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EXNESS anyone? 38 replies

EXNESS official representative 1,346 replies

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  • #1,621
  • May 20, 2015 8:55am May 20, 2015 8:55am
What are the regulators for Exness ? and more specific what is the difference when you choose EXNESS LIMITED (VC) or EXNESS CY LTD in regards with the regulators?
  • #1,622
  • May 20, 2015 12:09pm May 20, 2015 12:09pm
Quoting Kotowskifx
What are the regulators for Exness ? and more specific what is the difference when you choose EXNESS LIMITED (VC) or EXNESS CY LTD in regards with the regulators?
Hello Kotowskifx.

Let me provide two links to the articles you might find useful:

1. EXNESS regulation: https://www.exness.com/intl/en/about...l_information/
2. Differencies between EXNESS LIMITED and EXNESS (CY) LTD: https://www.exness.com/faq/1162_who_...ess_activities.
By the way, as for the technical differencies between EXNESS LIMITED and EXNESS (CY) LTD accounts, they don't exist.

If you want to find out more, please let me know.
  • #1,623
  • May 21, 2015 8:38am May 21, 2015 8:38am
thanks for your reply one more question why there is this difference between them in regards their registration? i mean why is it easier to register to EXNESS LTD rather than the CY one ? is it safe?
  • #1,624
  • May 21, 2015 1:00pm May 21, 2015 1:00pm
Quoting Kotowskifx
thanks for your reply one more question why there is this difference between them in regards their registration? i mean why is it easier to register to EXNESS LTD rather than the CY one ? is it safe?
Hello again, Kotowskifx!

The difference is due to different requirements which are stricter in EXNESS (CY) LTD. However, to register a trading account in either company branch is safe in terms of money security. Clients' money is stored in segregated bank accounts.

I hope my reply is useful. If you want to clarify something else, I will be glad to help!
  • #1,625
  • May 22, 2015 7:43am May 22, 2015 7:43am
By safe do you mean it is equally safe ? i guess there must be a difference between them!
  • #1,626
  • May 22, 2015 12:57pm May 22, 2015 12:57pm
Quoting Kotowskifx
By safe do you mean it is equally safe ? i guess there must be a difference between them!
Hello Kotowskifx.

We have several features that ensure the safety of our clients' money:

1. Compensation funds;
2. Separate storage of money;
3. Financial operation security;
4. Risk management, etc.

The above mentional applies both to EXNESS LIMITED and EXNESS (CY) LTD.

For more information on funds security please go to https://www.exness.com/intl/en/about_us/security/.
  • #1,627
  • May 25, 2015 6:34am May 25, 2015 6:34am
Thanks for your replies, i would look into it and contact you through support
  • #1,628
  • May 25, 2015 12:22pm May 25, 2015 12:22pm
Quoting Kotowskifx
Thanks for your replies, i would look into it and contact you through support
You are welcome, Kotowskifx!

Do let us know if you need any help.
  • #1,629
  • May 26, 2015 8:09pm May 26, 2015 8:09pm
i'm waiting for my withdrawal since 12/5/2015, and until now it has not entered into my bank account.


sorry my english is bad
  • #1,630
  • May 27, 2015 10:59am May 27, 2015 10:59am
Quoting sagion7
i'm waiting for my withdrawal since 12/5/2015, and until now it has not entered into my bank account. sorry my english is bad
Dear sagion7,

Thank you for letting us know.

I would like to ask you to tell me your account number and the withdrawal invoice ID. I might suggest that you send these details to me personally at [email protected].

Thank you in advance.
  • #1,631
  • May 28, 2015 2:25am May 28, 2015 2:25am
Hi Exness rep, I am having an issue with the historical bars with your platform. On M30 it only shows up to April 24th and on H1 it doesn't go further down from March 23rd. Tried refresh & deleting / re-downloading history but doesn't fix it. Is this a feature of the mini accounts or some issue from your side? Perhaps I should do the charting on another symbol (XXXUSDk or XXXUSDf)?
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  • #1,632
  • May 28, 2015 7:11am May 28, 2015 7:11am
http://forex-brokers-review.toptenre...ex-broker.html

http://www.financemagnates.com/forex...esponsibility/
  • #1,633
  • May 28, 2015 1:23pm May 28, 2015 1:23pm
Quoting sakisf
Hi Exness rep, I am having an issue with the historical bars with your platform. On M30 it only shows up to April 24th and on H1 it doesn't go further down from March 23rd. Tried refresh & deleting / re-downloading history but doesn't fix it. Is this a feature of the mini accounts or some issue from your side? Perhaps I should do the charting on another symbol (XXXUSDk or XXXUSDf)? {image} {image}
Hello sakisf,

and thank you for your interesting question.

You can download the quotes from our website https://www.exness.com/history_quotes. You might as well find the comments on the bottom of the page quite useful.

As I have checked the quotes for NZDUSDm on the website are availalbe for several months.
  • #1,634
  • May 28, 2015 1:36pm May 28, 2015 1:36pm
Quoting entheos
http://forex-brokers-review.toptenre...ex-broker.html http://www.financemagnates.com/forex...esponsibility/
Hello entheos,

and thank you for the articles. I found them quite interesting. And if you want to ask something, you are always welcome!
  • #1,635
  • May 28, 2015 1:51pm May 28, 2015 1:51pm
Quoting EXNESS
{quote} Hello sakisf, and thank you for your interesting question. You can download the quotes from our website https://www.exness.com/history_quotes. You might as well find the comments on the bottom of the page quite useful. As I have checked the quotes for NZDUSDm on the website are availalbe for several months.
Thanks for your reply. I downloaded the quotes for nzd (month 2/15 is missing though) and imported them in history successfully, but still they do not appear in the chart. Is there no other way to have them on the chart? My indis need the old feed to draw.
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  • #1,636
  • May 29, 2015 1:00pm May 29, 2015 1:00pm
Quoting sakisf
{quote} Thanks for your reply. I downloaded the quotes for nzd (month 2/15 is missing though) and imported them in history successfully, but still they do not appear in the chart. Is there no other way to have them on the chart? My indis need the old feed to draw. {image} {image}
Hello sakisf,

I tried to reproduce the issue that you are facing and I succeeded: I imported the quotes into the NZDUSDk M30, refreshed the chart, but could still see the quotes starting from the end of April. However, as I closed the chart and opened it once again, I got the quotes for the last two months.

Inspite of this, I tried the same on NZDUSDm M30. Unlike the 'k' pair, the 'm' chart refreshed automatically right after I imported the April 2015 quotes and closed the History Centre window. Anyway, it is advisable that you close and open che chart again after the quotes import.

As far as I know, there is no other regular way to add quotes to the chart except for adding them bar by bar manually by using the 'Add' option of the History Centre.
  • #1,637
  • Jun 4, 2015 8:40pm Jun 4, 2015 8:40pm
one note of caution dealing with exness is that Aud pairs spreads are very huge and can reach 6pips on non-news events, slippage can reach 15pips wide open using stop orders, so the moment you enter you already lost 21pips, how insane is that? very likely to stopped out. Very frequent re-quotes. No fixed spread for cent account. Very contrary to the advertising of low tight spreads.

Other than high leverage (which is likely to work against traders), there is not much out there to look forward to. Thinking of moving over to Activtrades after months of using them.
  • #1,638
  • Jun 5, 2015 8:26am Jun 5, 2015 8:26am
Quoting belief
one note of caution dealing with exness is that Aud pairs spreads are very huge and can reach 6pips on non-news events, slippage can reach 15pips wide open using stop orders, so the moment you enter you already lost 21pips, how insane is that? very likely to stopped out. Very frequent re-quotes. No fixed spread for cent account. Very contrary to the advertising of low tight spreads. Other than high leverage (which is likely to work against traders), there is not much out there to look forward to. Thinking of moving over to Activtrades after months...
Hello, belief,

thank you for your post here!

I would like to bring your case to the attention of our technical specialists. I would appreciate if you contact me via [email protected]
and provide me with as many details as possible, such as the names of financial instruments, the period of time when you are experiencing a significant increase in spread value,
as well as your trading account number, phone password and order numbers that were affected by slippages. We are always ready to communicate and launch investigation in order to improve our trading conditions.

As far as requote issue is concerned I would like to point out that requotes are the common problem in a fast-moving market, normally around the time of an important finacial news announcement.
The requote message usually appears in your platform to let you know that price has moved giving you the opportunity to choose whether or not you are willing to accept that price.
You might want to consider the following recommendations on how to decrease the number of requotes while trading in a volatile market:
1. Using EXNESS free VPS-service, thanks to which pinging a trading server is extremely fast;
2. Enabling maximum deviation from quoted price when placing a position in your MT4 "New Order" window;
3. Using trading instruments with market execution.

I hope I made some things clearer to you but anyway I am waiting for your feedback via email or a new post here - it is certainly up to you.
  • #1,639
  • Jun 8, 2015 6:12am Jun 8, 2015 6:12am
Hey there, I am having some issues opening orders in AUD today. Happened with NZD too last week but only for a couple tries. It doesn't let me open any order (maybe for my good ) and gives me constantly invalid price reply.

Could you please check if there is an issue?

Thanks.
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  • #1,640
  • Jun 8, 2015 8:48am Jun 8, 2015 8:48am
Quoting sakisf
Hey there, I am having some issues opening orders in AUD today. Happened with NZD too last week but only for a couple tries. It doesn't let me open any order (maybe for my good ) and gives me constantly invalid price reply. Could you please check if there is an issue? Thanks. {image}
Hello, sakisf,

the issue of opening new positions on the above-mentioned instruments should be solved by now.
In case you experience anything like that again, please contact our Live Support for faster response and actions.

Let me know if you still have questions.
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