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IC Markets

  • #321
  • Aug 22, 2015 6:46am Aug 22, 2015 6:46am
Quoting voila
I've worked with this broker and had no problem withdrawing, I'm using another one but I was thinking in going back to IC, can anyone confirm everything is OK with this broker, mostly withdrawing money? Thanks!
​I personally had no issues withdrawing money, I had issues with them losing deposits and communication to resolve issues. Here is a post from another forum that addresses the your concerns, among others

"Extremely disappointed with this broker. I have experienced very poor communication, with automated emails followed by no response for days and sometime not at all. Their online help was as good as useless. For instance, when I asked why the Ipol option did not work for international clients the response was that it should work. I went straight to Ipol and was told that ICMarkets doesn't allow international transfers via Ipol.

The kicker was when my analytical program began to record increasingly poor execution speeds and increased slippage relative to the other brokers I work with, using the same EA on the same VPS. When I brought this to their attention my email was ignored. I find this bemusing since I am a large equity client. Needless to say I am in the process of withdrawing all funds from this broker. Even that is proving difficult, as the 2-5 working day time frame they quote in their wire transfer withdrawal option has long since lapsed, and the funds have not been returned. When I emailed them about this I received an automated email saying that they would look into it. As usual I have not heard back. As of today they have been issued with a warning, that if the funds are not in my account within three-days the matter will be escalated to their regulator.

Folks, if you want a professional broker look elsewhere. "

I went back to my old broker a long time ago
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  • #322
  • Oct 5, 2016 2:04pm Oct 5, 2016 2:04pm
Quoting KingHussain
I have traded with IC market for good 3 years thinking my trading cost will be lower and it will great to be with an ECN broker this all sounds great until one day I lost 13000 dollars just because my pending order didnt got filled on the price which I wanted and finally my DD made me cut losses and my account was wiped out, even today I feel the pain. when you talk with IC market they will give same bull shiit reason for slippage that they have no control over it, actually they have perfect control over it but they unplug you from server to make...
Hi KingHussein,

May I know how big was your lot size?

I am doing some research to understand if there is any relation between slippage frequency and lot size.

Thanks.
  • #323
  • Feb 10, 2017 4:45am Feb 10, 2017 4:45am
I requested a simple withdrawal since the 19th of JAN and till now, I still have not received nothing from you guys... Is this the normal withdrawal process or you just out here scamming people?
  • #324
  • Feb 10, 2017 8:17am Feb 10, 2017 8:17am
Quoting jusstin911
I requested a simple withdrawal since the 19th of JAN and till now, I still have not received nothing from you guys... Is this the normal withdrawal process or you just out here scamming people?
so many days? still not processed??? wow
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  • #325
  • Jun 20, 2017 5:25am Jun 20, 2017 5:25am
Hi Guys,
I have been trading with IC Markets for 5 years or so. They are happy to fill any order that your losing until you become a winning trader. Twice i have been locked into a trade for 12 hours and i tried to close posisiton in large profit. I used my iphone app first, secondly my Home PC and then my VPS. as soon as markets turn against me , and im stuck knee deep in negative equity they decide to turn price feed on and orders closed. i have attahced my journal files and screenshot. I cant find a way to download journal from Iphone app but PC and VPS i will attach. I would really like some advice on the matter as im -£10k.

Thanks

gchads
Attached Image (click to enlarge)
Click to Enlarge Name: cT_cs_2001288_NZDJPY_2017-06-19_23-50-58.png Size: 23 KB
Attached File(s)
File Type: txt Journal2-2017-06.txt   104 KB | 191 downloads
File Type: txt Journal-2017-06.txt   30 KB | 218 downloads
  • #326
  • Jun 20, 2017 9:49am Jun 20, 2017 9:49am
Quoting gchads
Hi Guys, I have been trading with IC Markets for 5 years or so. They are happy to fill any order that your losing until you become a winning trader. Twice i have been locked into a trade for 12 hours and i tried to close posisiton in large profit. I used my iphone app first, secondly my Home PC and then my VPS. as soon as markets turn against me , and im stuck knee deep in negative equity they decide to turn price feed on and orders closed. i have attahced my journal files and screenshot. I cant find a way to download journal from Iphone app but...
It seems that your order to close the trade in the logs has failed to close because it has been cancelled. The order seems to be accepted by the server then failed to close because it was later cancelled? Could this be due to a patchy connection between the server and your computer?

2017.06.19 22:14:56.454 | → Request to close position PID1134314 is ACCEPTED, order OID2443914 created (19/06/2017 22:14:55.956 UTC+0)
2017.06.19 22:14:56.470 | → Failed to close position PID1131026 with error "ORDER_CANCELLED"
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  • #327
  • Jun 20, 2017 10:14am Jun 20, 2017 10:14am
Hi Will,
i tried to close trades via my mobile on 4G, then on my Trading PC with Fibre broadband and finally on my VPS platform. So 3 different methods of communication none of them accepting. If you look at the screen shot and see that there is a gap. the last M1 bar was at 23.14 (server time) and next gapped bar was 23.21. So what happened with them 7 minutes? your help is much appreciated.

Thanks

gchads
  • #328
  • Jun 20, 2017 11:14am Jun 20, 2017 11:14am
Hi Guys,
Ive attached a chart of another broker whose feed didnt mysteriously go down. It clearly shows how and why IC Markets manipulated my trade. Sorry for the crude writing. My entry to sell at 22:14 to sell cancelled via 3 different mean of communications. Mysteriously my feed disappears until 22:21 when i have no chance of getting of trade in profit and markets turned against my posisiotn. Just unbelievable blantant robbery. How can they turn my feed off for 7 minutes 10 sec ,20secs maybe. please come back and give me any ideas how to approach this. Im 10k in the hole

Thanks

gchads
Attached Image (click to enlarge)
Click to Enlarge Name: Markets.com MetaTrader_LI.jpg Size: 1.3 MB
  • #329
  • Jun 20, 2017 10:36pm Jun 20, 2017 10:36pm
Quoting gchads
Hi Guys, Ive attached a chart of another broker whose feed didnt mysteriously go down. It clearly shows how and why IC Markets manipulated my trade. Sorry for the crude writing. My entry to sell at 22:14 to sell cancelled via 3 different mean of communications. Mysteriously my feed disappears until 22:21 when i have no chance of getting of trade in profit and markets turned against my posisiotn. Just unbelievable blantant robbery. How can they turn my feed off for 7 minutes 10 sec ,20secs maybe. please come back and give me any ideas how to approach...
On a demo feed, I have something similar to your second screenshot where the feed didn't go down. (screenshot)

I also opened a cTrader demo, the feed did indeed go down for a few minutes (screenshot), I am really sorry for your loss, and I don't think it's an isolated case of only you.
Maybe you can send in a trade investigation form to IC Markets and I believe they will do their best to investigate? (and compensate), especially since their feed did go down for a few minutes

Trade investigation form: https://secure.icmarkets.com/dwnl/Tr...ation-form.pdf
Attached Image(s) (click to enlarge)
Click to Enlarge Name: Noname.png Size: 104 KB
Click to Enlarge Name: good feed.png Size: 41 KB
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  • #330
  • Jun 21, 2017 5:34am Jun 21, 2017 5:34am
Hi Guys,
Problem solved IC Markets rang this monring and admitted there was a fault due to a reboot of systems. Kinda strange but thats the answer i got. Account balance correct. Thanks iamwill for posting.

Thanks

gchads
  • #331
  • Jun 21, 2017 6:02am Jun 21, 2017 6:02am
Quoting gchads
Hi Guys, Problem solved IC Markets rang this monring and admitted there was a fault due to a reboot of systems. Kinda strange but thats the answer i got. Account balance correct. Thanks iamwill for posting. Thanks gchads
Happy it is solved!
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  • #332
  • Jun 21, 2017 6:32am Jun 21, 2017 6:32am
Quoting athvia
{quote} Hi KingHussein, May I know how big was your lot size? I am doing some research to understand if there is any relation between slippage frequency and lot size. Thanks.
Hi Guys,
i was trying to close 140 lots NZDJPY night before yesterday and i got disconnected. Apparent Reboot was explanation but my funds were returned. All i an say is Proof, gert as much of it as you can.

Thanks

gchads
  • #333
  • Jun 21, 2017 9:24am Jun 21, 2017 9:24am
Quoting gchads
{quote} Hi Guys, i was trying to close 140 lots NZDJPY night before yesterday and i got disconnected. Apparent Reboot was explanation but my funds were returned. All i an say is Proof, gert as much of it as you can. Thanks gchads
Haha wow, 140 lots is quite the size! Surprised Ic markets could handle the volume
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  • #334
  • Jun 21, 2017 9:26am Jun 21, 2017 9:26am
Yes you can imagine my anguish when the market turned against me and every pip was costing me nearly £1k.
  • #335
  • Jun 22, 2017 10:48am Jun 22, 2017 10:48am
Quoting gchads
Yes you can imagine my anguish when the market turned against me and every pip was costing me nearly 1k.
Glad they returned the money. Do you have an IC markets real time commission discount btw?
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  • #336
  • Edited 1:41am Oct 18, 2017 1:10am | Edited 1:41am
All IC Markets clients now have access to EA Lab - A World-Class auto trading tool able to create EAs without coding

Attached Image (click to enlarge)
Click to Enlarge Name: unnamed.png Size: 160 KB


Introducing EA Lab and EA Analyser
EA Lab was developed by Trade View to allow traders to build their own high performing automated trading models without the need for coding, while EA Analyser gives traders the ability to analyse their trading models performance in detail.
All tools and software were built by Trade View’s trading desk; designed and executed by traders for traders. IC Markets clients will now have access to these proprietary tools.

Here are some of the features you will now have access to:

EA Lab:

  1. Seamlessly create trading algorithms in minutes, with amazing flexibility and speed
  2. Manage all your algo’s in the same place and easily integrate with MT4
  3. Build your algo’s from any device in a secure environment

EA Analyser:

  1. Provides a wide range of statistical analysis on how your models perform
  2. Improves your trading strategies instantly with insights and metrics used by a proprietary algorithmic trading firm
  3. Helps you understand the robustness of your strategies with intuitive data and stats
  4. Helps you identify breaking points in your models and how to potentially fix them
  5. Provides a powerful portfolio builder which gives you the ability to analyse how multiple strategies perform together

This is a world-class platform designed by an algorithmic trading firm for exclusive use for IC Markets clients, and can be accessed from the Secure Client Area today!

Open a live account through me: http://icmarkets.com/?camp=12338

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  • #337
  • Oct 18, 2017 1:49am Oct 18, 2017 1:49am
Quoting iwillsurvive
All IC Markets clients now have access to EA Lab - A World-Class auto trading tool able to create EAs without coding This is a world-class platform designed by an algorithmic trading firm for exclusive use for IC Markets clients, and can be accessed from the Secure Client Area today!
Fair Dinkum Mate ???

I'll check it out, thanks for sharing !!!
It takes a lot for me to IGNORE you, but you can try.
  • #338
  • Oct 18, 2017 2:20am Oct 18, 2017 2:20am
Quoting Erebus
{quote} Fair Dinkum Mate ??? I'll check it out, thanks for sharing !!!


Welcome!
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  • #339
  • Oct 18, 2017 7:17am Oct 18, 2017 7:17am
Quoting iwillsurvive
{quote} Welcome!
I got in but I can't find any way to use it, I mean there is no manual or videos

Only thing is to fill in a message for Admin, even when search the knowledge base

So, I'm stuck for now...
It takes a lot for me to IGNORE you, but you can try.
  • #340
  • Oct 19, 2017 3:47am Oct 19, 2017 3:47am
Quoting Erebus
{quote} I got in but I can't find any way to use it, I mean there is no manual or videos Only thing is to fill in a message for Admin, even when search the knowledge base So, I'm stuck for now...
It is a little confusing at the start, but think of it like a jigsaw puzzle. You can fit some pieces together like if...then... (see the picture for more information)
Attached Image (click to enlarge)
Click to Enlarge Name: Noname.png Size: 120 KB


Have fun!
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