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MB Trading Futures - Introduction

  • #481
  • Mar 13, 2007 1:29am Mar 13, 2007 1:29am
hi justin i have a problem with my fx pro...

ever since i install the new navigator version 12 everytime i submit an order thru fx pro it hangs...

is there a newer version of fx pro or something?

thanks
  • #482
  • Edited 2:19am Mar 13, 2007 1:52am | Edited 2:19am
Justin why you are evoiding to answer my questions ???????
so' you interfere with clients cutting connection.........
  • #483
  • Mar 13, 2007 11:38am Mar 13, 2007 11:38am
Quoting gioviforex
Justin why you are evoiding to answer my questions ???????
so' you interfere with clients cutting connection.........
We would never interfere with clients by "cutting the connection", that is almost absurd to even suggest.

If you get disconnected, double click on the one of the small red lights in the top right corner of your platform and this should reconnect you immediately.

Do you have a firewall in place? Is this demo or live?

Have you called our office so that we can trouble shoot the issue with you?

Thank you,
  • #484
  • Mar 13, 2007 11:38am Mar 13, 2007 11:38am
Quoting hanz
hi justin i have a problem with my fx pro...

ever since i install the new navigator version 12 everytime i submit an order thru fx pro it hangs...

is there a newer version of fx pro or something?

thanks
Hi Hanz,

Have you tried uninstalling the EFX Pro and reinstalling it?

The new version of the pro is coming out shortly.

Let me know about the reinstall.
  • #485
  • Mar 13, 2007 12:02pm Mar 13, 2007 12:02pm
Quoting jleblang
Hi Hanz,

Have you tried uninstalling the EFX Pro and reinstalling it?

The new version of the pro is coming out shortly.

Let me know about the reinstall.
still hangs...ever since i install the new navigator i cant use the fx pro...hangs

hope the new version will come out soon...and indicate the pips gain/loss on the position window...
  • #486
  • Mar 13, 2007 1:40pm Mar 13, 2007 1:40pm
Quoting jleblang
We would never interfere with clients by "cutting the connection", that is almost absurd to even suggest.

If you get disconnected, double click on the one of the small red lights in the top right corner of your platform and this should reconnect you immediately.

Do you have a firewall in place? Is this demo or live?

Have you called our office so that we can trouble shoot the issue with you?

Thank you,
i have a live account with you.......
  • #487
  • Mar 13, 2007 2:33pm Mar 13, 2007 2:33pm
Quoting hanz
still hangs...ever since i install the new navigator i cant use the fx pro...hangs

hope the new version will come out soon...and indicate the pips gain/loss on the position window...
Just put the new version up...no changes, but works with the new Nav upgrades.
  • #488
  • Mar 13, 2007 6:02pm Mar 13, 2007 6:02pm
Quoting hanz
hi justin i have a problem with my fx pro...

ever since i install the new navigator version 12 everytime i submit an order thru fx pro it hangs...

is there a newer version of fx pro or something?

thanks
I too was having trouble with the ForexPro, but talking to Justin on the phone, The instructions were to uninstall both the forex pro and the navigator, then reinstalling them, they are working normal again.
Thank you justin.
Unsure why some are still having troubles.
Be sure to completely uninstal the old version.
Stan
  • #489
  • Mar 14, 2007 3:12am Mar 14, 2007 3:12am
Quoting Stan
I too was having trouble with the ForexPro, but talking to Justin on the phone, The instructions were to uninstall both the forex pro and the navigator, then reinstalling them, they are working normal again.
Thank you justin.
Unsure why some are still having troubles.
Be sure to completely uninstal the old version.
Stan
thanks stan...
  • #490
  • Mar 14, 2007 3:43am Mar 14, 2007 3:43am
not good...after unistall and reinstall back both the navigator and the fxpro it still hangs....

it hangs when i want to open or close position
  • #491
  • Edited 8:26am Mar 14, 2007 5:39am | Edited 8:26am
OK I tried to load DEMO and when I try to setup it keep asking for some kind of NET program. Can anyone give me please working link to this NET program?
Or is there some more simple way around it?
"Every battle is won before it is ever fought." - Sun-tzu, The Art of War.
  • #492
  • Mar 14, 2007 6:37am Mar 14, 2007 6:37am
Quoting Andy12
OK I tried to load DEMO and when I try to setup it keep asking for some kind of NET program. Can anyone give me please working link to this NET program, please?
Or is there some more simple way around it?
I think this may be the link you need.
http://www.microsoft.com/downloads/d...displaylang=en
  • #493
  • Mar 14, 2007 10:11am Mar 14, 2007 10:11am
Stan thank you very much for this link. I did instal it. But now I can't loging for same reason to Demo. It seems all instalations went good
Andrey

Quoting Stan
I think this may be the link you need.
http://www.microsoft.com/downloads/d...displaylang=en
"Every battle is won before it is ever fought." - Sun-tzu, The Art of War.
  • #494
  • Mar 14, 2007 4:14pm Mar 14, 2007 4:14pm
I'm trying to find out what the rollover fee's are on EFX. I can't find them on Navigator. Can anyone help?
  • #495
  • Mar 14, 2007 4:16pm Mar 14, 2007 4:16pm
Quoting schpsyk
I'm trying to find out what the rollover fee's are on EFX. I can't find them on Navigator. Can anyone help?
Hello Schpsyk,

This is Justin from EFX.

Have you had a chance to review this link?

http://efxgroup.com/rollover-premium-rates.html

I think you'll find all the information you were looking for there.

Let me know.
  • #496
  • Mar 14, 2007 5:12pm Mar 14, 2007 5:12pm
Quoting Andy12
Stan thank you very much for this link. I did instal it. But now I can't loging for same reason to Demo. It seems all instalations went good
Andrey
Contact EFX Group. They are very helpful.
Stan
  • #497
  • Mar 15, 2007 1:36am Mar 15, 2007 1:36am
same story with the platform , discnnect continuosly. i talked with them and changed server but it is the same...........ok i am talking of real account....
  • #498
  • Mar 15, 2007 1:55am Mar 15, 2007 1:55am
anyone having trouble using the fxpro after installing the newer version of the navigator?
  • #499
  • Mar 15, 2007 2:53am Mar 15, 2007 2:53am
ok i found out the new navigator version 12 if you install u cant use the fxpro
  • #500
  • Mar 15, 2007 9:01am Mar 15, 2007 9:01am
I'm having the same issues. I can't get into Navigator at all and when I place an order in FXpro, it immediately hangs. I have to restart it to make sure my order went through. I've de-installed both navigator and pro and re-installed more than once, but no luck! Very frustrating.
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