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FXCM Discussion

  • #7,521
  • Apr 6, 2015 10:34pm Apr 6, 2015 10:34pm
Quoting Jason Rogers
{quote} Hi Poh, Actually, a study of 43,128,901 trades executed through FXCM over a six month period from August 2013 to January 2014 found that 53.32% of all stop and stop entry orders received negative slippage. However, the same study showed that over 60% of all limit and limit entry orders received positive slippage. That's due to the momentum of price movement when such order types are triggered.
Guess that was after this:

http://www.nfa.futures.org/news/news...ArticleID=3851

do it once do it again
Pursuit of happiness
  • #7,522
  • Edited 5:11pm Apr 7, 2015 7:46am | Edited 5:11pm
Quoting h4xforum
I have a FXCM account and sitting here in from of my computer looking at my chart and wondering; How in the hell is anybody trading with this broker. If there is any movement of volatility the chart freezes. I mean a slight volatility freezes the chart. Is this only happening to me because I have a winning ratio? Any recommendations would be appreciated!
You can try and track the source of the problem through Task Manager. Look for high CPU, Memory or Disk usage. Right-click the top menu (Windows 8.1) for column selections and in column to change Headings to %. Left-click Heading to toggle between descending and ascending order.

Note: The problem can be another resource hogging program that was loaded before for the current crashing/freezing program.

If high resource usage is found and not a FXCM program search internet for solutions.

Internet example:
Attached Image

Also, try internet search and research - How To Test Your Broker’s Latency

Also - http://support.fxcm.com/fxts/faq/tes...et-connection/

Edit: Also, VPS solution

http://www.financemagnates.com/forex...735-goes-live/

http://www.metaquotes.net/en/metatrader4/news/4273
TSLA: 30-Dec-22 123.18 // 16-Jun-23 260.54 **111.51%**
  • #7,523
  • Apr 7, 2015 9:57am Apr 7, 2015 9:57am
Quoting Jason Rogers
Below are the CFD holiday trading hours for Easter and ANZAC Day. Forex trading hours remain unchanged, and you can view the holiday rollover interest schedule here: http://bit.ly/14Wwoso Times below are in GMT {image}
CORRECTION to previously listed holiday trading hours: ANZAC Day will not have any impact on AUS200 trading hours.
  • #7,524
  • Apr 7, 2015 12:54pm Apr 7, 2015 12:54pm
Hi Jason,


thanks for some laughter about the CTRL-C/CTRL-V of your text module ...


Quoting Jason Rogers
{quote} Hi Naddmer, While can't comment on how a specific case would be handled, if you have a real trade that you would like investigated, then you can file a trade inquiry, and the Trade Services Team will review it for you.
I already know that you cannot comment on a specific trade and that's why made assumptions about values.
And the values in the premises were totally random and not assigned to a real trade of mine.

I just wanted to know how the procedure to calculate the reimbursement is.
To get the context back here are the assumptions again:


... please by taking the following assumptions:

 

  1. Assume the situation like March 19th described here: http://www.forexfactory.com/showthre...16#post8150916
  2. Assume that a long trade had been opened in US30 at 17950 with a stoploss at 17930 which means an accepted risk of 20 points.
  3. The US30 gaps down from 17950 through to 17810 reaping 140 points of loss.


Is the correction done like:

  1. 140 - 20 = 120 Points as 20 points were the accepted risk
  2. 140 Points as the stoploss of 17930 was never reached in the next 24 hours after the gap
  3. 140 points plus 2*spread?
  4. Reinstate the trades which were stopped out
  5. Some other way - which you kindly describe in your reply

Thanks in advance again.

Naddmer


P.S.: How is state on the questions #1..6 from here http://www.forexfactory.com/showthre...97#post8184097 going?
P.S.S.: Question #2 is celebrating the first birthday unanswered these days.

  • #7,525
  • Apr 7, 2015 1:35pm Apr 7, 2015 1:35pm
Quoting igeurchfloss
More IG....but he mentions FXCM at one point https://www.youtube.com/watch?v=VAVPQEASnkA
Brilliant, closed my IG account 2 years ago.
Seek not to change the world; seek only to change your mind about the world
  • #7,526
  • Apr 7, 2015 1:46pm Apr 7, 2015 1:46pm
@ Jason

Can you elaborate on this topic?
http://www.wsj.com/articles/top-exec...cts-1428414860

It's not entirely negative in my opinion and it doesn't change what your top management has said on previous dates. But it would be nice to have your comment for everyone reading this thread.

thanks!
  • #7,527
  • Apr 7, 2015 2:01pm Apr 7, 2015 2:01pm
Quoting h4xforum
I have a FXCM account and sitting here in from of my computer looking at my chart and wondering; How in the hell is anybody trading with this broker. If there is any movement of volatility the chart freezes. I mean a slight volatility freezes the chart. Is this only happening to me because I have a winning ratio? Any recommendations would be appreciated!
let me rephrase.
so you have a winning ratio for starters.
and you're looking at the chart (under the fxcm platform, tough they have more than one).
and the chart freezes, without mentioning that you're not getting frustrated of canceled orders or stuff like this that will maximize your "winning ratio".
and you ask yourself: how the hell is anybody trading with this broker
answer: others do, you certainly just watch charts and have a demo account with fxcm (which apparently sucks for who knows what reason).
  • #7,528
  • Edited 3:08pm Apr 7, 2015 2:56pm | Edited 3:08pm
Hatzius,

1. What does it mean for any company when management decides to increase their pay packages? Give thought to recent CHF events.

a. FXCM to Get $300 Million Rescue Package From Jefferies
b. FXCM Share Buyout on the Table? Charles Schwab Emerges as Possible Suitor

2. If you stay focus on h4xforum question, maybe you would not have to insult the person? The lack of a better word is the lack of understanding and this is all we have as people on this planet.

3. I traded with FXCM and I certainly understand why h4xforum is confounded?


Regards,

Gregory Alexandr
Gregory D. Alexandr
  • #7,529
  • Apr 7, 2015 3:52pm Apr 7, 2015 3:52pm
Quoting h4xforum
{quote} Thanks for your reply! Honestly, I am considering exiting the FXCM platform. However, a try as your recommendation it will be done; hoping for the best.
It's my pleasure, H4xforum

Just let me know the best number and time for our tech support team to reach you, and I'll arrange it for you.
  • #7,530
  • Apr 7, 2015 4:16pm Apr 7, 2015 4:16pm
Well generally I thought that FXCM was one of those that are too big to fail and that's why it is one of the most trusted brokers but recent developments indicate that I may have overstretched by belief. Including this article on WSJ http://www.wsj.com/articles/top-exec...cts-1428414860. I know sometimes when there is heavy trding activity and you have too many open charts it might freeze the charts, so am not sure about... what might be happening here.

Quote
I have a FXCM account and sitting here in from of my computer looking at my chart and wondering; How in the hell is anybody trading with this broker. If there is any movement of volatility the chart freezes. I mean a slight volatility freezes the chart. Is this only happening to me because I have a winning ratio? Any recommendations would be appreciated!
  • #7,531
  • Apr 7, 2015 4:55pm Apr 7, 2015 4:55pm
Quoting Naddmer
Hi Jason, thanks for some laughter about the CTRL-C/CTRL-V of your text module ... {quote} I already know that you cannot comment on a specific trade and that's why made assumptions about values. And the values in the premises were totally random and not assigned to a real trade of mine. I just wanted to know how the procedure to calculate the reimbursement is. To get the context back here are the assumptions again: ... please by taking the following assumptions: Assume the situation like March 19th described here: http://www.forexfactory.com/showthre...16#post8150916...

Hi Naddmer,

I cannot speculate on how a hypothetical case would be treated. With a real case, the Trade Services Team has access to detailed trade audit reports to determine what happened, and this information is taken into consideration to make the appropriate adjustment if necessary.

Quoting Naddmer
MT4 does not receive the swap long/short information by FXCM in live accounts. In demo accounts it works fine. (MarketInfo(Symbol(), MODE_SWAPLONG) or MarketInfo(Symbol(), MODE_SWAPSHORT) FXCM does not provide the correct tick value in EUR denominated accounts for USD denominated CFDs on MT4. The tick value of MarketInfo(Symbol(), MODE_TICKVALUE) is 1 instead of 0.9whatever. BID/ASK line in MT4 is wrong. The commission for currency trades is booked into the equity as an account withdrawal instead of the field "Commission" in MT4. Those kind of withdrawals...
In regards to questions 1 to 6 from your earlier post, there is a solution in the works for question 4. I will post an announcement here just as soon as that's available as many traders have asked about it.

For questions 1, 2, 3 and 5, it turns out that these are all related to how the MT4 platform is linked to our back office to enable single sign-on functionality. This functionality allows FXCM clients to log into multiple platforms (MT4, Mirror Trader, Trading Station Desktop, Mobile and Web) with one username and password to use different platforms depending on whether they are at home, work or traveling or for different trading strategies. While there are no plans to restore the functions you mentioned in your questions at this time, I will post an update here if that changes.

Quoting Naddmer
NEW: GER30 has two digits in demo and zero digits in live. What's the point of this difference?
In regards to question 6, the extra two digits past the decimal point that you see on your demo GER30 pricing allow for more accurate pricing and open up the possibility for tighter spreads on CFD trades. This is similar to how forex prices used to be quoted to the pip (4 digits after the decimal) but are now quoted to the tenth of a pip (5 digits past the decimal). This decimal pricing for CFDs is currently being tested on demos and will soon be rolled out to live accounts.
  • #7,532
  • Apr 7, 2015 5:05pm Apr 7, 2015 5:05pm
Quoting moonshot
I know sometimes when there is heavy trding activity and you have too many open charts it might freeze the charts, so am not sure about... what might be happening here. {quote}
Hi Moonshot,

That would be my first guess as well, but the best way to confirm that is to have our tech specialists look at H4xforum's platform setup. After they have determined the exact cause, they can offer the appropriate solution.
  • #7,533
  • Apr 7, 2015 5:07pm Apr 7, 2015 5:07pm
Quoting Phylo
{quote} You can try and track the source of the problem through Task Manager. Look for high CPU, Memory or Disk usage. Right-click the top menu (Windows 8.1) for column selections and in column to change Headings to %. Left-click Heading to toggle between descending and ascending order. Note: The problem can be another resource hogging program that was loaded before for the current crashing/freezing program. If high resource usage is found and not a FXCM program search internet for solutions. Internet example: {image} Also, try internet search and...
Thanks for this suggestion, Phylo
  • #7,534
  • Apr 7, 2015 5:22pm Apr 7, 2015 5:22pm
Quoting Poh
{quote} Guess that was after this:
The 2011 NFA action you referenced was for positive slippage that was not passed on prior to 2010. FXCM reimbursed current and former clients who were affected in full. Furthermore, the changes we made in 2010 means that since then, FXCM has passed on positive slippage on all order types including market and limit orders.

It's important to note that to this day, some brokers may still not provide positive slippage to their clients, while others may provide positive slippage on some order types, but don't provide it on other order types. Still other brokers will re-quote their clients when the price moves in their clients' favor but fail to re-quote when the price moves against them.

By contrast, there are no re-quotes at FXCM, and our clients receive the full benefits of any positive slippage that's available as confirmed by the execution stats mentioned in my previous post.
  • #7,535
  • Apr 7, 2015 5:55pm Apr 7, 2015 5:55pm
Quoting hatzius
@ Jason Can you elaborate on this topic? http://www.wsj.com/articles/top-exec...cts-1428414860 It's not entirely negative in my opinion and it doesn't change what your top management has said on previous dates. But it would be nice to have your comment for everyone reading this thread. thanks!
Quoting galexandr
What does it mean for any company when management decides to increase their pay packages?
Quoting moonshot
Well generally I thought that FXCM was one of those that are too big to fail and that's why it is one of the most trusted brokers but recent developments indicate that I may have overstretched by belief. Including this article on WSJ
The plan to revise the founders' severance agreements as well as their incentive bonus plan is part of the company's retention plans for many of its staff members. It incentivizes management and staff to meet its goals to pay down the Leucadia loan, while growing the firm's core retail FX and CFD business. As our CEO Drew Niv stated in our most recent earnings call, they are not selling FXCM and are not in discussions to sell FXCM.

Since we are a publicly-traded company (NYSE ticker: FXCM) the details of our finances including the loan from Leucadia are well known. In fact, in our most recent quarterly earnings presentation, we clearly outlined how we plan to repay this debt. By contrast, most other forex brokers are privately-held companies, so it's hard to know how much debt they have on their books or the state of their finances.

Despite the events of January 15th that resulted from the Swiss Franc movements, FXCM today remains in a strong competitive position:

  1. $303 million in consolidated operating cash
  2. $1.0 billion in customer equity
  3. 195,000 active retail FX accounts
  4. Global regulatory capital of $252 million versus $93 million minimum requirements (an excess of $159 million)

Over the past few years, FXCM has spent over $250 million dollars making strategic acquisitions building up our non-core businesses, mainly the institutional side as we tried to diversify the firm. We are now looking to sell some of those non-core assets; But, we are not in a rush and are looking to get the highest valuations for these assets. We are considering closing or selling smaller regulated entities that require large sums of capital requirements, but that offer increasingly low return on capital. In fact, just last week we announced this news: FXCM to Sell FXCM Japan to Rakuten Sec for $62 Million


http://i.imgur.com/SjOCUih.png



The latter move allows us to free up significant amounts of cash that is currently trapped. We believe that in the near term we can pay down a majority of the loan. That's our goal. We have now repaid $66 million under the credit agreement, and as of April 1, 2015, the outstanding Leucadia loan balance is $244 million.

FXCM is pleased with how our debt reduction plan is proceeding. We are ahead of plan and the results of the FXCM Japan sale exceeded our expectations. With all the increased attention to our other properties, we are expecting robust and competitive auctions for the other non-core assets we have targeted to sell. We anticipate making an additional repayment of approximately $12 million towards the credit facility in the coming weeks.
  • #7,536
  • Apr 7, 2015 9:17pm Apr 7, 2015 9:17pm
Mr. Rogers,

There is a saying you would be quite familiar with, 'Past results are not indicative of future returns'.

Terms, "Potential" = Probabilis (Latin Root)

adjective
having or showing the capacity to become or develop into something in the future.
"a two-pronged campaign to woo potential customers"
synonyms: possible, likely, prospective, future, probable, latent, inherent, undeveloped
noun
latent qualities or abilities that may be developed and lead to future success or usefulness.
"a young broadcaster with great potential"
synonyms: possibilities, potentiality, prospects, promise, capability, capacity

All things considered, everything has POTENTIAL.....Yet Charles Schwab is interested in purchasing FXCM.

I work with theoretical and applied statistics. give me a number and I will tell you, it is a purest form of TRUTH, as close to GOD as I will ever come....specifically....numbers do not lie if we use them correctly....in the case of the government....LIES, to address their wrong doing.

'One question, Is Charles Schwab going to purchase FXCM?, if so, a pay hike for management would make a great Golden Parachute, don't you think so?

http://www.fool.com/investing/genera...d-to-know.aspx

http://www.financemagnates.com/forex...ssible-suitor/

http://www.benzinga.com/news/rumors/...uyout-rumor-ab
Gregory D. Alexandr
  • #7,537
  • Apr 8, 2015 10:29am Apr 8, 2015 10:29am
Quoting galexandr
Mr. Rogers, There is a saying you would be quite familiar with, 'Past results are not indicative of future returns'. Terms, "Potential" = Probabilis (Latin Root) adjective having or showing the capacity to become or develop into something in the future. "a two-pronged campaign to woo potential customers" synonyms: possible, likely, prospective, future, probable, latent, inherent, undeveloped noun latent qualities or abilities that may be developed and lead to future success or usefulness. "a young broadcaster with great potential" synonyms: possibilities,...

It's our company policy not to comment on rumors. As our CEO Drew Niv stated in our last earnings call, they are not selling FXCM and are not in discussions to sell FXCM. While I'm not authorized to comment on our stock, you are welcome to contact our Investor Relations department with related questions.
  • #7,538
  • Edited 12:29pm Apr 8, 2015 11:29am | Edited 12:29pm
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  • #7,539
  • Apr 8, 2015 1:51pm Apr 8, 2015 1:51pm
Hi Jason!

I did as you told me and my platform has been working very good, no freezing for about two days now. Thank you for taking the time.
  • #7,540
  • Apr 8, 2015 4:42pm Apr 8, 2015 4:42pm
Quoting h4xforum
Hi Jason! I did as you told me and my platform has been working very good, no freezing for about two days now. Thank you for taking the time.
That's great to hear, H4xforum!
Thanks for the update
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