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InstaForex Money Withdraw Problem

  • Post #1
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  • First Post: Edited 11:01am Nov 4, 2016 10:41am | Edited 11:01am
  •  buxle
  • | Joined Sep 2015 | Status: Member | 34 Posts
I have tried XM first, i have withdraw my money easy. I was able to applied withdraw some of my deposit from RoboForex too but it is 5th business day today they also told today I have to wait as long as 10 business days to recieve funds in to my depositing bank card. I can understand that since we are at different countries however it is more than a week and still i could not give an "order" to withdraw my funds at InstaForex, mean; i even can not give an order to withdraw because their system always refuse something. Their supporters, emails and desk throwing the ball eachother and forwarding me to a recycle of a startup again and again. So i tried to hesitate now if i will have a permament InstaForex withdraw problem?

Story is short, I might be able to give a withdraw order simply but InstaForex has a withdraw maze.
1st. They have asked me to enter deposting card. I have entered but their system refused because there is no 3rd party Payco Account number but wait there, It has not got asked me to open a Payco account while getting the money from my card so i do not have. My order refused because of a payco number which never given to me! Then when I told the matter to the InstaForex (with over 3 emails desk, lve support dialogs of maybe about 2 pages , somehow they do not understand their system) they gave me some wallet numbers to enter to order a withdraw. I have entered one of this number to withdraw its money but the system again refused because this number again error. After the long story short they have sent an email to me i have to enter a payco number which i never known or informed about. So simply it become impossible me to get my money from InstaForex. What i see at this matter is , they do not allow me to get money back.
2nd. They have reinstate my money to mt4 balance but they have not reinstate its bonus because there is a withdrawal, but i have not withdrawal and told them to look at the deposit balance reinstate but they have replied that it was having a withdrawal order so bonus cancelled. Then I have not told them again , look it has not been withdrawed but because i have told them alreayd several times and they are not looking into it.
  • Post #2
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  • Nov 4, 2016 11:28am Nov 4, 2016 11:28am
  •  yesyoucan
  • Joined Nov 2014 | Status: Proud to be FF Member | 357 Posts
Quoting buxle
Disliked
I have tried XM first.................and they are not looking into it.
Ignored
Try to use better broker...Instaforex is Master of Scam brokers.
Never Gamble Forex
 
 
  • Post #3
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  • Nov 4, 2016 11:29am Nov 4, 2016 11:29am
  •  buxle
  • | Joined Sep 2015 | Status: Member | 34 Posts
UPDATE: As today one of the deposited amount withdraw order has been accepted with its given number via payco. However the checkout and withdraw system which was not telling a third party account number while paying but asking while getting the moneyback , persist.
Lets see If i can get the money back in my card too at this accepted order and how long will it take, i will update this thread.
 
 
  • Post #4
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  • Nov 6, 2016 9:31am Nov 6, 2016 9:31am
  •  fxstaton
  • | Joined May 2012 | Status: Member | 190 Posts
Quoting buxle
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UPDATE: As today one of the deposited amount withdraw order has been accepted with its given number via payco. However the checkout and withdraw system which was not telling a third party account number while paying but asking while getting the moneyback , persist. Lets see If i can get the money back in my card too at this accepted order and how long will it take, i will update this thread.
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Good day,
I wish to alert everyone that PayCo may start to scam as my withdrawal has been 1 week and it is still pending.
Sent many e-mails to them and they never bother to reply you. When I emailed that I am going to mark you as scam, they replied this
Hello,We apologize for the delay. As per our Transactions Review Team, your request is under review. They will try to get back to you as soon as possible.
Even I asked live support, they kept on give the reason "under review" and you will receive your money soon.
Please be aware!

Googled from somewhere
 
 
  • Post #5
  • Quote
  • Nov 6, 2016 10:27am Nov 6, 2016 10:27am
  •  buxle
  • | Joined Sep 2015 | Status: Member | 34 Posts
My current instaforex withdraw problem seems also related with pay.co system, InstaForex updated me as their finance team checking pay.co
 
 
  • Post #6
  • Quote
  • Nov 6, 2016 8:52pm Nov 6, 2016 8:52pm
  •  fxstaton
  • | Joined May 2012 | Status: Member | 190 Posts
Quoting buxle
Disliked
My current instaforex withdraw problem seems also related with pay.co system, InstaForex updated me as their finance team checking pay.co
Ignored
pls update me if you have the info. I am still looking at pay.co if they are reliable or not.
 
 
  • Post #7
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  • Nov 7, 2016 11:47am Nov 7, 2016 11:47am
  •  buxle
  • | Joined Sep 2015 | Status: Member | 34 Posts
Today is the 8th day , 10s emails, tickets, whatsapp messages, doing everything they say but still can not order a withdrawal even.
 
 
  • Post #8
  • Quote
  • Nov 11, 2016 6:10am Nov 11, 2016 6:10am
  •  Pip-Tony
  • | Commercial Member | Joined Dec 2015 | 1,679 Posts
HI, you may try to use webmoney or skrill, and try exness, it is auto somtimes and we send 90% rebates.
Get 90% Rebates Back, No Mark UP--->Check PIPREBATES--.--com
 
 
  • Post #9
  • Quote
  • Nov 11, 2016 7:47am Nov 11, 2016 7:47am
  •  buxle
  • | Joined Sep 2015 | Status: Member | 34 Posts
Quoting Pip-Tony
Disliked
HI, you may try to use webmoney or skrill, and try exness, it is auto somtimes and we send 90% rebates.
Ignored
I have tried and got this


(Hello,
InstaForex Finance Department regrets to inform you that your withdrawal request has been rejected. The reason for it is your ordering a withdrawal to a payment system other than the one you used for funding your trading account. Changing the payment system as well as exchange of a currency is prohibited at InstaForex. We kindly ask you to order the withdrawal once again to the same payment system you used for depositing.) .

they dont let to withdraw else than the way that you have used depositing, pay.co has "scam like" trick at the payment page where i have only entered my card , no accounts opened but act like account opened like skrill and money send to instaforex same way, and instaforex knows that and they particpate at the same way, . I have asked how can i withdraw my profit because it becomes impossible to withdraw my pay.co deposits at instaforex for me.
 
 
  • Post #10
  • Quote
  • Nov 11, 2016 8:06am Nov 11, 2016 8:06am
  •  Pip-Tony
  • | Commercial Member | Joined Dec 2015 | 1,679 Posts
Quoting buxle
Disliked
{quote} I have tried and got this (Hello, InstaForex Finance Department regrets to inform you that your withdrawal request has been rejected. The reason for it is your ordering a withdrawal to a payment system other than the one you used for funding your trading account. Changing the payment system as well as exchange of a currency is prohibited at InstaForex. We kindly ask you to order the withdrawal once again to the same payment system you used for depositing.) . they dont let to withdraw else than the way that you have used depositing, pay.co...
Ignored
Yes, you need to withdraw via the deposit method, most brokers do it in this way.

we use skrill to deposit and withdraw, it takes 3-5 business days to get the money, sometimes, it will arrive in 1 day
Get 90% Rebates Back, No Mark UP--->Check PIPREBATES--.--com
 
 
  • Post #11
  • Quote
  • Nov 11, 2016 9:46am Nov 11, 2016 9:46am
  •  buxle
  • | Joined Sep 2015 | Status: Member | 34 Posts
Quoting Pip-Tony
Disliked
{quote} Yes, you need to withdraw via the deposit method, most brokers do it in this way. we use skrill to deposit and withdraw, it takes 3-5 business days to get the money, sometimes, it will arrive in 1 day
Ignored
Is it my fault, if pay.co trick in their payment system and instaforex involve with that altough they know that and still?
 
 
  • Post #12
  • Quote
  • Nov 11, 2016 8:41pm Nov 11, 2016 8:41pm
  •  Pip-Tony
  • | Commercial Member | Joined Dec 2015 | 1,679 Posts
Quoting buxle
Disliked
{quote} Is it my fault, if pay.co trick in their payment system and instaforex involve with that altough they know that and still?
Ignored
know nothing with pay.co, just use skrill, or webmoney
Get 90% Rebates Back, No Mark UP--->Check PIPREBATES--.--com
 
 
  • Post #13
  • Quote
  • Nov 13, 2016 5:49am Nov 13, 2016 5:49am
  •  francmorio
  • | Membership Revoked | Joined May 2013 | 553 Posts
Quoting yesyoucan
Disliked
{quote} Try to use better broker...Instaforex is Master of Scam brokers.
Ignored
Yes, InstaForex is a big Scam. I earned more than $1k trading binary but then they refused to send me the money. I wouldn’t advice anyone to open an account with them! Especially if you trade Binary
 
 
  • Post #14
  • Quote
  • Nov 22, 2016 8:06pm Nov 22, 2016 8:06pm
  •  fxstaton
  • | Joined May 2012 | Status: Member | 190 Posts
Quote
Disliked
Chat session began at 15:44:24
Please be patient while you are being connected with an operator ...
You are now chatting with Marie
Jason:Reference No. : 43730
Jason:why my withdrawal has not been processed
Jason:43731 has been processed and paid by local exchanger yesterday?
Jason:I requested earlier than him and why he got paid yesterday but I haven't been paid?
Jason:is payco choosy to pay smaller amount first than bigger?
Marie:Hello! Our apologies for the inconvenience we have forwarded your concern...

It seems that PayCo is scam.... (google from FPA)
 
 
  • Post #15
  • Quote
  • Last Post: Feb 18, 2022 10:36am Feb 18, 2022 10:36am
  •  arman90
  • | Joined Feb 2022 | Status: Junior Member | 1 Post
Hi
I made a deposit via binance
And after 8 days
There isno payment in my account
Instaforex
Plz help
I have asked so many time but they say that they are checking and wait
 
 
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