don't give a shit about the way you trade and you should not get involved about the way I trade.
Please keep posting.

I can't get this image out of my head: you sitting in front of your PC, red-faced, horns coming out of your head, pounding on the keyboard, irate at MBTrading and the rest of the forex world because you just can't get no satisfaction.

Also, please use more F-bombs...it makes the image even more entertaining.

BTW...yes, I trade live with MBT..yes, I had problems yesterday...yes, problems are very rare...yes, I am, for the most part, satisfied with my broker - they are better than most of the alternatives.
  • #6,888
  • Mar 15, 2011 10:17am Mar 15, 2011 10:17am
Quoting pinoyboy
As I reiterated in previous posts, if you guys at MBT can't even do your demo environment correctly, what / why should your LIVE be trusted also? I only went LIVE for my various strategy tests with you guys as one MT4 broker, but I will never use you guys as a true source of my larger capital.

Let me give my reason and analogy here: I test drive a car but it breaks down constantly, so I should still buy one? Same with electronics, try and break, etc. Or if you guys can't even properly implement a demo or test environment for "testing" what...
i don't think they was ready for all the traders that was opening accounts with them, they don't seem to have the capacity to handle all the orders comming at them, seems to me there trying to keep there cost low / taking the cheap way out
  • #6,889
  • Mar 15, 2011 10:19am Mar 15, 2011 10:19am
Quoting RealPips
Well, computers can do all sorts of strange things and then the humans have to find out about them and correct them....
RealPips,

Your last statement is incorrect. We only have a single live quote feed. Our platforms don’t receive different quotes. Everything comes equally from the aggregation of our banks and ECN, and that’s it.

You hit more likely on the issue between charts in MT4 and Desktop Pro in your post. Separate from what could be small server speed differences, the rendering systems between the two platforms are different, and this could explain the differences. But just to be absolutely clear…the quote feeds from the two are identical in terms of raw data.
  • #6,890
  • Mar 15, 2011 10:19am Mar 15, 2011 10:19am
Quoting pinoyboy
As I reiterated in previous posts, if you guys at MBT can't even do your demo environment correctly, what / why should your LIVE be trusted also? I only went LIVE for my various strategy tests with you guys as one MT4 broker, but I will never use you guys as a true source of my larger capital.

Let me give my reason and analogy here: I test drive a car but it breaks down constantly, so I should still buy one? Same with electronics, try and break, etc. Or if you guys can't even properly implement a demo or test environment for "testing" what...
While I certainly can't speak for MB Trading, I can say that I think your perspective is off a bit. MBT (or EFX) started with Navigator. Which was a solid trading app, but no charting. This was their preferred software package. At that time everyone and their brother was clamoring for them to support MT4(me included), so they added that functionality as a service to their customers(and to try and make money). I don't guess they really wanted to do this, judging by how long it took. It is not really their fault if the app is crap. And perhaps they don't want to spend as big of their budget fixing MT4 errors as they do on their own platform. As far as the demo environment goes, get over it. It is not there for your enjoyment per se.

MBT's preferred platform is Desktop Pro and has matured to the point that it is a valid standalone trading/charting app. If you like MB Trading, but not their MT4 service, then use another software package or go to a broker has the MT4 service that you desire.

I don't use MBT's MT4 although I do still have an Live account open and I can't remember any issues that cost me money with it. But if they are having big issues on the live servers and are not fixing them, that's different I suppose. My experience with MB Trading is that while thy are not perfect(are you?) they generally make way more of an effort to do things right than any other entity I've encountered in the forex world.

I'll repeat the ad nauseum sentiment. MT4 sucks for real trading. Use at your own peril.

Here's an alternate thought. Maybe MB Trading is sick of all the newbies bitching about MT4 and dealing with it's problems, that they are letting it stay fucked up in hopes that people will either switch to Desktop Pro or just get off their backs already!
  • #6,891
  • Mar 15, 2011 10:19am Mar 15, 2011 10:19am
Quoting wwwin
If you would care about reading what I post, I said yesterday that I like the spread and the paid for limit and that I would give them another chance. http://www.forexfactory.com/showpost...postcount=6855

At any rate it is not your fu***ng business why I am here or not. I am here because I want to be here so fu***ck off. You are a f***ng cheerleader that only wants one side of the story told. This is a public forum and people have the right to post pro and con about MBTrading. Its people like you that prolong their problems...
Wwwin,

While I don’t tend to reply to posts that can’t be kept a little kinder in tone to others, I just wanted to make clear that IT does know now what happened yesterday and steps are being taken to make sure that it does not happen again. It was not something that has occurred previously in our Live or Demo environment.

Thank you for your continued support of MBT.
  • #6,892
  • Mar 15, 2011 10:21am Mar 15, 2011 10:21am
Quoting jleblang
RealPips,

Your last statement is incorrect. We only have a single live quote feed. Our platforms don’t receive different quotes. Everything comes equally from the aggregation of our banks and ECN, and that’s it.

You hit more likely on the issue between charts in MT4 and Desktop Pro in your post. Separate from what could be small server speed differences, the rendering systems between the two platforms are different, and this could explain the differences. But just to be absolutely clear…the quote feeds from the two are identical in terms of...
Thanks for clearing that up Justin.
  • #6,893
  • Mar 15, 2011 10:28am Mar 15, 2011 10:28am
Quoting RealPips
While I certainly can't speak for MB Trading, I can say that I think your perspective is off a bit.
Here's an alternate thought. Maybe MB Trading is sick of all the newbies bitching about MT4 and dealing with it's problems, that they are letting it stay fucked up in hopes that people will either switch to Desktop Pro or just get off their backs already!
Not only is "your" reality and perspective off, but you obviously have a nice way of turning off others with your colorful language. You are not helping MBT in any way. If you represent them in any fashion, do them the service of shutting it down. As a "newbie", I can assure you that I make more in a day than you make in a year trading; the purpose of stating that is because this "newbie" actually knows what he's talking about.

Again, if you are really trying to help MBT, shut it down.
  • #6,894
  • Mar 15, 2011 10:36am Mar 15, 2011 10:36am
Quoting pinoyboy
Not only is "your" reality and perspective off, but you obviously have a nice way of turning off others with your colorful language. You are not helping MBT in any way. If you represent them in any fashion, do them the service of shutting it down. As a "newbie", I can assure you that I make more in a day than you make in a year trading; the purpose of stating that is because this "newbie" actually knows what he's talking about.

Again, if you are really trying to help MBT, shut it down.
I agree, if they had stopped the cheerleading and the blame MetaQuotes and MT4 game this would have stopped yesterday. They just don't get it. I am also a newbie that has made more pips in an hour than this guy in his whole life....funny how he says he doesn't use MB's MT4 and later says it never caused him a problem...duh
  • #6,895
  • Mar 15, 2011 10:37am Mar 15, 2011 10:37am
Quoting wwwin
I get the feeling that you don't even trade on a real live account cause if you did you would understand what it means not to be able to use the software for an open trade and having to call each time and wait 30 min just to manage the trade, in particular in volatile markets as yesterday.

So keep using the demo or keep trading micro lots and everything would be just fine.
I hope you don't use that same brain to take trades. You are incorrect. I don't trade demo or micro only Live Desktop Pro, and I could have been the one that took the other side of your losing trade. That's because being an MBT Cheerleader gives me special pricing and execution... LOL

I have a feeling you don't know how to read, because I just stated that I had a live position that was negative that I couldn't close. I have had open negative positions while dealing with a technical issue at MBT, a few. I have had the trade desk close a position at a loss, when it was in profit at the beginning of the call. Whoopdie-doo Understand?

Ok, I'm really done now. No more time on you.
  • #6,896
  • Mar 15, 2011 10:40am Mar 15, 2011 10:40am
Quoting RealPips
.... I have had open negative positions while dealing with a technical issue at MBT, a few. I have had the trade desk close a position at a loss, when it was in profit at the beginning of the call. Whoopdie-doo Understand?...
And if that is acceptable to you, your are a masochist or trade micros only.
  • #6,897
  • Mar 15, 2011 10:42am Mar 15, 2011 10:42am
Quoting RealPips

Here's an alternate thought. Maybe MB Trading is sick of all the newbies bitching about MT4 and dealing with it's problems, that they are letting it stay fucked up in hopes that people will either switch to Desktop Pro or just get off their backs already!
Now the above is about the most ignorant, contradictory and hypocritical thing I've read in this forum .......

Quoting RealPips
Have you spoken to the trade desk or MB Support about this?
You can save yourself a lot of keystrokes by making this your signature along with the phone number of support!


cheers
  • #6,898
  • Mar 15, 2011 10:49am Mar 15, 2011 10:49am
Quoting pinoyboy
Not only is "your" reality and perspective off, but you obviously have a nice way of turning off others with your colorful language. You are not helping MBT in any way. If you represent them in any fashion, do them the service of shutting it down. As a "newbie", I can assure you that I make more in a day than you make in a year trading; the purpose of stating that is because this "newbie" actually knows what he's talking about.

Again, if you are really trying to help MBT, shut it down.
pinoyboy- would you be available today for a phone call? If so, PM me your number please and someone will contact you.
  • #6,899
  • Mar 15, 2011 10:52am Mar 15, 2011 10:52am
Quoting pinoyboy
Not only is "your" reality and perspective off, but you obviously have a nice way of turning off others with your colorful language. You are not helping MBT in any way. If you represent them in any fashion, do them the service of shutting it down. As a "newbie", I can assure you that I make more in a day than you make in a year trading; the purpose of stating that is because this "newbie" actually knows what he's talking about.

Again, if you are really trying to help MBT, shut it down.
If my colorful language makes people feel one thing or the other it is for them to decide, not you. I'm ok with the fact that I turned you off, it happens, especially with closed minded people.

I suppose I should be honored to be corrected by someone who (according to his own esteem and admission) is such an advanced and insanely profitable trader(I don't care if you are or not). I could only hope one day to be as fantastic as you.

FYI, I have nothing other than a client relationship with MBT and am not concerned in any way about making them happy. I say my truth, if it is good or bad for them, so.be.it.
  • #6,900
  • Mar 15, 2011 10:53am Mar 15, 2011 10:53am
Quoting wwwin
I am also a newbie that has made more pips in an hour than this guy in his whole life....
Quoting pinoyboy
As a "newbie", I can assure you that I make more in a day than you make in a year trading; the purpose of stating that is because this "newbie" actually knows what he's talking about.
Aww, it's sad to see you guys brag on the internet to random strangers. Keep your chins up, guys!

Anyways, just here to reiterate my support for MBT. Only have had one problem and support cleared it up quickly. Not a fan of the extended rollover, but it's a negligible impact to me most of the time anyways.
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