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Broker closed trades on market spike

  • Post #1
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  • First Post: Edited Oct 17, 2016 12:13pm Sep 28, 2016 5:54pm | Edited Oct 17, 2016 12:13pm
Hi I been facing issues with this broker because I found the closing of some my trades fishy also wrote to them but they always came back saying that my EA closed the trades.

I placed 3 sell trades on CADCHF of 0.3,0.1,0.1 lots today manually. After a couple of candles on timezone change woof all my trades were closed at a loss at price that wasn't even reached! Have a look at the screen shots below in the second/third screenshot you will notice that my take profit value was much higher than the low of the candle for the sell order so I should have made a profit.

Also notice the closing price in the order panel at 0.74386 which was never even reached on the chart!

Its was really bad to see that my trades were automatically closed at a loss(Actually my account got wiped off). I was lucky to be staring at the screen at the time.


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if it happened around 5:00 you probably got stopped out by the spread .. some of the brokers spreads will go up to 40-50 pips right at market close/open of a new day. I would still see if you can file a inquiry for explanation
But look at open of candle it is nowhere near it is actually below my TP. See the screen shots from low of the candle its 36+ pips and from close its 18+ pips. Ridiculous!

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Did you contact their support with these screenshots for an explanation? I've been with them around a year and have never noticed anything fishy.
You should know that your chart displays the BID prices by default and your stop losses are filled at the ASK price. In this case, there was a widening of spreads at rollover time.
Don't give up on your dreams. Keep sleeping.
You got stopped out just after rollover which, as was mentioned, spreads widen considerably. CAD/CHF is not a major so liable to big spreads. Also you may been closed out because you margin requirements were exceeded.
actually no. broker's spread was off but that is expected as rollover period. However, based on interbank. price did spike up. which was not reflected by your broker. that + spread increase, your stop out was valid.
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Quoting vaibhavjha
Hi I been facing issues with this broker because I found the closing of some my trades fishy also wrote to them but they always came back saying that my EA closed the trades. But just today I caught these guys red handed!! I placed 3 sell trades on CADCHF of 0.3,0.1,0.1 lots today manually. After a couple of candles on timezone change woof all my trades were closed at a loss at price that wasn't even reached! Have a look at the screen shots below in the second/third screenshot you will notice that my take profit value was much higher than the low...

Nobody cheated you, check brokers spread at myfxbook.com, here are some examples.
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If you have sell trade, trades are closed by ask price, but on chart you can see bid price. All trades were closed due to lack of money on your account.
some broker do spamming on spike they never hit tp but hit sl. thats why use that broker which is reliable.
Quoting Bicarus
actually no. broker's spread was off but that is expected as rollover period. However, based on interbank. price did spike up. which was not reflected by your broker. that + spread increase, your stop out was valid. {image}
Why did you went with a completely unregulated broker which doesn't even state the address of it's HQ?

Also,you're not the only one to get stop hunting. Check this one too http://www.forexpeacearmy.com/commun...scammer.21954/
Quoting vaibhavjha
Hi I been facing issues with this broker because I found the closing of some my trades fishy also wrote to them but they always came back saying that my EA closed the trades. But just today I caught these guys red handed!! I placed 3 sell trades on CADCHF of 0.3,0.1,0.1 lots today manually. After a couple of candles on timezone change woof all my trades were closed at a loss at price that wasn't even reached! Have a look at the screen shots below in the second/third screenshot you will notice that my take profit value was much higher than the low...
What was the spread during this time?
MT4 suffers from a disappearing Ask Line.
Visible spread lines at all times
Attached Image

Source: https://www.mql5.com/en/code/12482
Attached File
File Type: mq4 spread_lines.mq4   3 KB | 145 downloads
  • Post #14
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  • Last Post: Sep 5, 2018 6:04am Sep 5, 2018 6:04am
Quoting vaibhavjha
Hi I been facing issues with this broker because I found the closing of some my trades fishy also wrote to them but they always came back saying that my EA closed the trades. I placed 3 sell trades on CADCHF of 0.3,0.1,0.1 lots today manually. After a couple of candles on timezone change woof all my trades were closed at a loss at price that wasn't even reached! Have a look at the screen shots below in the second/third screenshot you will notice that my take profit value was much higher than the low of the candle for the sell order so I should have...
i burned acc tradersway have spikes
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