Alpari.co.uk Discussion

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I had a chf trade open so I know why there is a delay for me. I think the chf trades have been settled so they should allow me access to the portal shortly.

must be a pain not knowing when you will get your account sorted. From my perspective I'm annoyed at how long it has taken to settle my trade

Yep a massive pain.

I would think you will hear something from them this week then.

I have been been thinking that for a while, lol, I won't be holding my breath.

It will be upsetting if everyone else is served and you and I aren't

portal online you can now agree with FSCS

i've confirmed at the end is wrote "receive froom FSCS Yes" "receive on Etx account No"


So i guess its ok i'm waiting the confirm from kpmg. It's done...now is just time to wait payment from fscs direct in my bank! cheers

have you uploaded your bank statemnt by the way,you must do that as it asks for it

It's not required in my case. I confirmed what i had in alpari and for them it's ok but you can change it but they need an hard copy about your new bank statement details.

I've already received the confirm about my claim to FSCS by mail. With all summary where i declared to have from fscs and to not trasnfer fund to ETX account. Now my Claim is in a STATUS PENDING. They will give to FSCS my bank details for payment. And about ETX said...they will have funds transfered from FSCS around 18 may...so i will guess is the same for who choosed FSCS wire. You will have money in your bank in around 1 month if you agree TODAY. Good luck to all.

Dear Client,
Thank you for logging in to the Alpari (UK) Limited (in special administration) (the "Company") Claims Portal and electing whether to:

1. apply for compensation from the FSCS and assign your claims arising out of the Client Agreement to the FSCS or retain your claim against the Company; and/or

1. receive any payments from the Joint Special Administrators or the FSCS in relation to your claims against the Company (“Distributions or Payments”) to an ETX account.

We attach to this email a summary of the selections you made on the Claims Portal in relation to applying to the FSCS for compensation and the method of receiving Distributions or Payments ("Client Claim Summary").
FSCS COMPENSATION
The Client Claim Summary shows whether:

1. “Assigned” - You have applied for compensation and assigned your claims to the FSCS – (your Client Claim Summary has “Yes” in relation to your wish to assign to the FSCS).
2. “Retained” - You have retained your claim against the Company – (your Client Claim Summary has “No” in relation to your wish to assign to the FSCS).
3. “Pending” - Your request to apply for compensation and assign your claims to the FSCS is pending - (your Client Claim Summary has “Pending” in relation to your wish to assign to the FSCS).

Assigned
If you chose to apply for compensation and assign your claims to the FSCS you have entered into a legally binding agreement with the FSCS and, once that assignment occurs (on receipt of monies from the FSCS), you will no longer be able to pursue your claims against the Company yourself. The amount of the claim for which you will receive compensation will be whichever is the greater of your Client Money Entitlement or your Contractual Claim Amount (if they are different) as calculated by the FSCS.
The Joint Special Administrators understand that the FSCS will be making compensation payments by bank transfer in United States dollars.
Retained
If you chose to retain your claims against the Company, you can still apply for compensation and assign your claims to the FSCS at a later stage by contacting the Joint Special Administrators. Please note that the Joint Special Administrators have not currently declared any distributions; it may take some time for any to be made; and you may not receive distributions in the full amount of your Client Money Entitlement or Contractual Claim Amount. Seeking compensation from the FSCS is likely to result in you receiving your money (up to the FSCS limit of £50,000) more quickly than by retaining your claim against Alpari (UK) Limited (in special administration).
Pending
Your application for compensation from the FSCS is pending if the FSCS require you to complete a hard copy application form before they can accept your claim for compensation and the assignment of your claims against the Company. If this applies to you, the FSCS will contact you in due course and provide you with the necessary information so that you can complete your application for compensation and the assignment of your claims. Until the Joint Special Administrators receive confirmation from the FSCS that this application form has been received and accepted by the FSCS, you will be treated as still having a claim against the Company in the administration.
DISTRIBUTIONS OR PAYMENTS
The Client Claim Summary shows whether:

1. You directed that any Distributions or Payments be paid to an ETX account - (your Client Claim Summary has “No” in relation to your wish to assign to have Distributions or Payments made to an ETX account).
2. You directed that any Distributions or Payments be paid directly to you - (your Client Claim Summary has “No” in relation to your wish to assign to have Distributions or Payments made to an ETX account).

If you wish to amend your instructions for any future Distributions or Payments, please contact the Joint Special Administrators by emailing alpariukclaims@kp
If you are not instructing the Joint Special Administrators or the FSCS to direct Distributions or Payments to an ETX account, you will have been asked to confirm your bank account details. If you have applied for compensation from the FSCS (see above), these bank account details will be passed to the FSCS for the purposes of making the compensation payment to you. Should you need to update your bank account details now or at a later date, please contact the Joint Special Administrators by emailing
WHAT YOU NEED TO DO NOW
You do not need to take any further action at this time in respect of the Claims Portal. You can continue to log in to the Claims Portal to check the balances you have agreed.


this is the confirmation e-mail I just received , so all looks good

Yep and hardcopy or confirm about your bank details is required in some case like (joint acc , company acc) by FSCS but only in these cases.

personal trader don't need it Just if they want change their bank acc in a new so they must to do.


So i think it's ended guys...1 month money in the bank.


Good luck to all for the remain unagree account.

Waiting from 18 may to end of may for money!!!!!!!!! Agree nowwwwww or you will be not in the firsts claims.

Done and done...

neoxis, you read my mail , so everything is looking good ,correct,?sorry , just feeling bit nervous if i had done anything wrong, although my bank details are confirmed, they still asked for a bank statement which i have uploaded, stupid though.

We will earn a lit for this mess guys so we should be happy anyway...i don't think dollar will be up more than 1,16 in 1 month.

If they request you to do it you should upload it and confirm.

YES every option result ok YOU ARE NOW IN PENDING LIKE ME. Don't worry everything is correct. Now it's just time to wait wire from FSCS i don't think FSCS will contact you to confirm nothing..Maybe just to confirm a date when you will received your wire on you bank account like a receipt.

thanks mate, on FSCS website it says Fscs will start distributing the clients money in may,so sounds good, cant wait for this to be over!!!!

From 18 may.

Done and done

Please let this be the last hoop to jump through

Strange, I still don't have the option to click yes on the ETX page without ticking the box. Just spoke to KPMG helpline and they said the bug wasn't fixed yet. Am I missing something?

After accepted the agreement with FSCS and so cliecked yes you will see ETX page in that page if you not AGREE TO TRANSFER FUNDS TO ETX YOU SHOULD NOT TICK THE BOX SO THE ONLY OPTION YOU HAVE IS NO. So let's click no and you will see your details to confirm