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  • #801
  • May 13, 2016 7:18am May 13, 2016 7:18am
I also a xm member So that's why I subscribe for this thread
  • #802
  • Edited 1:25pm May 16, 2016 1:13pm | Edited 1:25pm
Quoting dejcire13
{quote} Do you still recommend Skrill for withdrawal option? Ive read a lot lately that their site has been too difficult to access by its users. Is Neteller a good alternative for XM clients instead?
I never had any problem with Skrill. And anyways, since recently (I think last year), Neteller was bought by the same company owning Skrill...

Anyways here is a screenshot of my recent withdrawals (over 4000$) from this year 2016 with them = http://www.photoshar.in/xm-4000-skrill-withdrawals-2016
  • #803
  • May 16, 2016 10:06pm May 16, 2016 10:06pm
Quoting Borowikbo
Can I ask a very stupid question, where is XM.com getting the money to pay 50% deposit bonus to the clients? Is it coming from my pocket ultimately?
every broker have their own budget from their profit. so i think , it is someting called promotional budget.
a normal practice . some of brokers attract clients with deposit bonus and contests, and ssme of them attract clients by giving stuff like gold or gadgets,
  • #804
  • May 17, 2016 12:18pm May 17, 2016 12:18pm
Hi there,

I recently opened a trading account with XM. However, during the account opening process, I just checked boxes without actually reading the questions. As a result, my account was classified as a Retail Account which makes it expensive for me to trade due to minimum lot size. Secondly, the forex area was greyed out/disabled which means that I cannot trade forex.

I send an email yesterday to my allocated relationship manager as well as the Validations department regarding the possibility of reclassifying my account. I haven't received acknowledgement of the email nor any response to my query.

Would it be possible for my account to be reclassified?

Thanks
  • #805
  • May 20, 2016 3:26am May 20, 2016 3:26am
Quoting Chibaya
Hi there, I recently opened a trading account with XM. However, during the account opening process, I just checked boxes without actually reading the questions. As a result, my account was classified as a Retail Account which makes it expensive for me to trade due to minimum lot size. Secondly, the forex area was greyed out/disabled which means that I cannot trade forex. I send an email yesterday to my allocated relationship manager as well as the Validations department regarding the possibility of reclassifying my account. I haven't received acknowledgement...
Dear Chibaya,

Please note that all clients are normally classified as retail clients and this classification does not affect trading conditions. I doubt that your classification needs to be changed because I believe that the reason why you cannot trade on certain instruments is different. Perhaps you have a micro account but you are trying to trade on standard symbols that are visible in micro account for administrative purposes. If you do have a micro account, you need to choose micro symbols (EURUSDmicro, GBPUSDmicro, etc).

I hope this issue has already been resolved but if you want to discuss it with me, please send me a private message with your account number.
Kind regards,

Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #806
  • May 27, 2016 4:23pm May 27, 2016 4:23pm
Quoting XM
Hi Everyone , Please allow me to introduce myself, my name is Costas and I am an employee of a regulated Forex Broker named Trading Point of Financial Instruments Limited. The purpose of this thread is to assist the Forex Factory members with any questions regarding Trading Point and Forex in general. Our Company provides its Clients with a variety of tradable financial instruments including currencies, metals, energies and stock indices which may be traded via our MT4 platform with some of the markets most...
Hi MR Costas,i have opened an account with XM 3 months ago,and verified it ,but didn't make any deposit,now i can't access my account as it keeps telling me that my account is archived ,and i should open a new account ,why is that happening?
Thanks
  • #807
  • May 29, 2016 4:56pm May 29, 2016 4:56pm
Quoting fxnow
{quote} Hi MR Costas,i have opened an account with XM 3 months ago,and verified it ,but didn't make any deposit,now i can't access my account as it keeps telling me that my account is archived ,and i should open a new account ,why is that happening? Thanks
Hello! At me too such was - no activity on the account -that's close. Now open a new account and again go through the verification process.
  • #808
  • May 30, 2016 3:00am May 30, 2016 3:00am
Dear fxnow/Kinder,

Accounts with zero balance get archived after 90 days. If your accounts are archived and you wish to resume trading with XM, please open a new account.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #809
  • Jun 1, 2016 1:36pm Jun 1, 2016 1:36pm
Quoting Kinder
{quote} Hello! At me too such was - no activity on the account -that's close. Now open a new account and again go through the verification process.
Thank you Kinder
  • #810
  • Jun 1, 2016 1:37pm Jun 1, 2016 1:37pm
Quoting XM
Dear fxnow/Kinder, Accounts with zero balance get archived after 90 days. If your accounts are archived and you wish to resume trading with XM, please open a new account. Kind regards, Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
Thank you for your reply.
Do i have to resend verification papers?
How long is the bank statement valid for?
  • #811
  • Jun 2, 2016 3:26am Jun 2, 2016 3:26am
Quoting fxnow
{quote} Thank you for your reply. Do i have to resend verification papers? How long is the bank statement valid for?
Dear fxnow,

If your bank statement we have on file is fairly recent, you will not need to submit new documents.

When you open a new account, it should be validated automatically. In case additional documents are required, our validations department will get in touch with you.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #812
  • Jun 3, 2016 3:08pm Jun 3, 2016 3:08pm
Hi Andrey.


I was wondering does XM provide its clients with an 'ewallet'? ie aplace where atrader can save his profits acqured from trading for future withdrawal or redirecting back to trading account just as hotforex does with their 'mywallet'.Am asking this because i dont feel cormfatable trading back all my profits neither am I cormfartable with frequent withdrwal requests.Thank you.
  • #813
  • Jun 4, 2016 11:29am Jun 4, 2016 11:29am
I have long traded at XM. Very pleased with their service. So far the most impressive thing when withdraw from them very quickly. I hope you keep on working like that.
Money management is way to successful !
  • #814
  • Jun 5, 2016 2:48am Jun 5, 2016 2:48am
Quoting daviekim
Hi Andrey. I was wondering does XM provide its clients with an 'ewallet'? ie aplace where atrader can save his profits acqured from trading for future withdrawal or redirecting back to trading account just as hotforex does with their 'mywallet'.Am asking this because i dont feel cormfatable trading back all my profits neither am I cormfartable with frequent withdrwal requests.Thank you.
yes agree. i hope they have this ewallet like how hotforex does too..
  • #815
  • Jun 5, 2016 3:05am Jun 5, 2016 3:05am
Quoting daviekim
Hi Andrey. I was wondering does XM provide its clients with an 'ewallet'? ie aplace where atrader can save his profits acqured from trading for future withdrawal or redirecting back to trading account just as hotforex does with their 'mywallet'.Am asking this because i dont feel cormfatable trading back all my profits neither am I cormfartable with frequent withdrwal requests.Thank you.
very simple, just open two account one use for trading other use as a bank account don't trade that one just withdraw or deposit in it. I did same thing.
don't predict direction, but dance with flow of water
  • #816
  • Jun 6, 2016 4:48am Jun 6, 2016 4:48am
Quoting priceaction1
{quote} very simple, just open two account one use for trading other use as a bank account don't trade that one just withdraw or deposit in it. I did same thing.
credit will gone.
  • #817
  • Jun 6, 2016 7:28am Jun 6, 2016 7:28am
Quoting donkeyg
{quote} credit will gone.
It does not disappear. It will go through the second account is equal to the percentage that you transfer. Mean you have 200 USD and 100 credit. After transfer you will have 100 USD and 50 credit in second account.
Money management is way to successful !
  • #818
  • Jun 6, 2016 10:54am Jun 6, 2016 10:54am
Hi XM,

May I know where I can get the spred table from your website?Can't find the link
  • #819
  • Jun 6, 2016 7:23pm Jun 6, 2016 7:23pm
Quoting Rizal123
Hi XM, May I know where I can get the spred table from your website?Can't find the link
I think you can download it at here : http://www.xm.com/spreads
Money management is way to successful !
  • #820
  • Jun 8, 2016 4:26pm Jun 8, 2016 4:26pm
I got a 40 pips slippage from last NZD/USD news trade (cash rate). This broker is not good if you trade the news.
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