What happened to IC markets?

Quoting heil

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I lost connet to the server (IC markets live06) twice. I'm sure it wasn't my internet problem because many other Chinese traders had the same problem. The following chart is AUDNZD M5. You can see the two gaps, from 19:06 to 19:49 (broker time) and 22:54~23:26 I lost some money due to these gaps. How can I get justice? Does complaining to ASIC work? Anyone who are in the same situation? {image}

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Quoting xjacks

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{quote} I think you cannot be sure there isn't any problem in your internet connection because many Chinese trader had the same problem while there is GFW in China. I suggest you to use a VPS and connect to Live01~05 server to trade.

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Quoting heil

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{quote} IC markets admits that the severs(live06&live07) crashed last night. And the company will pay the lossed.

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