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Spotware cTrader suggestions, improvements and issues thread

  • #141
  • Aug 30, 2016 11:13am Aug 30, 2016 11:13am
cTrader,

Can you elaborate on your decision to terminate all accounts for people with a US address?
On what bases was this decision made? Who pressured you to do it?
We all know free market wouldn't cut off customers like that..... We also know there are ways around it for the wealthy, so this was intended to hurt the middle class.

Thank you.
  • #142
  • Aug 31, 2016 1:16am Aug 31, 2016 1:16am
Quoting jakubdonovan
{quote} Hi, i'm actually already with ICMarkets and they told me that ctrader does not allow for trading oil. Any help?
Hello jakubdonovan, pipmaster77 is correct, it depends on the broker. cTrader as a piece of technology can most certainly support Oil and in fact several asset classes other than Forex.
cTrader & cAlgo - The New Standards in FX Trading
  • #143
  • Aug 31, 2016 6:50am Aug 31, 2016 6:50am
Quoting cTrader
{quote} Hello Jakub, Please be advised that there is a possibility to trade Oil in cTrader, although it is up to broker whether to allow those instruments for their traders. You can look at our list of featured brokers to find the one that offers Oils https://www.spotware.com/partners/featured-brokers
I am already with ICMarkets and they don't do oil in ctrader. Can you please give me a list of brokers that do allow oil trading in ctrader please?
  • #144
  • Sep 5, 2016 2:11am Sep 5, 2016 2:11am
Quoting cTrader
{quote} Hello jakubdonovan, pipmaster77 is correct, it depends on the broker. cTrader as a piece of technology can most certainly support Oil and in fact several asset classes other than Forex.
Current Open Sessions are still buggy. Please have a look: https://i.gyazo.com/aec626b5810c6363...fa5eeccb13.png Right hand side is the WebTrader and on the left hand side, you can see the desktop app. The web app doesn't update london open at the right time. When will this be fixed? i already reported it once.
  • #145
  • Sep 12, 2016 2:48pm Sep 12, 2016 2:48pm
Hi is there any way to import MT4 templates onto ctrader?

On my charts there's years worth of fibs, channels, lines, as well as my prev trade entries drawn there. It would be really helpful if you could import the saved templates instead of having to redo them again.
  • #146
  • Sep 13, 2016 2:16am Sep 13, 2016 2:16am
Quoting Iro
Hi is there any way to import MT4 templates onto ctrader? On my charts there's years worth of fibs, channels, lines, as well as my prev trade entries drawn there. It would be really helpful if you could import the saved templates instead of having to redo them again.
Hello Iro, unfortunately there is not cross compatibility with MT4 so it is not possible to migrate your historical data or preferences. I'm sure you will find the initial effort worth it in the end. All the best.
cTrader & cAlgo - The New Standards in FX Trading
  • #147
  • Sep 15, 2016 2:53am Sep 15, 2016 2:53am
Hi Spotware team,


Can you please, please, please, please provide an option to hide all $ value PNL with on chart open positions and SL and PTs. As well as the on chart execute console, provide options to only display % when choosing lot sizing not $ and %.

This is crucial when trading with a process focussed mindset and would bring cTrader in-line other platforms that offer this feature; excluding MT4, but it stinks so is excluded

Thank you!
  • #148
  • Sep 17, 2016 10:31am Sep 17, 2016 10:31am
Quoting nhen
Hi Spotware team, Can you please, please, please, please provide an option to hide all $ value PNL with on chart open positions and SL and PTs.
+1 for that !

money is evil .. especially if you trade !

i use the chart-layout and have the positions window floating on another screen (usually behind another chart)
  • #149
  • Sep 17, 2016 10:35am Sep 17, 2016 10:35am
one more thing

Tick charts !!!

like 100ticks, 250 ticks 500ticks 1000ticks .

that would seriously make cTrader unbeatable !!
time is somethings so very very much useless in trading.

what matters is the volume and the price .. who cares when it happens .. what matters it that it happens at all.
  • #150
  • Sep 21, 2016 4:19am Sep 21, 2016 4:19am
Since I've been introduce to cTrader for the first time (via my broker), I fall in LOVE.
I think it is the BEST trading platform on Earth.
I love the advanced protection feature where i can setting my TP and SL more flexible.
And the charting features are awesome, simple, easy to use and complete.

I have it on my iPhone, iPad, windows PC/Laptop and my browsers.
BUT, I really hope that they will make cTrader platform for Mac as independent app.
  • #151
  • Sep 21, 2016 4:38am Sep 21, 2016 4:38am
Quoting jajano
I really hope that they will make cTrader platform for Mac as independent app.
not very likely to happen .. due the framework it's build on is M$ only ...

but yes +1 from me for a mac version !

Btw since the update 1 day ago, the order screen does default to 1 Lot size .. (before it remebered the previous size)
  • #152
  • Sep 28, 2016 8:52am Sep 28, 2016 8:52am
Please, do something on your mobile app. Or discontinue it altogether.

Worst connection problems ever.
  • #153
  • Sep 28, 2016 11:36am Sep 28, 2016 11:36am
I do hope you guys make a linux version, natively run on any linux OS. The web ctrader not good enough.
  • #154
  • Oct 7, 2016 11:39am Oct 7, 2016 11:39am
Quoting hammadshahir
Please, do something on your mobile app. Or discontinue it altogether. Worst connection problems ever.
Same issues here. And the web trader also takes forever to load my charts a lot of the time. MT4 mobile app runs a lot smoother.
  • #155
  • Oct 7, 2016 7:07pm Oct 7, 2016 7:07pm
Has anyone else had persistent connection issue with cTrader the last few weeks and super slow execution times on market and pending orders?

Broker is blaming cTrader, I am somewhat inclined to accept this as the cTrader cloud service has been unstable for awhile now. It's driving me nuts.

Please fix spotware!
  • #156
  • Oct 10, 2016 5:17am Oct 10, 2016 5:17am
Quoting nhen
Hi Spotware team, Can you please, please, please, please provide an option to hide all $ value PNL with on chart open positions and SL and PTs. As well as the on chart execute console, provide options to only display % when choosing lot sizing not $ and %. This is crucial when trading with a process focussed mindset.
Hi Nhen,

Thanks for this suggestion, we understand why this can be important for some traders. So we will discuss having a preference option for this.

Quoting nhen
Has anyone else had persistent connection issue with cTrader the last few weeks and super slow execution times on market and pending orders? Broker is blaming cTrader, I am somewhat inclined to accept this as the cTrader cloud service has been unstable for awhile now. It's driving me nuts. Please fix spotware!
Regarding this issue, we have resolved the isolated case with the broker, sadly there were multiple contributing factors to the performance issue and it took some time to correct one by one, all of which have since been eliminated. Please contact your broker to learn more about the steps that were taken and what options are now available.

Regards,
Spotware Team
cTrader & cAlgo - The New Standards in FX Trading
  • #157
  • Oct 10, 2016 7:26am Oct 10, 2016 7:26am
Quoting nullx8
one more thing Tick charts !!! like 100ticks, 250 ticks 500ticks 1000ticks . that would seriously make cTrader unbeatable !! time is somethings so very very much useless in trading. what matters is the volume and the price .. who cares when it happens .. what matters it that it happens at all.
Custom Tick Charts are in our plans and we are working on it. Traders will be able to specify the exact number of ticks they want shown in each bar. Thanks again for the suggestion.
cTrader & cAlgo - The New Standards in FX Trading
  • #158
  • Edited 5:16pm Oct 10, 2016 4:48pm | Edited 5:16pm
Quoting cTrader
{quote} Custom Tick Charts are in our plans and we are working on it. Traders will be able to specify the exact number of ticks they want shown in each bar. Thanks again for the suggestion.
Can you guys please allow us to choose which account is loaded by default, on the mobile app? having to switch accounts every time i open the app drives me absolutely insane.
I also noticed that my chosen watchlist is also never loaded by default so i keep having to pull it up.
Another thing that stops me from using the ctrader mobile app more than the mt4 mobile app is that you guys don't allow us to put EMA higher than 200 on the charts. The maximum period is 200 but many traders, including me, like to use the 800ema which is 4hr trend.

There are quite a few chart related issues. I will list them here:
-Scrolling through the chart and zooming in & out on the chart is nowhere near as smooth as it is on MT4 mobile app. I feel like zooming in and out happens in steps rather than it being a smooth.
-What's more, any chart markups that we might want to put on a chart, does not show up until we press the maximise button.
I think that the whole "overview move" needs to be remade. It needs to be functional and quick to use! Please allow us to to see our indicators while in overview mode. Please allow us to scroll through the chart and add drawings to it while in overview mode. Please allow us to make it so that once the drawing is placed on a chart, it can be locked in so that we cannot move it by accident.

I really love CTrader, i use the web trader as my primary platform but it pains me to see it being brought down by this poorly designed mobile app. Having to use ctrader on my macbook and mt4 on my ipad and iphone makes things very uncomfortable. Please improve the mobile app and make CTrader great across all platforms
  • #159
  • Oct 11, 2016 7:18am Oct 11, 2016 7:18am
Quoting jakubdonovan
{quote} Can you guys please allow us to choose which account is loaded by default, on the mobile app? having to switch accounts every time i open the app drives me absolutely insane.
same here, that was really a nightmare, especially if shit hits the fan, and you need 5 minutes to switch accounts (great source of adrenalin tough) ;P

but since the last update (iOS) this bug seems to be resolved, my app does alays open the same accounnt.
  • #160
  • Oct 12, 2016 11:08am Oct 12, 2016 11:08am
Why can't we set up a stop loss price and take profit price when we enter a pending order ?!
We can only set up stop loss or take profit in pips for a pending order...Isn't that strange ?
Don't give up on your dreams. Keep sleeping.
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