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IBFX Demo: Initial Deposit inconsitency

  • Post #1
  • Quote
  • First Post: Sep 24, 2007 6:00pm Sep 24, 2007 6:00pm
  •  GRACO
  • | Joined May 2005 | Status: Member | 59 Posts
Hello all.!
When reviewing my initial deposit amount of my demo account in IBFX...
It changed!..
I opened the demo account with 60,000 usd, and everything was OK yesterday.
But today, when opened my account, the ticket 46682522 (the initial deposit) now is 58,951.16....! and not 60,000 usd

WTF?! I have been trading with this account since 3-august... any ideas?
  • Post #2
  • Quote
  • Sep 24, 2007 6:05pm Sep 24, 2007 6:05pm
  •  smjones
  • Joined Mar 2006 | Status: THANK YOU MERLIN,TWEE and FF Team | 4,603 Posts
I think you should file a complaint with the DNFA (Demo NFA)
 
 
  • Post #3
  • Quote
  • Sep 24, 2007 6:11pm Sep 24, 2007 6:11pm
  •  mbqb11
  • | Commercial Member | Joined Aug 2006 | 12,004 Posts
Quoting smjones
Disliked
I think you should file a complaint with the DNFA (Demo NFA)
Ignored
omg rofl
 
 
  • Post #4
  • Quote
  • Sep 24, 2007 6:48pm Sep 24, 2007 6:48pm
  •  Micro-MiniMe
  • | Joined May 2007 | Status: Seasoned Trader | 820 Posts
Quoting GRACO
Disliked
Hello all.!
When reviewing my initial deposit amount of my demo account in IBFX...
It changed!..
I opened the demo account with 60,000 usd, and everything was OK yesterday.
But today, when opened my account, the ticket 46682522 (the initial deposit) now is 58,951.16....! and not 60,000 usd

WTF?
Ignored
Oh, no! Looks like another case of slow market week in TraderTown.

The moon is getting full and the natives are getting restless. You guys better run to the safety of the 1KT room and I'll take care of the crazies. I speek their language well.

WTFreekinF? Man!
 
 
  • Post #5
  • Quote
  • Sep 25, 2007 9:25am Sep 25, 2007 9:25am
  •  GRACO
  • | Joined May 2005 | Status: Member | 59 Posts
Can someone help me with this issue?
I´m not joking, I'm worried if this is normal in a real account in IBFX.

Best regards.
 
 
  • Post #6
  • Quote
  • Sep 25, 2007 9:28am Sep 25, 2007 9:28am
  •  smjones
  • Joined Mar 2006 | Status: THANK YOU MERLIN,TWEE and FF Team | 4,603 Posts
Quoting GRACO
Disliked
Can someone help me with this issue?
I´m not joking, I'm worried if this is normal in a real account in IBFX.

Best regards.
Ignored
Have you called them? Every time I have ever spoken with Customer service at IBFX, they are great. It would be just plain counter productive to try and solve such a serious issue here.
 
 
  • Post #7
  • Quote
  • Sep 25, 2007 9:29am Sep 25, 2007 9:29am
  •  Moe
  • | Membership Revoked | Joined Mar 2005 | 4,703 Posts
why don't you contact ibfx direct, can't nobody here help you with this, and no it doesn't happen with a real account.
If I Go Broke Trying Then I Will die happy.
 
 
  • Post #8
  • Quote
  • Sep 25, 2007 7:56pm Sep 25, 2007 7:56pm
  •  GRACO
  • | Joined May 2005 | Status: Member | 59 Posts
done, they told me can be a problem because is a demo account, in a live one this issue can be resolved...
my initial deposit ticket was changed from 60,000usd to 58 after 1 month, IBFX didt knew what happened.
Thx to all.


Quoting Moe
Disliked
why don't you contact ibfx direct, can't nobody here help you with this, and no it doesn't happen with a real account.
Ignored
 
 
  • Post #9
  • Quote
  • Nov 11, 2007 1:42am Nov 11, 2007 1:42am
  •  Fulltime247
  • | Commercial Member | Joined Oct 2007 | 590 Posts
just wanted to verify this. i had a 50k demo account. they increased the deposit to 53k screwing my neat roi up. everyone i showed the account to had to hear the explanation that it started with 50k and the roi was better than it appeared. sux!

they later adjusted it but it still wasnt corrected properly. off by about $800 now.
EasyGBP Return This Week: na
 
 
  • Post #10
  • Quote
  • Nov 15, 2007 12:31am Nov 15, 2007 12:31am
  •  Harry20
  • | Joined Nov 2007 | Status: Member | 19 Posts
I think you should file and complaint and try to call their customer care and see what they say. I have never heard such issue with them earlier. They are seems very honest in their trading.
 
 
  • Post #11
  • Quote
  • Nov 15, 2007 11:50am Nov 15, 2007 11:50am
  •  jhernandez
  • | Joined Mar 2006 | Status: Member | 27 Posts
If InterbankFX did this on their live accounts, you can bet there would be riots in the streets and massive posts about it on every forex forum imaginable.

Unless they bumped everyone's account deposit up!

Then people would be posting: "InterbankFX is the best broker in the world!"
Pippin' ain't easy.
 
 
  • Post #12
  • Quote
  • Last Post: Nov 15, 2007 12:20pm Nov 15, 2007 12:20pm
  •  opie999
  • Joined Jun 2007 | Status: Know that you don't know. | 2,943 Posts
The same thing happened to me just the day before yesterday. I've been on this demo since early June without any problems whatsoever. Then my initial "deposit" went from $50,000 to $49,643.20. I was just going to blow it off but then I thought this might be a good opportunity to test their customer support. I got in touch with someone on their live chat and the guy basically told me they just can't track demo accounts that closely. If it was a live account they would track it down and fix the problem. That sounded reasonable to me and the rep was very courteous and professional.
 
 
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