DislikedI think you guys need to learn a thing or two. This wasn't caused by the BOE or any 'news release' he could have looked up.
It was caused by the sudden rumor that Brown was going to resign.Ignored
Apart from the MPC there was the ECB, Trichet, and then NFP today. All potentially volatile data and the reason why it would have been prudent to stand aside if you don't understand fundamentals and their effects on the market. There were obvious execution risks and you either understand them and accept them or you don't trade at such times. Simple.
Whichever way you cut it there was a gap, FXCM didn't make it, the market did. How can any broker be responsible for what happens in the market, the idea is naiive. Why should a broker be expected to fill an order at a price which didn't exist? Would the OP be complaining and offering FXCM money back if it was a take profit order which had slippage?