List Brokers which Allow Telephone Trading | Forex Factory

Options

Go to
Permalinks
Print Thread

Similar Threads

Adding Liquidity - Which Brokers Allow This? 1 reply

Unwanted telephone calls 10 replies

Which brokers allow auto breakeven ? 9 replies

Help me to make a list of brokers that allow hedging in the same account! 11 replies

Forex Quotes via telephone? 0 replies

List Brokers which Allow Telephone Trading

  • #1
  • First Post: Oct 14, 2015 1:00am Oct 14, 2015 1:00am
Hello, Folks.

Please post here all brokers you know of that allow telephone trading (in case of platform outage).

Thank you all for the cooperation,
MrJinks.
  • #2
  • Oct 14, 2015 8:02am Oct 14, 2015 8:02am
Usually brokers will give you this access if you have big account. Just ask them.
 
Then again if you are a tradrr who use small TF or a heavy scalper direct telephone line won't help at all. 
 
Good luck in finding the suitable broker!
Different/opposing ideas will make us learn and understand many things.
  • #3
  • Oct 14, 2015 8:31am Oct 14, 2015 8:31am
I think most brokers offer phone call for closing positions when there is a platform problem.
For opening positions by phone i have no idea. Most brokers have live chat support so you can ask, no?
  • #4
  • Oct 14, 2015 3:45pm Oct 14, 2015 3:45pm
Quoting Dkam
I think most brokers offer phone call for closing positions when there is a platform problem. For opening positions by phone i have no idea. Most brokers have live chat support so you can ask, no?
Yes ask. Say to them you're considering to increase your account size to the range of $25k coz this is the minimum for the broker to really get busy for your convenient and serve your extra demands. There is a layer of service in this businesses too you know...for example: $200 is the entry, $1k ECN, $25k is VIP, $100K is VVIP and for $1M they'll let you sit with one of their top traders in in their HQ.
Different/opposing ideas will make us learn and understand many things.
  • #5
  • Oct 14, 2015 3:52pm Oct 14, 2015 3:52pm
Quoting Don_xyZ
{quote} Yes ask. Say to them you're considering to increase your account size to the range of $25k.
It is imperative that your broker has phone option to close or open trades.. If they don't leave them immediately and find one that does.

It should be part of your risk management.
  • #6
  • Oct 14, 2015 3:58pm Oct 14, 2015 3:58pm
Quoting lasty
{quote} It is imperative that your broker has phone option to close or open trades.. If they don't leave them immediately and find one that does. It should be part of your risk management.
Yes but they won't offer this ohone access to just every one. Sadly that's just how things are with this business. Probably it's still not cost effective yet to offer every one this access.
Different/opposing ideas will make us learn and understand many things.
  • #7
  • Oct 14, 2015 4:24pm Oct 14, 2015 4:24pm
Quoting Don_xyZ
{quote} Yes but they won't offer this ohone access to just every one. Sadly that's just how things are with this business. Probably it's still not cost effective yet to offer every one this access.
There are brokers out there who offer phone service to everyone, whether you have $200 in your account or $2 million.
Those who skimp on this service have no real customer service and I wouldn't bother with them.
  • #8
  • Oct 14, 2015 10:55pm Oct 14, 2015 10:55pm
Quoting lasty
{quote} There are brokers out there who offer phone service to everyone, whether you have $200 in your account or $2 million. Those who skimp on this service have no real customer service and I wouldn't bother with them.
By phone service you mean the clients can open new positions and close trades?
It goes against business logic but it's good news if they do this and can continue doing so.
Do you mind sharing the name of the broker. If it's a top notch broker then I'm sure every one will be glad to get this information or if it's been mentioned in this forum before just share the link.
Different/opposing ideas will make us learn and understand many things.
  • #9
  • Oct 15, 2015 11:19am Oct 15, 2015 11:19am
Quoting Don_xyZ
{quote} By phone service you mean the clients can open new positions and close trades? It goes against business logic but it's good news if they do this and can continue doing so. Do you mind sharing the name of the broker. If it's a top notch broker then I'm sure every one will be glad to get this information or if it's been mentioned in this forum before just share the link.
pepperstone offer that
focus while relaxed to see better
  • #10
  • Oct 15, 2015 12:03pm Oct 15, 2015 12:03pm
Phone access in theory is one thing, actually reaching someone during a complete life server outage is an entirely different thing.
  • #11
  • Oct 15, 2015 12:13pm Oct 15, 2015 12:13pm
if mt4 is down on computer, use mt4 app on mobile to close trades... mt4 app is hosted by metatrader directly, high chance of it going down is close to none.. faster than u calling and closing order
  • #12
  • Oct 15, 2015 2:38pm Oct 15, 2015 2:38pm
There is a site that in the search criteria for brokers has the option of "phone trading". If it's not myfxbook, it's probably another one that shows up in the first 20 when you google "forex brokers"

If you can't find it just make a list of the brokers you are interested in and it shouldn't take long to figure out on live chat or through email if they offer such a service.

I know IG markets, XM and hy markets offer phone trading. At XM you can do it even on a 5$ micro account.
  • #13
  • Oct 19, 2015 12:59am Oct 19, 2015 12:59am
I know the following brokers allow telephone trading:
IG
CMC
Phillipcapital UK
Saxo
not too sure FXCM and FX Pro

Hope this helps
  • #14
  • Oct 20, 2015 3:06pm Oct 20, 2015 3:06pm
Quoting Vulkan
not too sure FXCM
Hi Vulkan,

FXCM's trading desk is available 24 hours a day for you to place and manage orders over the phone: http://bit.ly/1LJdcSJ

Welcome to the forum!
  • #15
  • Oct 22, 2015 12:25am Oct 22, 2015 12:25am
Ok, thanks for confirming Jason!
  • #16
  • Oct 22, 2015 2:32am Oct 22, 2015 2:32am
Dear Vulkan,

I just would like to add that at FxPro we do have a Trading Desk, available 24/5: +44 (0) 203 151 5555 where you can you manage your orders.

Kind regards,

FxPro Team
Trading CFDs involves significant risk of loss.
  • #17
  • Oct 23, 2015 1:45am Oct 23, 2015 1:45am
Quoting mrjinks
Hello, Folks. Please post here all brokers you know of that allow telephone trading (in case of platform outage). Thank you all for the cooperation, MrJinks.
We'll I think times passed when platform breakdown was a common issue. But well I think I have telephone trading at Hotforex, though haven't tested it.
  • #18
  • Feb 6, 2017 3:26am Feb 6, 2017 3:26am
Quoting Bicarus
if mt4 is down on computer, use mt4 app on mobile to close trades... mt4 app is hosted by metatrader directly, high chance of it going down is close to none.. faster than u calling and closing order

I just like to mention this, as I've some IT knowledge on this, Even though MT4 is hosted by MetaTrader, it required to connect to the Broker Server, if Broker server is down, it mean MT4 Mobile App will also be affected..
There is no Guarantee Winner for the Game
  • #19
  • Feb 14, 2017 5:33am Feb 14, 2017 5:33am
I firmly believe that Telephone trading is something that belongs to the past. Personally, I would use such option only in case of emergency. I strictly speak from the perspective of a retail trader.
  • #20
  • Feb 14, 2017 5:35am Feb 14, 2017 5:35am
Yes, imagine a broker without a phone service, and when you are stuck in a place without good Internet Connection?
There is no Guarantee Winner for the Game
0 traders viewing now