Hi I been facing issues with this broker because I found the closing of some my trades fishy also wrote to them but they always came back saying that my EA closed the trades.
I placed 3 sell trades on CADCHF of 0.3,0.1,0.1 lots today manually. After a couple of candles on timezone change woof all my trades were closed at a loss at price that wasn't even reached! Have a look at the screen shots below in the second/third screenshot you will notice that my take profit value was much higher than the low of the candle for the sell order so I should have made a profit.
Also notice the closing price in the order panel at 0.74386 which was never even reached on the chart!
Its was really bad to see that my trades were automatically closed at a loss(Actually my account got wiped off). I was lucky to be staring at the screen at the time.
I placed 3 sell trades on CADCHF of 0.3,0.1,0.1 lots today manually. After a couple of candles on timezone change woof all my trades were closed at a loss at price that wasn't even reached! Have a look at the screen shots below in the second/third screenshot you will notice that my take profit value was much higher than the low of the candle for the sell order so I should have made a profit.
Also notice the closing price in the order panel at 0.74386 which was never even reached on the chart!
Its was really bad to see that my trades were automatically closed at a loss(Actually my account got wiped off). I was lucky to be staring at the screen at the time.