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Index of FX Pro Server problems

  • #41
  • Sep 21, 2010 8:54pm Sep 21, 2010 8:54pm
website back.
  • #42
  • Sep 21, 2010 9:08pm Sep 21, 2010 9:08pm
Quoting naminori
The site is back online, but...

It's just appalling to me looking at the fact that their website does not say anything about what has been happening; technical glitch or whatever.

They don't explain the cause of the issue, nor apologize.

Is this what a honest broker does???


Live chat:

Tanja: Hello, How may I assist you?
Tanja: How may I help you today?
you: i thought this was an honest broker
you: why wasn't anything said
you: their was an issue just recently, without a warning
you: what happen?
Tanja: My apology, we were experiencing a technical issue.
Tanja: Which should be resolved now, and you should be able to log in now.
you: how will i know this will not happen again?
Tanja: I can assure you that this has not happened before.
Tanja: I understand, however in cases where you are unable to connect to the server, you need to give a verbal instruction to our dealing desk at +357 25 969 239
  • #43
  • Sep 21, 2010 9:24pm Sep 21, 2010 9:24pm
website and mt4 IS BACK
  • #44
  • Sep 21, 2010 9:44pm Sep 21, 2010 9:44pm
we should find a new broker !
  • #45
  • Sep 23, 2010 3:07am Sep 23, 2010 3:07am
Quoting banana9009
we should find a new broker !
I moved to dbFX.
FxPro used to be good, and I said it loudly here on the forum, but now they're messing things up. They only care about their brand in preparation for the IPO.
  • #46
  • Sep 23, 2010 6:09pm Sep 23, 2010 6:09pm
Quoting squaw
lol one jealous and angry "pro"-DEMO trader above

FxPro does not allow me to withdraw from my DEMO account!!! Be careful!!!
I guess FXPro employees have poor literacy skills (ie. don't know how to read):

http://ftalphaville.ft.com/blog/2010...n-f1-meets-fx/

Last time I checked, Financial Times was not running the FXPro demo either for laughs or for real.
  • #47
  • Edited 7:38pm Sep 23, 2010 6:12pm | Edited 7:38pm
Quoting naminori
I suspect they did this on purpose because it happened almost right after FOMC when we see that clear direction. This is when retail traders can make money easier than usual.

http://www.forexfactory.com/showthre...97#post3784497
Some dealing desk brokers will resort to system freezes if their trading "book" (inventory) becomes severly imbalanced to their detriment and the customers' gain, ie. if they can't lay off the risk/hedging sufficiently to net out the customers' trades. They will then freeze the system or pretend there was a server problem, etc.

Obviously, this would be theft. Hard to know what is legit. or what happened here.

Here's a fun indi for Squaw and the FXPro advertizing dept. to play with:

http://codebase.mql4.com/7032
  • #48
  • Sep 28, 2010 9:56am Sep 28, 2010 9:56am
It is ridiculous,
some of the support-guys still deny that FXPro is having any server problems.
Some say it has never happened, some say it only happens on demo, some even say it only happens when I'm not using the MT4-version downloaded from their webpage.

I'm a bit sad, as it started as a quite reliable br*ker.


BTW, I have proof at hand that FxPro is using the MT4 Virtual Dealer PlugIn

So far, L.
  • #49
  • Sep 28, 2010 3:19pm Sep 28, 2010 3:19pm
BTW, I have proof at hand that FxPro is using the MT4 Virtual Dealer PlugIn



Some of my trades took 4 to 8 seconds to be executed... It's for sure the Virtual Dealer PlugIn.
  • #50
  • Sep 28, 2010 11:33pm Sep 28, 2010 11:33pm
Quoting Lowen
It is ridiculous,
some of the support-guys still deny that FXPro is having any server problems.
Some say it has never happened, some say it only happens on demo, some even say it only happens when I'm not using the MT4-version downloaded from their webpage.

I'm a bit sad, as it started as a quite reliable br*ker.


BTW, I have proof at hand that FxPro is using the MT4 Virtual Dealer PlugIn

So far, L.
Can you post such proof?
  • #51
  • Sep 29, 2010 3:49am Sep 29, 2010 3:49am
Quoting amarfx
Can you post such proof?
yes, kinda.
but as I think about it, I'm not sure it would be wise. Who knows what mafia sits in such companies
I could think about sending the info to FF staff or the like, thou.
Twee, is this anything belonging in these forums, or do u oppose it?

Lowen
  • #52
  • Nov 8, 2010 4:51am Nov 8, 2010 4:51am
Hey,
in the last half year, with FxPro I realize a lot of order delay..
Also if I wanna change the SL of an order, sometimes it takes 5-10 seconds.
This is on demo... How will it be Live?

Is this what we should expect from our broker??

One year ago I planned to go live with FxPro.
Now I'm sure I won't..


L
  • #53
  • Last Post: Nov 8, 2010 6:28am Nov 8, 2010 6:28am
Dont.
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