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  • #1,381
  • Nov 9, 2007 11:01am Nov 9, 2007 11:01am
My EFX platform (live) as been disconnecting all morning. Very unstable.
  • #1,382
  • Nov 9, 2007 12:48pm Nov 9, 2007 12:48pm
I step into one meeting and look what happens…sheesh…

th_ngue21 – Our quotes are not our real quotes? What? Hidden true priceserver? What? Guys, first of all, the only sense that “our quotes” are not “our quotes” is that they belong to the banks, customers, and general liquidity pools that our system is linked to. Beyond that, we certainly don’t have some super secret separate server (say that five times fast) that has other quotes on it. We have way too many providers to route your orders to for us to possibly maintain a separate set of servers. Actually, I’m not even clear on what you were saying with that comment. If we show 100 and the real price is 140? I just going to leave that post alone for now until I get better clarification on the intent.

italianfx – As someone mentioned, not all of the banks in our system take less than minis. Let’s be clear on what that means. 100,000 increments. No problems. 10,000 increments. No problems. 1,000 increments, available, but not by all providers. That means that if you go to by a sub-level increment at the market, you might not get the ask price. Heck, if NONE of the banks at that moment offering in range happen to be the ones that take that increment, you might not get filled at all. Our algorithms are designed to prevent the system from giving you a fill too far away from the market, as that would usually be a bad fill. Now, on something like EUR/USD or GBP/USD, there should always be plenty of the sub-minis available. But on other pairs, that might not be the case at all times. Remember, you have to get filled by someone that is willing to fill you. We can’t magically get you a fill that doesn’t exist, and that discussion includes sub-minis (or micros).

You also brought up the concept of a 35 pip NEGATIVE spread. I assume what you mean is that you saw a bid that was 35 pips above the ask. Obviously, in the real market, this does not occur. That means that either one of the banks providing data was stuck at a price that was 35 pips out of whack, or they temporarily put up a bad quote from a system glitch on their end. In those cases, which we cannot control, obviously you should not expect to be able to hit the guy that is locked. And of course, he will fix the problem, and then he will be gone. So let’s give an example. What if the bids on our system for the GBPUSD were:

2.0850
2.0815
2.0814
2.0813
2.0812

And the asks were:

2.0816
2.0817
2.0818
2.0819

I hope it would be obvious to a trader that the single bid at 2.0850 is not correct. The quotes on the GBPUSD is still 2.0815 by 2.0816 in that case, with a bad bid stuck out there by one of the banks. If you try to hit the 2.0850, you probably won’t be able to. If you buy at 2.0816, obviously, you may think that you are up a lot because the bid shows 2.0850. But once that bank fixes their issue and disappears, the bid returns to normal.

So let me clarify. It IS possible that slightly crossed live quotes will appear on our system as banks are putting up prices, especially in fast markets. However, it probably doesn’t last more than a split second, and you won’t be able to capture the “negative” spread with your fingers anyway. If you see something significantly larger, especially with one bid or ask so far away from the rest on the Level 2, please use common sense and realize that something is amiss.

General – Those that are experiencing any quote freezes/platform lock-ups, I assume you are using the latest version of the Nav with the charts, which is clearly labeled BETA software on our website. Please uninstall and drop back to the regular version of the Nav and the problem should go away. Not everyone is experiencing the issue, but it is a known issue that is being investigated.

Have a wonderful weekend.
  • #1,383
  • Nov 9, 2007 1:47pm Nov 9, 2007 1:47pm
Quoting jleblang
I step into one meeting and look what happens…sheesh…

th_ngue21 – Our quotes are not our real quotes? What? Hidden true priceserver? What? Guys, first of all, the only sense that “our quotes” are not “our quotes” is that they belong to the banks, customers, and general liquidity pools that our system is linked to. Beyond that, we certainly don’t have some super secret separate server (say that five times fast) that has other quotes on it. We have way too many providers to route your orders to for us to possibly maintain a separate set of servers. Actually, I’m not even clear on what you were saying with that comment. If we show 100 and the real price is 140? I just going to leave that post alone for now until I get better clarification on the intent.

italianfx – As someone mentioned, not all of the banks in our system take less than minis. Let’s be clear on what that means. 100,000 increments. No problems. 10,000 increments. No problems. 1,000 increments, available, but not by all providers. That means that if you go to by a sub-level increment at the market, you might not get the ask price. Heck, if NONE of the banks at that moment offering in range happen to be the ones that take that increment, you might not get filled at all. Our algorithms are designed to prevent the system from giving you a fill too far away from the market, as that would usually be a bad fill. Now, on something like EUR/USD or GBP/USD, there should always be plenty of the sub-minis available. But on other pairs, that might not be the case at all times. Remember, you have to get filled by someone that is willing to fill you. We can’t magically get you a fill that doesn’t exist, and that discussion includes sub-minis (or micros).

You also brought up the concept of a 35 pip NEGATIVE spread. I assume what you mean is that you saw a bid that was 35 pips above the ask. Obviously, in the real market, this does not occur. That means that either one of the banks providing data was stuck at a price that was 35 pips out of whack, or they temporarily put up a bad quote from a system glitch on their end. In those cases, which we cannot control, obviously you should not expect to be able to hit the guy that is locked. And of course, he will fix the problem, and then he will be gone. So let’s give an example. What if the bids on our system for the GBPUSD were:

2.0850
2.0815
2.0814
2.0813
2.0812

And the asks were:

2.0816
2.0817
2.0818
2.0819

I hope it would be obvious to a trader that the single bid at 2.0850 is not correct. The quotes on the GBPUSD is still 2.0815 by 2.0816 in that case, with a bad bid stuck out there by one of the banks. If you try to hit the 2.0850, you probably won’t be able to. If you buy at 2.0816, obviously, you may think that you are up a lot because the bid shows 2.0850. But once that bank fixes their issue and disappears, the bid returns to normal.

So let me clarify. It IS possible that slightly crossed live quotes will appear on our system as banks are putting up prices, especially in fast markets. However, it probably doesn’t last more than a split second, and you won’t be able to capture the “negative” spread with your fingers anyway. If you see something significantly larger, especially with one bid or ask so far away from the rest on the Level 2, please use common sense and realize that something is amiss.

General – Those that are experiencing any quote freezes/platform lock-ups, I assume you are using the latest version of the Nav with the charts, which is clearly labeled BETA software on our website. Please uninstall and drop back to the regular version of the Nav and the problem should go away. Not everyone is experiencing the issue, but it is a known issue that is being investigated.

Have a wonderful weekend.

Thanks for your answer but there are many things I don't get.

1 the -30 spreed it lasted 5 minutes and not seconds, I bought and was filled but was not able to exit, another friend told me that at the same time he was selling and was filled but could not exit, so now this is very strange I could enter long but not exit and at the same time (during these 5 minutes) my friend sold but was not able to buy back?
Are you saing that to exit my 1 micro lot I should find another 1 micro lot trader available? for example... I bought 1 micro and putted my market order to exit, now I see the price move up and down, up and down, and I was +30 pips in profit then +10 then -2 then +30 again but my market order was still there waiting to be filled, I don't understand why during all this up and down lasted 2 minutes and all that transactions, no one was able to accept a market order for 1 micro?
And what about last week? the market was not moving fast but I putted a market order to close my 1 mini position when I was at + 5 and that market order was pending for 4 minutes and it was filled when I was at -1.
mytrading style is scalping but I need fast executions!
I think th_ngue21 is right, your price feed are not real, or at least you deal with just few banks, why I saw a spreed of -30 and my friend using currenex didn't see it?
whe want talk about your Level II? many times on each price there are only 100 minis, do you call this liquidity? does it show the liquidity provided by all your banks or just the orders on EFX customers? it's worthless!

About the stability problem....my trading station is not the beta version, I tested the beta version just one day to see how unstable it is.

Anyway I hope you will do something to fix all these problems!
  • #1,384
  • Nov 9, 2007 1:48pm Nov 9, 2007 1:48pm
Quoting jleblang
I step into one meeting and look what happens…sheesh…

General – Those that are experiencing any quote freezes/platform lock-ups, I assume you are using the latest version of the Nav with the charts, which is clearly labeled BETA software on our website. Please uninstall and drop back to the regular version of the Nav and the problem should go away. Not everyone is experiencing the issue, but it is a known issue that is being investigated.

Have a wonderful weekend.
Hi Mr leBlang,

no i use the old version which was the old version, in case of that could it be happen that we see a bad tick (spike) on charts, if we use the tickdata from MBT???

The next thing is, that the quotes was not really in seconds move back, that was more than seconds, i was around 4-5 minutes i think... had no screenshot of that... But the next problem is u have no historical data to check this...


Wonderful weekend to u and EFX team
  • #1,385
  • Nov 9, 2007 2:02pm Nov 9, 2007 2:02pm
One other note for everyone as a reminder. If you happen to experience a quote freeze (obviously, something that lasts more than a second or two which could be Internet lag), please make sure that you are calling into our office (or using the Live Help on the website). We may be able to redirect your connection via a different router depending on where you are. Any issues with freezes are intermittent and not part of the platform, but we would certainly like to be able to help you resolve the issue. Posting here on this board does no good if you haven’t notified our help desk so they can see it at the time.
  • #1,386
  • Nov 9, 2007 2:08pm Nov 9, 2007 2:08pm
italianfx –

I’m having a hard time following what you are saying. You reference a -30 spread again. It doesn’t matter how long they last, I think I’ve already cleared up what causes them, and they would exist until the bank got their order unstuck. In addition, they would be extremely rare. You keep mentioning one time that it happened. Has it happened again? Please take a screenshot next time as an example so I have an idea of what you are seeing. I have a feeling we will be waiting a while on that, but since you claim it lasted 5 minutes, it should be easy to get a screenshot.

I was very specific that not all of our liquidity providers trade the micros. I don’t see how that reads that you need to find another customer to transact with. What pair are you trading when this happens?

Not sure what the bit about currenex has to do with us. We don’t necessarily use the same band feeds as currenex, but we do have more feeds.

Most of the rest of this has been discussed on these boards many times. You mention that sometimes, you only see 100 lots at a price on the Level 2. That could be, but it also doesn’t mean that you would only get filled on 100. Many banks display one amount when they really have a lot more behind that. Also, since many banks are now displaying at sub-pip increments, you might see 200, 200, 100, 300, 500, 200, and 300 available at increments BETWEEN ROUND PIPS. That alone adds up to 1800 inside of a pip, and many of those banks will happily accept larger orders. Up until recently, the banks only showed even-pip liquidity, so all of that would have shown at one price. It is much better for you in terms of net pricing that they now show the sub-pip increments. We don’t get a lot of complaints from people about the liquidity on our platform, and I’m talking about people trading billions in volume a month, not people trading micros.

Regarding any stability, again, please contact us here at EFX when it happens. Take screenshots if you can, call us, use Live Help, whatever. Let us know. That’s the best way for us to help you fix the problem that you are having, as many people are not.
  • #1,387
  • Nov 9, 2007 2:14pm Nov 9, 2007 2:14pm
My platform (not beta) must have disconnected 10+ times from the quote server this morning. I closed the platform and restarted it multiple times and experienced the same thing. Also, the quotes were lagging, which I suppose was a result of the quote server issue...
  • #1,388
  • Nov 9, 2007 2:30pm Nov 9, 2007 2:30pm
Quoting bugscoe
My platform (not beta) must have disconnected 10+ times from the quote server this morning. I closed the platform and restarted it multiple times and experienced the same thing. Also, the quotes were lagging, which I suppose was a result of the quote server issue...
bugscoe ~

Please email me the following details.

  1. Name:
  2. Account Number:
  3. Username:
  4. Time of Event:
  5. Length of Event:
  6. Did you notice any red lights on the main tool bar & if so which one if you can remember:
  7. Where do you live: (state / country)
  8. Did the quotes freeze or actually disappear:
  9. What server are you on:

Checking which server you are on:

1. Open your Watchlist
2. Look in the symbol column for $SRVNAME
3. In the row with $SRVNAME you should have another column 'Company Name', if no add the column by right clicking the columns row.
4. Under Company name in the $SRVNAME row you should see something like prc112.

Email me at [email protected].

If anyone else is experiencing problems...email me the exact same info listed above.

DO NOT POST THIS PRIVATE INFO ON THE BOARDS!!!!

It's sad..but I do have to say that.

  • #1,389
  • Nov 9, 2007 2:41pm Nov 9, 2007 2:41pm
One final note.

Maybe some of you are new to trading. In case you hadn’t heard, two of our competitors were down today (both big names, but I have a policy of not speaking directly of the competition). And those were both deal desks! They have much simpler technology. The idea that we would never have a stuck quote from a provider when we have data coming from so many locations is ridiculous. It is going to happen. A trader needs to be smart enough to realize when a price is out of whack and not expect that you’ll be able to take advantage of the situation. If your ATM machine gives you an extra $20 and the bank figures out that it went to you, you still get dinged $20 out of your account. It just makes sense. Same thing here. It just makes sense that if a bid is 35 pips above the ask, something is not right. This is a highly complex market that is just evolving with platforms like ours and moving away from the deal desk. This is actually the reason that deal desks have existed for the last several years…it was the only way to create this market because the players weren’t linked up. That is just happening now, and there are technological issues that come out of that. The stock market wasn’t always this fluid market. If you were trading stocks back in the late 1990s like everyone here in our office, there were little glitches all of the time as the ECNs took over that marketplace. The percentage of time that we have issues is extremely small over the course of a week versus the number of people trading on the platform and the amount of time that the platform is running. But it is a part of this industry right now, even with other platforms that don’t have the complexity of our system. Keep in mind that when you are trading, you are working off of the assumption that your computer and Windows doesn’t hang or cause a problem, that your Internet provider doesn’t have a glitch, lag, or hiccup, that no routers between you and our servers experience a surge in activity or data problem, that our servers receive and process the information while getting hit with hundreds and even thousands of other orders, that we don’t get bad information from the banks in our system, etc. If the worst thing that happens in a week is that one bank locked up their quotes and it made it look like we had a negative spread for 5 minutes, well, that’s not a big deal, unless you somehow think that that means that you should be able to make 30 pips off of it. We are constantly updating the platform to add liquidity, order features, and everything else that makes trading forex exciting. We don’t get a lot of complaints about it, and judging by our current growth rate, obviously many people think it is an improvement over the deal desks. Does that make it perfect? No. Not at all. Nothing is 100% of the time. And I repeat…if you are having consistent freezing issues, I sure hope you are contacting our support desk via live help or phone. That is the reason that they are here 24 hours a day Sunday through Friday.

  • #1,390
  • Nov 10, 2007 10:27am Nov 10, 2007 10:27am
Quoting jleblang
italianfx –

I’m having a hard time following what you are saying. You reference a -30 spread again. It doesn’t matter how long they last, I think I’ve already cleared up what causes them, and they would exist until the bank got their order unstuck. In addition, they would be extremely rare. You keep mentioning one time that it happened. Has it happened again? Please take a screenshot next time as an example so I have an idea of what you are seeing. I have a feeling we will be waiting a while on that, but since you claim it lasted 5 minutes, it should be easy to get a screenshot.

I was very specific that not all of our liquidity providers trade the micros. I don’t see how that reads that you need to find another customer to transact with. What pair are you trading when this happens?

Not sure what the bit about currenex has to do with us. We don’t necessarily use the same band feeds as currenex, but we do have more feeds.

Most of the rest of this has been discussed on these boards many times. You mention that sometimes, you only see 100 lots at a price on the Level 2. That could be, but it also doesn’t mean that you would only get filled on 100. Many banks display one amount when they really have a lot more behind that. Also, since many banks are now displaying at sub-pip increments, you might see 200, 200, 100, 300, 500, 200, and 300 available at increments BETWEEN ROUND PIPS. That alone adds up to 1800 inside of a pip, and many of those banks will happily accept larger orders. Up until recently, the banks only showed even-pip liquidity, so all of that would have shown at one price. It is much better for you in terms of net pricing that they now show the sub-pip increments. We don’t get a lot of complaints from people about the liquidity on our platform, and I’m talking about people trading billions in volume a month, not people trading micros.

Regarding any stability, again, please contact us here at EFX when it happens. Take screenshots if you can, call us, use Live Help, whatever. Let us know. That’s the best way for us to help you fix the problem that you are having, as many people are not.
you have successfully walked around italianfx's core question. How could a marketorder last minutes at no news time while other transactions of the same currency pair were taking place.

Quote
I see the price move up and down, up and down, and I was +30 pips in profit then +10 then -2 then +30 again but my market order was still there waiting to be filled
  • #1,391
  • Nov 10, 2007 10:40am Nov 10, 2007 10:40am
Quoting jleblang

We don’t get a lot of complaints from people about the liquidity on our platform, and I’m talking about people trading billions in volume a month, not people trading micros.
do exist guys who are trading billions a month with MBT/EFX Nav? These big guys probably trade on other platforms but not MBT/EFX Nav.
With the highst commission fees in forex industry you even discriminate the people who indeed give you bread and butter. How ridiculous!
  • #1,392
  • Nov 10, 2007 11:36am Nov 10, 2007 11:36am
italianfx –
I’m having a hard time following what you are saying.

It seems you are the only one having hard time following what I'm saying, other members are waiting for an answer to my question, so they understood what I'm asking!


You reference a -30 spread again. It doesn’t matter how long they last, I think I’ve already cleared up what causes them, and they would exist until the bank got their order unstuck.

while my market order was waiting to get filled the price was moving up and down and the spreed was not always -30, there were a lot of transactions but my order was just there waiting. my question is why a Market Order should wait 2 minutes to get filled if the price is not stuck but moving up and down?

In addition, they would be extremely rare.
You keep mentioning one time that it happened. Has it happened again? Please take a screenshot next time as an example so I have an idea of what you are seeing. I have a feeling we will be waiting a while on that, but since you claim it lasted 5 minutes, it should be easy to get a screenshot.

I scalp and I see this many time, last months I saw this appening more than 10 times, this month I saw it already 4 times next time I will take all screenshots to show you the proof.
I've already posted a screeshot, you can see from my screenshot below the orderbook and the fx board showing the Bid/Ask price for E/J and also G/U, if you look better you can see from my chart that this crazy price started at 11:41 on my chart and I entered my order at 11:45 when Ask price was at 163,35 and got filled, at 11:45 I tried to sell but the order did not get filled so I cancelled it and tried to sell again 11:46 and got filled at 11:48 after waiting for 2 minutes and looking at price changing fast!
I tought it was normal, this is why I entered, but now I know that and I will not trade during this fast and crazy price action, I will let Big player trade and profit from fast moving market, I cannot profit bacause I only trade minis

What pair are you trading when this happens?

EUR-JPY

Not sure what the bit about currenex has to do with us. We don’t necessarily use the same band feeds as currenex, but we do have more feeds.

you have more feed than Currenex? this is ridiculus!

We don’t get a lot of complaints from people about the liquidity on our platform, and I’m talking about people trading billions in volume a month, not people trading micros.

people trading billions do not trade with EFX your commissions are too expensive for Big Players, you just work with small players like me, this is why you offer to open an account with only $400, because you need us!

Regarding any stability, again, please contact us here at EFX when it happens. Take screenshots if you can, call us, use Live Help, whatever. Let us know. That’s the best way for us to help you fix the problem that you are having, as many people are not.

ok thanks! I will !
Attached Image(s) (click to enlarge)
Click to Enlarge Name: orderbook.png Size: 8 KB
Click to Enlarge Name: 5 sec 10-1130.png Size: 51 KB
  • #1,393
  • Nov 10, 2007 12:43pm Nov 10, 2007 12:43pm
To all those people who complain about disconnects and such. Have you EVER considered your internet connection as being the weakest link??? It does not matter if you use DSL or cable or FIOS or ANY other consumer ISP. Those connections are bad by design and ANYONE with any computer knowledge will tell you that. So stop blaming the brokers (any broker, not just MBT/EFX). Also, the argument that "I was downloading something at the same time so obviously my connection was good" does not hold up because it has nothing to with one another. You could be connected to one server and disconnected from another at the same time because problems that your ISP is having somewhere internally with routing and such could cause those disconnects. Do any of you have any idea how many hops you have to go through to get to a particular server from your home??? To all small and big retail traders like myself, there is a VERY good reason why any self respecting investment institution does not run their business on retail AT&T or Verizon, etc. DSL or cable modem, they have dedicated T1 (or more) lines connecting them to points of interest.
  • #1,394
  • Nov 10, 2007 4:21pm Nov 10, 2007 4:21pm
As Justin knows, there are some of us that have been experiencing disconnect problems for months now and that is not with beta software.

I found that more often than not as soon as the New York session started I got disconnect after disconnect ...

I gave up using the existing Navigator platform several months ago having fully investigated any likely cause at my end. A new computer, a new modem, an upgrade to 8Mb broadband - and still disconnects.

Even obtaining the IP address of the server and pinging it did not highlight any failing in the internet connection. Ping times were very similar whether the platform was disconnecting or not.

My advice is to try the demo version before you open an account.

I think it is fair to say that that the vast majority of users appear to have no problem but if you get disconnects with the demo then it is my experience you will get them with the live platform.

I have been waiting for the new platform in the hope that this will cure the problem. If not then my account balance will be winging it's way back home pretty damn quick !

Fiberangel - you can say 'don't blame the broker', but there is no way you can trade with continual disconnects. The odd one you can live with, sure, these things happen. I have been trading for over 5 years now with various online brokers and spreadbetting companies and I have never experienced anything like the problems I have had with EFX.

Which is a great shame, believe you me. I actually WANT to trade through EFX and CAN'T !!
  • #1,395
  • Nov 10, 2007 10:04pm Nov 10, 2007 10:04pm
Italianfx:

you say you're trading minis, did you by any chance happen to use a smaller lot (to lessen the risk of it turning against you say...) when you went into exploit the spread in your favour?

Justin outlined in a recent post that anything below 1 lot (10,000) may not be filled by the bank on the other end (as not everyone they're feeding to will accept smaller orders) - they're not obliged to nor can EFX do anything about that and that could explain why your market order took a long time to fill.

I personally did the same thing on AUD/JPY round the same time - this is on a demo and I used 80 lots (800,000) and I was successful - slightly different circumstances but there was no fill problems whatsoever (7 seconds from the buy to the sell in fact).

$0.02
  • #1,396
  • Nov 11, 2007 1:03am Nov 11, 2007 1:03am
I do not trade minis, so maybe that is what happened. I know I would be bent if a market order sat for 2 minutes myself though. If it was the banks not filling a micro, that would also mean there were no traders making an opposite trade at that time too though, since I don't think traders have an ability to say "no smaller than" with an order. We can only put in a limit price. That said, when I do put in a limit order, I do frequently get a price better than my limit. Sometimes I get a worse-than-hoped-for price when I market in or out of a position, but that's the risk of a market order vs a limit I guess.

As for disconnects, I note the 3 green lights on the navigator... permissions, quotes, and orders if I recall correctly. Also I note the alert pop ups. Sometimes one of the lights "goes out". This week trading the GBP interest rate decision, I saw that the quote server was red and disconnected for about 2 seconds shortly after the news. 2 seconds seems like forever in news trading, but it did come back. If I remember right, the feed in eSignal was also halted briefly (which I assume would be a "quotes server" thing), so that seems like there was a blip in sending out quotes in general for the moment.

I have also noticed some disconnect errors in the logs referencing the "prc" server, which also usually come right back. This is generally around 6-6:30 AM eastern. It does happen usually every night, but always comes right back, so it doesn't seem to be a problem. I assume it was some maintenance thing being done. It hasn't caused me any real trouble in trading yet, but does concern me a bit. I'm pretty sure it's not my internet connection, since as I mentioned it's usually only 1 of the 3 green lights, plus I am generally using some sort of internet app at the time apart from the navigator, which would also scream if I lost my connection.

Overall I'm a big fan of EFX/ MB, but I have seen some brief platform (either quotes, perms, or orders) disconnects, that do usually come right back. The longest I have ever personally waited for a market order to be filled was about 6 seconds, which seems like an eternity to me during a news trade, but usually it is instant, and I trade nearly all major US, UK, and JPY news. All of this is live trading btw, not demo. I think anyone demo trading should expect some odd stuff to happen since you aren't trading with real liquidity, and demo platforms are sometimes used for testing by a broker.

Take care.
  • #1,397
  • Edited 9:45am Nov 11, 2007 9:28am | Edited 9:45am
[quote=italianfx;1709042]italianfx –
I’m having a hard time following what you are saying.
[code]
It seems you are the only one having hard time following what I'm saying, other members are waiting for an answer to my question, so they understood what I'm asking!






Justin answered all you're questions well I think.

Consider the size of your orders as part of the problem.
Consider that the internet and computer feeds are not perfect.

I like EFX. I'm in a passionate stage in my life where I watch their feed on tick charts 12+hours a day. Last week I didn't see any problems and made several trades a day. A month ago I was having some issues and upgraded my computer and its made a huge difference. Make sure you have at least the fastest DSL service your provider offers or cable etc. is better. Then test it.

I'm learning a lot from following your rainbow charts Italianfx. You're a good trader so you're complaints are legit. But it seems like there are a lot of other solutions to your situation then demonizing a great broker in a forum filled with brokers who are scammers!
  • #1,398
  • Nov 11, 2007 9:48am Nov 11, 2007 9:48am
could people who were trading 1 EFX lot or higher and had problems, please give a summary of the problems they experienced the other day?

thanks...
  • #1,399
  • Nov 12, 2007 12:34am Nov 12, 2007 12:34am
Quoting ycomp
could people who were trading 1 EFX lot or higher and had problems, please give a summary of the problems they experienced the other day?

thanks...
Probably not. I've been trading with EFX for months. I don't trade micros, but I have not experienced any of the issues described by the Italian trader. As someone else said, it seems that the problem is limited to size, which Justin explained. It might be a function of computer and Internet connection. But given the way that the Italian trader was focused on size, I'm guessing that this is about exactly what Justin said...not all banks on the system trade in micros. ItalianFX...I'm not waiting for an answer to your question. I'm waiting for you to explain to me something more, because all of my orders get filled accordingly.
FXChant Singing the World of Forex
  • #1,400
  • Nov 12, 2007 3:44am Nov 12, 2007 3:44am
Quoting fxchant
Probably not. I've been trading with EFX for months. I don't trade micros, but I have not experienced any of the issues described by the Italian trader. As someone else said, it seems that the problem is limited to size, which Justin explained. It might be a function of computer and Internet connection. But given the way that the Italian trader was focused on size, I'm guessing that this is about exactly what Justin said...not all banks on the system trade in micros. ItalianFX...I'm not waiting for an answer to your question. I'm waiting for you to explain to me something more, because all of my orders get filled accordingly.
thanks for your reply. have you never experienced that big negative spreed I show in the screenshot posted? what do you want me to explain more? I posted a screenshot to show my market order filled after 2 minutes and I just wanted to know why it appens, justin said because of size so now I know I should be very careful trading micros. Now I realize the trading world can never be perfect so I must learn to live with all these problems and hope it will not happen everyday.

the problem was not my computer or internet connection, my market order was sent to their server and was pending so the problem is not about me!

one more thing...are you scalping all day or just making few trades per day? if you make just few trades per day, maybe this is why you not experienced any problems.
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