ETX Capital offline

Hi,

Is anyone having issues with the platform, It has been freezing, website going offline, all markets phone only?

Thanks

MT

Been in touch finally, they are having issues with the data feed across all platforms. It is also difficult to get hold of the trade desk too. Gove up trading for today.

MT

Still problems with the ETX platform this morning, getting disconnected and reconnected!

Yep, me too. I'm moving to another broker for at least a week - maybe longer. Unhappy that ETX is not keeping us informed.

OFFLINE Again...OMG...

WTF Trade is disabled ?

I have not even bothered to log in. The least they could do is let customers know what is going on, thankfully a couple of days ago the platform disconnected as I was putting a trade on.That was lucky because the trade room line was permanently engaged.

Already looking at other brokers and will be moving!


MT

bucketshop, you are lucky if you get your money back.

To be fair, I've not had any issues making withdrawals; maybe because I don't have a big account. Might be a different issue if your account size is £££££

However, this data feed problem is not good. It wastes our time and money - and it's not the first time it has happened. ETX should have addressed it sooner AND informed customers it is having a problem. I for one am not going to trade on ETX for the forseeable future.

I know what you mean, I would change broker if I where you