Dukascopy EU - Account opening is a pain in the a**

I have been trading with GFT UK for more than 3 years now, was so happy with their service , fast deposits and withdrawals.
All was fine till Gain Capital determined to transfer my account to city index and stop GFT retail services .

I looked for aletrnatives and to lower the cost I choosed Dukascopy Europe.
and then what I found is despite the good spread , the broker and their procedures need a hell load to go through in order to develop their services and make them better.

The main issue is their account managers , far from being professional and make your experience while opening the account a bity one.

Do you guys know a broker with same spread that offers high leverage??

Try fxgrow.com
they are very good
have a nice day please

Post a screenshot of the support chat. Ive have been with them, never had any problem. I was at dukascopy Swiss

All was fine with suppport chat and RM called manlan liTill a RM called Ahmed al agha interferred and spoil it all.

Please explain how he spoiled it?

I checked website then talked to support chat and make sure everything is clear.For example webaite states that residents of certain countries can open account with uncertified copies of id if investment is below 2000 euros.To cut it short, I applied for live Acc at dukascopy Europe and got contacted by a RM. she requested some.more documents as per compliance department and I procided her with all requested. N3xt working day I received email from another RM ahmad al**** - requesting documents I told himl already sent the documents.His next reply was to provide a cwrtified copy, I repli3d again that website states bla bla blaNext reply he need a passport, I replied its expired and I already s3nd national ID, driving licence and proof of address.I reported this on their webaite but till now nothing received except confirmation.It wll not make any sense if same guy handles complaints made about him!

Many times I have posted here: Dukascopy is somewhat good broker, but take sedatives to open an account with they, because they are crazy.

Now I am not using they for other reasons, there are better brokers they they and with MT4 and not so many problems.

They has contests. Check the participants.
Check the conditions, those small letters, if you ever win a prize of the contest.
For me it become a regular Russian MM broker even if the company is located at CH. CEO+wife owns 99%.
Dukascopy EU is ECN, because he forwards the transaction to his liquidity provider: Ducascopy. It is a fake ECN, but an ECN...

You can ask to get other account manager.
I got [email protected] -and after 3 month of wasting time and nerves I wasn't able to open an account with him.
I can't see him at Linked In anymore, maybe he is fired already.
Years later I got a better account manager.

Just do a search at Linked In for "Dukascopy" and check how Swiss company it is!

Hey , there is a flying pig! It's a Swiss company, you can trust they!

JFD Brokers the best

www.jfdbrokers.com

Taking in account all the account opening madness I heard so far it might be a better idea to go to Atom8 (UK) if one wants to trade on the dukas platform especially when considering the potential trouble with Swiss accounts in other countries ...

Regarding that "the owner is Russian and all Russians are here to scam us". A few things to think about: Why go to a country like Switzerland with a big regulatory burden when you just want to scam people? Usually scam artists keep their expenses small. There are better places in and outside of Europe/EU to archive that.
Software development is expensive, you will most probably not develop something like JForex just to scam people. Using MT4 is much cheaper and more widely accepted on the retail front.
BTW: most account opening crap is probably simple due to them sitting in Switzerland and you are not.

Personally I think the owner is a bit "gaga" and has a well lets call it "interesting" approach in that business but I do know people who are really happy with them.

Despite the good interfaces, dealing with customers issues reveal one thing they are real mess, if they can not reply customers and supervise their account managers, then what m8ght they do to your yrading and execution of trades?

Can i start trading major Pairs with $120 Deposit, If not how do i see how much i need to trade Majors on Dukascopy Europe (ECN Account)?

Such as! EURUSD / USDJPY / EURGBP / GBPUSD / GBPJPY / AUDCAD / AUDUSD

With 10-cents a pip?

Please Help out?

yes you can. Just you leverage will be around 10:1 per position. Most of you your mentioned pairs will give 0.08-0.10 cents per pip. Eur/GBP should be about 0.14-0.16 cents per pip. Just find online pip value calculators.

Thanks for the reply!
but i got one last question>

If my account grow from my (initial deposit $120) to $500 - $1000, can i double my Pip value up to 0.20c - $2 per pip?

If been trading 6 demo account successfully for almost 2 years, all started with $120 and i manage to make $500 - $1000 with each account by moving up my pip value.
I don't have any live trading experience.

Does anyone have experience with a live Dukascopy Europe account?