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Spotware cTrader suggestions, improvements and issues thread

  • #121
  • Jun 2, 2016 10:37am Jun 2, 2016 10:37am
Hi there,

I desperately need some help with coding please!! I am looking at this indicator:
https://www.tradingview.com/chart/AU...rns-That-Work/

But a) need it modified to be able to work in C-trader b) need a way of adding it in to C-trader...... As far as I am aware you can only download new indicators from their website?......

The code is open sourced which should help for someone with the right know-how.

Thank you in advance for any help that anyone may be able to offer.
  • #122
  • Jul 21, 2016 2:28am Jul 21, 2016 2:28am
Hello friends, I am optimizing a robot in CAlgo, when back testing and optimizing, i want to see max draw down in USD, any body knows how can i do that please?
  • #123
  • Aug 2, 2016 7:52am Aug 2, 2016 7:52am
Hi, Ctrader team. I also found a bug with the platform. Basically, Ctrader Web does not update when the next session is in progress properly. So in CTrader Desktop, the session will be showing up as Frankfurt, London and New york where as on CTrader WEB it will only say Frankfurt and London. This really needs to be fixed. Mac Users like me can only rely on the web version of CTrader. I used to run a Virtual Machine on my mac but it takes up way too many of the resources so i had to settle for the downgraded web version. Please look into it guys.

Here is a pic displaying this issue:
https://i.gyazo.com/40e05fbfb0a7af4a...d82a6473c1.png

Quoting cTrader
Hi KoiFish, thanks for joining this thread and sharing your constructive suggestions and positive feedback. {quote} We have plans to introduce to more order types and we will consider your preference on this one! {quote} I believe all of our clients share our desire to deliver as many trader-centric features as possible, therefore I don't think that is a concern, protecting traders benefits everyone in the long run! {quote} Please send us a private message with the email address you used to send the feedback so we can look into it, I am really sorry...
Attached Image (click to enlarge)
Click to Enlarge Name: 40e05fbfb0a7af4ae0baefd82a6473c1.png Size: 384 KB
  • #124
  • Aug 2, 2016 2:40pm Aug 2, 2016 2:40pm
Just been informed my offshore broker will no longer offer cTrader. As it was explained to me, they were basically scared out of the US. I wonder why no US broker offers cTrader? Oh wait, I know, it prohibits dealer manipulation!!
  • #125
  • Aug 2, 2016 3:46pm Aug 2, 2016 3:46pm
Quoting pipmaster77
Just been informed my offshore broker will no longer offer cTrader. As it was explained to me, they were basically scared out of the US. I wonder why no US broker offers cTrader? Oh wait, I know, it prohibits dealer manipulation!!
How do you know that it doesn't?
  • #126
  • Aug 2, 2016 3:54pm Aug 2, 2016 3:54pm
It's an ECN platform and that is the big selling point- no broker manipulation. Which is why MB Trading was the only US broker to offer it, but then they were bought out by a bucketshop, who, of course, won't offer it.
  • #127
  • Aug 3, 2016 1:35am Aug 3, 2016 1:35am
Quoting jakubdonovan
Hi, Ctrader team. I also found a bug with the platform. Basically, Ctrader Web does not update when the next session is in progress properly. So in CTrader Desktop, the session will be showing up as Frankfurt, London and New york where as on CTrader WEB it will only say Frankfurt and London. This really needs to be fixed. Mac Users like me can only rely on the web version of CTrader. I used to run a Virtual Machine on my mac but it takes up way too many of the resources so i had to settle for the downgraded web version. Please look into it guys....
Hello Jakub,

Thank you for reporting the issue, our team will definitely look into it. For the full investigation, we would also need the information about your system. What we need to know:
1) Your Broker
2) Which browsers you use for trading (including the versions)

It would be better if you could send us this information, along with short description of the issue to: [email protected]
cTrader & cAlgo - The New Standards in FX Trading
  • #128
  • Aug 3, 2016 9:06am Aug 3, 2016 9:06am
Quoting She1
Hello friends, I am optimizing a robot in CAlgo, when back testing and optimizing, i want to see max draw down in USD, any body knows how can i do that please?
Dear Trader,

The information you're looking for can be acquired via using GetFitnessArgs.MaxBalanceDrawdown. Please see the following links

http://ctdn.com/api/reference/getfitnessargs and http://ctdn.com/api/reference/getfit...alancedrawdown
cTrader & cAlgo - The New Standards in FX Trading
  • #129
  • Aug 3, 2016 9:12am Aug 3, 2016 9:12am
Attention all US brokers....Anyone have any interest in offering this wonderful platform to US clients?
  • #130
  • Aug 4, 2016 11:36am Aug 4, 2016 11:36am
Quoting cTrader
{quote} Hello Jakub, Thank you for reporting the issue, our team will definitely look into it. For the full investigation, we would also need the information about your system. What we need to know: 1) Your Broker 2) Which browsers you use for trading (including the versions) It would be better if you could send us this information, along with short description of the issue to: [email protected]
Hi, thanks for your response! I use CTrader Web in Safari and sometimes in Chrome but the issue is always there. And as for my broker, I am with ICMarkets. Thanks a lot! I hope that this will be fixed.
  • #131
  • Aug 5, 2016 1:32am Aug 5, 2016 1:32am
Quoting jakubdonovan
{quote} Hi, thanks for your response! I use CTrader Web in Safari and sometimes in Chrome but the issue is always there. And as for my broker, I am with ICMarkets. Thanks a lot! I hope that this will be fixed.
Hello Jakub,
Thank you for taking the time to send us an email. We will investigate this issue and come back to you as soon as we have an update.
cTrader & cAlgo - The New Standards in FX Trading
  • #132
  • Aug 13, 2016 12:44pm Aug 13, 2016 12:44pm
Thanks Ctrader

I have a Good CAlgo EA, with 12 strategies, and almost much settings, so optimization takes too much time, do you know some where I can use their Super computer, or what can you suggest me to do?
  • #133
  • Aug 16, 2016 2:34pm Aug 16, 2016 2:34pm
Quoting cTrader
{quote} Hello Jakub, Thank you for taking the time to send us an email. We will investigate this issue and come back to you as soon as we have an update.
Hey guys, i also have been experiencing another issue with ctrader web. Sometimes when i try to modify my pending order, i get this error
https://gyazo.com/ce462fb8b2cd423ac6b6f77f9f54041d
  • #134
  • Aug 16, 2016 2:37pm Aug 16, 2016 2:37pm
Please, cTrader have a US broker offer your platform. I used cTrader for over a year with Trader's Way and they no longer offer it.
  • #135
  • Aug 17, 2016 2:48am Aug 17, 2016 2:48am
Quoting jakubdonovan
{quote} Hey guys, i also have been experiencing another issue with ctrader web. Sometimes when i try to modify my pending order, i get this error https://gyazo.com/ce462fb8b2cd423ac6b6f77f9f54041d
Hi jakubdonovan, we had a look into it and we see from the logs that the server rejected your order modification with a reason "nothing to amend", sorry that wasn't explained to you in the message you received. The reason for this is that you were attempting to modify the order without actually changing the price from what it already was set as. Once you changed the price to something different, you were finally able to modify it.

Hope this explanation helps.
cTrader & cAlgo - The New Standards in FX Trading
  • #136
  • Edited 1:39pm Aug 17, 2016 11:56am | Edited 1:39pm
Quoting cTrader
{quote} Hi jakubdonovan, we had a look into it and we see from the logs that the server rejected your order modification with a reason "nothing to amend", sorry that wasn't explained to you in the message you received. The reason for this is that you were attempting to modify the order without actually changing the price from what it already was set as. Once you changed the price to something different, you were finally able to modify it. Hope this explanation helps.
Thank you for clearing that up for me. Do you ever plan on adding Oil? I have to keep getting back to MT4 just to trade Oil, and many people i know have to do the same thing
  • #137
  • Edited Aug 19, 2016 1:12am Aug 18, 2016 1:20am | Edited Aug 19, 2016 1:12am
Quoting jakubdonovan
{quote} Thank you for clearing that up for me. Do you ever plan on adding Oil? I have to keep getting back to MT4 just to trade Oil, and many people i know have to do the same thing
Hello Jakub,

Please be advised that there is a possibility to trade Oil in cTrader, although it is up to broker whether to allow those instruments for their traders. You can look at our list of featured brokers to find the one that offers Oils https://www.spotware.com/partners/featured-brokers
cTrader & cAlgo - The New Standards in FX Trading
  • #138
  • Aug 19, 2016 1:26pm Aug 19, 2016 1:26pm
Quoting cTrader
{quote} Hello Jakub, Please be advised that there is a possibility to trade Oil in cTrader, although it is up to broker whether to allow those instruments for their traders. You can look at our list of featured brokers to find the one that offers Oils https://www.spotware.com/partners/featured-brokers
Hi, i'm actually already with ICMarkets and they told me that ctrader does not allow for trading oil. Any help?
  • #139
  • Aug 19, 2016 1:28pm Aug 19, 2016 1:28pm
Quoting jakubdonovan
{quote} Hi, i'm actually already with ICMarkets and they told me that ctrader does not allow for trading oil. Any help?
It may be broker specific what they offer on each platform.
  • #140
  • Aug 20, 2016 4:13am Aug 20, 2016 4:13am
want buy all close button and sell all close button feature in ctrader
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