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Interbankfx platform gets frozen.

  • #1
  • First Post: Jan 24, 2008 4:43am Jan 24, 2008 4:43am
My interbankfx platform gets frozen for about 30 minutes. Anyone else having the same problem?
  • #2
  • Jan 24, 2008 4:46am Jan 24, 2008 4:46am
Quoting snowmenx
My interbankfx platform gets frozen for about 30 minutes. Anyone else having the same problem?
Yes.. it happens once and while. Their online support is not on yet. But the system is likely to resume shortly...
  • #3
  • Jan 24, 2008 4:53am Jan 24, 2008 4:53am
My connection to the demo servers has been down a lot lately.

It's down right now, but fortunately there's a brilliant game of tennis on (Nadal and Tsonga)...
  • #4
  • Jan 24, 2008 4:54am Jan 24, 2008 4:54am
We are currently experiencing technical difficulties. If you have a demo account, please email your questions to [email protected]. If you have a live account and need help closing or modifying an open trade, please type in your Name, Account #, ticket # and what you would like done and we will be right with you. We estimate that the system will be back up within the next 15 min. Thank you for your patience.

--------------------------------------------------------------------------

Geez..and can somebody tell me how to trade this way..
  • #5
  • Jan 24, 2008 5:36am Jan 24, 2008 5:36am
Thank you all. It is now Ok. Luckily, the market moved in my favour and some of my tp levels are hit.
  • #6
  • Jan 24, 2008 6:09am Jan 24, 2008 6:09am
Glad I went back to bed and missed the "technical difficulties".

My Interbank charts show missing data from 10:21 to 11:13 GMT today. That's almost an hour dropout during a time when the market was volatile - GBP/JPY reversed and moved 96 pips during this time.

There have been 3 other instances of this recently, I have times and dates documented on another computer which I cannot get to right now.

I would hate to leave IBFX since I've been happy with them otherwise, but this thing is happening just a little too often.

I am on mini-accounts 2 server.
  • #7
  • Jan 24, 2008 6:19am Jan 24, 2008 6:19am
Also it would be nice if they would fill in the missing data. With a huge gap in the chart, I feel like I'm trading "blind". I don't know how to trust anything I see; trendlines will not be valid, there may be support / resistance during that missing hour, etc.
  • #8
  • Jan 24, 2008 3:24pm Jan 24, 2008 3:24pm
There was a video on youtube that an IBFX client posted a while back to show them the platform freezes he was receiving, especially during news time. He posted it on the IBFX forum too, but that was quite sometime ago. I've seen freezes happen, though it's not all the time. I like IBFX, but am starting to look elsewhere. Orders take too long to execute (causing many requotes) and the Cable spreads running as high as 17pips is not uncommon (happens about once a day).
The market is like the matrix - it is you that must learn to bend
  • #9
  • Jan 24, 2008 7:03pm Jan 24, 2008 7:03pm
Quoting GridTrader
There was a video on youtube that an IBFX client posted a while back to show them the platform freezes he was receiving, especially during news time. He posted it on the IBFX forum too, but that was quite sometime ago. I've seen freezes happen, though it's not all the time. I like IBFX, but am starting to look elsewhere. Orders take too long to execute (causing many requotes) and the Cable spreads running as high as 17pips is not uncommon (happens about once a day).
Wow, I've never seen cable spread that high, but then i don't trade during news.

Also, I've never had requotes unless the price was moving rapidly, which does happen pretty often. I usually want to get out during or after a fast move.
  • #10
  • Jan 24, 2008 11:58pm Jan 24, 2008 11:58pm
i have two brokers and i was watching both accounts and interbank froze. the eurjpy was at 155.08 however my other account was showing it at 155.74. i put my bid in and got the 155.0 price. when it came back on line i made a nice 75 pips. thanks interbankfx
  • #11
  • Edited 1:08am Jan 25, 2008 12:36am | Edited 1:08am
Quoting bjcool74
i have two brokers and i was watching both accounts and interbank froze. the eurjpy was at 155.08 however my other account was showing it at 155.74. i put my bid in and got the 155.0 price. when it came back on line i made a nice 75 pips. thanks interbankfx
Well, try it again, it's frozen again.

I just opened an order and would now like to place a stop. I get the message "Trade Context is Busy". Nice. Real nice.

EDIT: I just contacted them. For this particular problem, you close the platform and re-open. It is working now.
  • #12
  • Jan 25, 2008 11:18am Jan 25, 2008 11:18am
Quoting bjcool74
i have two brokers and i was watching both accounts and interbank froze. the eurjpy was at 155.08 however my other account was showing it at 155.74. i put my bid in and got the 155.0 price. when it came back on line i made a nice 75 pips. thanks interbankfx
Sweet! Maybe this is what is sometimes referred to as market inefficiencies...

Quoting blueruby
Wow, I've never seen cable spread that high, but then i don't trade during news.

Also, I've never had requotes unless the price was moving rapidly, which does happen pretty often. I usually want to get out during or after a fast move.
I know people complain about spread all the time, but what I am saying about 17 pips on Cable is true. I have an EA I've been running for several months and one of it's features is tracking spread and creating an alert box when it gets past normal spread. I've also seen it happen late at night, around midnight PST.
The market is like the matrix - it is you that must learn to bend
  • #13
  • Jan 25, 2008 2:36pm Jan 25, 2008 2:36pm
The two brokers, I have are interbankfx and fxcm. I rather trade with interbank. The only times i have found that the spread is larger in when important news is coming out. with fxcm there spreads are all over the place. also i really don't like fxcm's platform and that you can't trade fraction lots sizes. I have found that interbank is more user friendly. I love the meta trader platform. when it comes to 17pip spread with gbp, i have not seen it. if it does it rare. most of the time gbpusd is fixed at 4pips. but i have been trading eurjpy, there has been some great price movement there.
  • #14
  • Jan 25, 2008 5:09pm Jan 25, 2008 5:09pm
Interbank is the best of a bad bunch (MT4 brokers), every morning I get up and see the holes in my charts were 'technical difficulties' must have kicked in. As ever, you get what you pay for.
The breaking of a wave cannot explain the whole sea.
  • #15
  • Jan 25, 2008 5:13pm Jan 25, 2008 5:13pm
Quoting GridTrader
I have an EA ... and one of it's features is tracking spread ....
Sorry if this is out of line, but Grid, can I have the code for the spread tracking part? Thanks.
  • #16
  • Jan 25, 2008 5:24pm Jan 25, 2008 5:24pm
Quoting Zen
Sorry if this is out of line, but Grid, can I have the code for the spread tracking part? Thanks.
Its part of expert system, therefore i can't give it out (it belongs to me and a few others that developed it). IHowever, I didn't want to leave you in the dark, so I did some searching and found this.
Attached File(s)
File Type: mq4 Spread Alert.mq4   1 KB | 375 downloads
The market is like the matrix - it is you that must learn to bend
  • #17
  • Jan 25, 2008 9:18pm Jan 25, 2008 9:18pm
Thanks, Grid.

Sorry, but you're misunderstood my earlier request. I asked only for the spread tracking part, not the whole EA.

Just to clear things out.

Thanks again.
  • #18
  • Jan 30, 2008 8:19am Jan 30, 2008 8:19am
Quoting bjcool74
The two brokers, I have are interbankfx and fxcm. I rather trade with interbank. The only times i have found that the spread is larger in when important news is coming out. with fxcm there spreads are all over the place. also i really don't like fxcm's platform and that you can't trade fraction lots sizes. I have found that interbank is more user friendly. I love the meta trader platform. when it comes to 17pip spread with gbp, i have not seen it. if it does it rare. most of the time gbpusd is fixed at 4pips. but i have been trading eurjpy, there has been some great price movement there.
Don't be fooled. Since when is 2 to 3 times a day considered rare? I should recheck my definition of it's meaning I guess. Here is a typical day. 3 times already! Best to track it and see for yourself before making claims that say otherwise. We always want to put full faith in our brokers until we learn otherwise don't we.

IBFX Spread Tracking GbpUsd 17-22 pips spread on a normal day.
Attached Image(s) (click to enlarge)
Click to Enlarge Name: sa1.gif Size: 14 KB
Click to Enlarge Name: sa2.gif Size: 14 KB
Click to Enlarge Name: sa3.gif Size: 14 KB
The market is like the matrix - it is you that must learn to bend
  • #19
  • Jan 30, 2008 8:29am Jan 30, 2008 8:29am
Quoting Craig
Interbank is the best of a bad bunch (MT4 brokers), every morning I get up and see the holes in my charts were 'technical difficulties' must have kicked in. As ever, you get what you pay for.
This I can agree with
The market is like the matrix - it is you that must learn to bend
  • #20
  • Jan 31, 2008 12:18pm Jan 31, 2008 12:18pm
I've been thinking about using InterbankFX for my live account. The demo froze on me also. Having second thoughts. Looking at ODL now.
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