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Swap Master - Market Neutral Arbitrage Trading

  • #221
  • Jun 16, 2021 4:02am Jun 16, 2021 4:02am
Quoting Rob9121
{quote} So am I right in thinking that would be over a 10% return per month taking margin into account? Please correct me if I'm wrong
Yes, returns of 10% are possible.
  • #222
  • Jun 17, 2021 9:16am Jun 17, 2021 9:16am
More good news.
Attached Image (click to enlarge)
Click to Enlarge Name: rate_hikes.png Size: 187 KB

Higher interest rates.....higher swap rates.....more opportunities.
  • #223
  • Jun 18, 2021 4:54am Jun 18, 2021 4:54am
Hi, 2 days ago I wrote to you in private on your forum and I also sent you an email that I want a refund and I presented you my ambiguity.
Why I don't get any answer ? on the contrary, my outgoing messages was deleted, why ?!
The past is history, the future is a mystery.....
  • #224
  • Jun 18, 2021 12:31pm Jun 18, 2021 12:31pm
Quoting mnamarian
Hi, 2 days ago I wrote to you in private on your forum and I also sent you an email that I want a refund and I presented you my ambiguity. Why I don't get any answer ? on the contrary, my outgoing messages was deleted, why ?!
what happened mnamarian? Why you asked for a refund?
  • #225
  • Jun 18, 2021 12:49pm Jun 18, 2021 12:49pm
Quoting mnamarian
Hi, 2 days ago I wrote to you in private on your forum and I also sent you an email that I want a refund and I presented you my ambiguity. Why I don't get any answer ? on the contrary, my outgoing messages was deleted, why ?!
Can we know why you want a refund? Just for us all who are on the fence about this. Does it not work as intended
  • #226
  • Jun 18, 2021 7:22pm Jun 18, 2021 7:22pm
I am a paying customer and up until a few weeks ago I was able to login fine. The exact error I am receiving on your website forum login form is:

[phpBB Debug] PHP Warning: in file [ROOT]/ext/david63/logconnections/controller/main_controller.php on line 125: in_array() expects parameter 2 to be array, null given

Please have your website software people fix this as I am unable to login and have not received a reply for a number of weeks now and have contacted you multiple time via this forum and also via the contact us form on your website.

I am a software developer and could help you with this if you need assistance, though I prefer to spend my extra time trading instead of debugging software. I've spent enough years fixing software. Thanks.
  • #227
  • Edited 12:43pm Jun 21, 2021 12:08pm | Edited 12:43pm
Quoting mnamarian
Hi, 2 days ago I wrote to you in private on your forum and I also sent you an email that I want a refund and I presented you my ambiguity. Why I don't get any answer ? on the contrary, my outgoing messages was deleted, why ?!
Hello mnamarian.

a) Because forum messages are not a suitable medium to request refunds. Mainly because people conversate on message boards using nick names.

b) I check the forum daily but not the private message inbox. I saw your message today and replied to your questions and I also sent you information about how to proceed if you would like to request a refund. The same info can be found on our website and in the end user license agreement.

If you ordered within the last 10 days, please send your request via contact form (or e-mail) and make sure you include your full name and your order id. We process valid request within 3 business days.

Requests with no other information than a forum nick name are understandably not considered valid.




Quoting Rob9121
{quote} Can we know why you want a refund? Just for us all who are on the fence about this. Does it not work as intended
Swap trading sounds in theory easier than it is in praxis.

There are many things one needs to learn and it requires ongoing effort as well. Balancing accounts, keeping track of rates to name just a few. When new users realize learn that swap trading itself is more complex as they might thought and see that the software itself is a more advanced/complex than other EA's they sometimes decide it is not for them.

That's perfectly normal. Our refund policy allows users to order risk free and use the software without any limitations and then decide if is for them or not.

The refund rate of our semi automated system ProFx is +- 1% while it is almost 5% for swap master.

Personally I love swap trading, because it does not include any directional trading risk and I find it is well worth the required effort.



Quoting jbrightman
Please have your website software people fix this as I am unable to login .....
Hello jbrightman.

I am sorry for the inconvenience. I looked into it and also updated the login password for you. See also e-mail.
  • #228
  • Jun 27, 2021 6:15am Jun 27, 2021 6:15am
Quoting A. Collins
{quote} Hello mnamarian. a) Because forum messages are not a suitable medium to request refunds. Mainly because people conversate on message boards using nick names. b) I check the forum daily but not the private message inbox. I saw your message today and replied to your questions and I also sent you information about how to proceed if you would like to request a refund. The same info can be found on our website and in the end user license agreement. If you ordered within the last 10 days, please send your request via contact form (or e-mail) and...
Hey

You have been mentioned in the hall of shame thread of FF.

Unregulated brokers being used when you have stated you don't? Also the payment seems to be troublesome reading the post.

Any reaponce?
  • #229
  • Jun 28, 2021 3:10am Jun 28, 2021 3:10am
1) C2S is a credit card processing company. Just like 2checkout, PaySimple, Chronopay or AutorizeNet. Because the user does not know what is a cc processing company, it does not mean that the processing company is a scam.

2) The user sent me two private messages on a public board, telling me that brokers like Pepperstone, ETX and ACY are insecure and that traders complain about withdrawals with this companies.

I replied the following:

Quote
Today everybody can review everything, and you will not find a single bank, insurance company, broker without the complaints about pretty much everything. When it comes to FX brokers, you have to consider that most traders are not willing to do the required work and lose their funds. Most look for scapegoats and brokers are a popular choice.

If you look at complaints sent to regulatory bodies, you will find very few of what are actually concerning. While not all brokers run an honest business, it's not in the interest of the broker to deny or...

3) Then user then sent another private message and requested a refund. As the message did not include the users name, order id or e-mail, I asked the user to send a valid refund request as described in the terms and conditions.

4) As the refund period was over, the request was denied and I offered to replace the software with another system. The offer was refused and what followed was a barrage of hate emails full of “F” words.

What is the essence of the story?

1) All kind of trading requires work. There is no software what comes with a "do nothing while I print you money".

2) Millions of traders failed in the past because of their inability to take responsibility of their own action. If you buy a software and request a refund after the refund period is over, it is your fault and it does not mean it is a scam. If you trade and blow up your account because you have no idea what is going on, it is your fault and not the fault from the broker. Simple as that.
  • #230
  • Jun 28, 2021 3:19am Jun 28, 2021 3:19am
Quoting A. Collins
1) C2S is a credit card processing company. Just like 2checkout, PaySimple, Chronopay or AutorizeNet. Because the user does not know what is a cc processing company, it does not mean that the processing company is a scam. 2) The user sent me two private messages on a public board, telling me that brokers like Pepperstone, ETX and ACY are insecure and that traders complain about withdrawals with this companies. I replied the following: {quote} 3) Then user then sent another private message and requested a refund. As the message did not include the...
I completely agree, you'll never go on a review site and see 100% feedback. Everyone experiences a problem and likes to mention it. But the advise to look at complaint is a valid one.

What about using unregulated brokers? Did you occasionally use them, or do you still stand by only using regulated brokers?

I think his issue (without speaking to him) was that the seller (you) was located in a different county than Germany.
  • #231
  • Jun 28, 2021 4:08am Jun 28, 2021 4:08am
Quoting Rob9121
{quote} I completely agree, you'll never go on a review site and see 100% feedback. Everyone experiences a problem and likes to mention it. But the advise to look at complaint is a valid one.
There is a difference between real complaints about brokers (they can be found on official websites and should not be ignores) and complaints from pijama traders who blame the broker because they are not willing to be responsible for their own actions. Funny is that those who trade with the smallest accounts are most worry about regulation.

Quoting Rob9121
{quote}
For everything above 75k I use only regulated brokers. For small fry portfolios I use all available brokers because I have enough experience to know which ones are trustworthy and which not.
My recommendation for new users is since always the same. Use regulated brokers and start with a simple portfolio.

Quoting Rob9121
{quote}
I think his issue (without speaking to him) was that the seller (you) was located in a different county than Germany.
No, that was not the problem. The problem is that the users inability to accept responsibility for his own actions.
  • #232
  • Jun 28, 2021 9:33am Jun 28, 2021 9:33am
2020 and 2021 results.


Attached Image (click to enlarge)
Click to Enlarge Name: swapmaster_results.png Size: 58 KB
  • #233
  • Jun 28, 2021 10:06am Jun 28, 2021 10:06am
Quoting Braveheart90
2020 and 2021 results. {image}
Thank you for the spreadsheet, but you ask on this thread on the 6 March if a portfolio is eurusd. Why ask here if you been a member since Jan 2020 (looking at your spreadsheet.

You would already know the portfolio being on the forex21 forum? Something does add up?
  • #234
  • Jun 28, 2021 11:52am Jun 28, 2021 11:52am
I am not a member. I got my copy 11-2019 and went live 01-2020.

Attached Image


Quoting Braveheart90
The 7.91%, is this a EURUSD portfolio or some other?
Portfolios are not static. Returns follow the principle less is less and more is more. You cannot look at a % number and know what portfolio it is.
  • #235
  • Jun 28, 2021 12:28pm Jun 28, 2021 12:28pm
Quoting Braveheart90
I am not a member. I got my copy 11-2019 and went live 01-2020. {image} {quote} Portfolios are not static. Returns follow the principle less is less and more is more. You cannot look at a % number and know what portfolio it is.
Ah thanks for clearing that up. I'm assuming you started with around 25k?
  • #236
  • Jun 29, 2021 2:52am Jun 29, 2021 2:52am
Quoting Braveheart90
I am not a member. I got my copy 11-2019 and went live 01-2020. {image} {quote} Portfolios are not static. Returns follow the principle less is less and more is more. You cannot look at a % number and know what portfolio it is.
Thank you for the spreadsheet, are this results from the less or from the more side?

Cheers
  • #237
  • Jun 29, 2021 9:38am Jun 29, 2021 9:38am
Quoting bosspips
{quote} Thank you for the spreadsheet, are this results from the less or from the more side? Cheers
The results on the right side show the net profit in USD and percent.

Attached Image (click to enlarge)
Click to Enlarge Name: swapmaster_results_2.png Size: 75 KB



Quoting Rob9121
{quote} Ah thanks for clearing that up. I'm assuming you started with around 25k?
Yes, that is correct.
  • #238
  • Jun 29, 2021 11:14am Jun 29, 2021 11:14am
Quoting A. Collins
{quote} Yes, returns of 10% are possible.
Can you pay by PayPal?? what payment options do you have?
  • #239
  • Jun 29, 2021 12:53pm Jun 29, 2021 12:53pm
Quoting Braveheart90
{quote} The results on the right side show the net profit in USD and percent. {image} {quote} Yes, that is correct.
Thank you for your answer, what I meant was are your returns on the low or on the high side? (simple vs. complex portfolios)

Cheers
  • #240
  • Jun 30, 2021 3:06am Jun 30, 2021 3:06am
Quoting tiago
{quote} Can you pay by PayPal?? what payment options do you have?
Yes. You can pay with PayPal, Skrill and CC.
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