The only con I have so far is that MT4 platform sometimes lagging. And I'm not talking about trading during news. It's just sometimes got frozen, but not realy often.
- #684
- Jul 22, 2015 10:06am Jul 22, 2015 10:06am
- | Commercial User | Joined Dec 2009 | 2,376 Posts
Hello, Today i have one problem wwith fxpro broker. A large wick has brought my trade (GBP/NZD), I am terribly angry against this broker. I asked the online support to get back to winning position, saying that he had contact "dealing desk". 2 Hours after no answer from fxpro support... http://i.imgur.com/i4nMKGh.jpg {image}
first
i verified my account and deposited they are keeping sending me emails to verify it again
they stop there platform and do tricks like locking trades then there support say they don't know what happen (ctrader)
they have a card they sent it and they blocked me from uploading to it so i can not withdraw through it .
they are totally scam hahaha
i just lost 600$ with them
all have a nice day
focus while relaxed to see better
- #685
- Jul 22, 2015 10:33am Jul 22, 2015 10:33am
{quote} they are big scam first i verified my account and deposited they are keeping sending me emails to verify it again they stop there platform and do tricks like locking trades then there support say they don't know what happen (ctrader) they have a card they sent it and they blocked me from uploading to it so i can not withdraw through it . they are totally scam hahaha i just lost 600$ with them all have a nice day
{quote} they are big scam first i verified my account and deposited they are keeping sending me emails to verify it again they stop there platform and do tricks like locking trades then there support say they don't know what happen (ctrader) they have a card they sent it and they blocked me from uploading to it so i can not withdraw through it . they are totally scam hahaha i just lost 600$ with them all have a nice day
Can you please send me your details so I can look into this for you?
Thank you,
Lianna
{quote} they are big scam first i verified my account and deposited they are keeping sending me emails to verify it again they stop there platform and do tricks like locking trades then there support say they don't know what happen (ctrader) they have a card they sent it and they blocked me from uploading to it so i can not withdraw through it . they are totally scam hahaha i just lost 600$ with them all have a nice day
. Reminds me of sports bookies which block accounts for "money laundering investigations" after you've hit 3+ odds on obscure soccer games. Oldest trick in the book but you signed up to it when opening the account...
Best regards, Zef
{quote} Dear Eukiller, Thank you for your question. Your deposit has been cancelled as per your request on the 6th of July. Please note that it might take up to 5 working days to reach your card. Shall you have any other questions, please do not hesitate to contact our Support Team. Kind Regards, FxPro Team
{quote} please FxPro Global until today 15 day pass i donot get my money. can you hasten it for me. now i be in trouble. help me please
We declined the deposit as per your request, so the funds were on hold from your bank. Please contact them to ask if they can release these funds back to your card now and they should be able to do so.
Kind regards,
Lianna
Why wouldn't you be able to withdraw your money? You really think a broker registered in the UK is going to do a runner! If they were going to keep your money they would want you to open another account
In saying that, it's sounds rather stupid that you are not allowed to open another account with them and they wont even give you a reason. Not a very transparent operation that they are operating so that would make me want to withdraw my money!
In saying that, it's sounds rather stupid that you are not allowed to open another account with them and they wont even give you a reason. Not a very transparent operation that they are operating so that would make me want to withdraw my money!