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MB Trading Futures - Introduction

  • #3,301
  • Edited 1:44pm Mar 17, 2009 1:04pm | Edited 1:44pm
Quoting salem_747
Is there any one out there who had any trouble with MB Navigator account balance at the start of this week ?. Trades that were taken last friday are not reflected in the MB Navigator total account balance although they appear on the statement report in their website !!. Customer support yesterday said they are aware of that issue because it happened to many customers and it will be fixed in the next few hours. Now we are in the next day and they still didnt fix anything !!. Customer support was recontacted teday beofre 4 hours and I am still...
I've experienced the same. I've contacted MBT a few times regarding it as they said it would be fixed yesterday and since it wasn't, I just got off the "chat" support (http://www.mbtrading.com then click on "Chat with a Live Agent" at the top by the phone number, then click on the appropriate "One-On-One Chat Support" option) and they are still working on it. This time, they couldn't give me a timeframe on when it will be fixed.

This time on the "chat" support however, they did make a slight change to my "Account Value" within 5 minutes of my telling them, but it was still incorrect, so I contacted them again via "chat" and they said they are still working on it.

I'm going to hold off on trading until it's fixed, cuz from how our chat convo went, I got the impression that with new trades being added they can't get me up-to-date on Navigator.

Why this is, I don't know, because I was able to get what my "Account Value" should be by all the stats in my website account, and I was not in any trades at the time they made the first change to my Navigator, nor at present.

Anyway, for those experiencing this glitch, I would recommend you do the same. Hold off on trading until this is fixed and calculate what your "Account Value" should be via the website account, so that you are sure they credit your Navigator "Account Value" correctly.

Between this glitch and the "erroneous trade" glitches of late, I hope that things will become more stable soon, because this is not good.
  • #3,302
  • Mar 17, 2009 2:46pm Mar 17, 2009 2:46pm
Justin,

Is there a reason why the MT4 demo doesn't allow for the creation of a new demo account from within MT4? I haven't been able to access it since it was launched. Also, the sign up for an MT4 demo account link referenced on the FAQ is a dead link, might want to have them check that.

Lastly, is there any chance the historical feed available on the ActiveX API could be made available on the TCP/IP API? I've spoken with QuoteTracker support and this is basically the only issue preventing them from adding MBT backfill support. thanks
  • #3,303
  • Mar 17, 2009 5:11pm Mar 17, 2009 5:11pm
Quoting lava
Hi Piphunter, I am sorry but I do not agree with your statement about anonymity. My reason is that you trade on leverage or margin and or both, it is impossible to be anonymous. I say this as the broker supplies the margin and the bank supplies the leverage. So either way everyone who is linked to this transaction will know when you trade and for how much and for how long and your style of trading. The bank that grants you the leverage may also hedge your trade and I think they would have to. Regards, Lava
Maybe I'm missing something and if so please clarify, but if you were to receive actual volume info for a particular tick (i.e. = 3 mio) instead of just a tick (=1), there is no conceivable way to know if it was you or me that traded the 3 mio. Just as there is presently no way to know if you or me are responsible for the afore mentioned tick.
  • #3,304
  • Mar 18, 2009 3:41am Mar 18, 2009 3:41am
Hi Piphunter, One way of doing this is to tunnel a trader. I will not elaborate any further. But as Justin has stated that all trades are hedged. Therefore the bank and ECN must know when you trade as they need to hedge the trade. Or do you not agree that all trades are hedged?
  • #3,305
  • Mar 18, 2009 5:06am Mar 18, 2009 5:06am
Quoting lava
Hi Piphunter, One way of doing this is to tunnel a trader. I will not elaborate any further. But as Justin has stated that all trades are hedged. Therefore the bank and ECN must know when you trade as they need to hedge the trade. Or do you not agree that all trades are hedged?
With all due respect, I'm not sure you understand what you are talking about, or at minimum, what I'm talking about. Saying that though is to give you the benefit of the doubt, which I am not certain is appropriate. But I'll continue anyway:

The most "volume" information you can get trading spot FX (HSFX excluded) are tick counts which, based on the presumption of what constitutes a trade (which is another discussion), are always = 1. Instead of getting a "1", or a bunch of "1s" for a particular period of time, I want to get: "3000000", "10000", "5000", etc. 3000000 + 10000 + 5000 = 3015000, but as it is, you get a "3". I'm not sure how else to explain it to you if this simple example doesn't make it absolutely clear.

As for anonymity, if you believe you can tell who has placed a particular trade, go ahead and substantiate that. Tell me what trades I placed last week. Or, tell me what trades anyone has placed at any point, ever. You cannot. See m-w.com for a definition of anonymity if you are still confused on this point.

Having addressed the facts of the matter, I'll now address the apparent reality. It seems you are making a very thinly (poorly) veiled attempt to suggest that MB is in fact not operating as an ECN / matching-system by what you are suggesting. Yes I'm sure you are honestly confused as to the implication of a broker acting as a counter-party to a transaction, and that you are not in fact a toad from a deal desk assigned to MB thread-troll-duty, as so many before have been. That would be out of the question of course, because you are in fact (insert best worked-up story of average Joe-Trader identity here), and the very suggestion that you're a troll is horrendously insulting, of course.

I wonder, have we now come full circle, if the deal desk trolls are calling MB a deal desk in the interest of deterring customers? It's comedic really.

How about that volume data MB?

Cheers!
  • #3,306
  • Mar 18, 2009 2:12pm Mar 18, 2009 2:12pm
The kind of fills I'm getting under the circumstances for last 30 minutes... to be honest I want to open a facebook MB Trading Fan Page :-)

Awesome service!
  • #3,307
  • Mar 18, 2009 2:24pm Mar 18, 2009 2:24pm
Quoting lava
Hi Piphunter, One way of doing this is to tunnel a trader. I will not elaborate any further. But as Justin has stated that all trades are hedged. Therefore the bank and ECN must know when you trade as they need to hedge the trade. Or do you not agree that all trades are hedged?
Can you do me a quick favor and show me where Justin said that all trades are hedged?
  • #3,308
  • Mar 18, 2009 2:32pm Mar 18, 2009 2:32pm
Quoting Trader KGB
Justin,

Is there a reason why the MT4 demo doesn't allow for the creation of a new demo account from within MT4?...
Trader KGB-

As the Metatrader page on the site says, please contact MBT University (best way is the on-line chat support on the Contact page for Metatrader or MBT University, same thing). They have to create your demo account and will do it very quickly for you. It’s been this way since January 1.

Justin
  • #3,309
  • Mar 18, 2009 2:53pm Mar 18, 2009 2:53pm
Quoting jleblang
Trader KGB-

As the Metatrader page on the site says, please contact MBT University (best way is the on-line chat support on the Contact page for Metatrader or MBT University, same thing). They have to create your demo account and will do it very quickly for you. It’s been this way since January 1.

Justin
JLeblang: I have looked at your financial numbers on the FXTC web site, and MB Trading is only a few hundred thousand dollars above the minimum requirements of 415 million. This has me rather worried considering that I will be funding my account as soon as you have your MT4 platform ready.

Can you give me some feed back on that please, like is MB Trading going to throw some more money in the kitty, or are they going to try and sweak by ??
George
  • #3,310
  • Mar 18, 2009 2:54pm Mar 18, 2009 2:54pm
I actually thought Justin explained the hedging quite well with this simple statement:

http://www.forexfactory.com/showpost...postcount=3273
  • #3,311
  • Mar 18, 2009 3:02pm Mar 18, 2009 3:02pm
Quoting jleblang
As the Metatrader page on the site says, please contact MBT University (best way is the on-line chat support on the Contact page for Metatrader or MBT University, same thing). They have to create your demo account and will do it very quickly for you. It’s been this way since January 1.
Thanks, it's all set. You might want to update the FAQ page, as the link under How do I sign up for a demo is invalid (at least for Firefox users).

Any info on the TCP/IP API and historical feed?
  • #3,312
  • Mar 18, 2009 3:11pm Mar 18, 2009 3:11pm
there is an immense (indeed) number of historical bad data on every currency in MT4 demo, will it be fixed?
  • #3,313
  • Mar 18, 2009 3:35pm Mar 18, 2009 3:35pm
MBT doesn't do anything different than CME or any other exchange. If you want to be very technical, then CME also buys from you (when you want to sell) and instantly (milliseconds) sells it to the buyer at the same price. CME makes money on commissions.

Quoting Fulltime247
I actually thought Justin explained the hedging quite well with this simple statement:

http://www.forexfactory.com/showpost...postcount=3273
  • #3,314
  • Mar 18, 2009 4:37pm Mar 18, 2009 4:37pm
http://www.forexfactory.com/news.php?do=news&id=158914

"technology-driven, low-commission brokerage specializing in order routing in securities including Equities, Futures, FOREX, Bonds, and Options through various global exchanges, earned the highest rating given of 4.5 out of 5 stars in Barron’s 2009 Review of On-Line Brokers. MBT tied for first place in the trading technology category and was ranked second overall in a field of twenty-five competitors."

Thank you everyone for your continued support of MB Trading - we are very pleased to be able to announce this.

Additionally, please note that stock commissions improved slightly (on the Smart plan, $4.95 now covers 10,000 shares instead of 5,000). Options fees dropped from $1 to $0.95. Mutual funds and bonds were lowered to $12.95. Futures commissions were lowered as well.

Visit: http://mbtrading.com/commissions.aspx to see more.
  • #3,315
  • Mar 18, 2009 4:43pm Mar 18, 2009 4:43pm
Quoting jleblang
Options fees dropped from $1 to $0.95. Mutual funds and bonds were lowered to $12.95. Futures commissions were lowered as well.
And forex commissions were also... ohh..
  • #3,316
  • Edited 11:01pm Mar 18, 2009 6:32pm | Edited 11:01pm
Quoting forexpipmaster
JLeblang: I have looked at your financial numbers on the FXTC web site, and MB Trading is only a few hundred thousand dollars above the minimum requirements of 415 million. This has me rather worried considering that I will be funding my account as soon as you have your MT4 platform ready.

Can you give me some feed back on that please, like is MB Trading going to throw some more money in the kitty, or are they going to try and sweak by ??
George
Did you mean CFTC website and $15 million?

Don't be worried -we've addressed this many many times here on the forums - we have and will always meet every financial requirement, we just choose not to put a ton of money in a holding account until its actually due. It's a simply process to move the money over and we intend to when the times comes.
  • #3,317
  • Mar 19, 2009 4:14am Mar 19, 2009 4:14am
Hi,

I am trying to figure out, how MB sets its rollover rates. It certainly has some connection to the official benchmarks (fed funds rate, eonia, libor...) but how? Is there any information available, for example as provided bei IB (http://www.interactivebrokers.com/en...?ib_entity=llc).
I need this information for backtesting.

Thank you,
Pete
  • #3,318
  • Mar 19, 2009 6:15am Mar 19, 2009 6:15am
Quoting Pip Hunter E
With all due respect, I'm not sure you understand what you are talking about, or at minimum, what I'm talking about. Saying that though is to give you the benefit of the doubt, which I am not certain is appropriate. But I'll continue anyway:

The most "volume" information you can get trading spot FX (HSFX excluded) are tick counts which, based on the presumption of what constitutes a trade (which is another discussion), are always = 1. Instead of getting a "1", or a bunch of "1s" for a particular period of time, I...
Hi Piphunter, I will not descend to your level of insulting rhetoric. I have been a member of this forum for many years as my profile will show you. Goodbye.
  • #3,319
  • Mar 19, 2009 1:10pm Mar 19, 2009 1:10pm
Quoting Trader KGB
And forex commissions were also... ohh..
no them are the same...
  • #3,320
  • Mar 21, 2009 12:55pm Mar 21, 2009 12:55pm
Hey how do I access MBT Web? Just saw screenshot of the web browser based platform... been waiting for this. So how do I login there?
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