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  • Post #941
  • Quote
  • Dec 2, 2016 5:38am Dec 2, 2016 5:38am
  •  hekaton
  • | Joined Oct 2016 | Status: Junior Member | 2 Posts
Quoting hekaton
Disliked
Anyone have a Zero XM account? I would like to know if the spread is really like announced as 0 - 0,1pip + commission 5$/lot. I opened a Zero XM, and before sending funds, i checked the spread on EURUSD and the minimum i get is 1,6 pip!
Ignored
Solved!
The support service was great! Need just to select different sufix pairs to trade.
 
 
  • Post #942
  • Quote
  • Dec 3, 2016 4:39am Dec 3, 2016 4:39am
  •  pipshaman
  • | Joined Oct 2016 | Status: Member | 298 Posts
CySEC bans bonuses and caps the leverage at 50X
 
 
  • Post #943
  • Quote
  • Dec 3, 2016 6:01am Dec 3, 2016 6:01am
  •  Lacunoide
  • | Joined Sep 2013 | Status: Member | 671 Posts
Quoting pipshaman
Disliked
CySEC bans bonuses and caps the leverage at 50X
Ignored
Existing clients should be able to keep all bonuses until their natural course.

Only new clients are in trouble :-D
Buy at the Low, Sell at the High You make money by waiting not by trading.
 
 
  • Post #944
  • Quote
  • Dec 6, 2016 4:31am Dec 6, 2016 4:31am
  •  XM
  • Joined Nov 2010 | Status: Member | 802 Posts
Quoting dethkult
Disliked
Hi, what if my card expired/lost before I managed to withdraw my funds? Will the account be totally lost forever?
Ignored

Dear dethkult,

Please kindly note, that in such case your withdrawal will be transferred to a bank account to which your credit card was linked.


Kind regards, Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
 
 
  • Post #945
  • Quote
  • Dec 8, 2016 5:46am Dec 8, 2016 5:46am
  •  floris09
  • | Joined Dec 2016 | Status: Junior Member | 1 Post
Hi Andrey,
I just signed up for a Demo account at XM. In the chartlist I cant find EUR/USD, GBP/USD etc. Only the pairs that aren't being traded a lot. Am I missing something or is it not possible to trade the big pairs in the Demo version?
Thanks in advance
 
 
  • Post #946
  • Quote
  • Dec 8, 2016 6:35am Dec 8, 2016 6:35am
  •  Matraguna
  • | Joined Jul 2014 | Status: Blaah | 264 Posts
Quoting floris09
Disliked
Hi Andrey, I just signed up for a Demo account at XM. In the chartlist I cant find EUR/USD, GBP/USD etc. Only the pairs that aren't being traded a lot. Am I missing something or is it not possible to trade the big pairs in the Demo version? Thanks in advance
Ignored

Press Ctrl+U in meta trader and select from there what pairs you want to watch/trade
 
 
  • Post #947
  • Quote
  • Dec 9, 2016 5:31am Dec 9, 2016 5:31am
  •  KrisnaW
  • | Joined Jun 2016 | Status: Junior Member | 5 Posts
Hi XM,
On your website, it said that your company use instrumen like forex, stock index, oil, gold, and CFD. But, when I opened demo account, I just find forex, gold, and silver instrumen in my MetaTrader4. I mean is, it is normal? or I have missed something on registration? I already look on "Create a new chart" but it just the same. I didn't find another instrument Thank you.
 
 
  • Post #948
  • Quote
  • Dec 10, 2016 12:44pm Dec 10, 2016 12:44pm
  •  merquise
  • | Joined Jun 2014 | Status: Member | 371 Posts
Quoting pipshaman
Disliked
CySEC bans bonuses and caps the leverage at 50X
Ignored
http://www.financemagnates.com/forex...kills-bonuses/

Clients can ask for higher leverage.
 
 
  • Post #949
  • Quote
  • Dec 10, 2016 1:43pm Dec 10, 2016 1:43pm
  •  BlueKnight
  • | Joined Sep 2015 | Status: Member | 22 Posts
Quoting merquise
Disliked
{quote} http://www.financemagnates.com/forex...kills-bonuses/ Clients can ask for higher leverage.
Ignored
Quoting website
Disliked
Only clients that explicitly ask for higher leverage can be presented with an appropriateness test, that will determine whether they are suitable to trade with lower margin requirements.
Ignored
I wonder how easy would that be...?
 
 
  • Post #950
  • Quote
  • Dec 11, 2016 10:26am Dec 11, 2016 10:26am
  •  merquise
  • | Joined Jun 2014 | Status: Member | 371 Posts
You mean how hard
 
 
  • Post #951
  • Quote
  • Dec 14, 2016 2:28pm Dec 14, 2016 2:28pm
  •  attilafx
  • Joined Feb 2013 | Status: Member | 774 Posts
Very disappointing broker.

Many outage during news.
Spread go ridiculously wide during the night.
If you want to do some carry trade, stay away cause they will take a huge chunk of your cary away.
If you use volume as analysis or trade during the news, you will need other brokers cause this one always lag or have outage.
During outage of course no volume is counted.

Overall I would rate this one a 3 out of 10

Even small brokers like 3tg stays on during news.
 
 
  • Post #952
  • Quote
  • Dec 14, 2016 2:39pm Dec 14, 2016 2:39pm
  •  piupiu
  • Joined Dec 2014 | Status: Planter pips | 313 Posts
Quoting attilafx
Disliked
Very disappointing broker. Many outage during news. Spread go ridiculously wide during the night. If you want to do some carry trade, stay away cause they will take a huge chunk of your cary away. If you use volume as analysis or trade during the news, you will need other brokers cause this one always lag or have outage. During outage of course no volume is counted. Overall I would rate this one a 3 out of 10 Even small brokers like 3tg stays on during news.
Ignored
Welcome to the Jungle
A small bird trying to fly
 
 
  • Post #953
  • Quote
  • Dec 14, 2016 2:49pm Dec 14, 2016 2:49pm
  •  attilafx
  • Joined Feb 2013 | Status: Member | 774 Posts
Terrible broker really.
Mobile doesn't work neither.

Attached Image (click to enlarge)
Click to Enlarge

Name: XM1.jpg
Size: 51 KB
 
 
  • Post #954
  • Quote
  • Dec 15, 2016 4:59am Dec 15, 2016 4:59am
  •  maritu
  • | Joined Nov 2006 | Status: Learning Paradox | 62 Posts
Dear XM
Can you please explain about your Christmas bonus
and the criteria how to withdraw it?
I read on your website its only for trading purpose, how many trades should i make to withdraw or totally impossible to withdraw, i like XM want to open live account asap.
Thanks
Still learning the Paradox
 
 
  • Post #955
  • Quote
  • Dec 15, 2016 5:10am Dec 15, 2016 5:10am
  •  XM
  • Joined Nov 2010 | Status: Member | 802 Posts
Quoting attilafx
Disliked
Terrible broker really. Mobile doesn't work neither. {image}
Ignored

Dear attilafx,

Please make sure you log in with correct login details and choose correct server.
If it still does not work, please try to uninstall it and install again and refer to the video tutorials on this link http://www.xm.com/android

Please kindly note, that our Support Team is working 24 hours and you can always join Live Chat on our website and they will be able to assist you.
 
 
  • Post #956
  • Quote
  • Dec 15, 2016 6:33am Dec 15, 2016 6:33am
  •  attilafx
  • Joined Feb 2013 | Status: Member | 774 Posts
Quoting XM
Disliked
{quote} Dear attilafx, Please make sure you log in with correct login details and choose correct server. If it still does not work, please try to uninstall it and install again and refer to the video tutorials on this link http://www.xm.com/android Please kindly note, that our Support Team is working 24 hours and you can always join Live Chat on our website and they will be able to assist you.
Ignored
Dear XM,

Thank you for your tutorial but doesn't help at all, When I check available servers all on NA.
Besides that, as I have mentioned before, on my mobile the servers were not reachable as well.
I have worked at a broker and know the backoffice how it works and also what can be done with MT4 platforms.

All I ask is to make sure to have reliable server connections and if you say it is good as it is, then please stop doing this. (You know what I mean)

Thank you!
 
 
  • Post #957
  • Quote
  • Dec 16, 2016 4:07am Dec 16, 2016 4:07am
  •  XM
  • Joined Nov 2010 | Status: Member | 802 Posts
Quoting attilafx
Disliked
{quote} Dear XM, Thank you for your tutorial but doesn't help at all, When I check available servers all on NA. Besides that, as I have mentioned before, on my mobile the servers were not reachable as well. I have worked at a broker and know the backoffice how it works and also what can be done with MT4 platforms. All I ask is to make sure to have reliable server connections and if you say it is good as it is, then please stop doing this. (You know what I mean) Thank you!
Ignored

Dear attilafx,

Could you please leave here your account number and I will ask your account manager to give you a call in order to assist you regarding this issue?
 
 
  • Post #958
  • Quote
  • Dec 16, 2016 4:10am Dec 16, 2016 4:10am
  •  XM
  • Joined Nov 2010 | Status: Member | 802 Posts
Quoting maritu
Disliked
Dear XM Can you please explain about your Christmas bonus and the criteria how to withdraw it? I read on your website its only for trading purpose, how many trades should i make to withdraw or totally impossible to withdraw, i like XM want to open live account asap. Thanks
Ignored

Dear maritu,

I would like you to specify to which exactly promotion you are referring to, because at the moment we have different promotions running also for different regions.
Please write me the exact promotion you are referring to and I will provide you with more information regarding it.
 
 
  • Post #959
  • Quote
  • Dec 16, 2016 4:56am Dec 16, 2016 4:56am
  •  maritu
  • | Joined Nov 2006 | Status: Learning Paradox | 62 Posts
I am living in Germany, and the promotion is "the 100% bonus" till the end of December. I do not want to withdraw all the cash, but, i want to know your regulation.
Thanks
Still learning the Paradox
 
1
  • Post #960
  • Quote
  • Dec 19, 2016 7:59am Dec 19, 2016 7:59am
  •  atanasxx
  • | Joined Dec 2016 | Status: Member | 23 Posts
i dont think soo..no broker allow cent binary account.
 
 
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