IBFX Demo: Initial Deposit inconsitency | Forex Factory

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IBFX Demo: Initial Deposit inconsitency

  • #1
  • First Post: Sep 24, 2007 5:00pm Sep 24, 2007 5:00pm
Hello all.!
When reviewing my initial deposit amount of my demo account in IBFX...
It changed!..
I opened the demo account with 60,000 usd, and everything was OK yesterday.
But today, when opened my account, the ticket 46682522 (the initial deposit) now is 58,951.16....! and not 60,000 usd

WTF?! I have been trading with this account since 3-august... any ideas?
  • #2
  • Sep 24, 2007 5:05pm Sep 24, 2007 5:05pm
I think you should file a complaint with the DNFA (Demo NFA)
  • #3
  • Sep 24, 2007 5:11pm Sep 24, 2007 5:11pm
Quoting smjones
I think you should file a complaint with the DNFA (Demo NFA)
omg rofl
  • #4
  • Sep 24, 2007 5:48pm Sep 24, 2007 5:48pm
Quoting GRACO
Hello all.!
When reviewing my initial deposit amount of my demo account in IBFX...
It changed!..
I opened the demo account with 60,000 usd, and everything was OK yesterday.
But today, when opened my account, the ticket 46682522 (the initial deposit) now is 58,951.16....! and not 60,000 usd

WTF?
Oh, no! Looks like another case of slow market week in TraderTown.

The moon is getting full and the natives are getting restless. You guys better run to the safety of the 1KT room and I'll take care of the crazies. I speek their language well.

WTFreekinF? Man!
  • #5
  • Sep 25, 2007 8:25am Sep 25, 2007 8:25am
Can someone help me with this issue?
I´m not joking, I'm worried if this is normal in a real account in IBFX.

Best regards.
  • #6
  • Sep 25, 2007 8:28am Sep 25, 2007 8:28am
Quoting GRACO
Can someone help me with this issue?
I´m not joking, I'm worried if this is normal in a real account in IBFX.

Best regards.
Have you called them? Every time I have ever spoken with Customer service at IBFX, they are great. It would be just plain counter productive to try and solve such a serious issue here.
  • #7
  • Sep 25, 2007 8:29am Sep 25, 2007 8:29am
why don't you contact ibfx direct, can't nobody here help you with this, and no it doesn't happen with a real account.
If I Go Broke Trying Then I Will die happy.
  • #8
  • Sep 25, 2007 6:56pm Sep 25, 2007 6:56pm
done, they told me can be a problem because is a demo account, in a live one this issue can be resolved...
my initial deposit ticket was changed from 60,000usd to 58 after 1 month, IBFX didt knew what happened.
Thx to all.


Quoting Moe
why don't you contact ibfx direct, can't nobody here help you with this, and no it doesn't happen with a real account.
  • #9
  • Nov 11, 2007 12:42am Nov 11, 2007 12:42am
just wanted to verify this. i had a 50k demo account. they increased the deposit to 53k screwing my neat roi up. everyone i showed the account to had to hear the explanation that it started with 50k and the roi was better than it appeared. sux!

they later adjusted it but it still wasnt corrected properly. off by about $800 now.
  • #10
  • Nov 14, 2007 11:31pm Nov 14, 2007 11:31pm
I think you should file and complaint and try to call their customer care and see what they say. I have never heard such issue with them earlier. They are seems very honest in their trading.
  • #11
  • Nov 15, 2007 10:50am Nov 15, 2007 10:50am
If InterbankFX did this on their live accounts, you can bet there would be riots in the streets and massive posts about it on every forex forum imaginable.

Unless they bumped everyone's account deposit up!

Then people would be posting: "InterbankFX is the best broker in the world!"
Pippin' ain't easy.
  • #12
  • Last Post: Nov 15, 2007 11:20am Nov 15, 2007 11:20am
The same thing happened to me just the day before yesterday. I've been on this demo since early June without any problems whatsoever. Then my initial "deposit" went from $50,000 to $49,643.20. I was just going to blow it off but then I thought this might be a good opportunity to test their customer support. I got in touch with someone on their live chat and the guy basically told me they just can't track demo accounts that closely. If it was a live account they would track it down and fix the problem. That sounded reasonable to me and the rep was very courteous and professional.
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