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  • #7,901
  • Jan 5, 2016 3:38pm Jan 5, 2016 3:38pm
Finally got paid the last part guys! Hope you all get yours too.
  • #7,902
  • Jan 5, 2016 3:41pm Jan 5, 2016 3:41pm
That's good are you from uk?

Quoting papamax
Finally got paid the last part guys! Hope you all get yours too.
  • #7,903
  • Jan 6, 2016 4:21am Jan 6, 2016 4:21am
This is taking forever
I called them and they said my claim will take up to 6 months from sending application
And I sent it in November
This is taking forever and not fair at all
  • #7,904
  • Jan 10, 2016 12:35pm Jan 10, 2016 12:35pm
Quoting ssnetwork
That's good are you from uk? {quote}
Yes, from the UK
  • #7,905
  • Jan 10, 2016 12:38pm Jan 10, 2016 12:38pm
Quoting WayToGo
This is taking forever I called them and they said my claim will take up to 6 months from sending application And I sent it in November This is taking forever and not fair at all
Complain... they have an special email for complaints! I don't know if it helped but i sent a complaint and got paid 10 days later. They didn't even reply to my complain, just paid.

[email protected]

Make sure to give all details of the claim in the complaint, like name, reference number and etc.

Hope you guys get paid soon
  • #7,906
  • Edited 7:17am Jan 18, 2016 6:30am | Edited 7:17am
Update:
one-year anniversary and I still have not my money back from FSCS (no trade on the 15th Jan 2015)

Even FSCS does not respond to my mails. Disgusting ....



@papamax: this mail adress does not work [email protected]

Technical details of permanent failure:
DNS Error: Address resolution of fscs.gov.uk. failed: Domain name not found

Maybe you mean [email protected]
  • #7,907
  • Jan 19, 2016 11:14am Jan 19, 2016 11:14am
Anyone tried now to trade via their other company alpari.com?
  • #7,908
  • Jan 20, 2016 10:30am Jan 20, 2016 10:30am
Quoting ines
Update: one-year anniversary and I still have not my money back from FSCS (no trade on the 15th Jan 2015) Even FSCS does not respond to my mails. Disgusting .... @papamax: this mail adress does not work [email protected] ("[email protected]") Technical details of permanent failure: DNS Error: Address resolution of fscs.gov.uk. failed: Domain name not found Maybe you mean [email protected] ("[email protected]")
Yes.. you are correct! It is .org.uk! It was a mistake typing. Sorry
  • #7,909
  • Jan 20, 2016 10:45am Jan 20, 2016 10:45am
Guess what, still nothing....
But a customer service agent from ETX has called me yesterday....
He told me really a strange thing...
That FSCS has paid a payment with wrong amounts to clients "not their real balances", then they took the money back again after clients already saw the money on their accounts on ETX...
loool
we are on a live movie..
disgusting
  • #7,910
  • Jan 22, 2016 12:49pm Jan 22, 2016 12:49pm
After almost a year, I got paid in mid December. My bank in Brazil released the payment only yesterday due to bureaucracy to justify the source of the international money receiving. Now everything is OK for me.

Thanks to all for the support and sharing information.
  • #7,911
  • Jan 24, 2016 9:44am Jan 24, 2016 9:44am
Quoting WayToGo
This is taking forever I called them and they said my claim will take up to 6 months from sending application And I sent it in November This is taking forever and not fair at all
When I call legal 800 678 1100 and emailed forms again only took a week in september
  • #7,912
  • Jan 26, 2016 10:09am Jan 26, 2016 10:09am
Finally got paid today. good luck everyone else
  • #7,913
  • Jan 31, 2016 1:27pm Jan 31, 2016 1:27pm
Hi
After nearly a year battle, eventually I've got my money back. Not 100% but almost.
Half from AlpariUK it self by mistake and rest from FSCS. Well, lesson to learn.
Good lack to others.

Mac.
  • #7,914
  • Feb 7, 2016 2:32pm Feb 7, 2016 2:32pm
Hi all
It's scary to think that after 55 weeks some people are not refunded their money. How many are left do you think?
What a racket. I'm going to read last pages and news and see what huge bill they have run up.
Beware of robber banks (RB), bad advisors.
  • #7,915
  • Feb 8, 2016 4:24am Feb 8, 2016 4:24am
Guess what, I got MY MONEY back.
From FSCS to Broker account without any information by mail.
Anyway I am happy to close this folder.

I wish all other's good luck and fast compensation.
  • #7,916
  • Feb 9, 2016 2:31am Feb 9, 2016 2:31am
Quoting ines
Guess what, I got MY MONEY back. From FSCS to Broker account without any information by mail. Anyway I am happy to close this folder. I wish all other's good luck and fast compensation.

At long last...I also got the balance of my monies yesterday.Big Thankyou to FSCS and to all the other contributors on this thread in keeping each other informed and hope alive.I hope that was the last of us and that no one else is waiting.
  • #7,917
  • Feb 10, 2016 9:46pm Feb 10, 2016 9:46pm
Still no money
  • #7,918
  • Feb 11, 2016 2:45pm Feb 11, 2016 2:45pm
They sent to me they need me to send them a resolution board of my company signed by directors to continue my claim, anyone has a template or format of it please?
@Papamax
  • #7,919
  • Feb 12, 2016 12:04am Feb 12, 2016 12:04am
Quoting WayToGo
They sent to me they need me to send them a resolution board of my company signed by directors to continue my claim, anyone has a template or format of it please? @Papamax
no idea bro, but sure someone will reply on you be patient, you 'r almost there
  • #7,920
  • Feb 13, 2016 5:25am Feb 13, 2016 5:25am
Quoting WayToGo
They sent to me they need me to send them a resolution board of my company signed by directors to continue my claim, anyone has a template or format of it please? @Papamax

Google it and you will easily find a template for that, it is basically a document that outlines the decisions that were made during a board meeting.. alternatively you can ask the agent/accountant who opened / takes care of your company.
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