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MB Trading Futures - Introduction

  • #5,421
  • Jun 16, 2010 10:36am Jun 16, 2010 10:36am
Quoting makefx
Are you saying we could use Desktop/Nav software to trade even we are MT4 Client???
No, purely for monitoring purposes only.

Every Meta account has an underlying Nav account, so if you log into the website or our Nav/Desktop software right now, you can see if any positions closed due to a Limit hitting. Whatever you see in Nav/Desktop is correct.
  • #5,422
  • Jun 16, 2010 10:40am Jun 16, 2010 10:40am
Quoting jleblang
No, purely for monitoring purposes only.

Every Meta account has an underlying Nav account, so if you log into the website or our Nav/Desktop software right now, you can see if any positions closed due to a Limit hitting. Whatever you see in Nav/Desktop is correct.
Now that must be resolved in future too. I understand it's hard to make, but it would be very usefull
  • #5,423
  • Jun 16, 2010 10:42am Jun 16, 2010 10:42am
Everyone,

Meta is back up and connected and working fine. Please take a look at your account. If everything appears correct, trading will work fine. A handful of customers are going to see positions that are duplicates of old positions. If you see a trade that does not belong, please do NOT close the trade. Call trade desk so we can resolve the issue and remove the old duplicate. If you close the trade in Meta, you will create a true position in the opposite direction. We are still looking at what caused the issue and will get back to you. We apologize for the inconvenience.

FOREX Trade Desk: (866) 628-3002
International: (310) 647-4279
  • #5,424
  • Jun 16, 2010 10:43am Jun 16, 2010 10:43am
Lol, I got 50$ bonus after correction. Thanks MBT
  • #5,425
  • Jun 16, 2010 10:48am Jun 16, 2010 10:48am
Quoting egkid
No Connection with MT4 , Well no broker is perfect but the difference how fast it takes to fixing it
Back to work fine -)
Thanks Justine for care to us and helping
  • #5,426
  • Jun 16, 2010 10:50am Jun 16, 2010 10:50am
Quoting jleblang
Wwwin,

The problem is that the connection between Meta and the ECN is down. An ECN doesn’t hold a stop order. An ECN holds limit orders from banks and customers and other destinations (which creates the market) and accepts market orders to execute against those limits. A stop is held by the software that is monitoring the price and then fires a market order at the ECN once the price hits. The problem is that our Meta is currently disconnected from the ECN itself, so it can’t send those orders to the ECN.

So to be clear based on what you referenced....
OK, that explains, cause only TSL should require that the client MT4 be opened.
  • #5,427
  • Jun 16, 2010 10:51am Jun 16, 2010 10:51am
Quoting egkid
Back to work fine -)
Thanks Justine for care to us and helping
You're very welcome. I wish it could have been quicker, but I left my magic hat at home. Stay tuned for more updates.

Thank you for your patience everyone.
  • #5,428
  • Jun 16, 2010 10:53am Jun 16, 2010 10:53am
Q to Justine - is there a procedure to move funds from MT4 to NAV account?
  • #5,429
  • Jun 16, 2010 10:56am Jun 16, 2010 10:56am
i open a live account from web size:https://www.mbtrading.com/ola/getStarted.aspx.As for a Chinese,my account is applied unfair items as follows:
1. A minimum account banlance of $100 is required to open new position.
2. $5 per 100,000 USD trade.
  • #5,430
  • Jun 16, 2010 10:58am Jun 16, 2010 10:58am
Quoting jleblang
You're very welcome. I wish it could have been quicker, but I left my magic hat at home. Stay tuned for more updates.

Thank you for your patience everyone.
How often this happen??? It is kind scare me 'cause I trade big LOT...I'm currently using Thinkorswim...And they have not dissappointed me since I with them back 6 years ago...

I just looking for mt4 platform with MBT, I heard good thing about it...Now I'm kind of scared...5 hours downtime to me. It is ALOT.

Just question, since you launch MT4, How many times system went down?
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  • #5,431
  • Jun 16, 2010 11:01am Jun 16, 2010 11:01am
Quoting jleblang
Everyone,

If you close the trade in Meta, you will create a true position in the opposite direction

FOREX Trade Desk: (866) 628-3002
International: (310) 647-4279
Jeff,

So I had to leave my trading desk and closed 2 erroneous trades myself ,
My MT4 shows NO trades currently open...

Is it correct or do I now have 2 stealth trades running?
  • #5,432
  • Jun 16, 2010 11:01am Jun 16, 2010 11:01am
Quoting makefx
How often this happen??? It is kind scare me 'cause I trade big LOT...I'm currently using Thinkorswim...And they have not dissappointed me since I with them back 6 years ago...

I just looking for mt4 platform with MBT, I heard good thing about it...Now I'm kind of scared...5 hours downtime to me. It is ALOT.

Just question, since you launch MT4, How many times system went down?
I would suggest staying with swimmers. If you really want MBT as broker - go with their NAV
  • #5,433
  • Jun 16, 2010 11:02am Jun 16, 2010 11:02am
What about price data ? Is it accurate and none missing ?

From checking with my other platform it seems mbt mt4 still have gaps of missing data...


Plse provide a painless non form filling way to migrate to Navigator. Am quite tired of the mt4 platform
  • #5,434
  • Jun 16, 2010 11:04am Jun 16, 2010 11:04am
Quoting jonjon
What about price data ? Is it accurate and none missing ?

From checking with my other platform it seems mbt mt4 still have gaps of missing data...


Plse provide a painless non form filling way to migrate to Navigator. Am quite tired of the mt4 platform
MBT MT4 feed is innacuratem but pretty close. There are lots of missing bars on all timeframes. Havent checked it on NAV yet
  • #5,435
  • Jun 16, 2010 11:05am Jun 16, 2010 11:05am
Quoting Ulterior
I would suggest staying with swimmers. If you really want MBT as broker - go with their NAV
My major fund still with Thinkorswim since I'm trading futures, stocks and forex. They have very good fix spread for major pairs without commission.

I'm looking for MT4 'cause I like to send my trade alert real time to my clients as the same time I do...Thinkorswim doesn't offer that. I really hope MBT can combine MT4 and their platform together just in case this situation happen.
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  • #5,436
  • Jun 16, 2010 11:06am Jun 16, 2010 11:06am
Quoting makefx
My major fund still with Thinkorswim since I'm trading futures, stocks and forex. They have very good fix spread for major pairs without commission.

I'm looking for MT4 'cause I like to send my trade alert real time to my clients as the same time I do...Thinkorswim doesn't offer that. I really hope MBT can combine MT4 and their platform together just in case this situation happen.
I am moving to swimmer as soon as I get my account to meet deposit requirements for them
  • #5,437
  • Jun 16, 2010 11:07am Jun 16, 2010 11:07am
Quoting tommyd
Jeff,

So I had to leave my trading desk and closed 2 erroneous trades myself ,
My MT4 shows NO trades currently open...

Is it correct or do I now have 2 stealth trades running?
Tommyd,

Please check your positions in the Navigator or call into our office to confirm.

Better safe and than sorry.

Thank you.
  • #5,438
  • Jun 16, 2010 11:08am Jun 16, 2010 11:08am
Well, I would suggest that they work on this and allow MT4 account holders also trading access thru their Nav software, that would take care of a problem such as today's. As they said you can log in in Nav and see what is going on, and they state in their site that all prices are the same whether Nav or MT4, so just enabling trading Nav trading would:

1. Take care of a problem such as today's.
2. Give the customer a choice where to trade depending on what the customer needs as conditions change.
  • #5,439
  • Jun 16, 2010 11:09am Jun 16, 2010 11:09am
Quoting Ulterior
I am moving to swimmer as soon as I get my account to meet deposit requirements for them
Yes, I indeed love Thinkorswim...Their trading system NEVER go down once since I with them for past 6-8 years. and they save me alot on commission with tight spread.
One more thing Thinkorswim has better EXECUTION compare with MBT 'cause many order I got filled thinkorswim, NOT MBT...Even I only trade very tiny lot with MBT. Thinkorswim filled me on standard lot.

I thought MBT has same reputation....
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  • #5,440
  • Jun 16, 2010 11:12am Jun 16, 2010 11:12am
Quoting Ulterior
Q to Justine - is there a procedure to move funds from MT4 to NAV account?
You'll have to open another account selecting Desktop in the application, but we won't have to verify any of your info which should result in approval the same day.
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